Hyundai Motor India Complaints & Reviews

I have a hyundai elantra, less than 3 years old and within warranty
The a/c stopped working and i approached trident hyundai, hosur road, bangalore on 29th may 2016.
First they said body shop damage, then a/c hose problem. i said fix it, they took 20 days to repair citing part not available
After which i received the car, the a/c would not work next day, i give it back on the following weekend, and then made a customer complain

They told the issue is with evaporator core, then after one week when i follow-up, they say there is compressor issue and they will replace it.

The issue is not replacement, tident took 1 month to diagnose and resolve.
Adding to the problem, today 14th jul 2016, when i receive the car, the left door and left runner panel below the doors are dented.

I think hyundai should revisit and find out if trident is a right partner for servicing. i wish they make a visit to their service shop and find if it is worthy enough to service their top end india models.

Small parking, the entry and exit gates to the workshop is clumsy, full of chaos, services overbooked without space to repair

While i log this complaint today, still the car is in the garage of trident, after 45 days since they have been working on it

If hyundai cares, they can follow and respond to me via hyundai complaint number[protected]

I went to the service center on 3rd july 2016, for general service, mr. Rinku ([protected]) was allotted to me as a service adviser, i told him that there is one problem with my car, when i take turn or u-turn water comes out inside the cabin on the left of the driver seat. I told him that this is problem is almost happening every time i take the turn. In the evening when i reached there to pick my car, i again asked him whether he has sorted out the issue or not, he told me that this is resolved now, he has cleaned the coil top & generated an invoice of rs 7531/-, i took my car & came back home, next day when i was going to office this same problem occurs again, i immediately called mr. Rinku that this problem is occurring again, he told me to bring the car again to service center, i cannot go in the middle of week due to hectic office timings, so i decided to go on next weekend. I dont use my car daily for office, so when next saturday comes (i.E.) on 9th of july 2016, i took my car for the service center but blower was not working, & there was very unpleasant smell was there in the cabin, something was burning, i immediately stop the car on the side of road and check that smell was coming out from a/c windows. I again call mr. Rinku about this he told me not to worry and bring the car to service center. When i reached there he checked & said blower has been damaged, when asked he told me that due to that water which was coming inside the cabin this issue happens, he called one of the electrician from his service center, he confirms that blower has been damaged & couldn't be repaired. When alone that electrician told me that this problem has been only due to that water problem & the coil top has even not be opened during the service. They have changed the blower & generated a new invoice of rs. 3663/- when i told them that why should i pay for this they shown bad attitude to me & said this has to be paid by me including the service manager there. Now the question is if that issue being resolved then & there at the time of service, this wouldn't happen. Due to the negligence & carelessness of the service adviser or the staff who has done the service, i have to pay another 3663/- rs. I want you to refund my money of the blower as it is complete mistake by the service station.


Amandeep singh gulati
[protected]

It is my second worst experience about hyundai car's dealers and its company.
No body is responsible and no one will provide you better services after sale of car.
I had purchased a new car in month of october 2015. only 8 month past i complain two times against premier car sales ltd. mahanagar, lucknow.
My deck tray broken on first service. when i had notice it, personally gone premier car sales workshop, mahanagar with car. one of its employ mr. anand mishra, said me that this time trey in unviable and we will send some technician to your home for replace this trey. this was month of feb. 4 months passed and i had call so many times but no one take it seriously. they always tailing lie and never provide proper services.

Asha kushwaha

I am the owner of a grand i-10 diesel car. the ac started showing complaint after 40000kms. popular hyundai kollam chaged the cooling coil nothing was charged as it was in the warranty period. the very next day the car showed over heat. the ac tech. came and found that no coolant. the pipe is leaking for two-three days ok.. but to no use. meanwhile i have driven 17000 more kms. now the ac went full wrong., the car is now garaged at popular hyundai, kottayam, from where i purchased it.

Service of my verna at 60000 kam was estimated ₹7800/-, when i submit my car to the service centre. after 1 hour the service advisor call me and said that break pad of ₹1600/- and coolant ₹800/- will be changed, and i said ok for that. again after an hour he called me and said that wipers also has to be changed and a pipe of turbo has to be changed of ₹4800/-.
Again after an hour he called me and said that motor of wiper is not working, and it also has to be changed. this time i got a shock as i am using wiper on daily basis, and it was perfectly in working condition.
Then i called to customer care regarding this, a lady pick up yha call and asked me to hold the phone, but she did not turned up even after 15 minutes. ao i cut the phone.
This is completely unprofessional from company's side.
I want immediate action on this.
My car's number is rj14 cw 3000
Service centre - morani hyundai, jaipur
Date - 13.7.16
My mobile number - [protected]

This is to raise a complaint about hyundai creta sx. After second service (After 10000 km), i had a clutch issue around 11k km and was not able to shift gear. Towed the vehicle to service station and after investigation, the adviser said that the clutch assembly needs to be changed as it got damaged (Wear and tear).

I have contacted few people who faced similar issue, and they all purchased it around the same time of the year. I am utterly disappointed that the vehicle i bought by paying such a hefty amount is not even working properly for a year. I been driving car for more that 15 years and this is my first experience with such kind of issue. I need this issue to be considered on priority and need resolution.

I am a owner of verna fluidic and i have extended the warranty in last december, there was a fault in reverse braking system and a technician from srishti hyundai rohtak told me that one of the spare part is out of stock for now so you can opt for warranty exend and when this part arrives in service centre it will be replaced in warranty. but after waiting for 7 months the problem still persist, nor the part has arrived and extended warranty is to be expire soon. so what's the use of such cars for which we have to wait for 1 years for spare parts. now again they are saying same to extend the warranty and your part will be replaced in warranty.
Hr 11f 7700
[protected]

I am owning a vehicle of your brand i. e hyundai xcent having registration no. rj14ac0421 although it is a very gud vehcle but a day before yesterday i was reversing my car on trust of rear parking sensors but the sensors didnt work out n my car got a gud dent on boot jst bcz failure o[censored]r rear parking sensors. i also mark a complaint on ur site (complaint no.[protected] regarding the same but couldnt get any positive response. one o[censored]r executive called me n says sir "chota sa dent hai insurance mai krwa lo" why should i do that this is not my mistake jst bcz o[censored]r failure y should i waste my ncb.

Kindly look into it.

I have purchased an elite i20 on may 10th from talwar hyundai banjara hills showroom. On 16/6/2016 i met with an accident at a traffic signal due to break failure (Break pedal got jammed all of a sudden), my car was very badly damaged but no physical injuries luckily. I have given my vehicle to get repaired in talwar hyundai shekpet branch, at the time of giving my vehicle i clearly told the service manager about the break issue and insisted them to fix this issue. I got my vehicle repaired and delivered last week. All of a sudden yesterday when i was parking my car in my basement the break pedal got jammed and was not working, luckily i escaped another accident because of the faulty breaking system. When i researched online yesterday i found that there are lot of other people who are suffering with the same break issue. What if the break wont work when i am in traffic? Who would be responsible in case of any un-foreseen situations? Why is the issue not fixed inspite of repeated requests from so many people? I need someone to look at my issue from hyundai and fix it asap, i have a family who is depends on me and i cannot risk my life because of the hyundai fault. Appreciate someone to revert back to me and fix this asap. My vehicle identification number (Vin #) is malbm51blgm219153b

Sir,

I am m. narayanalal, a senior technical supervisor, working in mechanical engineering department, nit engineering college, claicut, had purchased a hyndaui10 car last september (sept 2015) from apco hyundai, calicut, kerala. the registration no. of the car is kl 57 m 247. earlier i was using a santro gl, purchased in the year 2010. i used it for 5 yrs. this car i purchased after exchanging my old car. there was sound coming from the engine room (similar to bearing shake), which was noted after first service. then i had contacted the service wing in the showroom for checking the same. that time they checked and said it is ok now. but later when i checked the sound was again coming. now recently also i visited the showroom for the same that time they checked and told me to bring back it again for a checkup. now i bring your notice in the consumer complaint forum to get it solved.

Respected sir i am buying hyundai creta from sanjay hyundai kalyani nagar pune dated 29/05/2016 after 3 to 4 day at the time of washing my creta seen rear wiper broken wiper material is very cheap i inform to call center that time satisfactory call he say first servicing we replace in warranty but today i am give my car for first servicing they do not cooperate and not replace wiper

Regards
Mrs chayya m pawar
Mh 12 ne 1322

I had given my vehicle kl08an6472 for break replacement. at that time the service adviser at mcp hyundai, marathakkara, trichur, kerala (authorised dealer of hyundai) told that some work has to be done to the hydrolic steering box and as per that i had done ti and they charged nearlyrs15000/- for that. after that a sound is hearing from the steering and i had given the vehicle two times for checking that sound. now they are saying that the bearing has to be replaced and it costs rs25000/- they have not told the defect of the bearing at the time of delivery or the vehicle and at the first time when i complaint, they told that it will vanish after running some kms. before i gave the vehicle for beak replacement, there was no sound or complaint to the steering and working smooth. now they are not attending the complaint and rectifying it

I am an advocate. I purchased eon era on 4.6.2016. At demo and booking time dsc nandanam assured music system as that of eon magna but during delivery fitted with xenos set without antenna which earlier agreed by ticking in list. There is fluctuations in sound, horrible to hear. Complaint many made, one to mrs. Gayathri and sridevi, though assured to set right did not turned up. Umashankar

I have purchased creta suv on 8th apr'2016 and it is only 3 months old now.
I found that the suspension of the suv car is very bad.

While driving, it is giving strange sound and it does not look like a new suv.
Even my old maruti dzire car suspension is better then the new creta suv.

I need service center to replace the suspension at the earliest.
Register number : mh 43 aw 384

Regards

Sandeep budhraja
Mobile [protected]

Dear sir, good morning. I, mr. Nitin kumar rawal s/o shri sethpal rawal r/o garhi cantt., dehradun (Uk) have purchased a pre-owned car, i-20 elite 1.4 asta, make & model - dec 2014 and registered in jan 2015 from shri dilbag singh of the same city. The vehicle was purchased on 27 may 2016. When we check the old repaired records of the vehicle during its due service, it is found that the injector of vehicle was repaired two or three times but the same problem is raising with this vehicle. The vehicle is making some missing and vibrating. When we went to service centre of b m autosales pvt. Ltd. Subhash nagar, saharanpur road, dehradun and vehicle was inspected by mr. Naseeb singh jasrotia, service manager, contact no. [protected] & [protected] and found the the injector are making some problems. The vehicle is under warranty upto dec 2016. But workshop manager is denying to repair and denying to send the vehicle to chandigarh or delhi to repair the injector of vehicle stating that he had already been sent the vehicle for to chandigarh for the same problems two or three times but they are unable to solve the problems of this vehicle and company had paid for the same two time. But i would like to know that what is our fault, if the vehicle is under warranty than why we make payment to repair the parts of the vehicle.In view of the above, you are requested to advise us, what action should be taken by us. Please tell me that what is our fault, i have purchased this vehicle which is under warranty and i have paid my hard earning to the owner. If the vehicle is under warranty than how they can deny to service this vehicle. I will take up the case to consumer court, being an army personal, how can i waste my hard earning again and again. So please consider my request and advise the concerned service center to arrange the repair of this vehicle part if required and help me in this matter.

I went to shiv automotives llp (shiv mobis) in narayan peth in pune. i met mr. jayesh (his mobile no: [protected] / [protected]) to replace my hyundai i20's underneath engine cover. he very confidently gave me a part which looked doubtful to me whether it's the right part or not. i pointed it out to him to verify if this is the correct part. so he insisted me to bring the car itself to his shop so he can check it himself. so i went back and brought the car outside his shop and he rechecked and he still stuck with the same part he gave earlier and said with 120% confidence and boasted in front of his staff (mr. amit) and said that he has 30 years of experience in this field and assured me to still buy the part as it's the correct one. so i purchased the car part in good faith and when i took it to the mechanic, he said that i have purchased the wrong engine cover. so i called mr. jayesh several times but he didn't even bother to come on the phone or even call me back. instead, he instructed his staff to tell me that we do not do returns. please tell me what is my mistake in this situation!??!!
I am a retired senior citizen aged 68 years old and this is the treatment that i receive even though i am a loyal hyundai customer for the last 20 years!!! i had to buy a new part all over again and get it fixed and this unwanted engine cover which mr. jayesh has influenced me in purchasing is lying in the boot of my car.
Please feel free to reach me on my mobile if you feel i deserve better service and don't want me to lose my faith in hyundai's franchises.

Customer id: m[protected]
Sales no.: s2016a001297
Invoice no.: i[protected]

Jaffer masalawala
Mobile: [protected]

Hello,

I had purchased creta petrol base model on 8th apr'2016 (3 months ago). i am using the suv for last 3 months. but i found that the suspension / shock-ups of the car is very bad.

It is giving a strange sound and it does not look like a new car.
I need the car to be checked and suspension / shock-ups need to be replaced.

Sandeep budhraja
Mobile [protected]

Dear sir,
I, indu dubey have purchased grand i10 asta (o) 1.2bsiv, chasis no.-bala851clgm411750 & engine no.- g4lagm936003 on dated 19/04/2016 from sarweshwari enterprises, nawanagar road, majan more, waidhan-486886, dist.-singrauli (m. p.), & paid total amount of rs. 6, 77, 000 (including m. p. registration no. & vehicle insurance) but i have not received original sale invoice & vehicle registration no. till now.
In connection to the above, i regular follow up from last three months for original sale invoice & m. p. registration no (r. t. o) but owner of sarweshwari enterprises has unsatisfactory response.
So, i request you kindly look into matter & kindly arrange for my original sale invoice & m. p. registration no (r. t. o) as early as possible.
Thanking you.
Yours faithfully
Indu dubey
Jayant, singrauli, m. p.,
Pin code - 486890
Mob. no.- [protected]
Email - [protected]@gmail.com

My vehicle no: AS 01 BV 5458 Hyundai Eon bought in the month of November 2015. Since the purchase I am complaining about the mileage issues which never been resolved. Recently I took the vehicle to the same service centre unfortunately got a minor accident. They told us that will handed over with in 02 days. But after that every day they promises to return my car on next day. Its been more then a week (approx 10-12 days). From my personal experience NO ONE should ever visit to this Dealer. Still expecting my car, GOD knows when I will get returned.

I have 2011 i20 (asta). i am facing steering rattling noise on rough roads. i have given my car to the nearest hyundai (pawan hyundai kanakapura road bangalore). they changed bolt or something. but still that sound is coming while going over rough roads..

This steering problem is really annoying to me. it feels like every rough patch on the road is felt on the steering.