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Hyundai Motor India Complaints & Reviews

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Updated: Sep 17, 2025
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A
Aks0071
from Hyderabad, Telangana
Aug 31, 2015
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Address: Hyderabad, Andhra Pradesh

I purchased i20 Active SX model, from the day one it has the lots of fault inclused safety features asa mentioned bewlo.I have mentioned all these issue to service person during first service and issue is still not rectified even after 4 time I given the car to them and currently my car is with service station from last 1 week and I just drove it and found issue still persist. issue on detail: 1.Steering pulls toward left and right on high and low speed. 2.First gear stucks sometimes in bumper to bumper traffic and creates lots of tension 3.Music system- speed sensing volume control never works 4.Thus sound on speed barker- it seems resolved on test drive I did last time(yet to confirm on more drive) 5.Music system -phone support does not work for my windows phone (It works for other same variant car) I checked this with service team 6.Their is ghost call makes from my car- some number starts from 555 gets called automatically(this issue observed in other i20 active vehicle also-not specific with my i20 Active SX model). looking at the above issues it seems Hyundai has not done the proper quality check and measure the safety..more ever has no competent technician to fix the issue for this new car.This certainly shows they are after making sale by keeping the road safty and quality at their rack. Please help me to get the all issue rectified by replacing the whole car with new .since this seems to be a defective one.
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    ca.harpal
    from Mumbai, Maharashtra
    Aug 30, 2015
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    Address: New Delhi, Delhi

    I purchased i20 on 13.07.2011 almost 4 years back. Service schedule at 10, 000 kms were religiously followed. Total vehicle run is 86, 000 kms. On 23.08.2015, I had given my vehicle to Himgiri (wazirpur) Delhi for complaint on AC cooling. To my surprise, I was informed that AC service was not undertaken from last 4 years by the workshop. The executive 'Mukesh Rawat' informed that the AC service should be undertaken every year. Total expense is INR 40, 000. 3 days earlier I received an email from GM service (Vivek Kapoor) to bear 50% of expense. I have tried to contact senior officials of Hyundai / Himgiri but to my dismay all such efforts failed. I have maintained all the invoices of vehicle service from the date of purchase. The vehicle is in workshop from last 7 days, I want this repair activity to be completed ASAP and vehicle to be returned. I am ready to bear the AC service cost but not the cost related to replacement of AC compressor and other related costs.
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      R
      rkbhoi
      from Jugsalai, Jharkhand
      Aug 29, 2015
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      Address: Ranchi, Jharkhand

      Madam / Dear Sir, Today (August 29, 2015), I availed PAID SERVICE at FIRDEAL HYUNDAI, HATIA, RANCHI which was for the 2nd time at the same service centre. I paid Rs.7, 120/- towards ‘Periodic Maintenance Service (PMS) plus other work. Quality of PMS provided by the Service Centre was 'SIMPLY WORST' as hitherto. This time too, the Service Centre forgot to fix the loose Seat-belt (last time too, it was unattended the car was delivered at my residence which was reported to them, they assured to do the needful during the next servicing). Today was the so-called ‘next-time’ servicing - and they forgot this time too. I pointed out about the item of work but the Service Centre neither had the expertise to set it right nor did they arrange to replace the seat-belt system, spare was unavailable with the Service Centre. Tuning of the Engine has been yet another horrible nightmare at ‘FAIRDEAL HYUNDAI SERVICE CENTRE, RANCHI. Who else than the driving_owner himself/herself can feel and understand the engine sound, the throttle; power of accelerator and the ABC (Accelerator, Brake, Clutch) setting at large ??? Nothing was comfortable. WASHING AND CLEANING is the instant noticeable item of work when we entrust the work at any authorised service centre. For God’s sake, IT HAS ALWAYS BEEN WORSE. Any further derogatory remark other than ‘WORST’ would also be appropriate. After taking delivery of my car - just before driving back home, I attempted to wear the seat belt and observed that the seat-belt which was lying loose/unrolled below the driving seat - was as before. It was not at all attended even though I had categorically reminded the service centre of their last mistake when they ‘FORGOT’ to attend the item of work during the last servicing – then, they assured me to do the needful ‘THE NEXT TIME’. This time, my only purpose of driving to the service centre personally was to see that things set right on the spot – right there in my presence. Hence, I got it written about fixing of seat-belt so that they might not forget. But, these people seem to be tuned that way. They forgot this time too. As I have already stated above, this helpless service centre neither had the expertise to set it right nor did they arrange to replace the seat-belt system, spare was unavailable with them. By then, I was damn sure about the hopeless quality of work, the Service Centre provided. I called the Service Manager Mr. Kaushal Jha near the car and tapped on the seats to show him the artistic live-visual of dust being blown just like a puff of cigarette smoke, each time I tapped on the seats. Needless to say, seats were not vacuum-cleaned even after my repeated reminders. The Service Manager himself started cleaning the seats with the vacuum cleaner. Before concluding, let me inform you that the total time taken for providing the aforesaid exemplar / archetype service was from 11.00 to 16.00 (five hours). I hope, my experience of the ‘(un)Fairdeal’ will certainly help the Hyundai Car owners who have presence on social networks i.e. Facebook, WhatsApp, Blogs, Twitter etc. I sincerely request you not to pass the bucks to the workmen at the bottom. Let the accountability be fixed at the In-charge level who are the face of the Service Centre. KINDLY ARRANGE TO DO THE ENGINE TUNING AS WELL AS SETTING RIGHT OF THE ‘ABC’ AGAIN n PROPERLY SO THAT THE MONEY SPENT WOULD BE WORTH. Thanks Raj Kumar Bhoi Asst. General Manager Reserve Bank of India http://facebook.com/rajkumar.bhoi WhatsApp :[protected]
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        M
        Mona mehrotra
        from Mumbai, Maharashtra
        Aug 27, 2015
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        Address: Lucknow, Uttar Pradesh

        From Mona Mehrotra Owner of "I 10" car 2011 model Reg Num - UP 32 DX 1026 VIN - MALAN51CLBM952947F Insured by - Futures Generali Milage - 15355 km Location - Lucknow, "Beeaar Chinhat" To Hyundai india Customers care Feeling disappointed with happenings as below. 1. Car got accidented on 6th aug, was sent to Beeaar Hyundai chinhat for accidental Repairing thru Insurance claim. 2. In primary and secondary insurance survey parts have been approved by insurer, and car was repaired and sent for the Running Trail by service persons. 3. During Running Trail, it was noticed that Break was not functional, again Insurance survey was done for the concerned parts like "Break Boosters as well as Master cylenders". 4. On Technical ground with a demonstrated reasons of Conciquncal loss, Insurance comp comment upon that Only in the presence of OEM report issued by Technical official of Hyundai, Insurance comp shall approve the claim relates to these Break parts. 5. Technical official of Hyundai have been informed by Servicee dealer but they are not giving OEM report on matter giving some Bogus and Fake reasons relating it with Warranty matters. Now, every Hyundai car owners need to understand that 1. Insurance comp is concluded the Break Device failure as Mechanical or Technical Failure... Not a part failure due to impact on the car during accident. 2. In case it is not a Mechanical or Technical or Hyundai Engineering Failure, Hyundai technical official must strongly encounter and respond on the WANT raised by Insurer. 3. Hyundai Car with a milage just 15000 km in a span of 3+ years even after maintained in authentic Hyundai workshop is not COMPENTENT enough to perform on SAFETY PARAMETERS on High speed driving. 4. Any used parts in Hyundai vehicles related to Safety Parameters can be NONFUNCTIONING at a Milage of 15000 km. 5. Should we not own or drive the Hyundai vehicles after the expiry of the Warranty period of vehicle ?? 6. Safty parts are being used in Hyundai vehicles performs at its best during its Warranty period only... Not after that ??? We must drive the car at our risk only... 7. I am SHOCKED with the whole episode... I am not in confidence to use and drive the CAR in the light of TECHNICAL ASSURANCE is being demonstrated by Hyundai officials. Why shouldn't ask by me to refund my money back by Hyundai or Handover me a Freash Vehicle in liew of POOR QUALITY SAFTY PART used in my vehicle ??? Mona [protected] Lucknow
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          A
          Abhi goel
          from Delhi, Delhi
          Aug 26, 2015
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          Address: Fazilka, Punjab

          My car has been standing in hyundai agency abohar since 18th august 2015 for repairing. They have found the fault on 21st august 2015 and also had sent the mail to the company about the fault that is ECM but the company has not replied till now. Today is the last day of my car's warranty time period. So i request you to please solve my problem as soon as possible
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            H
            hanumantharaju
            from Bengaluru, Karnataka
            Aug 25, 2015
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            Address: Davanagere, Karnataka

            I had purchased this vehicle for my wife and the vehicle had lot of different problem, from the date of purchase till today the Santa Fe was only in work shop most of the time. To my surprise the company says that the problem has been sorted and I feel the problem is still there in the vehicle. I unable to under stand after take Rs. 30.00 lakhs the reputed company is giving such a trouble some vehicle and they has not able to sort the problem till today.
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              V
              Vivi senti
              from Pathankot, Punjab
              Aug 25, 2015
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              Address: Erode, Tamil Nadu

              Only 8 months since I bought my new Verna 1.6x..accidentally car stopped while driving in rain in mid town where all vehicles were moving around.now the insurance company s saying u can't claim for this thing since water entered air filter..almost 10 days gone not yet started any work they were jus saying insurance company is not accepting d damage..since its d commenest problem with air filter placed down in Verna ..u should have insured for extra engine coverage..getting really upset as like shouldn't drive in rain ..no one explained during the insurance dealing at d time of purchase..
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                Clementchristy
                from Delhi, Delhi
                Aug 25, 2015
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                Address: Coimbatore, Tamil Nadu

                I buy Hyundai I20 Elite in June 2015 form Chandra Hyundai Coimbatore .In 2 months only 1500 kms my left side Tyre is cracked i complained in Hyundai they said warranty to be claim from Good year firm. when i register complained Q[protected] and in that they your complained is solved satisfactorily but still now i did not get my replacement.Good year worst company don't buy this Tyre i am going to file case in consumer court regarding this.If the crack happen while riding the whether Goodyear company give life to us. No quality of the product they manufactured. Poor service provided by Chandra Hyundai
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                  Karthik Kudroli
                  from Delhi, Delhi
                  Aug 24, 2015
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                  Address: Dakshina Kannada, Karnataka

                  I own a fluidic verna one year old and 14500kms run. I was driving in a clear road and was hardly around 20kms speed. suddenly my car steering became hard and was unable to move my steering wheel. It is really a pathetic situation for any consumer have experienced a death feeling while driving the car. If by chance i was driving in 80km speed then nobody would have saved me, after this incidence its been hard to trust my car and im afraid of driving my car. Please suggest me a suitable solution.
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                    RaviJagtap
                    from Delhi, Delhi
                    Aug 24, 2015
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                    Address: Pune, Maharashtra

                    I have purchased i20 elite from Ishanya Hyundai, Pune, in Jan-2015 and after first servicing after 500 KM I faced hard brake problem at slow speed. The brake went hard all of sudden & unable to stop vehicle. I have discussed said problem with there service center & given vehicle two times to solve the said problem but said problem till the time not sort out from them. Also unable to find out reason of the same. This problem is very serious & occurring at slow speed only.

                    So the concerned should give a serious thinking to solve this problem and arrange to rectify the same at the earliest.
                    I purchased I20 elite in April 2015, from the beginning i faced the same problem during low speed. Hyundai service members are basically ignorant and declares it as a company fault to this model of I20 car. Hundreds of reviews have been posted with same problem, but Hyundai company is not rectifying the problem. there is every apprehension of accident and one feels insecure while driving such cars.
                    I am too facing the same problem, the brakes lock in bumper to bumper traffic. did anyone got any response from Hyundai customer care?
                    I too have the same problem on my new Grand i10 Asta (O) petrol model. Dealer could not fix it during servicing.

                    I found a link where in Maruti had same issue and they fixed (read below link):

                    http://www.carblogindia.com/new-maruti-swift-brakes-problem-solved/

                    Can someone bring to the noticed of Hyundai India MD or head?

                    Please do it.
                    my car is 2016 elite sportz model. I am facing problem with brakes at low speeds. Hyundai is not helping in this regards. I am repenting buying this car.

                    Re. car service and service charges

                    I give my car for service at P L Hyundai on 18.08.2014 But still I not get back my car after 3 days And after my complaint to hyundai motors customer care still I not receive any response from them. Please help me.
                    I've also been facing the same problem after running the car for just about 700-800 Kilometers, My i20 asta diesel is just about one month old, Brakes gets too hard and feels like something is broken while braking at low speeds and at un-even surfaces or during turns at slow speeds. The vibration is too hard during braking to keep your foot on the brake pedal.

                    There seems to be no problem at all during braking at high speeds on even surfaces, i.e. highways.

                    However, I haven't gone to service center to complain the same yet, but definitely going to do so.

                    If anyone has got solution of this problem, please revert.

                    Thanks
                    Please refer to this post - http://www.team-bhp.com/forum/indian-car-scene/185761-owner-awarded-full-refund-...
                    Hi Guys this is Ajay Kumar from Bangalore. In Sept 2017 I purchased I20 Sportz and I realized same brake problem while driving normally on uneven surface. Initially I ignored but yesterday I was in OOTY and driving down to hill. Suddenly my brake was jam. Speed of car was normal since I was coming down and roads were more spiral. To avoid collision to my front vehicle I moved my steering wheel towards left and hit the scooter. Luckily boys driving car were safe but my car got a dent in front right door. I didn't launch a complaint because my relative were with me and they need to catch the train. I am going to launch a complaint to Hyundai and giving car to service station. Now I saw lots of blogs and seems it's a manufacturing defect. Please suggest if anybody got reply from Hyundai.
                    Ajay Kumar
                    Hi, mine is Mar 2016 model i20. I also have the same problem but with speed above 50 . Yesterday, on the highway when the truck in front of my car has suddenly applied brakes and stopped, at that time i was in 50 kmph speed ... my car didnt stop even though i have applied brakes with my fully body pressure... almost i have gone to the tail of the truck with my family in the car.. luckily it stopped at no space between the truck and the car... One month back i approached hyundai service station with the same problem they told me nothing problem with the braking system and they charged me for minor brake system servicing. Dont know what to do now to resolve the issue.
                    Hi Guys, This is Nasir Pandit from Srinagar J&K.I have I20 Elite Asta O 2018 model, seems like lot of people are facing the hard brake problem, i was driving yesterday on single road, while overtaking i felt like i will crash into the incoming vehicle as i was not able to apply the brakes properly.i thing this is the major problem I20 is having and needs to be Solved ASAP.
                    Hello friends, I too face the same hard braking issue especially while going down on steep places at low speed (on 1st gear). What I do is quickly ease on or release the brake a little and brake again which helps slow the car on time. My car is an elite i20 Magna Plus 2019 model.
                    Today I faced problem in my Hyundai i20 sports plus and in which my car was slow down 6 km in first gear and when I applied break in bumper to bumper traffic and feels break jammed car run to a 2 ft and my front bumper touched to another car.And informed to that two times totally I faced problem till today.

                    Then I went to service center for complaint for this and his service staff took trial of my car and nothing found, also he checked it's internal system with electronic module and it's shows okay.

                    Hyundai have to check this problem and require to take immediate action on it.

                    .
                    Had a same problem on my i20 magna elite dec 2008 model. At low speeds the pedal becomes hard. N the car just rolls forward.
                    I am writing this review on 10th of Feb. 2020. I have a very serious problem with my car, i20 magna, 2018 model. Recently at 18500 km., I am experiencing a great problem with my break. The car doesn't stop at low RPM at all. I almost fell into a river with my family members. Moreover, only three days ago, I changed my engine oil and air filter. Since then the car began to give so much smoke. After taking it to the service center in Skalzangling, Leh, a mechanic examined by car and we even test drove it. He made me feel as if the problem is nothing. After insisting him to check the break, he said that he would update my car with the software, which can only be done when there the internet is good enough. I am wondering what internet or the software program has to do with the breaking problem and the chunk of smoke. Can anyone suggest me to resolve my problem.
                    The Hyundai company must do something to solve the problem. Otherwise, I can say for sure that the breaking problem is not a minor problem.

                    I would be grateful if anyone has a solution to my problem. Do contact me at: [protected]@tcv.org.in
                    Hyundai, please respond the comments.. this is very serious
                    I have Hyundai i20 Asta Option (2018). Its really a terrible issue and Hyundai service center guys are not responding on this. Hyundai should look after this issue and resolve as soon as possible or arrange return back all these faulty cars with life threatening breaking issues.
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                      Shivarama Shetty N
                      from Udupi, Karnataka
                      Aug 23, 2015
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                      Address: Bangalore, Karnataka

                      I have I10 Era 1.1 LPG car chassis no MALAM51DLCM112520 which made 24375 kms had rattling sound problem. Service centre at Trident Automobile at Yashwantpur Bangalore informed me that both suspension parts to be replaced to avoid the rattling sound. This must be due to poor quality of original suspension.
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                        nmano56
                        from Delhi, Delhi
                        Aug 22, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Sir Just a week after purchasing elite (i20 petrol) sportz from lakshmi hyundai, Hyderabad, in February 2015, even before registration of the car i hit a Tata Sumo ahead at a Slow sped of about 15km. My car was badly damaged and had to incur an expenditure of Rs.13700/- in the company showroom at Bajara Hills despite having insured the car.I thought it was my mistake initially but after going trough some of the consumers complaints and having 15 yrs. Of driving experience in Hyderabad city with different cars i am now pretty sure that there was a problem with a brake.Yesterday ie on 21 August i faced the hard brake problem at slow speed.The brake went hard and the vehicle did not stop inspite of presing the brake very hard.Luckily the vehicle in front moved forward and i avoided collusion. What if i had hit the car? So the concerned should give a serious thinking to this recuring problem and arrange to rectify the same at the earliest (N.Manohar Reddy) H/O N.Rajani VehicleNo.TS 09 EE 1274 Ph.[protected] Res.[protected] :-)
                        I had the same issue with my 40 days old elite i20 asta petrol. But by Luck I escaped from an accident.
                        There is a serious problem with brake system.
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                          A
                          abpatel403
                          from Mumbai, Maharashtra
                          Aug 21, 2015
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                          Address: Thane, Maharashtra

                          Hi Team, I did a pre-launch booking of Creta from the Mithila Hyundai situated at Mira Road (East), sales person named Rohan attended me for the details of pre-booking. At the time of Booking, I enquired about the cancellation and refund process too, which I was said that Refund is done in 7days and maximum of 10 working days. I have already faced refund issue with Mithila for my previous family car, 2.5 yrs ago, when I buied Fluidic Verna. Which I ignored, due to ignorant behavior from Mithila Hyundai. I was happy with the car though, so I didn’t focused on the Refunds which was around 13K at that time. After the launch of creta, I found that it’s high for my budget and would have to cancel the booking, which I did nearly in 3-4days of launch. I submitted the documents for Cancellation along with reason to cancel the pre-booking, on 27th July 2015 to the same Sales person named Rohan. He accepted the documents and I asked incase he requires anything else than my writing for Cancellation, which he confirmed that this would be all and processing would complete in max 10days. After a day at night around 09:30, Rohan messaged me on What’s App saying that I have to submit a Cancel cheque in order to process the cancellation. I asked him to get it collected from my home, which is just 10mins from Mithila Hyundai Showroom. He strictly denied and said that I have to give the cheque and it’s my duty and they don’t have any pickup boys at showroom. This is such irony, at booking he said that he can get the Booking amount cheque picked up from where ever I say in Mumbai and while picking up the cancel cheque for refund it’s “not possible” was the answer. I been working in an IT firm in Airoli which is nearly 60kms up and down with nearly 4hrs of travel, leave 09:15 AM from home and at night reach 10:00-10:30 PM. It was really difficult for me to personally hand over the cancel cheque, I requested him other day which he didn’t even cared to answer over phone. At last I had to trouble my Daddy which is a Senior Citizen, as I am was threatened that the more I delay more delay would be Refund. My father gave Cancel cheque to Finance desk guy in Mithila Hyundai named Rakshhit, he accepted all the documents and gave the Xerox of the receipts he took back from me. My father co-ordinated via phone at that moment and Rakshhit also confirmed about Refund in 10days. It was 29th July’2015. After 10 days I followed up on the status of the same and came to know that it might take a day or two more, which I accepted and waited. I called n number of times to Rohan & Rakshhit after 2days, they are just not giving the correct answers. Finally I decided to go showroom on 13th Aug’2015 which is already 18days after cancellation done, I had to take a half day leave from Office and reach Mithila in time. I reached by 08:45-09:00 and the other customer care & sales persons informed me that Rakshhit & Rohan has left for the day. I made them call Rakshhit and get a status on the Refund, which he confirmed that on Saturday dated 15th Aug’2015, he would send the Refund amount Cheque in my favor to my home directly. I accepted and told him this would be final date that he has given and I would not call him until Sunday, as I was out of town from Friday to Sunday for personal reasons. I called up Sunday 16th Aug’2015, Rakshhit didn’t answer the call, as there was no refund Cheque received at Home. On Monday morning I again called Rakshhit for the status and told him I am coming to Showroom to meet him personally and to know the reason for such delay. Once again, I had to take a half day leave from Office and reach Mithila in time. After reaching Mithila showroom on Monday 17th Aug’2015, I was shocked with the reason of delay Rakshhit gave me. He said “The owner of the Mithila is out of Town and hence there is no one to Sign the Refund cheque of amount 11000/- for me.” I am shocked to know that a cheque of 11000/- is not sign since 22days because the owner is not in town and such amount of 11000/- is to be signed by the owner. However, that is not my problem as I didn’t gave the cheque to the Mithila Owner directly in hand. So I said I need my cheque today. An Senior Sales person named Khulwant Singh attended me after that confirming the reason for delay and he gave me a confirmation of Refund to be directly transferred to my Account by same week Thursday date 20th Aug’2015. Today is 21st Aug’2015 and still there is no Refund payment done nor there is any calls or updates from Mithila. I am trying to connect Rohan, Rakshhit & Kulwant at showroom and surprisingly all the 3 sales person are on leave. The reception guy also informed there is no Senior Sales person nor any customer care guy nor any Finance team person to attend my issue. Today it is 26th day for the cancellation and no refund yet completed. I am raising this Complaint to your forum for not only quick solution but for the compensation also for the loss on my personal expenditures which has been done for your pathetic service. I am already a old customer of Hyundai with a Fluidic verna, which was my First Family Car, I hope you understand the importance of such car for an individual. Hence, planned for another Hyundai Car for my family. But Creta was expensive and out of budget for me and hence was looking for other Hyundai options. However, with such bad experience to me, it’s giving me a back step for another Hyundai car and change my preferred brand from Hyundai to any other brand. I am not sure, how fast you can expedite this but the loss I have faced is forcing me to fill a Consumer forum case against Hyundai and request for compensation. I have all the conversations, documentations, phone calls etc. for evidence and if the issue is not sorted with compensation, i would need to take necessary steps and use all these evidences against as there has been FALSE COMMITEMENT & MIS_LEADING, INCORRECT INFORMATION GIVEN TO CUSTOMERS ABOUT THE PROCESS. Thanks, Abhishek
                          Hii i am also facing same problem regarding cancellation of per booking of creat i have booked in March of 2020 but they have not refed me till date
                          I had given two times application form

                          Harresment in regards to Refund on Creta Pre-Booking Cancellation. - Comment #3801991 - Image #0
                          Shreenattu's reply, Feb 20, 2021
                          My mail id is [email protected]
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                            Ketan Purswani
                            from Anand, Gujarat
                            Aug 19, 2015
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                            Address: Ahmedabad, Gujarat

                            My Fludic Verna G J 1 KN 3177, I am facing problem in service and repair work of my cars. Before this also my i10 car has gone twice in Sharma for same problem, At that time it was twice so I have not to further in this case. I have also registered a complain on toll free number of hyundai India. As I know this is a company establish at Korea but I m totally dissatisfied by the service and repairs of Sharma Hyundai. Invoice Date Invoice Amount Invoice No Problems 24/07/[protected].00 B[protected] Service, Clutch Problem, Gear 05/08/2015 1066.00 B[protected] Overheating 18/08/2015 8344.00 B[protected] Clutch Problem, Gear 19/08/2015 Car is under process again with clutch and overheating problem. This is 2nd Road Side Assistance. A total amount of Rs. 49061.00 in just in just 3 weeks and some days and again on 19/08/2015 car is in service station for repair works. Last I have received car on 17/08/2015 late evening. In two days of time car is again in repair works. In Between the time of 25 days my car have been in service station four times. They are just changing some parts and giving back. They are giving proper replies but when a day or a week after the same problem stands again. I want whole amount spend back as they are working as fraud. Ketan Purswani [protected] ketan.[protected]@gmail.com
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                              kkapil kumar
                              from Gorakhpur, Uttar Pradesh
                              Aug 18, 2015
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Sir, I have purchased a Eon model car on the name of Rakhi with CNG from capital Hyundai h-5, near NH-24 Sec-63, Noida, 201301 on 05.06.2015. but I have not received my R.C. till date. and dealer misguide me with excuses. Rakhi (Stenographer) O/o the District Judge, District Court G.B. Nagar
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                                devinder489
                                from Patiala, Punjab
                                Aug 18, 2015
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                                Address: Ludhiana, Punjab

                                Sir I purchased i10 MAGNA Registration No.PB10 EG1425 from GODAWRI MOTORS PVT.LTD Ayali chowk Ferozepur road LUDHIANA on 14/08/2013 with Extended Warranty upto 13/08/2016 vide certificate number N[protected]. My center locking is not working. Center locking key has been returned to Godawri Motors Pvt. Ltd. Ludhiana on 12.08.2015, as the same is also covered under three years warranty for necessary action.I am feeling much difficulty.Please take immediate action under intimation. Regards Devinder Kumar 222A Rishi Nagar Humbran Road Ludhiana[PB] MOB:[protected]. TEL:[protected].
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                                  kgaur88
                                  Aug 17, 2015
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                                  Complaint regarding service from metro hyundai:DL2C AM 2446 Dear Team, I haven’t got any replies from your end regarding the queries mentioned below mail…. These are new upcomings in the matter : · After two sessions of repair car was not working properly and the sign of overheating was never gone from the meter. · Since the starting we have been informed that the head work is done and car has a little bit of back compression but that won’t be creating any problem for at least[protected] km. ·Due to overheating of the engine several times after spending 25000/- rs now the car is not staring and it has been towed to the service center. · Why the insulation was not done properly as I have informed you earlier because of which the engine got overheated second time. · Now the service center people not taking the onus, that due to their lack of skills in repairing the vehicle this problem has occur. · Now they have informed that engine oil is mixing with coolant and engine work has to be done, no estimate has been given by the service center yet. Please note that I haven’t got any reply for previous mail and if the same thing occur this time as well than I would be lodging a complaint in consumer forum. Regards Kumar Gaurav Dear Team, THIS GIVES ME IMMENSE DISSATISFACTION FOR WRITING A MAIL REGARDING THE SERVICES PROVIDED BY YOUR ATHOURIZED SERVICE CENTER(METRO HYUNDAI:OKHLA PHASE 1): Sir i am using Hyundai i10 Since year 2010 and always got serviced the same from authorized service center only (earlier it was with MGF automobile service center and now with Metro Hyundai) Vehicle details are mentioned below: DL 2C AM 2446 VIN NO. MALAN 51 CLAM 802143 Despite of getting regular service done i had overheating of my car on19/07/2015 while I was going to gurgaon, I stopped my car there itself and it was towed away from their only to service center . Metro automobiles Okhla phase 1 New delhi.. When the car reached service center than they have informed me its just leakage of coolant and it would be repaired within one or two days and it would be costing around 10 thousand to repair my car... Question no. 1: My first question is why my car had a problem of overheating due to leakage when it was serviced regularly without any delays? That means as a customer we should not believe in your services….. After repair they made bill of 25000.. and said that the head of car was repaired that lead to increased bill... Question no. 2: Why the bill charged more than estimate provided to me? Question no.3:why were not a single part changed by the service center guys were returned to me, is this not your policy to return the old parts to the customer? After 8 days My car was delivered on 27/07/15 On 29/07/15 after about 10 km of driving there was again the leakage of coolant from the car which against causes the overheating... Question 4: After charging amount of Rs 25000 thousand why the same problem occurred again in just 10 days? Question 5: If there was such a problem than why the hell car was delivered to me? Question no. 6: Every time when the car is getting overheated than it is effecting the efficiency and performance of the engine, who is responsible for the same? It seems as if metro automobiles is overcharging it's Customer's and then also customer are not getting services as per standard of Hyundai. And I had the worst service experience with metro Hyundai .. I am attaching the pictures taken on 29/07/15 of my car with Copy of bill. Kindly review the matter and send some genuine person from your end to check the car status. I am fed up with the metro Hyundai guys because they treat their customer very arrogantly. I would move to consumer court as well as to CCIL if I would feel that I am not getting any genuine response from the customer care team Hyundai. Looking for a positive response from Hyundai team.
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                                    Sierrabond
                                    from Chennai, Tamil Nadu
                                    Aug 13, 2015
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                                    Address: Ranchi, Jharkhand

                                    I happened to purchase a Hyundai Verna VTVT SX car from one of the Hyundai authorised dealers in Ranchi namely, THE REPUBLIC PRIVATE LIMITED, RANCHI on 27th November, 2013. 2. On the same very day I had exchanged my previous car namely, MARUTI SUZUKI ALTO LX wherein I had been provided a signed BUYING RECEIPT and RECEIVING DELIVERY NOTE clearly stating that henceforth the complete responsibility of the said vehicle would be of THE REPUBLIC PRIVATE LIMITED, RANCHI. 3. On 25 June 2015, I received a legal summon from the Motor Accident Claims Tribunal Court, Ranchi seeking my presence in court. On enquiry I found out that my previous car as mentioned above had met with an accident, which had been bought by a resident of Lohardaga, from The Republic Pvt Ltd, Ranchi. 4. I immediately approached the concerned authorities of The Republic Pvt Ltd, Ranchi to resolve the legal issue because legally the vehicle was under their control since I bought the new vehicle. I was initially assured of a prompt response at the dealer's end but it has been more than a month and I have not been given any concrete and legal solution. 5. The response at the dealer's end has degraded my faith and trust on Hyundai Motors Ltd. The dealer was ignorant to not to have ensured that the vehicle registration be altered in the name of the new owner and neither did it show any positive response once approached. I had extended my complete support to the dealer even when it was an act of complete negligence and carelessness at his end but even then nothing has been done as of now. 6. Hence, I requested the firm to take suitable and early action on this aforesaid matter so that the legal issue is resolved well in time. A timely action at their end would have enabled me to restore my faith on the company or else I would be compelled to raise the issue in Consumer Courts Forum.
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                                      Thomas P T
                                      from Mysore, Karnataka
                                      Aug 12, 2015
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                                      Address: Mysore, Karnataka

                                      Self had booked for I20 VTVTS limited addition vehicle on 11th Jun 2015. Booking number (JLB/984). Mr dileep of Sales consultent of Advaith Motors PVT lTd, Mysore, had commited delivery within 1 month, now almost 2 months over. Today while calling him to know the status, he states that Model have been stopped production. We cannot offer you that vehicle. Now we had demanded for booking cancellation along with 2 month bank interest for advance amount paid. We never say or recommed hyundai product to any of our friends and relatives to buy their product. And i felt the worst sales personals, spoling hyundai brand name We had decided to post the same on social networks and make awareness to all people. Thanks, Sajan Paul
                                      Aug 12, 2015
                                      Updated by Thomas P T
                                      My contact Details

                                      Sajan Paul
                                      Ph No:[protected]
                                      Advaith Motors PVT lTd, JLB Road Mysore, had commited delivery Active within 3 month. They kept on saying they would deliver ASAP for a month after the waiting period. After that i complained about their unprofessional to the customer care. Now they come suddenly and say Company has stopped the very model i had booked. This is Unprofessional.
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                                        Amit Vj
                                        from Mumbai, Maharashtra
                                        Aug 11, 2015
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                                        Address: Thane, Maharashtra

                                        This is with regarding to complaint of issues with my Hyundai i20 Sportz CRDi. There are couple of issues I would like to high-point... Issue-1 - Within six months of purchase I encountered over-heating from air conditioning system. After long chase, Hyundai service team arranged for a technician, and I was informed that they have re-loaded some version of software to fix up the issue. Issue-2 - Cabin Noise, there was some irritant cabin noise from the rear side of the car, giving me a feeling as if I am driving a vintage car which was lying for quite sometime in Hyundai warehouse and finally sold to me for an exorbitant price of ~9Lakhs. Couple of experiments done on my car, 1.Servicing of doors, 2.Rear left side shock up replaced and then 3.Right side shock up replaced. Issue-3 - In last service on March'15, it was found that rear brake pads were completely worn out and required a replacement. I paid handsome amount for servicing in the hope it will fix up all of the problems In the same servicing I raised concerns about clutch hardness, as this was causing heavy inconvenience to feet and knees while driving. Issue-4 - Now comes the big surprise, I was again facing cooling problem, same as stated under "Issue-1" and submitted my vehicle for complete inspection. During this inspection one of the senior member of service station inspected my car and informed following bunch of issues: 1. Clutch plate assembly needs to be replaced 2. Broken radiator pipe and assembly 3. Fully worn out front brake pads If you track service records in your system, I have sticked to periodic maintenance schedule and maintained as per the frequency recommended by Hyundai motors. All servicing have been done only in Hyundai authorised service stations. It's a single handed driven car! I live in Mumbai and believe to have one of the best road conditions. Just to apprise you vehicle run is majorly from Home to Office. IMPORTANT If you look at the financial aspects, since July'14 till date I have spent INR 21, 000, and over & above this I have taken an annual AMC contract of INR 8, 500. Presently, my car is in service station and complaints under Issues-4 have accounted for expenses of INR 25, 000. CONCLUSION After observing so many technical glitches since the date of purchase, and seeing so many demand of repairs, I am pretty much sure it has something to do with manufacturing defect. The most unfortunate part is I am the owner of this defective piece sold by Hyundai motors. We prefer brands like Hyundai over competition, and as marketed by you as well, it's low maintenance luxury car with one of the finest post sales services. But based on my experiences I have my own doubts on all such claims. Just try and put yourself into my shoes, you don't buy a car worth ~INR 9 Lakhs, and expect to spend 45, 000 on maintenance in a year, do you? Can a car have so many defects & repairs since the date of purchase? Requesting an intervention from Hyundai management team to look into my case. In no way, I will take a yearly maintenance cost of 45, 000 onto me. I need a permanent resolution to all my concerns stated above and to financial aspects as well. Amit Vijayvargiya
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