Hyundai Motor India Complaints & Reviews

I had given my vehicle kl08an6472 for break replacement. at that time the service adviser at mcp hyundai, marathakkara, trichur, kerala (authorised dealer of hyundai) told that some work has to be done to the hydrolic steering box and as per that i had done ti and they charged nearlyrs15000/- for that. after that a sound is hearing from the steering and i had given the vehicle two times for checking that sound. now they are saying that the bearing has to be replaced and it costs rs25000/- they have not told the defect of the bearing at the time of delivery or the vehicle and at the first time when i complaint, they told that it will vanish after running some kms. before i gave the vehicle for beak replacement, there was no sound or complaint to the steering and working smooth. now they are not attending the complaint and rectifying it

I am an advocate. I purchased eon era on 4.6.2016. At demo and booking time dsc nandanam assured music system as that of eon magna but during delivery fitted with xenos set without antenna which earlier agreed by ticking in list. There is fluctuations in sound, horrible to hear. Complaint many made, one to mrs. Gayathri and sridevi, though assured to set right did not turned up. Umashankar

I have purchased creta suv on 8th apr'2016 and it is only 3 months old now.
I found that the suspension of the suv car is very bad.

While driving, it is giving strange sound and it does not look like a new suv.
Even my old maruti dzire car suspension is better then the new creta suv.

I need service center to replace the suspension at the earliest.
Register number : mh 43 aw 384

Regards

Sandeep budhraja
Mobile [protected]

Dear sir, good morning. I, mr. Nitin kumar rawal s/o shri sethpal rawal r/o garhi cantt., dehradun (Uk) have purchased a pre-owned car, i-20 elite 1.4 asta, make & model - dec 2014 and registered in jan 2015 from shri dilbag singh of the same city. The vehicle was purchased on 27 may 2016. When we check the old repaired records of the vehicle during its due service, it is found that the injector of vehicle was repaired two or three times but the same problem is raising with this vehicle. The vehicle is making some missing and vibrating. When we went to service centre of b m autosales pvt. Ltd. Subhash nagar, saharanpur road, dehradun and vehicle was inspected by mr. Naseeb singh jasrotia, service manager, contact no. [protected] & [protected] and found the the injector are making some problems. The vehicle is under warranty upto dec 2016. But workshop manager is denying to repair and denying to send the vehicle to chandigarh or delhi to repair the injector of vehicle stating that he had already been sent the vehicle for to chandigarh for the same problems two or three times but they are unable to solve the problems of this vehicle and company had paid for the same two time. But i would like to know that what is our fault, if the vehicle is under warranty than why we make payment to repair the parts of the vehicle.In view of the above, you are requested to advise us, what action should be taken by us. Please tell me that what is our fault, i have purchased this vehicle which is under warranty and i have paid my hard earning to the owner. If the vehicle is under warranty than how they can deny to service this vehicle. I will take up the case to consumer court, being an army personal, how can i waste my hard earning again and again. So please consider my request and advise the concerned service center to arrange the repair of this vehicle part if required and help me in this matter.

I went to shiv automotives llp (shiv mobis) in narayan peth in pune. i met mr. jayesh (his mobile no: [protected] / [protected]) to replace my hyundai i20's underneath engine cover. he very confidently gave me a part which looked doubtful to me whether it's the right part or not. i pointed it out to him to verify if this is the correct part. so he insisted me to bring the car itself to his shop so he can check it himself. so i went back and brought the car outside his shop and he rechecked and he still stuck with the same part he gave earlier and said with 120% confidence and boasted in front of his staff (mr. amit) and said that he has 30 years of experience in this field and assured me to still buy the part as it's the correct one. so i purchased the car part in good faith and when i took it to the mechanic, he said that i have purchased the wrong engine cover. so i called mr. jayesh several times but he didn't even bother to come on the phone or even call me back. instead, he instructed his staff to tell me that we do not do returns. please tell me what is my mistake in this situation!??!!
I am a retired senior citizen aged 68 years old and this is the treatment that i receive even though i am a loyal hyundai customer for the last 20 years!!! i had to buy a new part all over again and get it fixed and this unwanted engine cover which mr. jayesh has influenced me in purchasing is lying in the boot of my car.
Please feel free to reach me on my mobile if you feel i deserve better service and don't want me to lose my faith in hyundai's franchises.

Customer id: m[protected]
Sales no.: s2016a001297
Invoice no.: i[protected]

Jaffer masalawala
Mobile: [protected]

Hello,

I had purchased creta petrol base model on 8th apr'2016 (3 months ago). i am using the suv for last 3 months. but i found that the suspension / shock-ups of the car is very bad.

It is giving a strange sound and it does not look like a new car.
I need the car to be checked and suspension / shock-ups need to be replaced.

Sandeep budhraja
Mobile [protected]

Dear sir,
I, indu dubey have purchased grand i10 asta (o) 1.2bsiv, chasis no.-bala851clgm411750 & engine no.- g4lagm936003 on dated 19/04/2016 from sarweshwari enterprises, nawanagar road, majan more, waidhan-486886, dist.-singrauli (m. p.), & paid total amount of rs. 6, 77, 000 (including m. p. registration no. & vehicle insurance) but i have not received original sale invoice & vehicle registration no. till now.
In connection to the above, i regular follow up from last three months for original sale invoice & m. p. registration no (r. t. o) but owner of sarweshwari enterprises has unsatisfactory response.
So, i request you kindly look into matter & kindly arrange for my original sale invoice & m. p. registration no (r. t. o) as early as possible.
Thanking you.
Yours faithfully
Indu dubey
Jayant, singrauli, m. p.,
Pin code - 486890
Mob. no.- [protected]
Email - [protected]@gmail.com

My vehicle no: AS 01 BV 5458 Hyundai Eon bought in the month of November 2015. Since the purchase I am complaining about the mileage issues which never been resolved. Recently I took the vehicle to the same service centre unfortunately got a minor accident. They told us that will handed over with in 02 days. But after that every day they promises to return my car on next day. Its been more then a week (approx 10-12 days). From my personal experience NO ONE should ever visit to this Dealer. Still expecting my car, GOD knows when I will get returned.

I have 2011 i20 (asta). i am facing steering rattling noise on rough roads. i have given my car to the nearest hyundai (pawan hyundai kanakapura road bangalore). they changed bolt or something. but still that sound is coming while going over rough roads..

This steering problem is really annoying to me. it feels like every rough patch on the road is felt on the steering.

Hundai eon era + engine number : g3hadm235768
Chasis number : mala251alem271456a
Delivery date : 26.03.2014
Dealer : classic hyundai - kottakkal - kerala
Ph:[protected]
Vehicle number : kl52 g2301

Dear sir,
My car havin a problem with hand brake. this problem started from
Very next day of purchasing. many time i reported to my dealer.
Every time do some thin but next day this problem will start again.
Basically my car totally strucked. it is useless now. dealer not interesting to do anything. now the service period is finish. but the hand brake problem still not finished. pls do some thing for me & pls inform to the dealer about my problem.
I am waiting for your replay.

With regards
Mk. pradeep
Ph:[protected]

Hi,

I would like to bring your attraction to an unsatisfactory experience I had with plaza Hyundai based at Badarpur. I got Hyundai kretta booked and Mr. Momin Khan who works there as a manager, promised me to deliver the car within 3 weeks. Now whenever I call them for delivery of car, either they are not picking the call or talking very rudely over the phone. After a number of futile attempts of calling them, Now I want my money back and request you to take action against momin Khan who is making false promises to customers.


Regards,
Abhishek

I have purchase Grandi10 ASTA as on 18th Feb.16, but I have facing problem in Gear shifting and clutch pedal going hard . my car average is only 11000 KM. this saw HYUNDAI Quality. when i visit Service dealer they advised me to need change over all clutch. How It is possible and why I allow open my car clutch plate only on 11000 KM and in my car front excl LH and RH make a heavy noise i visit service station as on 24th June but Till today spare not available. kindly provided solution for these problems..

This is Dr Pradeep from Bangalore. Had purchased new Verna about a month ago. Now there is hell lot of problems with the car. Mileage is down, no pickup, smoke came out from the front wheel, engine knocking noise intermittently. Upon that the service guys couldn't diagnose the problem. Vehicle is dragging a ghost ship. Even upon asking to check the spark plugs they'd don't want to. Hyundai is becoming worst with service. They are best to you only till u pay foy for the vehicle after that you don't exsist for them

I am Dr Ramesh Sharma
I am using your cars i had two Santo and 110, for almost more than 15, yrs
I have no complaints on the car front
Till recently idid attempt to change my car 110magna by your offers ti grand 110 in June
I contact a dealer Himgiri wazirpur.my Pradeep bhatia contact me and assessment of my car he gave the deal in a Himgiri letter head on 20june for 3.7lac
I told get my cheque from me to seal the deal
Next day he refused me
I again contact another dealer unity from rohini West metro
Mr nitin Chauhan saw me and after negotiation my car was 3.7lacs after exchanging my car his ph no[protected] i gave the cheque for booking amt
5000rs this was on 29june.i contact Him get my car he refused
I have customer docket
But no car
This is unfortunate
I want the car as promised by unity of rohini
Can you look at the matter
The dealer is spoiling your image
This is unfortunate
My phone no [protected]

Booked cae from Eros Hyundai, nagpur and already given all the money and exchanged car . they have not yet registered the vehical and now they say it cannot be registered on my name as I dt hv resident proof. I gave my husband resident proof with marriage certificate.

All this details were not told to us.
They are really troubling us now .Also said that if we give extra money this problem will be resolved with RTO.

Hi,
Please beware of your dealer's service maintenance jobs! I have the feeling that our Hyundai Dealer is not doing his job as he should. To fix my car he keeps it from 17-May-2016 to till date.
(Eon-sports, Registration no- HR13F6338)


Accidentally my car was hit in a standing tempo rickshaw carrying iron rods after when a drunk driver took sharp turn that is who driving in front of my car i applied brakes but my car hit into it. My car bumper got damaged and somewhere inside in bonnet. I opened the bonnet & found that though there was coolant leaked from the coolant chamber and some oil from it. After I tried to start my car but I’m not able to start. This all incident happened under Rajdhani park metro station on 16/5/2016 between 7 to 8 pm. Then we call some friend car to tow my car to the Hyundai showroom from where I purchased is nearer from the accident place but we found it closed so I had to tow the vehicle back. Next day we visit to the authorized service center with damaged car where they declared that accidental repair (Front Bumper damage, radiator, and A/C condition) an issued me a repair order slip with all these details. My car is under insurance after completing all the formalities like Insurance agent comes and survey all the things and order to start the repairing.

They had kept the car for around 40 days, and give us the reason for delay is of spare parts. We get a call from them after a month for the delivery where everything is repaired by them. When we reached to service center and check our vehicle we found engine is not working smoothly and making a noise. When we complaint about the noise with engineer they told us that there is some problem in engine. They told us about it after keeping my car for a month, they were not able to catch that fault how efficient engineers Hyundai have with him. After it all the old formalities starts like call the insurance agent he checked and now the tragic part- the insurance company denying to pay the entire cost of engine repair stating it as not disclose earlier. They are charging me a bill of around Rs 35000/- other than the total repair cost.

We also tried to discuss it with service center manager but he never available to meatus. Nobody is helping us either insurance company or service center. My car is still in showroom.

My point of debate is that who is responsible and who will bear the extra cost of repairing. Kindly look into it and provide us some solution. We go for a brand like Hyundai only for its good customer satisfaction and services abilities.

Any suggestion where I can send this comments to management of Hyundai?
Service Center Address:-
Drishti Hyundai, 1205, MIE, Tikari Boarder, Bahadurgarh, Haryana.

Best regards.
Manthan Sharma
Bahadurgarh, Haryana
M-[protected] / [protected]

This complaint in regard with not giving the delevery of car after getting 100% payment. I wrote an email to Directors as well but not received any call from their office nor from Hana Motor showroom. I am shocked to see how they behave with their customers.

This is in regard with car delivery which has already delayed by 27 days. My case history is:

a) I booked one Xcent car on 5th June-16 wide Receipt No. SR/16-17/1354 and paid the cheque for INR 100, 000.00. Your sale manager has committed me that the car is available in our stock and can deliver the car on same day when they will get the loan approval from bank. I need the commercial number and this was clearly communicated by me and also price quoted by sales manager was also based on commercial number. On same day, I have handed over the loan documents which are require to submit with bank. First 3 days, I did not received any call from your showroom nor from any bank, when I called to showroom and try to reach the sales manager, showroom receptionist told me that I will Momin to call you but I did not received any call. After putting continuously effort on two days, finally I reached to sales manager whose name is Mr. Momin. He told me that I have already given the docs to bank person but when I checked with bank person, he told me that he has not received any docs…. After following up for next 12 days, finally bank person has log in my file on 17th June and they got the approval on same days as well. I have all messages which I received from bank.
b) After getting approval, they asked me to come to showroom for completing all formalities which I did on 18th June and also paid the balance amount of INR 92, 249.00 wide receipt no. SR/16-17/1671 which is full and final payment of the car.
c) Bank has disbursed the loan amount of INR 504, 482.00 on 21st June. That means that Hana Motors has received all payment against my car.
d) When I asked for the car delivery on 21st they told me that for commercial number, we need two days for passing the car and fitting the CNG kit. From 21st to 26th June, they were telling me that there is some problem due to new circular of Delhi government and I was continuously telling that my number has to issue from Haryana so no issue in Haryana, you please go and check but no one has courtesy to go RTO office and checked. I did this activity at my end and got to know there is no problem and car is getting pass. When I told your staff the same then they got agreed that yes there is no problem in RTO Faridabad but PLEASE NOTE THAT AFTER ALL THESE STILL CAR HAS NOT DELIVERED TO ME. EVERYDAY THEY COME WITH NEW EXCUSE.


NOW, I CAN’T WAIT MORE FOR CAR DELIVERY IT IS DELAYED BY 27 DAYS AND WANTED TO GO TO CONSUMER COURT AND WILL ASK FOR HARASSMENT, INTEREST ON MY MONEY AND INTEREST OF BANK AMOUNT, I ALSO NEED MONEY BACK WHICH WAS PAID BY ME AGAINST LOAN PROCESSING FEES. I ALSO NEED THE DRIVER SALARY WHICH I HIRED ON BASIS OF YOUR SALE MANAGER FALSE COMMITMENT ON CAR DELIVERY. I ALSO PAID INR 4, 200 FOR GPRS WHICH I ALSO NEED BACK.

Respected sir


I am siddique haroon from chennai my car hyundai i10 tn04. Aj 0721. Gave for service on 30th march 2016. Till today car is lying in the show room... U r pro jaylaxmi service manager jakarta. Team leader lingam all r aware about the problem what i am facing i don't know how to express is the service men did fraud or wanted lyrics the have changed the parts of my car.. Many time visited the show room after been informed car is ready but taking the delivery some problem raises i had to spend rs 500 for call taxi to come for deliver the again take call taxi rs 500 again because again some problem wondering then don't chk the car before delivery i had paid total amount for the service but car is not ready


I need my car or refund me the amount of total car and keep the car with u... Or give me new car. As parts have been changed all u r staffs knew about the changed articals


I need the result call me as soon as u receive my mail solve my problem.. My num [protected] siddique haroon


Sent from my samsung galaxy smartphone.

Hi,
My name is Sanjay Rai, and I had purchased hyundai Creta SX(0) diesel manual transmission in the month of October last year from Trident Hyundai Kudlu gate with vehicle number KA 51 MH 2027.
In 2 months @ around 2500 kms I had my first clutch issue and was not able to shift gears . Towed the vehicle to nearest service centre (kudlu gate, bangalore) and got the clutch assembly replaced, service adviser stating could be a manufacturing defect . After around 6500 total kms I had the exact same issue and got the vehicle towed again to same service centre . After discussion they agreed to change the clutch assembly for the second time . Now it's 10000 kms and have the same clutch issue back and vehicle is towed at hassan hyundai service station .Now I feel terrible and have no hopes on the vehicle for which I paid a hefty amount of 17lk + . This issues is repeating for every 3000kms and I don't want to keep replacing the clutch and want to know the actual issue. I have driving experience of over 20 years and drove over 6 vehicles and never had such a problem earlier and find it only in this so called perfect SUV. I need this issue to be looked into on priority by Hyundai and need a resolution . Please call me back on [protected] for any discussion .

We are complaining since last one year about cluch plates in our Car Santro. We purchased it on February 04, 2015 and total meter reading till today is 6400 KM. Dealer is not accepting our complaint and providing any service regarding it.
Car No UP 25 BH 2985