Hyundai Motor India Complaints & Reviews

To hyundai team,

Am sure this will be one of the many mails to your desk with similar
Issues and don't expect your reply.

Its been 3 years am driving hyundai i20 (Sportz) and i was never
Atisfied unless am on highways, major issues are highlighted due to
Which i will never prefer hyundai cars for me & for my company which
Is owing hyundai cars across india.

1. Average - quoted was 17-18 but am only getting 10-11 in city,
Which is mileage of honda city automated gear. I have approached many
Times to your service center (Modi hyundai - thane) but they have been
Ridiculous by saying this is the best average by i20

2. Costly servies - feels cheated whenever i put my car to the service
Centers, by any reasons i have to shell out minimum 6000 to 22000 on
Each services, can you explain are we purchasing the car on spend so
Much each time, upon that service centers bulldoze by their terms
Aying this what u need to do or else u will face all the issues

3. Poorest gear shift - it only run better in 5 gear on higways
Otherwise even maruti 800 runs ahead of this car

4. Exterior designs - exterior is good but you only sell the cars on
The basis of exteriors looks as i was cheated too

5. Interior designs - interior is excellent, i appreciate it

In all there is no value for money when it comes to your brand, its
Just window dressing with longterm pains, i am are deeply dejected and
Have no reasons to go for any more hyundai brands

Dear concern

I have booked a car ( eon megna) on 22-6-16. A person from your agency northern motor (code n6225) named simarjeet singh collected all documents from me as said by simarjeet singh I was online transfer rupees 5000 in uco bank agency account by 28th June 2016 . on[protected] he called me on at 6pm inform that my car was ready to deliver. Due to traffic I reached late there (at7pm) as a result of which timing for rc was crossed so I called him next day for the same at 11 am he said get your papers ready for rc next day when we reached there simarjeet was not there. Manish and his team leader inform me that my loan was under process and the process will take 4-5 days and deposit your down payment so that we can process further but I didn't deposit down payment. After few days simarjeet called me that my loan was rejected and money deposit earlier will be return to me after deduction caheges of rupees 3000/-. Team leader in northern agency sad that you written application for the same and while money will be refund to you.I also have the proof above conversation (video available team leader and me).
Simarjeet singh was making lane excuses to delay the above process(I have all call recording available) simarjeet called me on 8 august 2016 and said your 5000 rupees cheque was ready but in was not signed BT MD ( I have proof of this conversation also call recording)
Today he called me there only rupees 2000will be refund

I want to complaint for the same please process my request for complaint as soon as possible

Video and call recording was of the proof can not be attached to the mail but are available in my phone
I m attached simarjeet what's app msg send me but not reply for him

Hope for a quick reply

With thanks
Gurvinder KAUR
Ludhiana punjab
[protected]
[protected]@gmail.com

A light wave of rattling sound was noticed from the day my car was received. I promptly informed the authoritatives in the showroom about it but they informed that such a sound is common & that it would fade with more kilometres on the run. This did not happen & i followed up on the issue on my 1st service, to which i was asked to cover 5, 000 kms & then inform them of the problem persists. I have completed 10, 500 kms now and the sound directly from the engine has worsened the day after the first service.
I wish to raise a complaint against advaith hyundai motors showroom (Ashok nagar, bangalore) and both of the services were completed in advaith hyundai service centre (Vasanth nagar). The service was delivered by professionals who supposedly weren't qualified enough to find the source of the problem nor the solution to it. They just informed me that it was a manufacturing defect and that the manufacturing department should be held responsible for such sounds.
I've never seen such irresponsible & non responsive & non initiative workers ever. I'm really unhappy with the product which is under warranty. I wish to submit this complaint as a proof that i've noticed the sound & the problem from day 1 and within the warranty period. I wish that hyundai would ensure to me a perfect engine which would last long enough as promised & rather not mislead us into losses & dangers.
Thank you

I bought Hyundai i10 grand sportz last month from your dealer in Dwarka, New Delhi (Frontier).
It is not even a month and few hundred kilometer, that this new car is giving strange sound from the left side.
I have always used Maruti products and never been to a workshop for repairs .
I am really sorry about your quality control or I have been given a defective car
for my hard earned money.
Kindly send someone and get it inspected asap.
thanks

Mrs. Neepa Sengupta

Sir,
my self rampal singh car no; DL1RTA 0969 hyundai xcent.
i have buyed my car from sikka hyundai mayapuri they have told me that the warranty of car is for 1 year and 1 lakh kms whichever completes first.
battery of my car is got dead in just 8 months that is on date 18/08/16.
i have asked them to replace the battery and now they are denying to do so..
and they are saying for commercial vehicle they will only give warranty for just 25000 kms.
now they are denying there statement.
now i am helpless
please give me some solution regarding this.
as far as my knowledge the battery is guaranteed by its period not by the kms driven . so please give me some solution regarding this. thankyou...

Dear All,
We have I10 Sports car with Registration No-AS-01AM1662, Engine No-G4LA9M287182, Chassis No-MALAN51CR9M504232L. We had given for repair 20days back at Mukesh Hyundai, Ganeshguri, with Engine oil pipe. But they still unable to repair it. Instead they are saying various types of issues. Once they called & told that they carried the part of engine to other garage for repair. IN THIS CASE, I DOUBT MISHANDLING & REPLACEMENT OF MY ORIGINAL GENIUNE PARTS OF ORIGINAL VEHICLE. As they are not clear, pushing & asking for extra charge, extra expenditure for repairmen of vehicle. Mr. Ankur Sarma, service agent at Mukesh Hyundai, Ganeshguri is handling the entire issue. Even he is not clear and LOOKING FOR EXTRA AMOUNT CHARGE IN THE BILL, MEANS OUR BILL AMOUNT IS MORE. And always they do.

So, in this situation request you to contact concern person or authority at Mukesh Hyundai at Guwahati and sort out the issue. Otherwise there will less belief in the authorized service center for common people.
So, once again asking you to please look into the matter and help in solving quick delivery.

Dear sir,
My self dr aamir. I have bought new i10 grand from planet hundai at sola ahmedabad. I got a matt which was not sitting in the car looks like. Other car matting. Which having foot rest n all. When i ask to dealer they said itz what company is making. I need to know what this is how company is lonching defauld piece.
Do the needful.

Regards.

Hello sir...

I'm rajeev kishor sharma from moradabad (u. p.)... last year in january i brought a eon era+ for your respective company... but it's really a very worst experience of my life the car average is very bad and no one of your company employee helped me... it's really very bad service experience too...

Please do something for it...
Mobile - [protected]

What makes us buy any brand? One thing, strong belief of best quality and service which comes with brand name. And why best quality and service matters to all us?, of course, to avoid frustration coming with bad quality and service providing brands. But, what if brand name you had believed in, doesn't meet you expectation.
Here, i have tried to explain problem i have come across and other related important points
1. Problem: creta broke down in middle of the road just after 3rd regular car servicing (Kothari hyundai, pune) and i had to tow it to nearest servicing center.
2. Reason: completely, worn out clutch plates.
3. Answer from service center: clutch plates can break down at any point and depends on you driving style and not possible to detect if it is worn out.
4. My question: why it couldn't be detected during regular servicing? For those who does know there are videos available on youtube just to check clutch health. Already have shared video with hyundai service center. (Following up with service center since last 2 months)
5. Expectation from servicing: find out all such kind of issues during servicing, so customer does not find them on road.
6. Expectation from customer service: read your complaint and provide details, not just send automated email and do nothing.
7. Solution: providing regular training to mechanics and service reps, so they don’t continue doing same old things and giving same old answers.

Thanks,
Ashok
Complaint no:[protected]
Pune.

To start with way 3 years back, i was thinking to buy a car. I have gathered views of people around to find the best car to buy so that i can live and enjoy the car i buy in future without any trouble.
Out of all reviews i found hyundai was best for my choice for which i am regretting now deeply.
I bought my car at the end of 2012 from talwar hyundai, jubilee hills hyderabad. I was happy with the service provided over there and was promised with that with all service stations across india.
Since then i drove my car for 53925 kms across south india in all weather conditions and road types without any issues.
I service my car regularly in hyundai service center, never gave it anywhere outside.
Last year on october 2015, i met with an accident in tamil nadu, close to chennai, where my front left side tyre got blasted, lost control and fallen in a temple pond upside down.
After lot of reviews and option provided to me, i decided to give my car for service at kun hyundai, ambatthur industrial estate, chennai for body repair.
The person who attended my car confirmed that there was no damage happened in the engine and it can be fixed.
Finally my car was delivered to me on 31/10/2015 with a bill of 2.75 lakh. After insurance i paid 64104/-
For the first 6000 kms the car was fine. And then the real trouble got started.
Problems:
• vehicle getting off when i slow down or getting turned off when i was switching the gear from 2nd to 1st
• poor pickup, vehicle is not accelerating after driving for few kms, its is constantly loosing speed to 40 kms/hr from 80 or 90kms/hr.
For this i initially gave the car in kun hyundai, nellore ap, where they did some checks and gave back the car charging me 5829/-
I drove it and found that the problem still exist.
Since i was not happy with the quality of server over there i decided to take the car to bangalore and give in some good service center.
On my friends advice i gave my car in trident hyundai, hosur road, bangalore.
I explained the problem to the service people. They did some analysis and updated me saying that there was some issue with the part called solenoid and needs to be replaced. Since the part was not available it took one week to get part delivered and fixed. Later up on the second analysis they said one more part mixer linked with solenoid needs to be changed to fix the problem which in turn took one more week to order and fix the part.
Finally they delivered my car on 16/07/2016 with a bill of 23942/-.
I drove the car for 3 days and came to know that still the problem exit. I called back to the service station and reported it.
I gave my car back and the service manager said that they need to change the catalytic converter.
To my surprise i found that the same catalytic converted was already changed in body repair work done in chennai. To my surprise i questioned that how a new part will be gone just in a short time. The catalytic converter which i got with my vehicle when i bought was fine for 53000+ kms and the later one which was replaced in chennai will get repair in just 5000 kms.
But said to change the catalytic converter. Now new catalytic converted was replaced and i got vehicle delivered on 27/07/2016 with a bill of 21806/-
I drove my car for few days and found that the problem is still there. By this time i got pissed off to see that i spent soo much money and time but still the problem was not fixed.
As usual gave my car back again in same service center, they said they gonna send my car to some test cell where they can test my car front to back and top to end. Did something and gave back to me saying the problem is fixed.
I drove my car to my home town and found that still the problem is there.
I seriously don’t understand how come hyundai not able to fix the problem in the same car they manufacture.
I seriously doubt the skills of the mechanical people working in the service center.
I left my car in the service center close to a month and every time they do something and give the car back to me but still i can see the car is not fixed.

I really got fed-up with this now. I am 100% not satisfied with the quality of the service and i am worried to buy a hyundai car again in my life.
So i would like hyundai to look in to this and fix this.
Without fixing the problem i was already charged with 45000/- till now. So i want some to look into this seriously and fix the problem.
My vehicle details:
Hyundai i10
Ap 09 cn 9327
Owner: joe prem kumar
Contact: [protected]

Dear concern,
We have give our i10 sports car service & maintainance after getting some problem at mukesh hyundai service center at ganeshguri service center at guwahati 2o days back (Approx) but they are unable to tell exact problem & asking for change entire set, and also asking for heavy amount. As it was a regular problem and moreover it has been about 20 days time, we had given for repair. One service executive mr. Ankur sarma has been handling the matter, as we doubt, they there would be misdoing, like change of parts.

So, please help us and give the delivery as soon as possible with minimum cost involved.
Pranjal basumatary
Guwahati

Respected sir/ mam
Ever since the launch of hyundai cars in india, i have been a great admirer of its class and quality.in year 2002 i have bought santro zip drive and till date it never let me down. Its still running well even after 14 years. With having good past experience with hyundai, i decided to buy verna fluidic 4s (1.6 top manual) in year 2015. But since then i am continuously facing two major issues with the verna.

1.in winter/ cold day there is continuously thak-thak sound coming from front both wheels even on small bumps. Some time by running for 10 to 15 minutes the sound disappear but some time not. Now even in summer days i. E. When temp. Is at 40 c it is causing the same problem. I have got it checked from authorized dealer but they failed to solve it and asked me to keep the vehicle remain start for 5-6 min before each day of running. I have acted as per advice and keep the vehicle start for even 10 minutes, except for extra fuel consumption nothing happen and still problem not solved.

2. Second problem is with breaking while on rough roads. When vehicle is tried to stop on rough road, even if the speed is 10-20 km it gave a heart breaking sound from front wheels. It gives a feeling that some metal rod is broken. First time when i experienced this, i immediately went to service centre and they checked it and told that it is normal with verna since its is having ebd issues. Problem is not only of sound only but even the breaks fails at that time.

So it is very kindly requested to u r good-self to kindly look into the matter and got it corrected.

In a hope to receive quick action from u r side.

Ramesh malhan
[protected]
[protected]@gmail.com
(Owner of hyundai verna fluidic 4s manual 1.6 diesel 2015)

Hi

I dropped my car tn03s6327 for first service in kun hyundai, ambathur for first service on 27/7/2016 and subsequently for minor accident repair on 30/7/2016, i took back the car on 6/8/2016.

While i was driving the card to the service station i drop the car with the help of nav only. While taking/delivering the car for service the dealer has not checked whether the sd card is available in the slot.

I am sure that the sd card is stolen at kun hyundai service center/bodyshop.

The dealer has to investigate and ensure my sd card is return back to me

Sir,
I Gaurav Borkar purchased XCENT 2 yrs back from Ujwala hyundai nasik from the very 2 month I complained abt my starter Problem with showroom they tried to solve it but was unsuccessful.
I showed my car more than 3 times in Ujwala hyundai nasik, 2 times elakshi hyundai ahmednagar, 2times Sadguru hyundai rahata for same problem in last 2 yrs but still it is unsolved.
I m totally unsatisfied with service given by hyundai and now they want me to replace the starter key and say that my warranty is over now need to pay.
I m totally shocked what they did in last two years. I want my kit replaced for which i m not going to pay a single rupee or else I need to go to consumer court for the same.
Please resolve my issue at ur earliest as I'm facing difficulty.
Regards
Gaurav Ravindra Borkar
M : [protected]
[protected]@rediffmail.com

I met an accident on June 20, 2016 and the two front airbags of i20 Aastha 1.2 lt petrol did not opened. Since then the car is lying at the workshop under the sky and workshop people are not bothered about the degradation of the car. In this rainy weather rusting and Detroition of the battery and other parts seems to be taking place. Neither they have initiated the repair work nor they provide reasonable reply for the unnecessary delay. In principle non opening of the airbags is a fault in the manufacturing and dangerous for the customers.

Dear Sir

I belongs to ferozepur city (punjab). I had bought an i 20 (sportz) inn 2010 from your dealer in ferozepur. In March 2016, I got my car serviced & renew the insurance from the dealer (Brar Hyundai) in ferozepur. They have given me an insurance covernote for Rs 15983/-. The covernote is from (The New India Insurance Company limited) bearing a number 265205. I had done the full payment(cash) against which I had been told that the original insurance will be sent to me by email from the insurance company itself. But till date I got nothing from their side. Now on contacting your dealer, they respond that they have lost the papers of my insurance. So now I am left with no choice other than to write a complaint to you. pl sort out this matter or I will be forced to go for legal action.
Regards

Sir,
As i purchased the hyundai creta 1.6s petrol version on the month of october 2015 from dpm dehradun. And in that variant of creta no air bags facility were provided by hyundai. But as on date i am looking hyundai is providing air bags facility in that same version of creta 1.6s petrol with not, much difference of price. It is not justice with us. As hyundai is india's second most selling car brand as on date. And with the hyundai world top brand we can't expect this type o[censored]n-justice with us. Hence i request you to do what better possible with us.

Very Bad experience in Hyndai showroom vasu arjun moradabad they fraud without changing mobile oil engine they said service are done and they charge 5700.00
When I was ask and checked again oil it was not changed then service manager accepted his fault.
It's was big cheat.
All the worker and owner was there they didn't take any action.

This is to bring your notice that I have facing problem in my hyundai car from last 1 month even after AMC at SREENATH HYUNDAI service center Thane since Last 3.5 years.
I serviced my car at this service centre before 1 month last time.

Since last 1 month, its now 3rd time to give my car for repair but experts at service centre still not able sort out the problem.
First time they told me that its battery problem and they replace the same.
2nd time after approximately 2 weeks( 500 KM after 1st servicing) same problem was observed, so we towed the car and given for repairing at service center. That time they told that, petrol quality not good and for that they replaced fuel pump, injectors and other parts as per requirement.
3rd time approximately 1 week after repairing the car same problem was observed and again we towed the car to service center.
They smart people examined the CAR for two days and now they come to conclusion that we have to overhauling the engine and you have to bare for that. If suspect was on engine, then what they did with my CAR in last two visits?
I am very unsatisfied about what type of service they provide to customer. Since last two days I am only taking follow up for the car, there is not a single phone I have received from service centre bout my car status.
Kindly let me know I have to do...?

I have hyundai grand i10 sports model rj14cu1485 and now a days during rainfall the car filled by water at all four leg room area dropping from seat belt side and all four leg room area filled by water without car run because it is parked outside home from last ten days.
I counsult to hyundai dealer he said we cant stop it due to accident repair of driver side window . Infact there is more water at all three leg room area rather than driver side.i said if the window is repaired then why the strip below both right doors filled by water and when i removed the knob under the body(below the strip) about one bucket water flow out from that strip.all carpet of car damaged and the service center dont take any neccessary action.i'm very disappointed.
Please help to short out this problem