Hyundai Motor India Complaints & Reviews

Hi my name is palash p sakar with registered number as +91 [protected] and possess hyundai verna 2012 model.

Here is my complaint below:

I had a service long time back and there is no follow up from the service center even when i called them from my end just told me that they will be calling me but after a week with no response. I'm really dissatisfied with the level of support being offered. On top of it getting an issue that was already fixed in the last service and paid huge for it. This must not be the way to be treated and taken care of hyundai customers. If it continues you will be having hard time maintaining the reputation in the market. Please take urgent steps, waiting on your response.

During one of the service my speedometer reading was logged incorrectly in sidhivinayak motor (Hyundai authorized service centre). I had requested many times to change this but the service centre always gives false commitments and never does anything. I am chasing on this since 1.5 years now but no success.

During initial services when i gave my car to this service centre no one took any objection but however since last year they started entering huge no of kilometers giving - system went on online reason. They use to issue me offline worksheets and bills as per i suppose for about 8-9 services with 2 insurance claims.

See something fishy with this service centre and stopped giving my car to service centre now.In fact i lost my faith on hyundai company itself seems a very bad impression and will not recommend hyundai to anyone.

I want my speedometer readings to be updated on all hyundai database and to be sync.

Dear sir,

This is about a serious concern regarding quality of petrol pipe being manufactured for new cars. I own a elite i 20 asta petrol variant and i seriously frustrated with rat bites on my cars fuel pipe, this is the fouth time i am facing this issue. Atleast in future change your material to build the petrol pipes instead of rubber pipe. I tried several things nothing worked to keep the rats away from it....

My car no (Grand i10 sports crdi) is wb 26 x 0669, chasis no-65990, engine no-107786
On 24nd june 2016 i brought hyundai new i10 sprotz variant. Hyundai doesn't know about basic safety, no speed sense auto door lock is present in such a costly car and their is no cd player but mantion in the brochure which i got from dealer and sound quality of music system is 3rd class.
Before booking sports variant we have booked magna but we cancelled that n booked sports only for hyundai music system, trusting them about there quality and approx 50k more.
Please don't go for hyundai car.

This complaints is about Himgiri automobiles Gurgaon sector 34, since it was being promised at the time of booking that car i20 will be delivered within a week which was the reason for booking hyundai.
Now it has been over 16 days and this car had to be gifted.Since due time has been passed and their is no confirmed news of the vehicle delivery by himgiri automobiles.
Now who has to be blamed for the delay caused despite paying the full amount.
My sincere request to the management of hyundai is please cancel dealership of himgiri automobiles gurgaon and take strictest action against them.

I have a complaint regarding my car wheel bearing. they charged me Rs 900 Only for bearing and othr service charges was extr. at any other service centre there are very less charges for this. Moreover every service centre gives good deals for services. they are charging in excess for labour charges. around 2300 only a labour. Completely disappointed with HYUNDAI.

As above subject my car Registration no
MH 26. C 0958 given for Engine Work at Jay Hyundai Nanded Maharashtra from 22 days before but not services completed
Work shop not having proper spare s
Manager are not respond proper General Manager also not proper taking care of such things.
So please do needful.
Guide me to where do My car service s.

Hello,
My vehicle number is I've already registered a complaint regarding to the tyres of my car few days back and yet didn't get any response from your side and Still i am not getting a single response. Please make sure that you will take some action for the same so that there would be no need for me to contact higher authorities. My previous complaint number is CBFBEB38. Kindly let me know what you can do about it.
Thank you.
Mohd Irshad

It's not even a year to the hyundai grand I 10 and its air conditioning is not functioning. I have shown this problem to Das Hyundai in meerut but they are not able to resolve this problem. I would want to file a case against this company for giving me a defective piece and not considering my request and complaint. This is the fourth time I am facing this problem. I don't want my money to go waste. In this scorching heat of Delhi I have to drive this brand new car without an Air Conditioning. I faced this problem in the second month of the purchase and every time they made fake promises that I wont face it again. But this is the fourth time that it stopped working after repairment. I want to reach out CONSUMER COURT for this.

We purchased a new sonata petrol at sleek silver on 31/01/2014 from m/s safdarjang motors pvt. Ltd.In the name m/s roop automotives ltd. From first day, front wheels alignments are defective. Despite many complaints even at the times of service, the service centre is not able to cure the defective. Due to defective alignment, the car is moving towards left.

We would like inform you that we are your second tier vendor and supplying steering yokes.

You are therefore requested to do the needful at the earliest.

Regards

For roop automotives ltd.


Vikas kumar
Company secretary

M. No.: [protected], [protected]

Frustrated service was provided by hyundai. My car was perfectly fine before my car's third service but after the service the oil pump that sends oil to my steering wheels etc was damaged. Unknowingly i travelled to hill station n steering was out of my control. I was unable turn in the turnings. When i contacted hyundai road service it was not in use. I had struggle to find nearby service centres. When i finally found one n tested my vehicle i was charged 16k for replacing new oil pump. I didnt repair n brought it back to chennai. I want hyundai to take up the responsibility in replacing the parts and i am not ready to pay out of my pocket. Hyundai pickup and drop service often puts me into such situations everytime. During my car's first service it was hit at bumper n was covered up with paints at the time of delivery. People are just simply apologizing for the damage caused by them. Drivers n mechanics at service centres are so careless about the customer's cars. I request hyundai to look into issue and take an immediate action at the service centres in chennai sholinganallur marjan motors pvt. Ltd.

Thanks,
Sowmya

Dear sir,
I am not getting any response from your Ranchi branch whom I have sent a letter no. H/C/01 dated 16-04-16 on[protected] by registered letter. I also lodged a complain no.[protected] to customer care but no response is getting till date either from Ranchi branch or customer care. When ever i contacted to customer care, They asked all details from me and tell iam connecting to workshop at Fairdeal Ranchi. full details of the letter is as below:-
To,
The Managing Director,
Hyundai Motor,
4th Floor, Maru Towers,
Kanke Road,
Ranchi-834008.

Sub: Request for refund of repair cost.

Sir,
With due respect I am to state the following facts for your consideration and necessary action.
I am a proud owner of Hyundai carmodel i-10, purchased from your ShowroomFairdealHyundaiBariatu at Ranchi on 01 November 2013. The detail of the car is as under-
(i) Registration No. :- JH-01 BD 4461,
(ii) Chassis no. :- MALAM51CLDM476383H
(iii) Engine No. :- G4LADM100447,
(iv) Model no. :- i10 MAGNA 1.2 BS IV

I am to state that on 27/03/2016, I was travelling from Jamshedpur to Ranchi by the said car and the car was being driven by me. During the drive, I noticed issue of overheating as overheat indicatorstarts illuminatingjust before Bundu about 1430 hrs between Jamshedpur and Ranchi.I stopped my carimmediately and opened the bonnetto check the condition and foundthat coolant was spreadedover the engine.I, then contact the helpline on Toll-free no.[protected] and stated the above facts. In the mean time I shift my car by the side of the road to clear the road and avoid jam on the road by pushing car manually with the help of passersby.

Recovery team came about at 1625 Hrs. and towed my Car through recovery vehicle to your showroom workshop at FairdealHatia, Ranchi by 2000 Hrs. Next day i.e. on[protected], the car was taken to Fairdeal Hyundai workshop Bariyatu, Ranchi as Insurance claim facilities is not available at FairdealHatiaworkshop. They also charged Rs.1100 at Hatia workshop for towing the car (Copy of receipt attached).

In the workshop at Bariyatu, the technician told me that Car got overheated due to lack of coolant. When inspected further it was found that the coolant got leaked through a hole in the radiator. The technician told that the hole might be caused due to stone hit, but I would like to statethat if a stone will hit the radiator while car is running on the road, the stone will be sucked inby the fan and blade of the fanalso got damaged but there is no such sign on the blade. It means that while the car was running, radiator chamber/pipe inside the radiator got puncture due to pressure of coolant or defective material. It means it is a manufacturing defect which comes under warranty by the manufacturer.

The car has been repaired at fairdeal Hyundai Bariyatu, Ranchi workshopand a sum of Rs30, 340/-was charged on[protected]at the time of delivery of my car whichwas paid by me through my ATM card.

I have to state that my car is under warranty for five years i.e. upto[protected]under extended warranty purchased on payment of Rs.10523 for 3rd, 4th, 5th yearwarranty on[protected] vide Extended Warranty Coupon no. Vin MALAM51CLDM476383 valid upto[protected]. I have to further statethat I have also purchased SUPER SAVER SERVICE PACK SAVE UPTORs.12000 valid for 2 years on[protected]vide VIN no. 476383. But nothing was considered by the Workshop at the time of delivery of my repaired car. They neither considered the Warranty period coupon nor the SUPER SAVER SERVICE PACK SAVE UPTO Rs.12000 valid for 2 years and charged the full amount i.e. Rs.30, 340 for repairing/replacing 16 parts(i.e.50 in no.)ofmy car stating that these items are not covered under these offers. Xerox copy of the credit invoice is attached herewith for your information.

I have to further state that, as soon as the overheat indicatorstarts illuminating, I stopped my car immediately. However, the degree of damage occurred was too much. It means over heating warning switch i.e. safety switch took more time to illuminate resulting in excess damage.

It is quite evident from the above facts that the situation occurred due to faulty warning light or defectivematerial of the radiator, which comes under warranty. Therefore, I request you to refund me the charges paid by me i.e. Rs 30, 340/-to repaire the car as this car is under warranty upto[protected]. The early solution will help me to come out of the burden of expenditure incurred by me as well as further approaching to the Consumer Forum for the same.

With regards,


Date:[protected]
Encls: (Ashwini Kumar Tiwari)
(i) Money Receipt Book #55250. Mob No-[protected].
(ii)Tax In Voice. T-II, TS-25,
(iii)Extended Warranty Coupon. New AG colony,
(iv)Super Saver Service Pack Save upto Rs 12000/- PO- Doranda, Ranchi,
Jharkhand 834002.

I wish for early result.
With regards.
Ashwini Kumar Tiwari
Mob [protected]

HI my name is Amal.P and am from kerala, Trivandrum.My father Mr.Premachandran M.S purchased a fludic verna on September 2014 and till date I just completed my 18, 000kms. I am using my car with extreme love and care. But I faced a lot of issues with my car. After just completeting 16kms itself I found issues with my stearing, replaced that, then after 18k I was astonished to see that 4 tires were worn out. How come this happen ? I rushed into service centers, they said that the vehicles shock absorber, drive shaft and all needs to be replaced, because of that only tires got worn out. and they are blaming us for poor driving quality. I don’t know what the heck is happening. I am taking care of my car just like my baby. Am cent percent sure that my car is having some manufacturing defect. Even though all the parts were replaced as it’s within the warranty period, but I don’t what’s going to happen after my warranty period.

Hope the complaint would be heard and addressed...

Complaint...

Today (19th June 2016), I gave my Verna Fludic Care registration NO. UK07 AK 6010 at Nimbus Motors Pvt. Ltd., Sector 9, Noida, U.P. State by 9.51am servicing along with major work of Clech Plate and confirmed the delivery of muy Car by 5.30pm evening (19th June 2016), but unfortunately instead of delivery at 5.30pm, in received a list of another major work (without my consultation) by the Service Engineer and the delivery was delayed till next day (20th June 2016) afternoon (not intimated before time).

As, I am aware, Hyundai Service Center intimates the customer in advance over phone about any major work and take the approval of the customer and also any delay in the delivery, but they did'nt intimated both to me.

Now, due to the delay, my Monday's work schedule has been disturbed and had to take leave, which has effected by reputation and also harassment.

Request, take necessary action, with concerned Service dealer for the better services and get me compensated for the day's loss from the Nimbus Motors Pvt. Ltd..

Hope my complaint would be addressed at the earliest.

Enclosed the copy "Repair Order".

Thanks

With Regards

Saju V Jacob
Mobile No. [protected]
Email: [protected]@yahoo.com

Date 1st april'2016
Vehicle registration no dl 12 c j 6400 (I 10 asta auto cng)
Dealer : koncept hundai,, green park, new delhi
Customer care representatives: ms meena/ mr pankaj
We were denied extended warranty while it was included in negotiation @ rs 3404/-
Now service partner is providing extended warranty @ over rs 9800/-
Who is to bear this additional cost??

Ount statement
I am shocked that in spite of my 5 to 6 visits I am not able to get my account statement of my car purchased from Goyal Hyundai Ludhiana date of purchase 28.10.2015 mohit Mittal pb10fl 5898 for income tax purposes.
We are still sitting at show room
And waiting for the response of accounts department I think I have done a blunder mistake to buy Hyundai car do please work on my complaint thanks mohit Mittal [protected]

Greetings,
sir i have a car i20 asta . last 7 months ago my car give a problm of moduler, air bag sign but company take 50 days to settle the problem but the problem still same and there is many more problms with that like AC vent wanter coming inside the car, bumper scratches etc . from that day car is not working properly.kindly take ungently action.its already 6, 7 month delayed.

Dear sir mera paas hyundai ki santafe jiska vechle no hr06 ad 9175 chassis no malsu81xmem010372*c engine no haahi hum apni gadi sa[protected] lo amritsir jaa rahe tha gadi raste main hi heat ho gyi maine amritsir hyundai main gadi check karne ka liaa di to unhone job card nhi banaya or thik kaar di uske baad jaab main[protected] ko wapis aaaraha tha too ludhiana gadi main heating ki problem dubara aaagayi too unhone kaha 4 diin gadi apko yaha deni hogi fiir hum check karke batayega to maine unhe kaha ki aap muje koi aisa rasta batao jo hum aoneghar bahadurgarh (Haryana) pahuch jaye to unhone kaha ki aap gadi main pani dalo or chala lo main gadi lekar bahadurgarh aaya to maine 2-3 diin baad apke yaha hyundai service center (Drishti hyundai i) main gadi khadi kaar di yaha inhone gadi check kari jisma koi leakage nhi thi to inhone muje gadi wapis dedi or bola gadi ok hai aap chalao 10-15 diin gadi main heating ki problem dubara hui to maine gadi dubara drishti hyundai main bhej di to unhone muje bola ki gadi ka headgas kit kharab ho gaya hai hum gadi ka hed gas kit change karega to inhone mera sa 6500 rs liya or muje gadi thik karke dedi thik hine ka 15-20 diin baad gadi[protected] ko raste main chalte chalte band ho gayi to maine drishti main call kiya to wo bola aaj sunday hai hum kuch nhi kaar sakte to maine wahi gadi side main khadi karke rsa ko phone kiya unhone gadi utah kaar drishti hyundai main khadi kaar di 2-3 diin baad hyundai sa aaaya ki aapki gadi ka engine seez ho gaya hai to aine unhe kaha main hyundai main complaint daaluga to unhone muje kaha aap gadi hamare ko dedo hum thik karke dedega maine unhe kaa ki main 1 rs bhi pay nhi karuga to unhone kaha thik hai maine gadi unhe dediii uske baad maine unhe saturday dt[protected] ko kaha ki muje dusri gadi provide karwa do muje bahar jana hai to vo muje bola hamare paas verna fludic hai lekin usma kuch problem hai technical peson hi chala sakta hai usse to aap i10 grand lejao maine unhe kaha ki muje i10 grand nhi chahiya aap uje friday[protected] taak meri gadi thik kaardo main apni hi lajaounga aaj friday dt[protected] ko unhone gadi to thik kaardi lekin vo bola ki aap abhi gadi ko bahar maat lejao koi problem aaasakti hai to maine unhe kaha ki aap muje koi bhi 7 seater gaddi provide karwa do to vo bola hum nhi karwa sakta maine kaha main taxi hire kaar leta hu uska jo bhi bill ho aap pay kaar dena gadi apne paas rakho jaab aap satisfied ho to gadi de dena to vo kehta hai ki aap taxi lejao hum 25% pay kaardega main bhut pareshan hu hyundai ki gadi lekar plz iska jaldi sa jaldi solution karo

Respected Sir / Madam,

With reference to about subject we have serviced & maintenance work in our santafe car with your company authorized service center Concept Hyundai (Narol / Vishala) Ahmadabad Gujarat.

I Mr.Anuj Sharma. I am purchased my santafe suv car in year 2011, from your authorized company sales showroom in Ahmadabad Concept Hyundai.Till date today i drive my car 65000 Km (mileage).And sending my car time to time for service at your authorized service center.Last year in June 2015 some problem occurred in gear & clutch.At that time i went to your service center @ vishala, and meet to your service adviser & explained all problem related gear & clutch.He inspected my car after that he told me that sir, we have to change Flywheel, Disc clutch, clutch master cylinder & bearing too etc.He give the roughly esteemed amount near around Rs. 165000/- @ that time my car's KM 54449 (mileage).I agreed to pay what ever amount .After this service & replaced this parts my not works properly every time some issues come out like when i drive my car on the highway all ignition lights on & some times accelerate stuck not going more than 60"s speed Pick-up din't come properly .After this all issues i contact to your service center & replaced some sensor buttons switches at that time immediately. After that some day's ago on date 22-04-16.My car santafe when i was driving .car stopped in middle of road after that i contact road side assistance & called break down service tow the car to your service center, after that car is inspected by service adviser he called me explained that excel pully damper, ribbed belt is damaged we have to replace it sir, i said okey repair it. Before some day's ago again car stuck, stopped in middle of road in city heavy traffic, after this i contact hyundai RSA, they suggest me to start after some time 10-20 minutes n check radiator water too, after this i bring my car at you work shop .After inspected by service adviser he explained me that we have too change flywheel, disc clutch, clutch master cylinder & bearing too & given esteemed amount near 170000/- .Recently my car KM 65000 (mileage). Now let me know sir madam what can i do. My car is @ your company authorized service center ( concept hyundai) from last 15days. Nobody giving proper answer, not even your relation customer care officer to us.They just cheats us do'no how to treat customer .Every time says change this spare parts etc. And i just want too say that i had purchased 12 cars of hyundai brand But, after this all stuff i will never buy hyundai car in my future .In this matter i already contacts customer care but din't get response, i had register my complaint hyundai india (Ref.no.1_[protected].We are not satisfied with your concept hyundai dealership authorized service, Sales. I had many cars Audi, Ford, Maruti, Nissan never seen such problems like this.I am attaching my bills summary which i had paid to your work shop service center .If we can't get best response, we can go further procedure legal.

Kindly please do needful us,
Thanking You
Anuj Sharma
sharma.[protected]@gmail.com

Dear Sir / Madam,

I am having very bad experienced about your customer care services and executives because of my EON car have back side noise problems and very hard to suffering this time, i have many times complaint about your service center but result is same and do not needful service about us.

Your company dealer also changed EON car suspension in past year and this suspension model is rubber type.

I here Attached photo of your service center work in my EON car

Now i here attached scan copy of clarification latter received with your company dealer.

I hope you consider my application and do needful as soon as possible manner.

Thanks And Regards

MAHMADSAFIK JAKARIYA KHATRI
KERAYA FALIYA
MUNDRA
Contact No. ;[protected]