Hyundai Motor India Complaints & Reviews

I am vinita sharma. registration no. of my verna is jh 09v 5563. i have given my vehicle for full servicing with complain in job card clearly mentioned that in my vehicle 2 problems is coming one in clutch another in brake on 14.08.16 to shree hundai, bokaro, jharkhand. they charged @ rs 12000/- but no rectification/repair is done & they delivered on 16.08.16. again since one week back service centre took my vehicle to service centre but till today they are not doing anything. the name of customer care officer is mr. ashok kumar & service engineer is mr. pramod. your immediate action will be highly appreciated.

Dear Sir,
I have already written two mails earlier regarding my car UP32GS6839.After servicing of my car at JSV HYUNDAI my car got overheated during my travel to varanasi. After that car got recovey to lucknow on 23 august.

After the inspection and diagnostics of engine the technicians of the service centre found cylinder head gasket blown. At this instance I got a bit shaken up that how come a new car which have travelled only 6006 KMS can get such a problem . My car only got its first service done at proper time and that too from authorized service centre of HYUNDAI . After that also car got repaired at HYUNDAI authorized centre only .

But all this problem started after my last repair at JSV HYUNDAI which was because of sheer negligence of their staff. The same have been admitted by the service centre Manager Mrs. Rachna Rastogi who assured me that they admit their mistake and will get my car repaired as per warranty norms and engine will be working as good as new and same as before. I also get convinced as it was authorized service centre of HYUNDAI .

The repair got started they suggested me that will change cylinder head gasket, piston, piston rings, all the inlet and exhaust valves, main bearings and bottom end bearings.They also insured me they have been overhauling engines so many times and they have put their best man for this work.

Engine was disassembled and parts order was placed.The engine assembling started on Saturday .For all these 15 days I was regularly visiting the service centre for the status of my engine repair they said they will start the work when they are well and good.

On Saturday I also went to see the overhaul work and what they called their best man, the way he assembled my engine was complete disastrous for an engine and that too for the standards of HYUNDAI.

The technician and his manager too was having no knowledge of the torques at which bottom end and main bearing gets tightened.When I insisted about the torque tightening they brought the manual of the engine but they assured me that they have been doing the same work for many years nothing will happen and the work is done like that only.

After this only I got doubt that if they overhaul the engines without proper torque and proper procedures how come an engine can run in good manner.All the time I kept on asking that engine will run good or not they kept on assuring they do this all day and with all the engines .

NOW QUESTION RISES EITHER THE PROCEDURES LAID BY HYUNDAI IN ITS ENGINE REPAIR MANUAL IS WRONG OR THE PRACTICE THEY ARE DOING IS WRONG, NOT ONLY WITH MY ENGINES BUT ALL THE ENGINES BEING REPAIRED THERE.

THIS IS ONY ONE OR TWO MISTAKES I AM WRITING HERE, THERE WAS NOT EVEN SINGLE PROCEDURES FOLLOWED.

But after everything got boxed up and engine was ready for test run the engines starting motor got BURNED.After single kick of the engine, which can only happen because of overload of the motor. When investigated it was found that cam shaft got seized on the cylinder head and jamming of the engine .

After all this series of events which I witnessed definitely I will not be taking that repaired engine which would be definitely troubling in future . I would not be able to drive that car with that peace again .

So, Please Sir look upon this matter and get my engine replaced as definitely I cannot accept that substandard engine after that very poor repair.
These people are committing mistakes one after another and spoiling the name of HYUNDAI.

Sir you also understand my situation I have buyied a new car for my peace of mind and if it becomes like that how can I drive it without tension.
I hope you will bring an end to this long ailing chapter past 16 days my new car is at service centre.Please initiate the engine replacement process and bring end to my sufferings.It cannot be that these service centre people keep on making mistakes on my engine and I keep on suffering.
I was handed over customer docket at my purchase of car welcoming me to the HYUNDAI family, hopefully you will be doing the best for me and not compelling me to follow any other legal way .
Please suggest these people to change my engine with new spare as my car is new and whatever condition of engine have become is because of there poor knowledge and bad technicians.
Hopefully you understand my situation and my and my engines condition after reading this length of mail.

I am also attaching the photos of the seized camshaft for your perusal.This happened yesterday after starting motor got burned.

Please look upon this matter in serious manner as it is badly tanning image of our brand name HYUNDAI within me and my circle of relatives and friend circle.
Hoping for a positive reply.

YOUR Suffering Costumer,
SAURABH DUBEY
[protected]
UP32GS6839

Brought new creta from trident hyundai, hosur road branch, bangalore. Soon i realised that left front door is taken atleast three to four attempts to close the door unlike others. I tried to contact the showroom, but no response. Kindly take neccessary steps to resolve my problem as its a brand new vehicle. Its a white creta brought at trident hyundai branch, hosur road bangalore. Hope to get some help immediately

I have booked one hyundai creta vehicle on[protected] in company's name cadila healthcare ltd., 291, gidc estate, ankleshwar - 393 002 dist: bharuch, gujarat. We have paid rs.25000.00 at the time of booking. The receipt no. Is 977 dtd. 25-07-16. Due to some reason i have cancelled the said booking on[protected] from my mail id [protected]@zyducadila.com.in spite of my reminder, no response from company regarding refund.

Dear sir,

I had a accident with my hyundai eon car no rj 18 cb3886. Subsequently i had given my car to service centre jhunjhunu for repair work on 25 july 2016
The car was repaired by your authorised service centre and handed over to me on 07 august 2016. While handing over i noticed a strange stiffness in clutch.
This was reported by me there itself to your crm managers mr amit and mr ashok. I was told to come again next day to rectify their mistake. I had to stay 1 day extra in jhunjhunu for this which caused a great inconvenience to me.
Next day the car was inspected by the service centre and i was told that the clutch was perfectly fine. I still had doubts but crm manager denied any fault in clutch setting.
I was handed over the car subsequently.
But, the clutch started giving problems next day only. After running approx 250 km the clutch failed. I raised a complaint for the same and now my car is in the service station. Now the service station is demanding me money to replace clutch plate.

I would like to state that the clutch failed due to negligience of the service centre and i should not bear the cost for the same.

Please take some suitable action

Sanjay kumar
[protected]

I have purchased xcent car Rj 19 ce 6763 on 2.10.14 and came for deora hyundai workshop jodhpur for 4th paid service at 9.30 am on 3.9.16 but while I return back for taking the car than I show that one aloy replaced by the stepani which was non aloy this matter has noticed to workshop in charge Mr Puraram but he has directly refused to change the same and do misbehaviour with rude language that heart me directly which is non tolerable and car redeliver back at 5.30pm. The matter has taken notice to Mr.kamal (gm) but he was doing justify himself. Our lic is the big customer of your hyundai car. Your reply is awaited

I had purchased i20-Sports from Kothari Hyundai, Kharadi on August 2011. My registration no is MH12HF 4784.

Recently (June 28th, 2016) I did servicing of my car from the same center. It is worth to mentioned that I am doing servicing from the same center since I purchased my car and so far the total running of my Car is 25000 Km only.

After few days of servicing I came across the problem of EPS (electric power steering systems). I gave my Car again for servicing to the same center and after examine they asked me to replace the steering column .The approximate cost quoted for that was INR 27, 000.

I am really astonished by the amount provided by the service center and this is really a hefty amount for me.

I would like to know;

First, is it a manufacturing defect?

Second, is it a correct amount quoted by the service center?

Third, is it correctly examine by the service center?

It is really surprising for me to know that world class company like Hyundai is using defective parts or parts which get damaged in 25, 000 Km running only.

I planed Hyundai I 20 december 2015 but after advance agency not provided my car so I were cancelled my order then company not refund my token money .from this behavior I am very annoyed to Hyundai and I decided in future I will not purchase any Hyundai car.Hyundai agency motihari bihar
Priya ranjan
S/o nag narayan sah
Vill po phenhara
Mob [protected]

I was unaware Hyundai cars are vulnerable to bird and bird droppings can cause paint failure. Bird drop on Hyundai cars cause Red, and black dots on car paints and only option is to repaint car.
Single drop can cause cost of 4000 to 5000. 3 drops costed me 15000.
For new buyers, its not covered in warranty so if you buy and see dark spots on cars next day, they categorise it as bird drop and you have to pay.
As per Hyundai car paint can fail within few hours of bird droppings.

Dear I am just pasting what is given as commitment in your web site.

We value all our customer and we commit to deliver the following
at our dealer workshops:
Make contact within 3 business days to ensure you are
satisfied with the service provided.
Ensure the vehicle is returned at the time agreed in a clean and tidy condition.
Maintain safe and friendly environment.
Listen carefully and actively follow up on what you tell us.
Schedule an appointment before your service.
Attend to you promptly on arrival in a friendly and professional manner.
Provide you with a time and cost estimation.
Obtain your prior authorization before commencing any additional work.
Thoroughly explain all repairs performed and review all costs.
I have given my I20 car which met with accident and committed date of delivery failed what is compensation would I20 management shall give to customer.
Refer my compliant no ID:[protected]

Please refer to my car i 20 bought during aug 2013 vide car reg no tn 10 al 8677 bught thru the dealer dsc hyundai chennai .Vide engine / chassis no malbb51bldm569623/g4ladm069470 i 20 sportz model.
Kilometers run 15000

for past one month the speed has reduced and the fuel consumption gone up.On checking with dsc hyundai workshop, saligramam (where the car is regularly serviced) they found the clutch has become repaired and hence needs to be changed. Understand from them they do not have stock of the product so i could not get car repaired within two to three days.

Now my point is how come so early the clutch has become repair that too it is self driven car,

i have changed to hyundai from maruti after 20 years, due to the liking of the i 20 i changed to hyundai.

Since three years have gone warranty does not cover also.Under the circumstances i request the hyundai motor to suitablly advice the concerned dsc worksop saligramam to get the work done without any cost to me.
Expecting a favourable reply on this,
thanking you
ramasundaram
[protected]

While driving on the highway my goodyear tyre damaged and completely tyre grinded and there was a severe cause of accidental detah. I lodge a complaint and poor respond by the hyundai sales team and with in 1 day they are saying its because of sharp object enterd inside. We are helpless we cant do anything. I asked the detailed analysis report which has not provided by the team.

I have purchased hundai Xcent on 15 June 2015 to run it in taxi services and till date i don’t have any document in my hand. Whenever i called them to know the current status of car documents they don’t have any satisfactory answer Like yesterday i visited to dealer as they told me that My RC will be available till 20 august but now they told me “You have to wait it is in process”. Also they are unable to provide me NCR permit and told me to visit gurgaon RTO office for permit. I have visited to dealer many time for documents every time they have a excuse we can’t do anything it government related work and it is not in our hand but i want to know why other dealers provides documents on time. Now i am fed with these kind of bad services and want my documents as soon as possible, if they are unable to do it on time i will go to consumer forum for further process. Also very bad experience with hundai customer support and other services. Now i will never prefer to anyone to purchase a hundai car after this bad experience.

Sir,
I would like to bring to your kind attention the following for urgent necessary action.
I bought an i20 Elite Asta on 25th April 2015; from your reputed dealers of Popular Hyundai, pmna.After 2 months of purchase, the vehicle started to produce some sound troubles from the back portion of the same .
For the betterment of the vehicle I approached your so called reputed dealers 9 times but it was in vain .Still my vehicle is not repaired .so, I hereby request you to make necessary arrangements for the solution of the service without further delay.


...
...

Thanking you,

Yours faithfully,
Name/sd

I have been fleeced by the employee of kamal motors by taking around 10, 000/-to settle my accident claim when i inquired with the insurance company icici they say that no such money is required to be given to the surveyor, when i confronted warsi he says he will take me to insurance company and intoduce me to surveyor, this is going on from past two months and now when i inquire about his wherabouts the say he has left the organisation,

There is a new preson who has taken over his name is poojary his name was also refelcting in ksm motors VW fraud i wonder how dealers ppoint susch people

If things not settled ammicably then i will go to the medai to expose the scandal in a big way,

My Verna UP16AP7965 bought in Jul 2013 has done only 46000 km and has been giving me problems of Clutch, Steering and window power switch of front right side windows.
The clutch has given the problem second time. Earlier when the car had done about 15000 km, changing the gears was a problem especially the reverse gear. At a huge expenditure it was replaced then. Now again when the car has done about 40000 km, the problem has recurred.
The steering has also started giving the problem. While moving it, a lot of noise is made.
The window switch is mal-functioning giving problem in lowering/raising the glass.
I took the car to the dealer in Noida - Nimbus Motors Pvt. Ltd. Sector 5, Noida on 11 Aug 2016. After preparing a repair order, I was told by the Supervisor to collect the car in the evening.
In the evening after confirming on telephone, I went to collect the car. I was told by the Supervisor that the repairs had been done. He had done the greasing & oiling of the clutch and steering. He said that presently window power switch was not available for replacement but he had placed a demand and in the meanwhile the window switch had been cleaned and it should take care of the problem for the time being. On receipt of the switch, he will let me know and replace it.
As regards the clutch after having been greased it will not give the problem. About the steering, he said he was not sure about the problem but having greased/oiled it, there will be no problem.
I was given a bill of Rs 627.00 which I paid. However, when I drove the car, I found that the defects persisted and I had the same issues remaining unresolved. I called the Supervisor and told him about the matter. He said to use the car and when I return for the switch he will see to the problem more thoroughly.
In any case I have not received any intimation about the switch though more than 15 days have passed. I am still carrying on with the problems. The problems are becoming more troublesome.
The Dealer has been very casual about attending to the defects in my car and I feel I have been fooled and made to pay for nothing. It is not expected from Hyundai establishment at all.
I am shocked to find such defects taking place in my car. The second time problem with the clutch, the problem with the steering and the problem with the power switch for the window are not understood. I always thought Hyundai products are excellent as regards the quality and the workmanship. I can not believe this happening to me. I am a retired Army Officer and have been driving cars for almost 50 years and have handled cars of most of the makes. Always thought the Hyundai cars were the best. But my own personal experience makes me think otherwise.
May I request you to please look in to the problems mentioned above.

Myself Prakash here, I had booked Xcent car i.e. yellow board in JLB road, Mysore. At the time of booking executives were very nice to us and they were calling several times and also visited our house to collect the amount once the booking is done the service was really very bad.
Following are the issues :
i) Whenever we call they are not responding to it later they are asking us to communicate with the other executives
ii) Asked us to wait in RTO for registration and postponed for next week again there was no information about the same.
iii) Documents are in pending.
iv) Failed to make the customer satisfy.
Note: Booking was done in the month of June 25th 2016 but the registration was taken place on 13th August 2016, till now we have not received vehicles documents completely.
Prakash P
[protected]

Pethatic service. The service advisers are there just to make money and fleece customers. I got my car serviced and paid 11k for all repairs suggested by hans Hyundai advisor. Just 15 days after the car stalled in middle of a highway. Lo behold I reached home and dropped the car at service centre. They told me it is because of some spark plug issue and should be sorted within an hour and I can take it back that day itself. I told them that I will pick the car next morning. Next morning the car was not ready instead a sum of 7k was outstanding and another 6k for main stalling issue was still open.
These guys are thugs and robbing innocent customers by saying anything and everything.

If even something or any even a small damage is there in car(i20) they are saying on everything that you have to take full part of it.i think it is not fair.And there service is not good at all.So I think that my suggestion is that you should not visit Hyundai because they only want money and nothing.All India Hyundai service is not good.So I'm commanding that they have to lunch such small parts and accessories.

I smt. Shibani Nayak purchased a hundai i 20 from Binod Hundai, Balangir on 25.04.2016 any paid the car price along with registrartion amount . But my car registration is in complete till yet though it is passed 4 month.Car Chassis No. MALBM51BLGM233311.At purchase time the showroom sales man assured me that i am not face any kind of problem regarding registration, But now they are not picking my phone.When my husband go to showroom they are telling that you don't worry about your registration, it is on the way. Because of delay of my car registration i cant able to travel to nearest district with my car. There is a fear in mind that i will penalize for non registration of vehicle .