Hyundai Motor India Complaints & Reviews

As above subject my car Registration no
MH 26. C 0958 given for Engine Work at Jay Hyundai Nanded Maharashtra from 22 days before but not services completed
Work shop not having proper spare s
Manager are not respond proper General Manager also not proper taking care of such things.
So please do needful.
Guide me to where do My car service s.

Hello,
My vehicle number is I've already registered a complaint regarding to the tyres of my car few days back and yet didn't get any response from your side and Still i am not getting a single response. Please make sure that you will take some action for the same so that there would be no need for me to contact higher authorities. My previous complaint number is CBFBEB38. Kindly let me know what you can do about it.
Thank you.
Mohd Irshad

It's not even a year to the hyundai grand I 10 and its air conditioning is not functioning. I have shown this problem to Das Hyundai in meerut but they are not able to resolve this problem. I would want to file a case against this company for giving me a defective piece and not considering my request and complaint. This is the fourth time I am facing this problem. I don't want my money to go waste. In this scorching heat of Delhi I have to drive this brand new car without an Air Conditioning. I faced this problem in the second month of the purchase and every time they made fake promises that I wont face it again. But this is the fourth time that it stopped working after repairment. I want to reach out CONSUMER COURT for this.

We purchased a new sonata petrol at sleek silver on 31/01/2014 from m/s safdarjang motors pvt. Ltd.In the name m/s roop automotives ltd. From first day, front wheels alignments are defective. Despite many complaints even at the times of service, the service centre is not able to cure the defective. Due to defective alignment, the car is moving towards left.

We would like inform you that we are your second tier vendor and supplying steering yokes.

You are therefore requested to do the needful at the earliest.

Regards

For roop automotives ltd.


Vikas kumar
Company secretary

M. No.: [protected], [protected]

Frustrated service was provided by hyundai. My car was perfectly fine before my car's third service but after the service the oil pump that sends oil to my steering wheels etc was damaged. Unknowingly i travelled to hill station n steering was out of my control. I was unable turn in the turnings. When i contacted hyundai road service it was not in use. I had struggle to find nearby service centres. When i finally found one n tested my vehicle i was charged 16k for replacing new oil pump. I didnt repair n brought it back to chennai. I want hyundai to take up the responsibility in replacing the parts and i am not ready to pay out of my pocket. Hyundai pickup and drop service often puts me into such situations everytime. During my car's first service it was hit at bumper n was covered up with paints at the time of delivery. People are just simply apologizing for the damage caused by them. Drivers n mechanics at service centres are so careless about the customer's cars. I request hyundai to look into issue and take an immediate action at the service centres in chennai sholinganallur marjan motors pvt. Ltd.

Thanks,
Sowmya

Dear sir,
I am not getting any response from your Ranchi branch whom I have sent a letter no. H/C/01 dated 16-04-16 on[protected] by registered letter. I also lodged a complain no.[protected] to customer care but no response is getting till date either from Ranchi branch or customer care. When ever i contacted to customer care, They asked all details from me and tell iam connecting to workshop at Fairdeal Ranchi. full details of the letter is as below:-
To,
The Managing Director,
Hyundai Motor,
4th Floor, Maru Towers,
Kanke Road,
Ranchi-834008.

Sub: Request for refund of repair cost.

Sir,
With due respect I am to state the following facts for your consideration and necessary action.
I am a proud owner of Hyundai carmodel i-10, purchased from your ShowroomFairdealHyundaiBariatu at Ranchi on 01 November 2013. The detail of the car is as under-
(i) Registration No. :- JH-01 BD 4461,
(ii) Chassis no. :- MALAM51CLDM476383H
(iii) Engine No. :- G4LADM100447,
(iv) Model no. :- i10 MAGNA 1.2 BS IV

I am to state that on 27/03/2016, I was travelling from Jamshedpur to Ranchi by the said car and the car was being driven by me. During the drive, I noticed issue of overheating as overheat indicatorstarts illuminatingjust before Bundu about 1430 hrs between Jamshedpur and Ranchi.I stopped my carimmediately and opened the bonnetto check the condition and foundthat coolant was spreadedover the engine.I, then contact the helpline on Toll-free no.[protected] and stated the above facts. In the mean time I shift my car by the side of the road to clear the road and avoid jam on the road by pushing car manually with the help of passersby.

Recovery team came about at 1625 Hrs. and towed my Car through recovery vehicle to your showroom workshop at FairdealHatia, Ranchi by 2000 Hrs. Next day i.e. on[protected], the car was taken to Fairdeal Hyundai workshop Bariyatu, Ranchi as Insurance claim facilities is not available at FairdealHatiaworkshop. They also charged Rs.1100 at Hatia workshop for towing the car (Copy of receipt attached).

In the workshop at Bariyatu, the technician told me that Car got overheated due to lack of coolant. When inspected further it was found that the coolant got leaked through a hole in the radiator. The technician told that the hole might be caused due to stone hit, but I would like to statethat if a stone will hit the radiator while car is running on the road, the stone will be sucked inby the fan and blade of the fanalso got damaged but there is no such sign on the blade. It means that while the car was running, radiator chamber/pipe inside the radiator got puncture due to pressure of coolant or defective material. It means it is a manufacturing defect which comes under warranty by the manufacturer.

The car has been repaired at fairdeal Hyundai Bariyatu, Ranchi workshopand a sum of Rs30, 340/-was charged on[protected]at the time of delivery of my car whichwas paid by me through my ATM card.

I have to state that my car is under warranty for five years i.e. upto[protected]under extended warranty purchased on payment of Rs.10523 for 3rd, 4th, 5th yearwarranty on[protected] vide Extended Warranty Coupon no. Vin MALAM51CLDM476383 valid upto[protected]. I have to further statethat I have also purchased SUPER SAVER SERVICE PACK SAVE UPTORs.12000 valid for 2 years on[protected]vide VIN no. 476383. But nothing was considered by the Workshop at the time of delivery of my repaired car. They neither considered the Warranty period coupon nor the SUPER SAVER SERVICE PACK SAVE UPTO Rs.12000 valid for 2 years and charged the full amount i.e. Rs.30, 340 for repairing/replacing 16 parts(i.e.50 in no.)ofmy car stating that these items are not covered under these offers. Xerox copy of the credit invoice is attached herewith for your information.

I have to further state that, as soon as the overheat indicatorstarts illuminating, I stopped my car immediately. However, the degree of damage occurred was too much. It means over heating warning switch i.e. safety switch took more time to illuminate resulting in excess damage.

It is quite evident from the above facts that the situation occurred due to faulty warning light or defectivematerial of the radiator, which comes under warranty. Therefore, I request you to refund me the charges paid by me i.e. Rs 30, 340/-to repaire the car as this car is under warranty upto[protected]. The early solution will help me to come out of the burden of expenditure incurred by me as well as further approaching to the Consumer Forum for the same.

With regards,


Date:[protected]
Encls: (Ashwini Kumar Tiwari)
(i) Money Receipt Book #55250. Mob No-[protected].
(ii)Tax In Voice. T-II, TS-25,
(iii)Extended Warranty Coupon. New AG colony,
(iv)Super Saver Service Pack Save upto Rs 12000/- PO- Doranda, Ranchi,
Jharkhand 834002.

I wish for early result.
With regards.
Ashwini Kumar Tiwari
Mob [protected]

HI my name is Amal.P and am from kerala, Trivandrum.My father Mr.Premachandran M.S purchased a fludic verna on September 2014 and till date I just completed my 18, 000kms. I am using my car with extreme love and care. But I faced a lot of issues with my car. After just completeting 16kms itself I found issues with my stearing, replaced that, then after 18k I was astonished to see that 4 tires were worn out. How come this happen ? I rushed into service centers, they said that the vehicles shock absorber, drive shaft and all needs to be replaced, because of that only tires got worn out. and they are blaming us for poor driving quality. I don’t know what the heck is happening. I am taking care of my car just like my baby. Am cent percent sure that my car is having some manufacturing defect. Even though all the parts were replaced as it’s within the warranty period, but I don’t what’s going to happen after my warranty period.

Hope the complaint would be heard and addressed...

Complaint...

Today (19th June 2016), I gave my Verna Fludic Care registration NO. UK07 AK 6010 at Nimbus Motors Pvt. Ltd., Sector 9, Noida, U.P. State by 9.51am servicing along with major work of Clech Plate and confirmed the delivery of muy Car by 5.30pm evening (19th June 2016), but unfortunately instead of delivery at 5.30pm, in received a list of another major work (without my consultation) by the Service Engineer and the delivery was delayed till next day (20th June 2016) afternoon (not intimated before time).

As, I am aware, Hyundai Service Center intimates the customer in advance over phone about any major work and take the approval of the customer and also any delay in the delivery, but they did'nt intimated both to me.

Now, due to the delay, my Monday's work schedule has been disturbed and had to take leave, which has effected by reputation and also harassment.

Request, take necessary action, with concerned Service dealer for the better services and get me compensated for the day's loss from the Nimbus Motors Pvt. Ltd..

Hope my complaint would be addressed at the earliest.

Enclosed the copy "Repair Order".

Thanks

With Regards

Saju V Jacob
Mobile No. [protected]
Email: [protected]@yahoo.com

Date 1st april'2016
Vehicle registration no dl 12 c j 6400 (I 10 asta auto cng)
Dealer : koncept hundai,, green park, new delhi
Customer care representatives: ms meena/ mr pankaj
We were denied extended warranty while it was included in negotiation @ rs 3404/-
Now service partner is providing extended warranty @ over rs 9800/-
Who is to bear this additional cost??

Ount statement
I am shocked that in spite of my 5 to 6 visits I am not able to get my account statement of my car purchased from Goyal Hyundai Ludhiana date of purchase 28.10.2015 mohit Mittal pb10fl 5898 for income tax purposes.
We are still sitting at show room
And waiting for the response of accounts department I think I have done a blunder mistake to buy Hyundai car do please work on my complaint thanks mohit Mittal [protected]

Greetings,
sir i have a car i20 asta . last 7 months ago my car give a problm of moduler, air bag sign but company take 50 days to settle the problem but the problem still same and there is many more problms with that like AC vent wanter coming inside the car, bumper scratches etc . from that day car is not working properly.kindly take ungently action.its already 6, 7 month delayed.

Dear sir mera paas hyundai ki santafe jiska vechle no hr06 ad 9175 chassis no malsu81xmem010372*c engine no haahi hum apni gadi sa[protected] lo amritsir jaa rahe tha gadi raste main hi heat ho gyi maine amritsir hyundai main gadi check karne ka liaa di to unhone job card nhi banaya or thik kaar di uske baad jaab main[protected] ko wapis aaaraha tha too ludhiana gadi main heating ki problem dubara aaagayi too unhone kaha 4 diin gadi apko yaha deni hogi fiir hum check karke batayega to maine unhe kaha ki aap muje koi aisa rasta batao jo hum aoneghar bahadurgarh (Haryana) pahuch jaye to unhone kaha ki aap gadi main pani dalo or chala lo main gadi lekar bahadurgarh aaya to maine 2-3 diin baad apke yaha hyundai service center (Drishti hyundai i) main gadi khadi kaar di yaha inhone gadi check kari jisma koi leakage nhi thi to inhone muje gadi wapis dedi or bola gadi ok hai aap chalao 10-15 diin gadi main heating ki problem dubara hui to maine gadi dubara drishti hyundai main bhej di to unhone muje bola ki gadi ka headgas kit kharab ho gaya hai hum gadi ka hed gas kit change karega to inhone mera sa 6500 rs liya or muje gadi thik karke dedi thik hine ka 15-20 diin baad gadi[protected] ko raste main chalte chalte band ho gayi to maine drishti main call kiya to wo bola aaj sunday hai hum kuch nhi kaar sakte to maine wahi gadi side main khadi karke rsa ko phone kiya unhone gadi utah kaar drishti hyundai main khadi kaar di 2-3 diin baad hyundai sa aaaya ki aapki gadi ka engine seez ho gaya hai to aine unhe kaha main hyundai main complaint daaluga to unhone muje kaha aap gadi hamare ko dedo hum thik karke dedega maine unhe kaa ki main 1 rs bhi pay nhi karuga to unhone kaha thik hai maine gadi unhe dediii uske baad maine unhe saturday dt[protected] ko kaha ki muje dusri gadi provide karwa do muje bahar jana hai to vo muje bola hamare paas verna fludic hai lekin usma kuch problem hai technical peson hi chala sakta hai usse to aap i10 grand lejao maine unhe kaha ki muje i10 grand nhi chahiya aap uje friday[protected] taak meri gadi thik kaardo main apni hi lajaounga aaj friday dt[protected] ko unhone gadi to thik kaardi lekin vo bola ki aap abhi gadi ko bahar maat lejao koi problem aaasakti hai to maine unhe kaha ki aap muje koi bhi 7 seater gaddi provide karwa do to vo bola hum nhi karwa sakta maine kaha main taxi hire kaar leta hu uska jo bhi bill ho aap pay kaar dena gadi apne paas rakho jaab aap satisfied ho to gadi de dena to vo kehta hai ki aap taxi lejao hum 25% pay kaardega main bhut pareshan hu hyundai ki gadi lekar plz iska jaldi sa jaldi solution karo

Respected Sir / Madam,

With reference to about subject we have serviced & maintenance work in our santafe car with your company authorized service center Concept Hyundai (Narol / Vishala) Ahmadabad Gujarat.

I Mr.Anuj Sharma. I am purchased my santafe suv car in year 2011, from your authorized company sales showroom in Ahmadabad Concept Hyundai.Till date today i drive my car 65000 Km (mileage).And sending my car time to time for service at your authorized service center.Last year in June 2015 some problem occurred in gear & clutch.At that time i went to your service center @ vishala, and meet to your service adviser & explained all problem related gear & clutch.He inspected my car after that he told me that sir, we have to change Flywheel, Disc clutch, clutch master cylinder & bearing too etc.He give the roughly esteemed amount near around Rs. 165000/- @ that time my car's KM 54449 (mileage).I agreed to pay what ever amount .After this service & replaced this parts my not works properly every time some issues come out like when i drive my car on the highway all ignition lights on & some times accelerate stuck not going more than 60"s speed Pick-up din't come properly .After this all issues i contact to your service center & replaced some sensor buttons switches at that time immediately. After that some day's ago on date 22-04-16.My car santafe when i was driving .car stopped in middle of road after that i contact road side assistance & called break down service tow the car to your service center, after that car is inspected by service adviser he called me explained that excel pully damper, ribbed belt is damaged we have to replace it sir, i said okey repair it. Before some day's ago again car stuck, stopped in middle of road in city heavy traffic, after this i contact hyundai RSA, they suggest me to start after some time 10-20 minutes n check radiator water too, after this i bring my car at you work shop .After inspected by service adviser he explained me that we have too change flywheel, disc clutch, clutch master cylinder & bearing too & given esteemed amount near 170000/- .Recently my car KM 65000 (mileage). Now let me know sir madam what can i do. My car is @ your company authorized service center ( concept hyundai) from last 15days. Nobody giving proper answer, not even your relation customer care officer to us.They just cheats us do'no how to treat customer .Every time says change this spare parts etc. And i just want too say that i had purchased 12 cars of hyundai brand But, after this all stuff i will never buy hyundai car in my future .In this matter i already contacts customer care but din't get response, i had register my complaint hyundai india (Ref.no.1_[protected].We are not satisfied with your concept hyundai dealership authorized service, Sales. I had many cars Audi, Ford, Maruti, Nissan never seen such problems like this.I am attaching my bills summary which i had paid to your work shop service center .If we can't get best response, we can go further procedure legal.

Kindly please do needful us,
Thanking You
Anuj Sharma
sharma.[protected]@gmail.com

Dear Sir / Madam,

I am having very bad experienced about your customer care services and executives because of my EON car have back side noise problems and very hard to suffering this time, i have many times complaint about your service center but result is same and do not needful service about us.

Your company dealer also changed EON car suspension in past year and this suspension model is rubber type.

I here Attached photo of your service center work in my EON car

Now i here attached scan copy of clarification latter received with your company dealer.

I hope you consider my application and do needful as soon as possible manner.

Thanks And Regards

MAHMADSAFIK JAKARIYA KHATRI
KERAYA FALIYA
MUNDRA
Contact No. ;[protected]

I bought hyundai creta 1.6 sx+ reg no. Gj6 jq 9063 eng no : d4fbfm466298 vin no. Malc381ulfm046177 brought from down town motors vadodara on 29/12/2015.
Sir i am facing a severe problem with the performance of the tyres of hyundai creta, there has been two serious incidents firstly while i was driving on a highway a big metal piece which was totally blunt created a huge puncture on rear right hand side tyre and puncture shop advised to change the tyre as the tyre was very severely damaged and it was risk first i thought to complain but after that i let it go as one such error occurs in few circumstances. On 29/05/2016 while traveling on express highway along with my family suddenly car air conditioner compressor stopped working in running car. We approach downtown vadodara workshop and got free replacement of air compressor from company and also got car washed and tyre pressure checked at hyundai workshop. We took a delivery from down town hyundai workshop on 2/06/2016.
But on 4/06/2016 i was travelling on a national express highway along with my wife and 11 month old child suddenly rear left hand side tyre busted from side had survived from a major accident in the happening and thank god the traffic on that moment was less. Now i again contacted the down town motors they said to contact kumoho tyers. When we contacted kumoho dealer we got a reply on phone that tyres do not come under warranty and tyres are one thing that no company provides warranty. For their information all the company (Bridgestone, good year, apollo etc) each company provides warranty and such was the case why did not they tell me this while booking of the car. We buy hyundai because of the trust in the brand and now i feel completely betrayed as the tyre provided in creta has no dealer in vadodara and not even available in gujarat. We received report from kumoho dealer after one week of complain in that report problem cause mention as below
1. Cut from sharp object/ sudden cornering on the rough road – how can a sharp object cut from side of the tyre in national express highway in middle of the road. I agree with you in case of car crash on divider of off road accident occurs which is not applicable in our case because accident not occurs in our case. There is no quotation on rough road in middle of the national express highway. If you observe the attach picture then there is 2 big whole (Cuts) on tyre at some distance if it was cut from sharp object then one cut should be there.
2. Excessive deformation of the sidewall from improper air pressure
And overloading – for your kind information when incident occurs only 3 passenger was there in the car and regarding improper air pressure we took delivery of our car from hyundai down town vadodara service station on 2/06/2016 so how can improper air pressure occurs???

I am in a shock how can a reputed company like hyundai can buy such low quality tyres who has been held responsible if anything would have happened to me or my family members. I do not blame down town motors employee or as they are not properly trained to handle a customer and his issues it is the top brass who is to be blamed who have failed to train their employee. I want my tyres to be replaced as soon as possible. I am writing to you with great hope that you will solve my issue

Dear sir
Mere pas hyundai i 20 sports car he meri car ka ac pichle 3 mahine se problem kar raha he me car ko 4 bar sandeep hyundai jo ki bhilwara Rajasthan me he dikha chuka hu meri gadi ko 5 se 6 din tak rakhne k bavjud b ye log car ka ac thik nahi kar pae he evam ab jab un logo ka kahna he k ac ka comprasir kharab he isse pahle b mera compresior ye ek bar badal chuke he evam ab warrunty me hone k bavjud ac comprasir change karne me ana kani kar rahe he me pichle 3 mahine se apke compony k ravye se kafi pareshan hu or meri new car hone k bavjud in logo ka ravaiya kafi nirashajanak he kripya kar k aap isko jald dhyan de or gadi ko sahi karwane ka jald se hald kasht kare
Anaytha muje consumer court jana padega
Thank u regard
Gajraj singh ranawat
Car no. Rj 06 cc 3980

I had given my car (Hyundai verna ka01me8615) for body shop work to advaith hyundai at itpl yesterday (June 13th). I had clearly told them that it's urgent for me to get the car ready by june 14th and same was committed by service manager. The committed delivery time was 6pm june 14th. To keep the whole process short and quick, i decided to pay from pocket and not involve insurance to keep the delivery time as short as possible. Today (June 14th) at 6:30pm i was told that car part (Bumper) has not arrived and it will take 1 more day. I requested for alternate arrangement (Cab) so my family doesn't suffer when travelling but there's no arrangement for that. There is no sensitivity to customer inconvenience - that's all i can say. Very very disappointed with this experience.

I have Hyundai Eon 2nd in line from top model of Eon. I bought the car in 2013. The car has hardly been driven the distance of 15, 000kms in total span of 3 years. within 2 years of the car it started giving me problem with company fitted stereo system. when I got I checked they mechanic said that they will have change the whole panel of it. Now, as of yesterday my car was parked in office parking. The moment I got in to my car and I started my ignition, the car just bounced. started giving wired sound and the steering wheel was totally out of control. Hyundai workstation was 15kms away, How I drove is best known to me. upon checking it was declared that EPS has failed and it has to be changed. that attracted a immediate expense of 7800/- which I had to pay.

Sir, I purchased Hundai car grand i10 from SAS hundai(dealer), lucknow, up on
31st oct 2016. My excess amount deposited to the dealer was refunded to me after 4 months after lot of follow up.
In this seven months my vehicle was repaired approx 15to 20 times irrespective it is mallfuntioning. Employes of the dealer (SAS), near amausi airport, kanpur rd, lucknow are irresponsible, unskilled.
As a customer i attached to the renowned brand but sorry to say got very poor picture of the company .
So now its my humble request to cancel the purchase & refund the paid amount.My vehicle registration no is UP32GQ7543 in the name of Mrs Sarita Tewari

thanks,
Avinash kumar tewari
Mob-[protected]
avinashtewarilucknowgmail.com

This is to inform you that few days back I had given my sonata car to Modi Hyundai service centre for repair work. It is to be note that my car is under warranty.

I have been facing grave issue due to unavailability of the car spare parts with Modi Hyundai ever since I approached them. It takes a minimum of 1 week to 10 days from the time they order for it .

This time when I took the car for ignition issue and also there were issues with the cooling and warming temperatures for all four seats. As usual they told me that they will be ordering the parts and it will take longer time since it is a rare car. Just because the car has been discontinued as a customer I could do nothing but wait. After having waited for more than a week they informed me that the required parts have been ordered and it will available in a day or two. I also received a call stating that these works cannot be covered under warranty.

The justification they have given for the same is that somebody has tried to repair the car. I tried to explained to them that during a long journey my car broke down in a remote location where I and my family remain stranded on with no help and knowing that there is no way this car problem could be sorted by an authorised centre on an immediate basis due to inaccessibility of a nearby service centre and onavailability of the spare part on an immediate basis. I took local help just to get the car back in motion so that I reach back to the city safely and give the car for repair.

I have a question to Hyundai company. If in a normal scenario a reputed Hyundai service centre such as Modi Hyundai, located within the heart of Mumbai is unable provide spare parts for more than 10 days. The same people are advising me that I should have waited for them in that remote location help arrives from Hyundai.

Is this justified, can I take risk on my family and continue to be stranded on the road for hours.

What am I supposed to do in such situation ?. Now the officials of Modi Hyundai service centre have refused to repair and are demanding for money to get it repaired, where should I go for help? What wrong have I done that I been asked to pay when my car is in warranty period.

It is a technique to harrass me just because I am holding a car which has been discontinued.

Can I expect help here form Hyundai officials to look into the matter with utmost priority.

Looking forward to hear from you.

Thanks

Royce