Hyundai Motor India Complaints & Reviews

There is problem in the gearbox of my car. I had send the car to the dealer for this problem on 1st weak of july and after cheking the gearbox service advisor of the dealer said that a part of gearbox is not available and he said we will oder the part and it will be comes in 10 to 15 days nd we call you when the part will come. But they did not call me nd i had call them after 1 month and they said we will call you in 10 minutes but they didnot call me till yesterday. Today i call again for the the part and also for pick my car for the service nd they again said we will call you in 10 to 15 minutes but they did not call me from last 3 and half hours. I am totally unsatisfied frustrated with the service of hyundai from the day i had buy the car of hyundai.

On 21.08.2016, it was my birthday so me & my wife went to purchase some clothes at shipra mall shipra sun city indirapuram ghaziabad with our car creta sx+ & parked it in the parking. When we returned back after approx an hour, the vehicle did not start even after our several effort. We observed that there is symbol car is seen on the speedometer but neither the steering open up nor it started. I called to the hyundai service assistant who give us the complaint no 47236 & which came late to help but the engineer brought the battery while there was no battery issue but the vehicle was not getting started. Thereafter it was informed to the car lifting facility so that the vehicle could sent to the nearby customer care. As the car steering was locked so it took very time to bring the car out of the parking slot to load on the lifting crane vehicle. When the crane was pulling the creta car to load, the assistant requested me to sit in the car so that the brake could be applied if required. I again sit in the car & push the button & the car started. I was very astonished that the car took approx 4 hours to start. I also worried that what if i am going somewhere with my family & this car does not get start at some location. My younger brother also contacted to the capital hyundai sector 63 noida (Up) & met to the general manager there & asked him to look into the matter so that it could be understood the problem occurred in creta sx+ car that it ddi not start for around four hours. But till now nobody has taken any pain to look into the matter. Hope the manufacturer would like to look into the matter to resolve such issues & no repetition of such problem could arise. C k sharma [protected]

I would first request all customers of Hyundai not to ever go to Kudlu Gate(Hosur road) Trident Hyundai service center for god's sake. Your money will go for a toss along with the car service degradation.

I recently gave my car for fixing issue of A/C belt sound occuring in my hyundai service center and they charged a whopping 8000 rupees. They delivered the car back 2 days after the proposed date ;that got me frustated first. Secondly the sound has increased 10 fold after service.. huh.. Even after repeatedly calling the service center and asking them to re fix it or return my money back; they never give a [censored] about it and it has been a month now.They are silently avoiding it.

I think they are number one frauds in name of service centers and anyone who plans to give it ;please please avoid. You car parts might also be replaced with duplicates. I am circulating this message to all the forums to inform this worst experience.

My name is Sreedev and I could be contacted @ [protected] and I live in electronics city, Bangalore.

This Service center is located in a place called Kudlu Gate right on Hosur Road, Bangalore( Between Electronics city & Silk board)

Thanks,
Sree.

It has been almost two months since the accident of the vehicle​ (Rj27ce2088 (​hyundai make car i20 astha, 1.2. Lt petrol)​ occurred and
Inspite of my repeated emails and telephonic enquiries you have
Failed to resolve the issue of not opening of the two air bags.
​in these circumstances i demand of you to provide me a new vehicle
Of ​ ​the same model (Elite i20 astha 1.2lt petrol)​.
Kindly reply immediately in affermation.

To
The dealer
Alcon hyundai
Porvorim-goa.

Sub:-due to inefficient service, request for cancellation of car booking of hyundai grand i10 and refund of full payment.

Sir,

This is to bring you your notice that i have booked hyundai grand i 10 on 21/5/2016 since your team leader has given me an offer for rs. 6, 22, 311/- (Copy enclosed alcon hyndai, couto automobiles pvt. Ltd., porvorim goa).

Meanwhile, repeatedly your staffs were giving me a phone call saying that my booking offer will expire after 15th august, 2016. Further, they said that company will give an additional offer of dust coating and lamination for car if i made a full and final payment before offer ends. Therefore, i made full and final payment on 13/8/2016.
Afterwards, i realised that your company has charged extra amount from me i. E. 6, 34, 900/- instead of rs. 6, 22, 311/- i have explained your staff about the same but they are now denying to correct the mistake they have made. Hence, i am dissatisfied with the inconvenient cause by your esteem organisation. Therefore, i request yourself to reimburse me and my financier money without any deduction from your side as your staff is disobedient and they have done breach of trust. They are not interested in providing good services to the customer and not interested in fulfilling the customer interest. Further, they have insisted me to release loan amt. From bank and told me that i am liable for old offer when i have booked my car, because, of their offer i have released the bank loan, hence, i am liable to pay the interest unnecessarily.

Company should be punished for the breach of trust and should imposed penalty for insisting me to released bank loan. Interest should be recovered from company.
Kindly do the needful at your end as early as possible.

Yours faithfully,

Hello hyundai,,

Is any one will assist me now where i can service my vehicle. Or should i leave this car outside hyundai office.


Regards//

Virendra bisht


From: virendra bisht
Sent: monday, august 22, 2016 10:14 am
To: [protected]@hmil.net; gm. [protected]@capitalhyundai.co.in
Subject: regarding the experience had capital hyundai @ sector 63 (Dl9cae8440)

Dear hyundai,

I was trying to reach out the service center since yesterday for this i have called the following number:[protected], & he told me get in touch with another number as i needed pick and drop. Which is[protected]. I have called two three time yesterday but it went unanswered. However i got the call back when i was in hospital in late hrs. And was bust there since my wife was not well.

However first number, who picked told me that service center use to open at 9 am and you can come directly as well. And than today i have called this number and want to know can the pick my car from my office location which is in same h block in sector 63. Since the appointment number was switch off[protected]. And other number[protected] person told me its not possible to pick your car from office

Therefore i reached today (22/08/2016) 9.00 am morning, because we had a urgent meeting in office at 10.00 am. Surprise to see the no one there to make me understand where to go, what to do. Get in. It took me 1/2 to get the advice which was also busy on meeting.

Despite, taking my car quickly still he was arguing with me.

I feel ashamed to visit service center that did i brought right brand. My car already crossed 10k kilometer. If anything happens or issue come under notice i will make you guys accountable.

Regards//

Virendra bisht

+91 [protected]

Wish to bring to your attention that I took delivery of Grand i10 Asta (petrol)
automatic on 8th Aug 2016. The Dealer is Express Hyundai, OMR, Sholinganallur, Chennai. I was assured of my delivery on 2nd Aug being auspicious Day, but they could not deliver as the Local RTO declared 2nd as Holiday. So they assured the delivery on 4th but they again failed to delivery on 4th Aug. Finally I took delivery only on 8th (Monday). Since then I have not received any feed back from you regarding delivery punctuality, service etc.
I am very disappointed as I have not yet received any call from Customer Service to enquire about all these.
Srinivasa Rao. R.

Hello

I am from amritsar . I have given my car hyundia verna PB02 BQ 9900 on 28 july at novelty hyndai service centre G.T Road just for bumper change . Its going to be month i am not able to understand what is wrong with these people we are using cab from past one month . Every time we go to take delivery of the car either clip of bumper are broken either there are scratches on the bumper . Who is responsible for the inconvinence created . I want that i should compensated for the same as i am not going to take delivery of the car as its being a stupid thing going on .

Regards
Jagmeet singh
[protected]

मैंने अप्रैल 2016 में एक नई क्रेटा कार की खरीदी आपकी बिलासपुर शोरूम से की है l जिसके खरीदी दिनांक के साथ ही इसमें मैंने ब्रेकिंग सिस्टम में प्रॉब्लम पाया जिसकी शिकायत मैंने खरीदी के 2 दिनों के बाद आप के शोरूम में करनी चालू कर दी l
मैं पिछले 4 माह से लगातार शिकायत करते करते थक गया हूं एवं परेशान हो चुका हूं l
यह बड़े अफसोस की बात है कि बार-बार शिकायतों के बाद भी आज दिनांक तक मेरी क्रेटा कार की ब्रेकिंग सिस्टम की मरम्मत नहीं की जा सकी है इसकी शिकायत आज भी बरकरार है आपके स्थानीय लोकल डीलर के यहां कार्यरत मैकेनिक, इंजीनियर एवं अधिकारियों ने भी इस विषय पर अपने हाथ खड़े कर दिए हैं उनका कहना है कि यह शिकायत कंपनी द्वारा मेक में ही उपस्थित रहती हैं l यह क्रेटा कार का डिफॉल्ट प्रॉब्लम है जिसे बना पाने में हम असक्षम है एवं आप कंपनी से डायरेक्ट बात करें l
मैं इस बात से बहुत दुखी एवं आहत हूं कि मैंने शायद हुंडई कंपनी की क्रेटा कार ले कर बहुत बड़ी गलती कर दी हैl इसके ब्रेकिंग सिस्टम की जबरदस्त प्रॉब्लम की वजह से मुझे अब इस वाहन को चलाने में भी डर लगता है l कभी भी कोई भी दुर्घटना हो सकती है l
इस वाहन से वजह से जान माल का मुझे नुकसान हो सकता है l मैं पिछले चार महीनों से लगातार शिकायतें कर रहा हूं जो कि कई बार टेलीफोन, ईमेल एवं लिखित में भी कर चुका हूं किंतु आज दिनांक तक भी आपकी कंपनी के द्वारा मेरी कार की मरम्मत नहीं की जा सकी है l

अतः आपसे निवेदन करता हूं कि मेरी क्रेटा वाहन के ब्रेकिंग सिस्टम की मरम्मत हेतु कंपनी से आप किसी इंजीनियर को भेजें और इसे चेक करवाएं अन्यथा नहीं हो पाने की स्थिति में मुझे नई गाड़ी प्रदान करें या यह कुछ भी नहीं हो पाने की स्थिति में गाड़ी वापस कर मुझे मेरे पैसे वापस करने की कृपा करें अन्यथा मैं माननीय न्यायलय के समक्ष न्याय हेतु अपना आवेदन प्रस्तुत कर लूंगा l
मैं इस ईमेल पत्र के जरिए आपकी कंपनी को अपने तरफ से अंतिम बार यह शिकायत प्रस्तुत कर रहा हूं एवं आपको अवगत कराना चाहता हूं कि अब मुझे मजबूरन माननीय न्यायालय के समक्ष आपकी कंपनी के लिए एक केस दर्ज करना पड़ेगा l

धन्यवाद!
A. R. Khan
[protected]
बिलासपुर.छत्तीसगढ़. 20/08/2016

Dear all
I buy Hyundai I 20 from Barnala in this month when I went for my bill no one offer me water even I call for water no one given water I feel very bad also misbehave your staff when I asked for bill my mobile no is [protected] named Raj Kumar I am not satisfied with your service and also your behaviour of staff your staff behave like me with bad manners

I have been using hyundai motor i-10 car, 1.2 gl, magna e-3, chasis no 632344, engine no. 404099 with rc no. Rj14 ck-0485. I had send my car for clutch problem repair and gear oil lekage on 20th aug, 2016 at 9 :30 am and was promised to give it by evening +vly.
In evening i got a call that the estimate cost if increased to 2.5 times and vehicle cannot be given by evening. I visited the workshop drishti hyundai and i was really surprised to know about m8 bolt damage inside the gear housing and it had done major damage to gear housing and needs to be changed. I am forwarding some pics for it. It is really strange how can a bolt can be broken inside the housing and can damage it inside.
I believe it is a manufacturing fault or heat treatment fault and needs thorough investigation and a proper capa to avoid these types of problem in future (Photo attached.
I am also not satisified with the services provided by drishti hyundai, bhadurgarh. They provided me a car which could go up to 4 km and stopped in middle of the highway due to overheating of the engine.
I wat proper capa forwarded, got complete repair free of cost due to engine internal problem and a substitute vehicle of good condition till my car is completely repaired.

Full Payment of the Car and RC has been paid by Allahabad Bank, Subhash Nagar, Jaipur as per Quotation provided by Hindustan Hyundai, Jaipur, but they are not handing over the RC demanding more remaining amount and Account formalities which I have already completed before taking the Car.I have already requested to provide the details of the Remaining amount and Account formalities which they failed to provide me.

To,
Mr. Park
Md, hyundai motors india ltd
H. [protected]@hmil.net

I m a regular customer of hyundai, but i m totally dis-pointed from hyundai services, i submitted my car grand i10 on 19.8.2016 at srishti hyundai rohtak for servicing. It was committed to complete the service on same day. But it was not completed and i got a call to complete on next day. I requested for a standby car as i have travelling job and that request was also not considered. From the first day i am facing ac cooling issue and still this issue is not resolved. When next day i went to pick my car from the service center, i was shocked there was huge dent on driver side door.
The car was placed in drastic condition and there were no safety measures. The same pic is attached for further action. When i raised the same issue with center manager deepali & attendant mr rakesh.
They admitted it is due to our mistake and will replace the dented part by next monday. Now they are not on their words and trying to escape from their commitment & not even accepting the car was damaged by their mistakes.in job sheet there was no dent mentioned and same i showed to the team. But still they are not repairing my car. I my totally dis pointed by such kind of worst service. Please take strict action against the service center and resolved it with-in 2 to 3 working days or i will go to consumer courts for further action on it.
Regards,
Amit.

Dear sir,
During the exident claim of my grand i10 car of registration no. Gj 15 cd 7061 (Whic is purchased in the month of sept.2015 the service done by divine hyundai motor at vapi[protected] is very poor. As they have charged rs. 24500/- which is paid by bajaj alliance insurance company. But sir, the services i. E. Back side door glass is not fitted properly. And due to this water accumulated inside the dicky (Wher the steppny kept) area and rust is appears in that particular area.
People preferred to drive hyundai car just because hyundai motor is a world wide and good motor as compare to other.
Requesting you to please do the needful and forward your instruction to divin motor to attaine the same the same and resolve the issues. As i am your valuable customer.


Thanks®ards,
Vijay kumar prasad. Be.
[protected]@yahoo.co.in | sr. Manager – electrical | maintenance
Shah paper mills ltd | 5202 plot, gidc, vapi | gujarat-396195 |india
T +[protected] | f +[protected]| m +91 [protected]

I bought eon magna+ on oct 2016 from austin (Showroom baishnabghata patuli township, 10b, block p, ward no 110, borough xi, baishnabghata patuli township, kolkata - 700094).

Ever since i bought i am getting a mileage of 8.5 kmpl. I thought after my first service and few kms of driving, it will increase.

First service - 10 jan 2016 @ 1050 km odometer. The mileage was worse on 8 kmpl even after that.

I complained to hyundai - they forwarded to austin. I got call from indira banerjee, cust care manager austin. She asked me not to call to hyundai further as they will resolve the issue. When we brought the vehicle to austin service centre, they said they can’t open the engine and check until our 2nd service which was due on aug. I drove almost 2500 kms with 8 kmpl mileage for next few months!!!

2nd service - 05 aug 2016 @ 3567 odometer. I refiled the mileage issue. This time they said they will do a mileage test where they will fill the car with petrol until auto cut and then they will run it for 30 kms. They refill oil till auto cutoff again and then calculate the mileage by dividing 30 with the extra oil - all these with my own cost. I felt that this was not proper way of mileage testing and that the service manager was very shrewd and his intension was just to prove that my reported issue was wrong!! I asked them to email me the process. Soumya. [protected]@hmil.net and hmil service were copied. The kmpl report came as 21!!!

I drove around 400 kms after my second service. Still with 8 kmpl : (: (- feel helpless and unhappy with hyundai. Infant i was planning to buy another car and creta was my preference. Must say i won’t even think hyundai now.

I will go every car forum, digital platform and consumer platforms to highlight this.

Engine no : g3hafm356466
Chassis no: mala351alfm395206*
Model: eon magna+ bs iv

#lowmileageeon #hyundai #austin #hyundaiindia #eon #hyundaibad #alto #altobest #altovseon #worsehyundai #dontbuyhyundai #cardekho #carwale #autocar #mileage

To hyundai team,

Am sure this will be one of the many mails to your desk with similar
Issues and don't expect your reply.

Its been 3 years am driving hyundai i20 (Sportz) and i was never
Atisfied unless am on highways, major issues are highlighted due to
Which i will never prefer hyundai cars for me & for my company which
Is owing hyundai cars across india.

1. Average - quoted was 17-18 but am only getting 10-11 in city,
Which is mileage of honda city automated gear. I have approached many
Times to your service center (Modi hyundai - thane) but they have been
Ridiculous by saying this is the best average by i20

2. Costly servies - feels cheated whenever i put my car to the service
Centers, by any reasons i have to shell out minimum 6000 to 22000 on
Each services, can you explain are we purchasing the car on spend so
Much each time, upon that service centers bulldoze by their terms
Aying this what u need to do or else u will face all the issues

3. Poorest gear shift - it only run better in 5 gear on higways
Otherwise even maruti 800 runs ahead of this car

4. Exterior designs - exterior is good but you only sell the cars on
The basis of exteriors looks as i was cheated too

5. Interior designs - interior is excellent, i appreciate it

In all there is no value for money when it comes to your brand, its
Just window dressing with longterm pains, i am are deeply dejected and
Have no reasons to go for any more hyundai brands

Dear concern

I have booked a car ( eon megna) on 22-6-16. A person from your agency northern motor (code n6225) named simarjeet singh collected all documents from me as said by simarjeet singh I was online transfer rupees 5000 in uco bank agency account by 28th June 2016 . on[protected] he called me on at 6pm inform that my car was ready to deliver. Due to traffic I reached late there (at7pm) as a result of which timing for rc was crossed so I called him next day for the same at 11 am he said get your papers ready for rc next day when we reached there simarjeet was not there. Manish and his team leader inform me that my loan was under process and the process will take 4-5 days and deposit your down payment so that we can process further but I didn't deposit down payment. After few days simarjeet called me that my loan was rejected and money deposit earlier will be return to me after deduction caheges of rupees 3000/-. Team leader in northern agency sad that you written application for the same and while money will be refund to you.I also have the proof above conversation (video available team leader and me).
Simarjeet singh was making lane excuses to delay the above process(I have all call recording available) simarjeet called me on 8 august 2016 and said your 5000 rupees cheque was ready but in was not signed BT MD ( I have proof of this conversation also call recording)
Today he called me there only rupees 2000will be refund

I want to complaint for the same please process my request for complaint as soon as possible

Video and call recording was of the proof can not be attached to the mail but are available in my phone
I m attached simarjeet what's app msg send me but not reply for him

Hope for a quick reply

With thanks
Gurvinder KAUR
Ludhiana punjab
[protected]
[protected]@gmail.com

A light wave of rattling sound was noticed from the day my car was received. I promptly informed the authoritatives in the showroom about it but they informed that such a sound is common & that it would fade with more kilometres on the run. This did not happen & i followed up on the issue on my 1st service, to which i was asked to cover 5, 000 kms & then inform them of the problem persists. I have completed 10, 500 kms now and the sound directly from the engine has worsened the day after the first service.
I wish to raise a complaint against advaith hyundai motors showroom (Ashok nagar, bangalore) and both of the services were completed in advaith hyundai service centre (Vasanth nagar). The service was delivered by professionals who supposedly weren't qualified enough to find the source of the problem nor the solution to it. They just informed me that it was a manufacturing defect and that the manufacturing department should be held responsible for such sounds.
I've never seen such irresponsible & non responsive & non initiative workers ever. I'm really unhappy with the product which is under warranty. I wish to submit this complaint as a proof that i've noticed the sound & the problem from day 1 and within the warranty period. I wish that hyundai would ensure to me a perfect engine which would last long enough as promised & rather not mislead us into losses & dangers.
Thank you

I bought Hyundai i10 grand sportz last month from your dealer in Dwarka, New Delhi (Frontier).
It is not even a month and few hundred kilometer, that this new car is giving strange sound from the left side.
I have always used Maruti products and never been to a workshop for repairs .
I am really sorry about your quality control or I have been given a defective car
for my hard earned money.
Kindly send someone and get it inspected asap.
thanks

Mrs. Neepa Sengupta

Sir,
my self rampal singh car no; DL1RTA 0969 hyundai xcent.
i have buyed my car from sikka hyundai mayapuri they have told me that the warranty of car is for 1 year and 1 lakh kms whichever completes first.
battery of my car is got dead in just 8 months that is on date 18/08/16.
i have asked them to replace the battery and now they are denying to do so..
and they are saying for commercial vehicle they will only give warranty for just 25000 kms.
now they are denying there statement.
now i am helpless
please give me some solution regarding this.
as far as my knowledge the battery is guaranteed by its period not by the kms driven . so please give me some solution regarding this. thankyou...