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A
abpatel403
from Mumbai, Maharashtra
Aug 21, 2015
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Address: Thane, Maharashtra

Hi Team, I did a pre-launch booking of Creta from the Mithila Hyundai situated at Mira Road (East), sales person named Rohan attended me for the details of pre-booking. At the time of Booking, I enquired about the cancellation and refund process too, which I was said that Refund is done in 7days and maximum of 10 working days. I have already faced refund issue with Mithila for my previous family car, 2.5 yrs ago, when I buied Fluidic Verna. Which I ignored, due to ignorant behavior from Mithila Hyundai. I was happy with the car though, so I didn’t focused on the Refunds which was around 13K at that time. After the launch of creta, I found that it’s high for my budget and would have to cancel the booking, which I did nearly in 3-4days of launch. I submitted the documents for Cancellation along with reason to cancel the pre-booking, on 27th July 2015 to the same Sales person named Rohan. He accepted the documents and I asked incase he requires anything else than my writing for Cancellation, which he confirmed that this would be all and processing would complete in max 10days. After a day at night around 09:30, Rohan messaged me on What’s App saying that I have to submit a Cancel cheque in order to process the cancellation. I asked him to get it collected from my home, which is just 10mins from Mithila Hyundai Showroom. He strictly denied and said that I have to give the cheque and it’s my duty and they don’t have any pickup boys at showroom. This is such irony, at booking he said that he can get the Booking amount cheque picked up from where ever I say in Mumbai and while picking up the cancel cheque for refund it’s “not possible” was the answer. I been working in an IT firm in Airoli which is nearly 60kms up and down with nearly 4hrs of travel, leave 09:15 AM from home and at night reach 10:00-10:30 PM. It was really difficult for me to personally hand over the cancel cheque, I requested him other day which he didn’t even cared to answer over phone. At last I had to trouble my Daddy which is a Senior Citizen, as I am was threatened that the more I delay more delay would be Refund. My father gave Cancel cheque to Finance desk guy in Mithila Hyundai named Rakshhit, he accepted all the documents and gave the Xerox of the receipts he took back from me. My father co-ordinated via phone at that moment and Rakshhit also confirmed about Refund in 10days. It was 29th July’2015. After 10 days I followed up on the status of the same and came to know that it might take a day or two more, which I accepted and waited. I called n number of times to Rohan & Rakshhit after 2days, they are just not giving the correct answers. Finally I decided to go showroom on 13th Aug’2015 which is already 18days after cancellation done, I had to take a half day leave from Office and reach Mithila in time. I reached by 08:45-09:00 and the other customer care & sales persons informed me that Rakshhit & Rohan has left for the day. I made them call Rakshhit and get a status on the Refund, which he confirmed that on Saturday dated 15th Aug’2015, he would send the Refund amount Cheque in my favor to my home directly. I accepted and told him this would be final date that he has given and I would not call him until Sunday, as I was out of town from Friday to Sunday for personal reasons. I called up Sunday 16th Aug’2015, Rakshhit didn’t answer the call, as there was no refund Cheque received at Home. On Monday morning I again called Rakshhit for the status and told him I am coming to Showroom to meet him personally and to know the reason for such delay. Once again, I had to take a half day leave from Office and reach Mithila in time. After reaching Mithila showroom on Monday 17th Aug’2015, I was shocked with the reason of delay Rakshhit gave me. He said “The owner of the Mithila is out of Town and hence there is no one to Sign the Refund cheque of amount 11000/- for me.” I am shocked to know that a cheque of 11000/- is not sign since 22days because the owner is not in town and such amount of 11000/- is to be signed by the owner. However, that is not my problem as I didn’t gave the cheque to the Mithila Owner directly in hand. So I said I need my cheque today. An Senior Sales person named Khulwant Singh attended me after that confirming the reason for delay and he gave me a confirmation of Refund to be directly transferred to my Account by same week Thursday date 20th Aug’2015. Today is 21st Aug’2015 and still there is no Refund payment done nor there is any calls or updates from Mithila. I am trying to connect Rohan, Rakshhit & Kulwant at showroom and surprisingly all the 3 sales person are on leave. The reception guy also informed there is no Senior Sales person nor any customer care guy nor any Finance team person to attend my issue. Today it is 26th day for the cancellation and no refund yet completed. I am raising this Complaint to your forum for not only quick solution but for the compensation also for the loss on my personal expenditures which has been done for your pathetic service. I am already a old customer of Hyundai with a Fluidic verna, which was my First Family Car, I hope you understand the importance of such car for an individual. Hence, planned for another Hyundai Car for my family. But Creta was expensive and out of budget for me and hence was looking for other Hyundai options. However, with such bad experience to me, it’s giving me a back step for another Hyundai car and change my preferred brand from Hyundai to any other brand. I am not sure, how fast you can expedite this but the loss I have faced is forcing me to fill a Consumer forum case against Hyundai and request for compensation. I have all the conversations, documentations, phone calls etc. for evidence and if the issue is not sorted with compensation, i would need to take necessary steps and use all these evidences against as there has been FALSE COMMITEMENT & MIS_LEADING, INCORRECT INFORMATION GIVEN TO CUSTOMERS ABOUT THE PROCESS. Thanks, Abhishek
Hii i am also facing same problem regarding cancellation of per booking of creat i have booked in March of 2020 but they have not refed me till date
I had given two times application form
Shreenattu's reply, Feb 20, 2021
My mail id is [email protected]
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    Ketan Purswani
    from Anand, Gujarat
    Aug 19, 2015
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    Address: Ahmedabad, Gujarat

    My Fludic Verna G J 1 KN 3177, I am facing problem in service and repair work of my cars. Before this also my i10 car has gone twice in Sharma for same problem, At that time it was twice so I have not to further in this case. I have also registered a complain on toll free number of hyundai India. As I know this is a company establish at Korea but I m totally dissatisfied by the service and repairs of Sharma Hyundai. Invoice Date Invoice Amount Invoice No Problems 24/07/[protected].00 B[protected] Service, Clutch Problem, Gear 05/08/2015 1066.00 B[protected] Overheating 18/08/2015 8344.00 B[protected] Clutch Problem, Gear 19/08/2015 Car is under process again with clutch and overheating problem. This is 2nd Road Side Assistance. A total amount of Rs. 49061.00 in just in just 3 weeks and some days and again on 19/08/2015 car is in service station for repair works. Last I have received car on 17/08/2015 late evening. In two days of time car is again in repair works. In Between the time of 25 days my car have been in service station four times. They are just changing some parts and giving back. They are giving proper replies but when a day or a week after the same problem stands again. I want whole amount spend back as they are working as fraud. Ketan Purswani [protected] ketan.[protected]@gmail.com
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      kkapil kumar
      from Gorakhpur, Uttar Pradesh
      Aug 18, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      Sir, I have purchased a Eon model car on the name of Rakhi with CNG from capital Hyundai h-5, near NH-24 Sec-63, Noida, 201301 on 05.06.2015. but I have not received my R.C. till date. and dealer misguide me with excuses. Rakhi (Stenographer) O/o the District Judge, District Court G.B. Nagar
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        devinder489
        from Patiala, Punjab
        Aug 18, 2015
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        Address: Ludhiana, Punjab

        Sir I purchased i10 MAGNA Registration No.PB10 EG1425 from GODAWRI MOTORS PVT.LTD Ayali chowk Ferozepur road LUDHIANA on 14/08/2013 with Extended Warranty upto 13/08/2016 vide certificate number N[protected]. My center locking is not working. Center locking key has been returned to Godawri Motors Pvt. Ltd. Ludhiana on 12.08.2015, as the same is also covered under three years warranty for necessary action.I am feeling much difficulty.Please take immediate action under intimation. Regards Devinder Kumar 222A Rishi Nagar Humbran Road Ludhiana[PB] MOB:[protected]. TEL:[protected].
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          kgaur88
          Aug 17, 2015
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          Complaint regarding service from metro hyundai:DL2C AM 2446 Dear Team, I haven’t got any replies from your end regarding the queries mentioned below mail…. These are new upcomings in the matter : · After two sessions of repair car was not working properly and the sign of overheating was never gone from the meter. · Since the starting we have been informed that the head work is done and car has a little bit of back compression but that won’t be creating any problem for at least[protected] km. ·Due to overheating of the engine several times after spending 25000/- rs now the car is not staring and it has been towed to the service center. · Why the insulation was not done properly as I have informed you earlier because of which the engine got overheated second time. · Now the service center people not taking the onus, that due to their lack of skills in repairing the vehicle this problem has occur. · Now they have informed that engine oil is mixing with coolant and engine work has to be done, no estimate has been given by the service center yet. Please note that I haven’t got any reply for previous mail and if the same thing occur this time as well than I would be lodging a complaint in consumer forum. Regards Kumar Gaurav Dear Team, THIS GIVES ME IMMENSE DISSATISFACTION FOR WRITING A MAIL REGARDING THE SERVICES PROVIDED BY YOUR ATHOURIZED SERVICE CENTER(METRO HYUNDAI:OKHLA PHASE 1): Sir i am using Hyundai i10 Since year 2010 and always got serviced the same from authorized service center only (earlier it was with MGF automobile service center and now with Metro Hyundai) Vehicle details are mentioned below: DL 2C AM 2446 VIN NO. MALAN 51 CLAM 802143 Despite of getting regular service done i had overheating of my car on19/07/2015 while I was going to gurgaon, I stopped my car there itself and it was towed away from their only to service center . Metro automobiles Okhla phase 1 New delhi.. When the car reached service center than they have informed me its just leakage of coolant and it would be repaired within one or two days and it would be costing around 10 thousand to repair my car... Question no. 1: My first question is why my car had a problem of overheating due to leakage when it was serviced regularly without any delays? That means as a customer we should not believe in your services….. After repair they made bill of 25000.. and said that the head of car was repaired that lead to increased bill... Question no. 2: Why the bill charged more than estimate provided to me? Question no.3:why were not a single part changed by the service center guys were returned to me, is this not your policy to return the old parts to the customer? After 8 days My car was delivered on 27/07/15 On 29/07/15 after about 10 km of driving there was again the leakage of coolant from the car which against causes the overheating... Question 4: After charging amount of Rs 25000 thousand why the same problem occurred again in just 10 days? Question 5: If there was such a problem than why the hell car was delivered to me? Question no. 6: Every time when the car is getting overheated than it is effecting the efficiency and performance of the engine, who is responsible for the same? It seems as if metro automobiles is overcharging it's Customer's and then also customer are not getting services as per standard of Hyundai. And I had the worst service experience with metro Hyundai .. I am attaching the pictures taken on 29/07/15 of my car with Copy of bill. Kindly review the matter and send some genuine person from your end to check the car status. I am fed up with the metro Hyundai guys because they treat their customer very arrogantly. I would move to consumer court as well as to CCIL if I would feel that I am not getting any genuine response from the customer care team Hyundai. Looking for a positive response from Hyundai team.
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            Sierrabond
            from Chennai, Tamil Nadu
            Aug 13, 2015
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            Address: Ranchi, Jharkhand

            I happened to purchase a Hyundai Verna VTVT SX car from one of the Hyundai authorised dealers in Ranchi namely, THE REPUBLIC PRIVATE LIMITED, RANCHI on 27th November, 2013. 2. On the same very day I had exchanged my previous car namely, MARUTI SUZUKI ALTO LX wherein I had been provided a signed BUYING RECEIPT and RECEIVING DELIVERY NOTE clearly stating that henceforth the complete responsibility of the said vehicle would be of THE REPUBLIC PRIVATE LIMITED, RANCHI. 3. On 25 June 2015, I received a legal summon from the Motor Accident Claims Tribunal Court, Ranchi seeking my presence in court. On enquiry I found out that my previous car as mentioned above had met with an accident, which had been bought by a resident of Lohardaga, from The Republic Pvt Ltd, Ranchi. 4. I immediately approached the concerned authorities of The Republic Pvt Ltd, Ranchi to resolve the legal issue because legally the vehicle was under their control since I bought the new vehicle. I was initially assured of a prompt response at the dealer's end but it has been more than a month and I have not been given any concrete and legal solution. 5. The response at the dealer's end has degraded my faith and trust on Hyundai Motors Ltd. The dealer was ignorant to not to have ensured that the vehicle registration be altered in the name of the new owner and neither did it show any positive response once approached. I had extended my complete support to the dealer even when it was an act of complete negligence and carelessness at his end but even then nothing has been done as of now. 6. Hence, I requested the firm to take suitable and early action on this aforesaid matter so that the legal issue is resolved well in time. A timely action at their end would have enabled me to restore my faith on the company or else I would be compelled to raise the issue in Consumer Courts Forum.
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              Thomas P T
              from Mysore, Karnataka
              Aug 12, 2015
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              Address: Mysore, Karnataka

              Self had booked for I20 VTVTS limited addition vehicle on 11th Jun 2015. Booking number (JLB/984). Mr dileep of Sales consultent of Advaith Motors PVT lTd, Mysore, had commited delivery within 1 month, now almost 2 months over. Today while calling him to know the status, he states that Model have been stopped production. We cannot offer you that vehicle. Now we had demanded for booking cancellation along with 2 month bank interest for advance amount paid. We never say or recommed hyundai product to any of our friends and relatives to buy their product. And i felt the worst sales personals, spoling hyundai brand name We had decided to post the same on social networks and make awareness to all people. Thanks, Sajan Paul
              Aug 12, 2015
              Updated by Thomas P T
              My contact Details

              Sajan Paul
              Ph No:[protected]
              Advaith Motors PVT lTd, JLB Road Mysore, had commited delivery Active within 3 month. They kept on saying they would deliver ASAP for a month after the waiting period. After that i complained about their unprofessional to the customer care. Now they come suddenly and say Company has stopped the very model i had booked. This is Unprofessional.
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                Amit Vj
                from Mumbai, Maharashtra
                Aug 11, 2015
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                Address: Thane, Maharashtra

                This is with regarding to complaint of issues with my Hyundai i20 Sportz CRDi. There are couple of issues I would like to high-point... Issue-1 - Within six months of purchase I encountered over-heating from air conditioning system. After long chase, Hyundai service team arranged for a technician, and I was informed that they have re-loaded some version of software to fix up the issue. Issue-2 - Cabin Noise, there was some irritant cabin noise from the rear side of the car, giving me a feeling as if I am driving a vintage car which was lying for quite sometime in Hyundai warehouse and finally sold to me for an exorbitant price of ~9Lakhs. Couple of experiments done on my car, 1.Servicing of doors, 2.Rear left side shock up replaced and then 3.Right side shock up replaced. Issue-3 - In last service on March'15, it was found that rear brake pads were completely worn out and required a replacement. I paid handsome amount for servicing in the hope it will fix up all of the problems In the same servicing I raised concerns about clutch hardness, as this was causing heavy inconvenience to feet and knees while driving. Issue-4 - Now comes the big surprise, I was again facing cooling problem, same as stated under "Issue-1" and submitted my vehicle for complete inspection. During this inspection one of the senior member of service station inspected my car and informed following bunch of issues: 1. Clutch plate assembly needs to be replaced 2. Broken radiator pipe and assembly 3. Fully worn out front brake pads If you track service records in your system, I have sticked to periodic maintenance schedule and maintained as per the frequency recommended by Hyundai motors. All servicing have been done only in Hyundai authorised service stations. It's a single handed driven car! I live in Mumbai and believe to have one of the best road conditions. Just to apprise you vehicle run is majorly from Home to Office. IMPORTANT If you look at the financial aspects, since July'14 till date I have spent INR 21, 000, and over & above this I have taken an annual AMC contract of INR 8, 500. Presently, my car is in service station and complaints under Issues-4 have accounted for expenses of INR 25, 000. CONCLUSION After observing so many technical glitches since the date of purchase, and seeing so many demand of repairs, I am pretty much sure it has something to do with manufacturing defect. The most unfortunate part is I am the owner of this defective piece sold by Hyundai motors. We prefer brands like Hyundai over competition, and as marketed by you as well, it's low maintenance luxury car with one of the finest post sales services. But based on my experiences I have my own doubts on all such claims. Just try and put yourself into my shoes, you don't buy a car worth ~INR 9 Lakhs, and expect to spend 45, 000 on maintenance in a year, do you? Can a car have so many defects & repairs since the date of purchase? Requesting an intervention from Hyundai management team to look into my case. In no way, I will take a yearly maintenance cost of 45, 000 onto me. I need a permanent resolution to all my concerns stated above and to financial aspects as well. Amit Vijayvargiya
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                  Pravin Avhad
                  from Mumbai, Maharashtra
                  Aug 11, 2015
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                  Address: Nashik, Maharashtra

                  Dear sir, Very good afternoon, I won the I20 on NOV 2012, City Nasik -Maharashtra Firstly I want to highlight the service provided for M/S Ujjwal Hyundai show room from Nasik is one of the worst service provider in India, I want explain the following bad experience with above mention dealer, 1-During free servicing 1 year back vehicle damaged from back side at dealer location only and send it as it is, you can think what was my condition at that time, new vehicle damaged some one and try to push the issue towards customer !!! How can we believe on such irresponsible dealer ? they have lost the faith completely and most dangerous thing is that no one listen about issue. 2.THer is issue in 2nd gear it feel very hard during running condition, still is pending from last 2.5 years, no response form dealer 3.When Break pressed not work for initial 2 to 3 second at high speed I want proper coating over the damaged at back side I want gear box to be replaced to avoid the hard 2nd gear I want instant action break wout delay of 2 to 3 second Regards, Pravin avhad [protected]
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                    vipultomer
                    Aug 11, 2015
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                    Address: New Delhi, Delhi

                    Sir, I own a i10- Magna model in Nov, 2010. 10 days back when I started my car suddenly my steering got jammed and its very tough to steer it and i had a very tough time to bring my vehicle to halt at the side of the road. when i contacted hyndai authorised workshop they said it will cost around 10-12 thousand for replacement.Is it common behaviour of i10 Car ? I am wondering what a poor technology have been impletemented in I-10 in such a competitive market. I have further information that it is a common problem with i10 and there is no Guarantee that the EPS will work properly after replacement. If that is the case, your Vehicle is totally unsafe. It is my humble request to M/S HYUNDAI to replace the defective system free of cost. Regards Vipul Tomer [protected]
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                      chandan111
                      from Mumbai, Maharashtra
                      Aug 10, 2015
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                      Address: Bhopal, Madhya Pradesh

                      I have complaint against CI Hyundai, 182, MP Nagar Zone - 1, Jinshi Maida Mill Rd, Bhopal, Madhya Pradesh - 462008. On Saturday (08.08.2015), I called him to Pick and Drop Facility for Servicing. He said that on Saturday, he has no any Driver. He booked for Monday (10.08.2015), but on Monday he also said that he has no Driver. come driving self to the service centre. I suffer for 2 days because his Very Poor Servicing.
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                        Shiv Mavi
                        from Mumbai, Maharashtra
                        Aug 9, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        It was really a horrible experience with servicing quality of PAWAN HYUNDAI Ghaziabad. I serviced my car I20 on 28/4/2015 that time i was having no problem it was just a routine service. Problem starts from d date of servicing my car from Pawan Hyundai GZB. After servicing my car has finished its tyres first then after i brought it again to service center that time car was bubbling and heating a lot. I told my problem to servicing manager there bt his behaviour was vry rude. He gave me car in evening without rectifying problem. I visited again Hyundai service centre on 21/06/15 that tym they changed arms bushes etc. Bt the problem remains same. Sound was coming n car engine was heating. I again go next morning to them on 21/6/15 now they said that ur radiator is leaked thats why car is heating. Now they chaged the radiator n coolent n gave me the car that was billed around 7000 .Now again I'm facing the same problems. Car is bubbling n its engine is heating again. Now plz tell me wt should i do I'm just helpless nobody is listening there.plz solve my problem as early as possible as I'm vry busy in my routine work n hav no time to go again n again to the service centre. Thank you
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                          karuneshg
                          from Tiruchirappalli, Tamil Nadu
                          Aug 9, 2015
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                          Address: Chennai, Tamil Nadu

                          I recently moved to Chennai with my Hyundai i10 Kappa 1.2 2009 Model. I wanted to get a full service for my car. I chose V3 Hyundai PERUNGUDI as it is near to my office. I was charged around Rs. 8500/= for the complete service which included the following: ===PARTS=== 1. Servo Lube - 300 (Main Service) 2. Engine Oil 3.5 lt. - 905 (Main Service) 3. Filter air cleaner - 185 (Main Service) 4. Filter Assy-engine oil - 82 (Main Service) 5. Liquid windshield - 18 (Main Service) 6. EDC - 1500 7. AC Disinfectant - 900 8. Guard Rear - 91 9. Cap front fog light - 25 ===LABOUR & SERVICE==== 1. Throttle body clean - 165 (Main Service) 2. Fuel Injection Cleaning - 415 (Main Service) 3. Periodic Service - 1355 (Main Service) 4. Both Rear Brake O/H - 605 (Main Service) 5. Both Front Brake - 535 (Main Service) 6. Caliper pin greasing - 340 (Main Service) 7. Rear Wheel Guard - 89 8. Wiring Harness Repair - 450 After paying all these charges when I took a look at the car, all the dust was lying on the vents, seats and door panels as if it is untouched. The service advisor started cleaning the car when i raised the point. He also told me that one of my Fuel Injector was not working due to wire cut. Along with this he also told me that there are two other expenses which is recommended: 1. Right shocker rubber fitting - approx 10, 000 2. Clutch change - approx 15, 000 I drove the car for one day and did not feel ANY change in my driving experience. The car was still making same noise, same JERKING, poor pick-up, poor mileage, noise while pressing the clutch. I got a call for feedback after 3 days and i denied giving any feedback as i was still trying to experience the car performance. After one week I took the car back with lot of disappointment. They took the car and immediately after analysing the engine with Hyundai electronic apparatus found that a different injector has stopped working. The one which they corrected was fine. They asked me to leave the car with them. After one full day, they told me that we are still not able to find the solution to the jerking, even after correcting the injector. After another day, I was told that we have corrected the issue by changing all the four SPARK PLUGS. I was given another bill of 1500 with taxes: 1. Plug Assembly SPARK - 251 2. Wiring Harness Repair - 1000 I paid the bill once again. This time the noise was less, car idling was good, pick-up is better, clutch is not making any sound and best is no jerking at all now. The whole driving experience is better as I was expecting the first time my car was serviced. I have few questions now: 1. Why was jerking not identified by them during first time??? 2. Why was a small thing like spark plug was not checked in the first time??? 3. Why have i been charged twice for wire harnessing repair and what was it done for twice??? 4. Why did it take 2 days to identify a small problem like spark plug replacement for jerking??? 5. I was told to replace the clutch without even making it better, which they did in the second time, why??? 6. Why the car cleaning as a very basic thing was not proper in the first time. And also the second time around. 6. How can i believe them about the other charges like EDC, AC disinfectant, etc. as they did not fix the basic issues which a layman could observe and they could not??? I want Hyundai to intervene here and refund me my money for the second time round and get my car inspected for all the charges I have paid to check if these things were actually repaired and the charges are appropriate as I have listed above.
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                            arvindjohari
                            from Mathura, Uttar Pradesh
                            Aug 7, 2015
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                            Address: Bareilly, Uttar Pradesh

                            Sir dealer AKC HYUNDAI had taken from us advance of Rs 607000 against cost of Rs. 622000 for XCENT. and now not delivering us vehicle our committed date was 05.08.15. At the time of booking his represntataive committed us that the recent manufactured vehicle ie manufacturing of JUne 15 or July 15 will be delivered but now he is saying that company is providing vehicles maufactured prior to April 15 so vehicle of JUne 15/ July 15 is not possible & u have to take this only.
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                              Gaurav_Isha
                              from Srinagar, Jammu and Kashmir
                              Aug 7, 2015
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                              Address: Gurdaspur, Punjab

                              I have purchased i20 Elite sportz Engine No. D4FCFM312823 Chassis no MALBMS1RLFM090377 on dated 03.04.2015 from your dealer BG international Batala Punjab which is connected with Novelty Amritsar We have paid all the payment for Registration at the time of purchase. Till now the dealer has not provided RC for us and we have approached many times to him. But they don't give ear to my problem.I have visited 15 times every month to the dealer.The response and the attitude is too poor.They are even not assured about the status of the RC .when they are able to provide to me . Due to lack of proper documents i am unable to move my car in Punjab and some other state .My provisional RC is expired. From the first day of Booking of my car this dealership does't keep his promise. On dated 27/03/2015 they told me to apply for insurance for car and we give u delivery on evening but when we approached to take the delivery from them they refused to do so and deliver the car on dated 03.04.2015 from the that date to till date . They have not proper criteria for customer feedback. I have many times mailed my problem to [protected]@hmil.net and [protected]@hmil.net, a computer generated mail comes that their officials can contact to u within 2-3 days but none of they approached or contact to me. I have even registered my complain to their call center they gave me complaint id[protected] and told me that their officals contact to me but none of them contact to me . kindly resolve my problem.
                              Aug 07, 2015
                              Updated by Gaurav_Isha
                              I have purchased i20 Elite sportz Engine No. D4FCFM312823 Chassis no MALBMS1RLFM090377 on dated 03.04.2015 from your dealer BG international Batala Punjab which is connected with Novelty Amritsar We have paid all the payment for Registration at the time of purchase. Till now the dealer has not provided RC for us and we have approached many times to him. But they don't give ear to my problem.I have visited 15 times every month to the dealer.The response and the attitude is too poor.They are even not assured about the status of the RC .when they are able to provide to me . Due to lack of proper documents i am unable to move my car in Punjab and some other state .My provisional RC is expired. From the first day of Booking of my car this dealership does't keep his promise. On dated 27/03/2015 they told me to apply for insurance for car and we give u delivery on evening but when we approached to take the delivery from them they refused to do so and deliver the car on dated 03.04.2015 from the that date to till date . They have not proper criteria for customer feedback. I have many times mailed my problem to [protected]@hmil.net and [protected]@hmil.net, a computer generated mail comes that their officials can contact to u within 2-3 days but none of they approached or contact to me. I have even registered my complain to their call center they gave me complaint id[protected] and told me that their officals contact to me but none of them contact to me . kindly resolve my problem.
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                                Chirag Thakker
                                from Agra, Uttar Pradesh
                                Aug 5, 2015
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                                Address: Rajkot, Gujarat

                                I Had Book Hyundai Creta Before Launching With Lots Of Curiosity And The Time Of Booking The Sales Executive Had Given Me Commitment That After Launching Of Creta All Booking Delivery Will Be Done According To Norms & Justice. We Have Seen Many CRETA Cars In Market As Well As In Group Circles Who Had Booked Car While Launching And Received Delivery On Prompt Basis. But Now All Deliveries Is Continue Either With Premium Or Base On Relationship With Dealer. I Can Present All Matter To Concern Authorised Senior Category Customer Care Person With All Evidence If Required. Tel: +[protected]
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                                  Chirag Thakker
                                  from Agra, Uttar Pradesh
                                  Aug 5, 2015
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                                  Address: Rajkot, Gujarat

                                  I Had Book Hyundai Creta Before Launching With Lots Of Curiosity And The Time Of Booking The Sales Executive Had Given Me Commitment That After Launching Of Creta All Booking Delivery Will Be Done According To Norms & Justice. But Now All Deliveries Is Continue Either With Premium Or Base On Relationship With Dealer. I Can Present All Matter With Evidence If Required. Tell: +[protected]
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                                    pasadjadhav545.pj
                                    from Baramati, Maharashtra
                                    Aug 4, 2015
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                                    Address: Pune, Maharashtra

                                    I have purchased i20 with normal headlamps but at the time of purchase i paid an extra amount of Rs. 60000/- to change it to genuine Hyundai made projector headlamps. After facing a lot of problems in the quality of performance i found that replaced headlamps were not genuine. I have the bill of company made headlamps but not the genuine product
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                                      Annapurna Rice Mill
                                      from Tumkur, Karnataka
                                      Aug 4, 2015
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                                      Address: Dharwad, Karnataka

                                      To, Managing Director and CEO Hyundai Motor India Ltd. I have purchased Hyundai Creta on 27th of July 2015 at Raam Hyundai Hubli Karnataka and I have below complaints which are to be considered as high priority and I expect quick reply from your end to avoid further consequences. I and couple of friends approached Hubli show room at 1PM and vehicle delivered at 6 PM and as soon vehicle handed over to us we could not travel 100 Meters due to no fuel in it. It was hardly 5 to 7 minutes after delivery. When we went back and explained the same at Raam Hyundai Hubli no employees and even the General Manager Mr. Sohan Gowda did not bother for the inconvenience caused here. We the customer was supposed to park the just delivered vehicle on road side due to nuisance caused by Raam Hyundai Hubli. More on General Manager Mr. Sohan Gowda was so arrogant and answered it happens for 1 delivery out of 10. This was most wretched answer I ever heard on Luxurious SUV delivery by any GM and astonished with the answer. Later when I tried to customer care number which was mentioned on side glass of the vehicle, I spoke to them for at least 12 minutes. During this conversation no complaint was lodged by the executive and no acknowledgement number is given till the date. Below are vehicle details and attached are picture with time for your reference. You can make out in pictures attached how odd it was to park and pour fuel into newly delivered SUV Creta So I expect swift response from your end and an apology from the GM at my place. I do not hesitate to explain the same to automobile based newspapers, magazines and websites, also social media are always best platform to uncover such arrogant, egotistical outlets. As we had a quick family trip planed for couple of days which caused bit delay in posting this complaint. Hoping for quick response Very disappointed costumer Veeresh Ballolli. Cell: +[protected] Mail Id: [protected]@gmail.com
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                                        Virendra Kankariya
                                        from Kheralu, Gujarat
                                        Aug 4, 2015
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                                        Address: Gandhinagar, Gujarat

                                        The dealers in Gujarat are forcing consumers to buy Insurance along with the car at exhorbitantly inflated prices and also coercing the customers to buy a set o[censored]nwanted useless accessories, again at inflated prices compulsorily along with the newly launched CRETA, otherwise they threaten to delay the delivery or not deliver at all. Also timely delivery is promised only if we take finance from their tied up finance company, otherwise delivery will be delayed. If you agree to their coercion, delivery will be immediate. This is even after paying upfront for booking the car.
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