Hyundai Motor India Complaints & Reviews

I have i10 car registration no. DL4CAQ5636 . I was all my free service and paid service in this workshop. But last Saturday 20th June 2015 my car indicate EPS. At a time I consult immediate samara Hyundai service centre patparganj, Delhi I reply your car module should be change. But Mondale not available now tommorrow will be available. At that and today every day 5-6 time cal to many person in same workshop . Reply are same not available.i am very worried about this behaviour. We are many type of mentally harassment. So I decide to register complain against this type of service. If Hyundai EPS problem is common the why not available in workshop. Note:- my car is now in extended warranty. Reminder you if we all are not shoutout my problem within next 24hr. We are going to consumer affair soon. And request you must take appropriate action agains above service centre as soon as possible. Regards manish. mob. [protected]

Dear Sir/Madam, I purchased Hyundai i20 asta (o) in October 2013 from Badola Hyundai, Rajsamand, Rajasthan, since the purchase I am not getting appropriate mileage. The salesman told me it gives mileage of 18 KMPL, but I am only getting mileage of about 11 - 12 KMPL in every condition. I complaint to the salesman about the same, he told me on the second service its oil filters etc will be changed and the car will be giving good mileage but nothing happened. I am so much depressed with the service and mileage of hyundai. Kindly take appropriate actions against this. Thanks in advance Chetan Rajpurohit

Dear Sir, My brother Mr. Bharat Singh visited to Super Parts Baltic Hyundai showroom Faridabad and meets your sales Managers Mr.Sandeep, Mr.Anshul and Mr.Mahendra for booking a car Xcent S (O) for me on date 23.03.2015 Mr.Sandeep give a rough quotation to him with Name and contact no. Aftar that I have booked a car Xcent S (O) Red Passion color on date 23.03.2015 in your showroom through my brother Mr.Bharat Singh who paid Rs: 40000/-(Forty Thousand only) as down payment to your sales Manager Mr. Sandeep to deposit on Showroom account at Faridabad, Haryana. The Sales Manager had given him a Hand written Receipt for an amount of Rs 40000/- to Mr. Bharat Singh, and said that there is some technical problem in our printer and had given the Name and contact number of Mr. Mahendra (Senior of Mr.Sandeep). On date 31.03.2015 I received a quotation by e-mail which was issued by Orion Hyundai Gurgaon. When I asked about it then Mr. Sandeep, Mr. Mahendra and Mr Anshul told me that there are silver and grey color cars in the showroom . Our requirement of red color is not possible as it was not available on the showroom. Instead he told us to issue a DD in favour of Orion Hyundai showroom at Gurgaon. Accordingly, I have deposited the quotation to my financer bank and the bank issued me the DD of Rs 600000/-(Six Lacs). That Sir, On date 22.04.2015 I requested Mr. Sandeep to book and deliver my car. Mr Sandeep told me he was busy with some work and that I should collect my car from Orion Hyundai Gurgaon and his representative will contact us. After reaching Orion Hyundai showroom at Gurgaon a call came to me from a caller whose name is Prabhakar. He received the demand draft and Balance payment Rs: 4500/- and submitted at Orion Hyundai showroom. After that they delivered a car to me with temporary registration for one month and insurance invoice, but on the invoice there is no amount mentioned. Mr Prabhakar told me that when I receive my insurance papers, everything will be mentioned there including the amount. On date 19.05.2015 I received a copy of invoice at my e-mail by insurance agent Mr. Gourav Dutt Sharma where in the model of the car is wrongly written as Xcent S instead of Xcent S(O) and details of payment Rs 13150/- against Rs 17914/-as per quotation. When I enquired about this to Mr Gaurav Dutt Sharma, he told me to contact Mr Prabhakar and when I called him up he didn’t receive my calls. After that I contact to Mr. Sandeep about my registration certificate, he told me to sir that is in progress and handover you within the month. On date 21.05.2015 my temporary registration expired but Mr. Sandeep and Mr. Anshul came to my place with extension of temporary registration for next month. When I called to Mr. Sandeep about my car registration now, he didn’t receive my calls. When we enquired to your showroom Faridabad then Mr. V.K. Batra General Manager told to us they all left the and there are no any payment received and when the Orion Hyundai Gurgaon Delivered cars to you then your car registration also provide by them. But sir I give the booking amount Rs: 40000/- in your showroom on date 23.03.2015 and that time they all are the sales Managers of your showroom and I feel this is a group of frauds persons. I therefore request you to take action against them and issue my car registration to me at the earliest. This is a very bitter experience in my life. I am sending the contact numbers of all persons and booking form which is received in your showroom. It is a prestigious issue for your showroom also. I hope you will try hard to restore the prestige of your showroom. Thanks & Regards Rajendra Singh Sisodiya 131 A, Old Faridabad city Ward No. 17, Thakurwada Faridabad, (Haryana) 121001 Phone: [protected] Mr. Sandeep Contact No. [protected] Mr. (Mr.Anshul) Contact No. [protected] Mr. Mahendra Contact No. [protected] Mr.Prabhakar Contact No. [protected]

The dealer promised me to provide rain guard and is not provided at the time of delivery and also fitted stereo without speakers. I had also payed money for body coloured door handles and is not provided. They didn't gave me the bills even after one weak of delivery. They had buyed extra cash from me. I am very much fed up of the bad behavior of the delaers mainly the staff.

Your Service Advisor has given a Wrong Advise During Car Servicing, 1. Un necessary Check up ( Scanning) Of Car with Extra Charges. 2. She Has Given a wrong information And Said that it is compalsary, 3.Not Having AnyTransperency During Communication regarding service Or workdone of car, 4.She Misguides the customers, And try to suggest unnecesary work, There are so many customers are there whose are not satisfied with your sevices, only reason is to come there, we are not having another options .. 5 Extra charges of work, spares..etc..

I have fitted gear lock from Dream Hyundai Ghaziabad. On dated 13/6/2015 gear lock stuck when I was in Haridwar. Gear lock has warranty of 3 years. But Saint Hyundai- Jawalapur Haridwar charged me for this. Also, they refused to change it and said this can be replaced only from Gharziabad from where the item has been purchased. Please be advised that what do you mean warranty in Hyundai? Also, all they have different statement Dream Hyundai saying that you should not have been paid as item is in under warranty. But Saint Hyundai saying you will have to pay for this as this is not the part of Hyundai. Please do let me know to whom should I complaint further as per my knowledge if anything does not work under warranty there is no charges to replace or to repair the item. Please feel free to call me [protected]

I made a Corporate Booking of Elite i20 Sportz (O) for my organization Citicorp Services Ind Pvt. Ltd. which is a wholly owned subsidiary of Citibank, N.A., India. The booking was done on Mar 10, 2015 through your dealer Shreeram Hyundai (Shreeram Cars Pvt. Ltd.) which is now changed to Kamla Hyundai (Kamla Landmarc Cars Pvt. Ltd.) Kandivali (West), Mumbai. Since it was a Corporate booking, the necessary Purchase Order from my organization and necessary details was shared with the dealer. This dealer has got into some partnership related issues and hence the name changed from Shreeram Hyundai to Kamla Hyundai. When I booked the car it was Shreeram and towards the time when dealer was continuously pressurizing for full payment it had become Kamla Hyundai. Due to this issue, before the full payment of INR 8, 25, 277 was made from my company, we enquired with the West Regional Office of Hyundai Motors India Limited in Mumbai and Ms. Madhuri from your office confirmed that there are no issues because of the change in the dealer name, it is an internal adjustment within the dealer and I can release the payment without any doubt. I did so on May 21, 2015. The dealer representative came to my office and waited till he gets the cheque and the cheque was handed over to them. On June 3, 2015 I visited the Showroom for checking on the status update of the car and came to know that the dealership is facing some financial issues and hence delivery of cars are getting delayed. On seeing this, I called up Hyundai Mumbai Regional Office and explained all this to Ms. Madhuri. Now Madhuri says that the dealership is facing issues and I shouldn't have made the payment. The cheque was cleared by the dealer by then and amount already credited to the dealer's account. I had specifically called up Hyundai directly to see if there will be issues because of the dealer name change, etc. and was then denied by your office and hence made the payment. Today, the Showroom has been kept closed (without any information) for past 5-6 days and I am following up over phone with the Dealer Representatives, Hyundai (Mr. Abhijeet Anil Dalal (Area Sales Manager) and Ms. Madhuri). They gave me contact details of the Principal Dealer - Kamla Landmarc Group which is a big builder in Mumbai. And I was asked to go and sit in their office and pressurize them to either refund my company's money or deliver the car. Is this the way Hyundai addresses an issue faced by a customer? I am not buying a Shreeram or Kamla Car, I am buying a Hyundai Car. Hyundai has not kept any option that we could buy the car directly from Hyundai or make the payment directly to Hyundai, right? Instead you have bestowed these authorities into your authorized dealers and they deal with us customers on behalf of Hyundai. So what is Hyundai's responsibility on this? What is the due diligence that Hyundai takes in case of such frauds by their Authorized Dealership? Today I am told to wait till June 24 (Wednesday/ Tomorrow) evening and the Principal Dealer will provide a status update. There is no clarity in whether the car will be delivered or a refund cheque will be issued. All this I am suffering inspite of making the entire payment of Rs.825277 which included the Ex-Showroom Price + Octroi + RTO Tax + Registration Charges. As a Corporate we have taken note of this and will be vary of dealing with Hyundai for any corporate car purchase by our Organization. Today I am facing issues and am answerable to my Company's concerned department for the money that has got stuck with your Hyundai Dealer - Kamla Landmarc Group. I hope someone from Hyundai will sincerely attend to this and find a favorable resolution to this issue. Thanks & Regards - Vinod Nair. Mob. +91 [protected]

I gave my I20 sports car No AS 01 MA 2986 for paid service at Capital Hyundai, Sector 63, Noida on 02.06.15. The car was not having any major problem. I gave it for periodic regular service. I mentioned few minor repair / adjustments to be done. They prepared a job card in which few jobs were listed. I got number of calls from 4 PM onwards that my car is ready. But when I reached there I found that my car not even clean. What to say of car even the windshield was not clean. The boys had already left the workshop hence I had to take as it is. They charged my for several things which I did not ask such as Body wax cleaner, liquid cleaner, chrome cleaner, liquid windshield wash etc and still the car was not cleaned. It is sure that they have not used all these cleaners and have simply charged me for the same. The Auto AC of my car is also not functioning properly (it does not turn to 'air recirculation' mode on switching on) but they could not correct it. The central lock does not get locked automatically after attaining certain speed that also they could not correct. They sent me a message that the gear box oil seal is leaking and asked for repair worth Rs. 5500/- which I vehemently denies as there was not a single oil spot in my garage. Then they agreed and said ‘it is not leaking but there is seepage’. From the above it is clear that M/s Capital Hyundai, Sector 63, Noida is trying to extort extra money from the customers for several jobs which are not required and also charging for the things which have not been done. They are allotting one advisor to each customer who is a commission agent. His commission depends on how much he can charge from the customer for the jobs which are not required. You are requested to take immediate action against the such workshop which is ruining the name and reputation of Hyundai. My car performance has gone down after the service.

Dear sir / madam,


I have purchased Hyundai grand i10 Asta (o) from Talwar Hyundai erragadda Hyderabad with extra fitting pioneer avh-x8690bt touch screen dvd player and camera.They have damaged the dashboard and a scratch on bumper down the light while fitting the camera and player.This damage is annoying me very much while driving.they have promised to replace it one week .so i took the delivery on 20/4/15.now its almost 2 months no one is giving proper response to number of calls and visits to the show room i made even i sent the mail to accessories.[protected]@talwarhyundai.com.i own many cars but never experienced such service from any car makers.this is the worst thing ever happened to me and am very depressed with this. Am looking for a solution for this as soon as possible.

Thank you.

client:talawar hyundai
erragada, hyderabad
contact person :rehman
[protected]
[protected]

Sir/Madam, I have purchased New verna SX model from Capital Hyunda, Noida in Aug'14 (Reg No. UP16AV9122). Since the beginning it was having problem of more coollent consumption. It consume around 0.5 Ltr/ 1500km. For this I have visited Capital Hyundai service centre at Noida Sector-63 & 83. After taking 5 day time to dignose the problem, sector 63 sevice centre replaced the radiator. But problem is still not resolved. And I think this problem is manufacturing defect. Request you to take necessary action to resolve it on priority basis. Reference Complain No.[protected] Regards, Rajesh Bihari Dwivedi Mob No [protected]

Hi, I purchased a new Elite I20 from Capitol Hyundai, sec-63 Noida. I love my car and was very happy till the first rain of season. Yesterday it was raining in Ghaziabad. Unfortunately my car was parked outside ( which I feel should not be big deal ). As it was raining, I didn't drive the car. Next morning, I was about to leave for office. I was checking the car for any spots made by rain, then I realized the "i20" pasted on the left side on back was gone. Not sure if it is due to rain or poor quality. But anyways, Total money that I spent to purchase car is around 8lakhs. Any car that cost around 8lakhs, this is not expected. Now my 2 months old car look like a piece of second hand car. I am not able to find that part also in market. Please Hyundai provide me the "i20" logo. Regards, Parvinder [protected]

महोदय मेरे पास i10 स्पोर्ट कार है I EPS indicator कभी कभी on हो जाता है I गुना में सर्विस सेंटर वाले इस बारे में कुछ भी बताने में असमर्थ हैं I इस तरह के सर्विस सेंटर खोलने का क्या औचित्य है कि कार हम गुना से खरीदें और सर्विस कराने ग्वालियर या इंदौर जाना पड़े I प्लीज बताएं कि अब मुझे क्या करना चाहिए ?

Dear Sir . I purchased I 20 Astha from Commercial Hundai Dehradun on 23rd March 2015. My customer ID no. is C[protected] and invoice no was H[protected].I was told at the time of delivery that duplicate keys of the vehicle was not available with commercial Hundai and they were not in receipt of those keys from company and it was lost in transit . They told me that the have written to company and I shall be in the receipt of them by courier with in fifttn days. Since then I am reminding to them continuously but I am sorry to say that I am still in search of keys. . Further at the time of delivery my vehicle reserve wheel was not alloy wheel and it looks to me very unreasonable. so kindly ensure delivery of duplicate keys and replacement of wheel by alloy one, I shall feel highly obliged for your kind consideration. Jitendra Kr [protected] A 344 Ganganagar Meerut U.p.

Hi I wanted to address a compliant relating to my i10 petrol car (Sportz model) HR26BW9462 in name of Sakshi Pandey. I bought this car in Jan2013 from Safdarjung Hyundai, Udhyog vihar, Gurgaon and after 1 year only, it started giving battery related problems. The car was also submitted to Safdarjung hyundai udhyog vihar in month of Nov14/Dec14 due to major battery failure which they smartly recharged the whole day and returned back the running car. Yesterday, once again there was major battery problem for which the car was taken at the Hyundai service center for check up and states that now the battery needs to be replaced. My question to you is that if it was a faulty battery, why it was not replaced within the warranty period when the car was submitted to the workshop for the same problem. It clearly shows a smart act to temporarily rectify the battery to complete the warranty period and run the car. More surprisingly, when I tried to submit a complaint to one of your team member, Rishi handa, he smartly avoid saying that normally all battery life is not more than 2 years and even if there is no battery problem within 6 months, ther's no responsibity of the company on battery. This way he should advise battery companies to give a warranty for 6 months only. Further to state my husband is also using Hyundai car from last 5 years without any battery problem or recharge. Then, Rishi also very smartly tried explaining me on technologies function of battery. Again my question is if the car was acknowledged with a battery problem within the warranty period, why the battery was not replaced at that time? Why it was temporarily recharged which did not even lasted for 6 months and now saying the battery needs to be replaced at your own cost as the battery warranty of 2 years expired? It's really disappointing act from such a reputed service dealer of which we are a loyal customer. As a bonafide customer, I feel cheated by the company and let me tell you, its not a matter of Rs.4000/- which you are asking, its a matter of consumer rights and fair practice by companies. Request you to be fair enough and get the battrey repalced Regards, Sakshi Pandey Gurgaon, [protected]

Respected sir, madam. I Sunita Yadav from Jabalpur (M.P) is filing a complain against Prestige Hyundai jabalpur and Anmol Hyundai Jabalpur. There was a leakage in my coolent tank I got it changed from Prestige Hyundai Garage they changed it and them it started giving problem then I switched garage to Anmol hyundai garage they kept my car to 3 days and did not worked on it. Then they said heating coil problem is there it will come in 10 days, then I waited for it after then they changed my heating again they took my car for 2 days and did not worked on it. They opened my desk board and did not fit it well now in one week the heating coil which they change is now leaking again. As all I want to say I trust Hyundai company but workers of jabalpur are not working properly of both the companies. I am willing to switch my motor to maruti Suzuki but not having enough money to buy a new one. Please help me. Hyundai i20. MP 20 CB 3554.

I have sent my Grand-i10 MH20 CS8652 on 9th Jun 15 to Dhoot Hundai, Adalat Road, Aurangabad for servicing purpose and it was committed, same will be get ready by next day i.e. on 11 Jun 15 . When I tried to contact Service Center Executive Mr. Amit but he didn't pick my call so I directly reached to showroom for pickup my car. And get shocked to see that my car was get badly damaged from driver side mirror, back door, front panel and lot of scratches were there. Initially, service executive was trying to hide above damages from me and insist me to take a car as it is condition. When I noticed above damages and asked him about the damages he could not able to give justified answer and was tried to convince me to get it settle thru Insurance claim. Next day, when I meet to Mr. Kapil Kabra- Service station in charge regarding the same that time he agreed that this mistake was happened from their end hence he will bear the cost and get my vehicle ready as it was in good condition. Today, when I reached to service station to collect the vehicle it was found that Mirror, side panel was repaired but back side door panel not repaired. Even though, service executive again tried to hide the back side panel damage which is very visual. And when I raise question about the same & requested to meet to Mr. Kapil Kabra, he tried to avoid the same. there after I tried to reach Mr. Kabra on his official mobile he didn't pick my calls. second time he diverted my calls to another no. same was happen 2-3 time after that he switched off his mobile. Please note that my car is still in service station and it is more than 10 days though I am struggling to get it repaired & also don’t know what is going to happen, as nobody is responding to my concern. The result, my all regular work get hampered and stressed. I am totally shocked for such services rendered by the authorized Hundai service station. Now, it is requested to kindly intervene the subject matter and help me out to get my vehicle repaired in good condition as it was. looking ahead for your positive response. Regards, Kishor Mate [protected]

SIR I have paid an advance of Rs 10000 to BHARAT MOTOCORP PRIVATE LTD, KHAMMAM on[protected] to M/s for purchase of XCENT VARIANT -S- PETROL vehicle.I was informed by the time of booking the vehicle that I am eligible for a discount of Rs14000, and the amount will be refunded by the time of delivery. Now after receiving the amount of 6, 64, 684.00 as per the quotation submitted (in addition to the advance) i am forced to take the accessories for the discount and more over refusing to refund the balance amount.Even I am forced to take the Delivery of the vehicle without invoice. I do request the concerned to direct dealer to raise the invoice and refund the balance amount and deliver the vehicle at my home at KOTHAGUDEM as promised. RAJANI PATEL, NB-279, WRITERS BASTHI, KOTHAGUDEM-507101. [protected].

I gave my I20 sports car No AS 01 MA 2986 for paid service at Capital Hyundai, Sector 63, Noida on 02.06.15. The car was not having any major problem. I gave it for periodic regular service. I mentioned few minor repair / adjustments to be done. They prepared a job card in which few jobs were listed. I got number of calls from 4 PM onwards that my car is ready. But when I reached there I found that my car not even clean. What to say of car even the windshield was not clean. The boys had already left the workshop hence I had to take as it is. They charged my for several things which I did not ask such as Body wax cleaner, liquid cleaner, chrome cleaner, liquid windshield wash etc and still the car was not cleaned. It is sure that they have not used all these cleaners and have simply charged me for the same. The Auto AC of my car is also not functioning properly (it does not turn to 'air recirculation' mode on switching on) but they could not correct it. The central lock does not get locked automatically after attaining certain speed that also they could not correct. They sent me a message that the gear box oil seal is leaking and asked for repair worth Rs. 5500/- which I vehemently denies as there was not a single oil spot in my garage. Then they agreed and said ‘it is not leaking but there is seepage’. From the above it is clear that M/s Capital Hyundai, Sector 63, Noida is trying to extort extra money from the customers for several jobs which are not required and also charging for the things which have not been done. They are allotting one advisor to each customer who is a commission agent. His commission depends on how much he can charge from the customer for the jobs which are not required. You are requested to take immediate action against the such workshop which is ruining the name and reputation of Hyundai. Regards M.K.Mittal Phone : [protected]

Dear Team, We would like to inform you that, Since we had our wedding planned on 6th May 2015, Based on the regular follow up from the DSC representative we have booked Grand I 10 from DSC Hyndai paying Rs 10, 0000 on 14th April 2015, But for more than 20 days there was no proper response and very very pathetic response from them, They have not called us to convey any information since we have planned to take the vehicle in Finance. But since we where running short of time we have asked them to change it to I 20 Elite model since it has attracted us so much and we were very eager to migrate to the new version, But to our suprise nothing was processed from their side and every time we walked into the showroom their was no response even from the AGM. At last since we had only 15 days and by any chance we wanted the car, We have approached Hyndai Motor Plaza- Chennai direct showroom of your and got the car delivered on time, We bought a Elite I 20 with register No : TN 10 AS 9648. Due to the poor response in DSC, We have cancelled the order with DSC they have not intimated us about the cancellation charges nor they had a courtesy to inform the customer but they have charged Rs 3000 as cancellation and did not intimate the customer that the cheque is ready, After our regular follow up for a month, Once we approached them in mid of May 15 they are stating us that the cheque of Rs 7000 is ready. As a Loyal customer of Hyndai, We have not approached any other brand to buy a car. We have gone to your direct dealer of yours and got the car do to there poor customer service from DSC, But why are we to be penalized for their poor customer service of deducting Rs 3000 from our money. We have even approached the AGM to take action but their was no response to consider customer complaint as there commented that cancellation charges are there which is applicable from Hyndai. As a responsible team, Being a loyal customer of yours i would like you to oblige this mail and take action to refund my booking amount of Rs.10, 000 Expecting for your positive reply and action on the same to support your customer Regards, Jenitha V

Hi, Sir I Mr. RAO have booked a Car I20 Active with the dealer PRAMUKH HYUNDAI. (PRABHADEVI MUMBAI), on 22.04.2015 and I was told to that i will get the delivery of the car in eight weeks. After eight weeks I did not get any message about the delivery of car, so I called up the dealer and to my surprise I was given the reason by the dealer that, delay was from the Hyundai company, Hyundai company is unable to give the delivery in time that is why we are helpless to give the delivery at promised time. Therefore please look into the matter.