Hyundai Motor India Complaints & Reviews

Dear Hyundai Team, its with deep regret that I am sending out this mail to you. I have tried all the options at all levels of your people, hence forwarding the letter to everybody, hoping someone will be able to step up and save the image of Hyundai... Here is the complete account of series of events that has given me a mental torture and trauma since past 3 months The delivery of Vehicle happened in the most pathetic way. I, along with my family and 3 little kids, was made to wait for more than 4 hours, when I had already followed up 100 times and confirmed the time of delivery. Mr Shashank Gupta, who is the co-owner, and Nephew of the Owner (Mr Rajesh Gupta), was indifferent of our plight and went to an extent to say that Shahdol and Bangalore dealership of Hyundai cannot be compared.. and that I should compromise since I am buying Hundai vehicle at Shahdol The compromised were, Vehicle not properly cleaned, no floor mats, no welcome song, no picture, no buquet. nothing at all to delight my purchase I raised my complaint to Mr Abhishek Sharma, Subodh Gautam And Ritika Gangrade who very cleverly submitted my fake signed document of satisfaction & closed the matter twice, and I came to know about this after a long time, when a lady from Hyundai called me from the following number[protected], where Mr Abhishek Sharma was also on the line. Please be aware, fake signing a document on someones behalf is a criminal offence I was promised for rs 10000 accessories by Gupta hyundai, for which I have visited their showroom multiple times (4 times to be specific), but every time, an excuse has been made and never have they provided the accessories. to add to the plight, Mr Gupta was never present at the showroom and is so arrogant that he did not even bothered to call me even once. I was charged more than the amount that was paid for RTO, and when I asked for the reciepts, I never got it. They also were not doing the registration and lingered the process for almost 3 months, and when I got personally involved myself only then I got my vehicles registration number. I left my vehicle for 1st servicing, and had left the vehicle for few extra days, as they promised to fit the accessories during 1st servicing, but instead of providing those, Gupta Hyundai charged me 2800 rs for extra day parking, which was forcefully taken from me. though they never gave any receipt. Gupta Hyundai has been sending me letter on the name of Mr. Sunil Jaisawal, who is a sales executive in their showroom, however when I talk to him, he says he has not sent any letter/email, and that Gupta Automobile is using his name unlawfully. This can be again a court case... Its enough of mental torture that your dealer has sent me through. Kindly intervene, else I have no other option, that to go to consumer court. Here is what my expectations are * A detailed justification on the complete matter * A Apology letter from Gupta Automobiles on their letterhead, accepting the responsibility * RTO receipt of Rs. 54, 436/- * Receipt against Rs. 2800/- paid as car parking charges. * Justification against Rs. 4000/- paid by me as Logistic charges. Please note, I was asked multiple times by Abhishek & Subodh, that I should tell the resolution and they will provide it to me, I had given them the same list of expectation, where they played foul and submitted my fake signed satisfaction letter.. I hope my concern would be heard Yours Faithfully Rahul Vishandasani [protected] [protected]@yahoo.co.in

I have purchased santro eco Wen i go for service they tell me parts r not available Cum after 10 days. Wot z the fun of having 3 service showrooms in srinagar. R u cheating people 1st & later tell them parts r not avaliable... Now i want to know wot i have 2 do r how many months to wait for parts...

This is to inform people plz check Ur car after delivery from showroom for any defects . I had taken delivery of my car Verna fluidic automatic petrol from Mithali showroom Mira road. After almost three weeks I took my car for service at sai Hyundai borivali Mumbai for first free service. Were I had told them that I have some problem with the cars steering system as the car would sway left right while driving as a result the drive would not be comfortable. Had to hold the steering with both hands Even at slow speeds. Service centre advised that all checked no problem. As per the manufacturer s manual many things were supposed to be checked in first free service. Which I seen nothing means nothing was checked. I took my car for wheel alignment to a local tyre service to get my car inspected were I found tyres were not aligned both the front tyres had different toe settings. So conclusion is in authorised service centres nothing is inspected its only on paper nobody has time to attend ur car problem. Incompetent service engineers who are least interested in giving basic services.

Respected sir/madam, I regret to say that my car hyundai i10 grand diesel (HR51 AX 6364) is under warranty and i am unable to get the service. I have purchased this car on 1st november 2013, which holds 2 years of warranty, and during this session i have signed several complaints regarding A/C which is not working properly. I have submitted my car several times in A-1 motors ballabhgarh, but i have never meet with its satisfaction. My car meet with an accident in november 2014 and all the service were provided by the the same hyundai showroom, and at that time also they told me that the car is completely working with AC and all. As it was winter season and there was no need o[censored]sing AC so i didn't check it out, and now in summer when i start to use it, my car use to get heated. i have also signed several complaint on customer care and finally i submitted my car in the showroom for this. Now they are saying that its condenser and motor are needed to be replaced and they are not considering it out of warranty which should not be so. So, i would request you to look into the matter seriously as i am a student, i would be very thankful for your kindness.thanking you. Regards, Pawan Kumar Sharma s/o Deendayal sharma mob-[protected], [protected]

Dear Sir/Madam, I am Sheshnath Singh from Gonda, i would like to inform you that, I had purchase a new car EON aug14 (UP32FT3442 from Lucknow, my car due to an accident bumper and few part also damaged, for which I had gave my car to service centre to M/s Agarwal Moter, Gonda to replace and repair but he not done proper job not replace as well condition he has cheated with me and misbehave. my car still not in good condition. please solve our problem ASAP. I want case file against the same. till date I have not received any reply from Hyundai cust case in spite of several reminders. Regards, Sheshnath Singh [protected]

coolant leakage problem witnessed 2nd time in last one year..this time damaging the oil cooler, radiator & the head. Faced number o[censored]nusual problems in last 3.5 years and having done just 65k kms.. please take feedback from the users before buying the new verna!! thanks Kunal Milwani

Dear Sir, I am using ERA i10 Car, Registration No.GJ01-KH-8954, purchased from M/s Sharma Hyundai, Ashram road, Ahmedabad on 31.03.2011 in Petrol version. Converted into CNG version on 27.10.2012 but alternatively, i am using petrol as well CNG Some time, I am facing brake problem since Jan-2015. When in use the brake during slow speed between 10 & 30 KMPH, the car is stops in long distance & the brake pedal is become hard. I have complained to M/s Sharma Hyundai, Ashram road, Ahmedabad on 04.05.2015 during latest paid service. They have replied that it is because of CNG. However, for my satisfaction to get good result from brake, i have spent an amount Rs.575.00 towards overhauling of Both rear brake and Rs.510.00 towards overhauling of both front brake through M/s Sharma Hyundai, Ashram road, Ahmedabad. vide their Retail invoice no.B[protected] dtd.04.05.2015. BUT NO IMPROVEMENT. You are requested to kindly get the above problem solved permanently. Your early action in this regards will be highly appreciable. Regards Arvind Prajapti, 6, Harivilla Bunglows, Near JK PArk, Chandlodia, Ahmedabad - 382481. Gujarat. India. Contact No : [protected] E-mail : [protected]@gmail.com

Sir, I am Ravikumar, My car No is.KL6G 1004, (Eon) I book the complaints against Hyundai Show room Muvattupuzha, Kerala.Last 18 months my vehicle have many complaints, many times I gave that in your showroom, Their work is very poor always they are doing adjustment work. If comes any play with two parts they will do only one method that time they are filling nice metal sheet only.they are calling only at service time only.last year i suggested with many customer to certified about your company, but this time i never won't to suggest any one.

Hi, My name is Chandrashekar S from Hyderabad. For more than 1 week I have been called by the Hyundai Tadbund Service Center people asking me to give my vehicle for servicing. Today June 5, 2015 I was verbally told as well as sent an SMS stating that my vehicle would be picked up and since morning I have been waiting and even called +91 [protected] (Coordinator's number in the SMS sent to me) but it is so unfortunate that the phone is not being picked up nor I have received any call back from this number. I feel that just to cheat me this number has been provided to me. Secondly, I called +[protected] at 1:30 PM and spoke with one Ms. Swati who told me that my vehicle should have been picked up and told me that she would get back with me at the earliest. Even after 2-3 hours of this call there is no response from the service center. I have sent an email also and have been trying to reach out to this number but no one has picked up the phone. I also have sent grievance feedback to their customer care id and to next escalation point but it is so unfortunate that there is not even an acknowledgement from such a reputed organization that I have received, leave alone receiving a response to my grievance. I think that the service center people on purpose have cheated, insulted, wasted my time, discriminated me by making me stay at home by taking off today from work as well as I had to postpone my other plans for these people who never turned up or called me to give an explanation as to why they have not picked up my vehicle.

The showroom in Sangli, Maharashtra, Mai Hyundai has stopped the counter sale of the spare parts. The service charges are very high, for example they are charging Rs. 60 to replace the rubber of one viper costing Rs. 70. The other charges are also very high compared to the private garages in the city. I am sure that they have stopped the sale of parts to compel the customers to take their costly services. Because the customers are servicing their cars much lower rates in other garages where there are better facilities and technicians. The manager and the service engineer is never available in the showroom for the complaints. They have also instructed the other staff not to give their numbers to the customers. This is illegal and must be stopped in order to protect the customers from being exploited by the showroom people

Hi, This is to bring notice into your consideration that still I am facing the same issue since Nov-2013, it’s been more than 18 months but Hyundai will not able to solve the technical fault of my car. I would like to share my experience with Hyundai. I had bought a Hyundai Santro in Oct-13, and the Registration Number is HR-51-AX-5477. In the month Of Nov-13 my car got breakdown, the music system got turned off automatically in the running car, and the Horn, power window, Lights was not functional properly and the engine gets off automatically, then I tried to start my car, it was not taking self. Bu after waiting 15-20 minutes or connect with the another car battery, car gets start and runs fully functional. Then It will take proper self and everything runs smooth but after a day’s/weeks/month, vehicle suddenly behave like same, everything gets off. Several times I have visited to the service centers and several times service center holds my vehicle for proper check, they have checked my vehicle properly, they gives time to my vehicle, they changed the alternator, battery, fuse spark plugs and few cables no.1 & no.2 . but still the problem is same. Today again I have to face the same issue and sent my car to service center. Although the service manager Mr. Rishi Handa (Safdarjung Hyundai) is very polite and Gentle and understand the problem very politely and always tried to keep his customer happy by giving his efforts and time to the vehicle, even I came to know that he checked my vehicle himself and kept my vehicle under his guidance, he changed the battery of the vehicle, checked wiring, changed alternator, fuse, Changed spark plugs and few wire but still I have not get rid of it. But unfortunately they were not able to give me the appropriate solution, even after 18 months I am facing the same issue with my Vehicle. Although I am very happy with his cooperation and all the support which he give me at the time of problem. I have maintain the service records of the regular service of my vehicle and complaints which I have registered with the service center and records when I have sent my vehicle to the service. According to me I have sent my vehicle to service center at least 10 times for the same issue in last 18 months apart from the service. Today when I have faced the issue again when car was behaving abnormal and the music system gets off & on within seconds and horn was not working, lights were not working, power window and central locking were also not functional, at that time I have recorded the abnormality of the vehicle into the Video clip in which you can realize that music system gets on & off by noticing the sound, within a second and the temperature of car was on cool side when car was running with the speed of 60kmph. Attached is the video and records for servicing and complaints made in last 18 months. Well theses records are not complete records. However you can check the record with the Safdarjung Hyundai service center database. At last I would like to say please appoint a technical person who can understand the problem and help me out to get rid of this problem and provide me the permanent solution. Otherwise I have to go legal and file a case against Hyundai in Consumer court or I have to take help of social media. Please refer below mail to get the more clarity about the issue or please arrange a call back. Waiting for our valuable revert. Regards Rahul Sehgal [protected] From: rahul sehgal [mailto:rahul.[protected]@mobilecem.com] Sent: Friday, August 01, 2014 5:29 PM To: [protected]@hmil.net Subject: RE: Pathetic Experience With Hyundai Hi, This is just update the status that I went to saffdarjung Hyundai Service center on 25-July-15, regarding the same problem. I met there with Mr. Mukesh (Service Manager) and told him the exact problem running with my car. Mr. Mukesh behaved me very well and politely. They tried to solve my problem. He checked my Car battery with the help of electrician, and he found the battery uncharged or down. After that he took my battery and provide me the another service battery and asked me to leave the faulty battery with the service center for the proper check and to identify the problem. Then I called him on 28-July-14 to know the status of battery. According to him the battery was faulty and not getting charged. After that he raised a complaint to Exide batteries for the same and submitted the battery to Exide on 29-July-14. On 30-July-14 I got a message from Exide that battery tested, found ok, please collect your battery. Now the problem is Mr. Mukesh also checked the battery and he found faulty, but as per Exide the battery is working ok. I shared all the facts with Mr. Mukesh, then he assured me that Exide has checked the battery and replaced the water of battery, now you can use this battery, but again if your got breakdown due to battery issue, we will replace the battery and now I am using the same battery. But I will not tolerate if the battery not work properly and my car got breakdown due to battery. As last my experience was very good with the Safdarjung Hyundai, Mr. Mukesh works like a professional and understands the problem so gently. Thanks Rahul Sehgal [protected] From: rahul sehgal [mailto:rahul.[protected]@mobilecem.com] Sent: Friday, July 25, 2014 9:52 AM To: '[protected]@hmil.net' Subject: Pathetic Experience With Hyundai HI, This is to bring to you a notice that I had bought a Hyundai Santro in Oct-13, and the Registration Number is HR-51-AX-5477. In the month Of Nov-13 my car got breakdown (Due to battery problem), the music system system was turned off automatically in the running car, and the Horn, power window, Lights was not functional properly and the engine gets off automatically, then I tried to start my car, it was not taking self. After waiting 10 mins on the road side I tried again to start the car, then all the system connected with the battery start working properly. After that I visited to Hyundai Service centre (Mahadev- Mathura Road), the told my problem to the Service Executive, he suggested me to go Main Hyundai Centre ( Sarita Vihar, New Delhi). After that I visited to Hyundai service centre – Sarita Vihar directly from the Mahadev Hyundai Service centre. I met with service manager there and told him the actual problem of my car, but at that time they are making excuse that today is Saturday and we already have many cars for service in our centre, you have to come down on Monday, I pressurize him to check my car properly otherwise I have to make a complaint to Hyundai customer care, then he assigned a service executive to me for checking the car, he start my car and took a round of the road of 1Km and he did not checked the battery, after taking a round he said, I don’t think that there is a problem in the vehicle, I again forced him to check the battery properly, then he said we can update the ECM software then the problem will be solved and asked me to come again if the problem persists. But yesterday again my car got breakdown in the mid of the way, again the problem was same, I called the local mechanic, after checking the vehicle, he start my car with another battery as the battery of my car got discharged. This is the third time my car got breakdown in mid of the way due to the battery problem, and I am very disappointing to writing a mail to you. This is really a very pathetic experience for me. Request you to look in to this and solve the problem at the earliest. Thanks & Regards Rahul Sehgal Tel: +91-[protected]

I have purchased a new hyundai xcent 1.2 vtvt s model on 7th june 2014 from kothari hyundai tilak road . I received the smart of it aftr 2 months with spell mistake of my father name ( written as Rohan balabheam biradar where as its corrrect spell as rohan balabheem biradar) i gave it back for correction to kothari hyundai i again got it qith different spell Now as rohan balabhim biradar) then again i gave back to to them for correction now from that time i am still waiting for this to come i have made several chases to kothari hyundai since then .. very time i visited them they say its in process u will get in 1 week 2 week its will be almost 1 year this 7th juNe. I approached to the manager last week he said he will personally look into this . after 2 day i got a call from manager saying that they have misplaced the smart card. Now what should i say to this service . Is this kind of negligence i expect from such a brand? Highly disappointed with this service .

Sub:Regarding daniel of warantee I was a satisfied customer of Hyundai and have been using a Hyundai i20 for more than two years. I have also received pretty good service from the Hyundai service centre from where I had bought the car. Reg No. - KL 10 AP 20 MODEL - HYUNDAI i20 ASTA 1.4 BSIV DEALER – POPULAR MOTOR - PMNA - TIRURKAD CHASIS NO. – MALBB51RLDM5301998 I have done almost my car services from Classic hyundai. Till the periodic services and all the works of my car, I had good support and the work done by the mechanics were pretty good. 6 months ago, I had some issue with the Stereo System and had approached the service centre and the executive Mr srikanth and his subordinate Mr. Ishaq (both from classic hyundai Nilambur, Kerala India) had denied the repair of the Stereo System, providing invalid reasons such as, 1) Hyundai does not provide good service for the stereo systems. 2) Persuading me to approach other vendors. 3) They do not have stock of the product. I tried to get it repaired after several requests I made to Ishaq, but the vendors who work on Stereo systems do not have any suitable spare for the device I have in my i20. And all this denial was during the general warrantee time period and even having the warrantee the executives claimed that the company will not provide any support for the stereo system and he would certainly help us if the company had provided. He straight away stated that the stereo system provided by the Hyundai in my car is not supported by the company. Later on i realised that he was making up reasons to deny me from the service. But as i had to go back abroad, i could not contact any official in this regard. It’s been more than 7 months now that I have been facing this issue and am unable use the stereo system. My brother and father had approached the Classic Hyundai Service Centre (Nilambur, Malappuram )several time and requested them to provide a solution for the issue, But were denied abruptly. I am an engineer abroad and come home once in six months. And the last time I came, I had requested the executive to help me in getting it fixed. But they refused and did not provide me a valid reason why is he not willing to fix it. And in the work sheet, he has not mentioned a word about that, which I had requested him to do and instead the service executives has purposefully denied me from the repair of the device. To my concern, I am now very much frustrated and unsatisfied with the service that your employees have provided me and that too, the Stereo System is still in Extended warrantee period because of they lagged me till now and still they are wasting my time upto expire my extended warranty (03/2016). I request you to take immediate action and provide me a solution by either Replacing/Repairing the Stereo System within one week time because I have to return back to dubai. Else, Please revert with a reason why the executive have denied me of the service which I am most worthy of.at present the vehicle is in Classic Hyundai Service Center Nilambur I have attached the a copy of this letter along with this mail for further details. Please donot hesitate to contact us... regards, Rahoof K.C S/o Aboobacker K C +91 [protected]([protected]@gmail.com) +91-[protected]([protected]@gmail.com)

Sir, Am renu k abraham booked a car (eon era plus)on may 29 2015, in hyundai mgf showroom kottayam kerala, under exchange scheme. The mgf dealer assessed my maruthi k10 car and put a price of 2.15 lakhs and also I got an exchange bonus of 25000rs and 15000rs cash discount. And the total onroad price of eon era car is quoted as 3, 96661 lakhs.so I advanced 10000rs and booked the car on may 29th 2015.The balance amount is 1, 31661 lakhs.So am arranging the balance amount and waiting for the further proceedings. But the mgf hyundai kottayam is now compelling me to cancel the order and they tell me that the offers they gave are changed.I dont know why they told me like this because I know the offers are scheduled for the month of may 2015 and I booked my car on 29 th may 2015.so am eligible for the offers.I request hundai (the concerned person)to do the needful and issueing my car at the earliest.am really fed up with the mgf hundai kottayam branch.pls consider my request and help me...

joginder singh raghav Dear Sir, This is to bring your kind attention that I myself (Joginder singh Raghav)& my contact no.is [protected], I purchased i10 Grand sports Model car on 11/01/2014 from sikka motors, maya puri The warranty period has not expired, Earlier I was given the vehicle for repair at deep hyundai najafgarh new delhi On 23/05/2015 my vehcle was suddenly stopped when I was travelling on Yamuna Express way, due to technical reason. I was called the nearest Hyundai service centre and they have taken the vehcile to their service centre. After two days they informed me that they will not repair the vehicle on guarantee, &. I have already explained to them my vehicle is still in warranty period. Thanks & Regards

Sir, I purchased Hyundai Xcent car on[protected] from Punj Hyundai (Punj Motors (P) Ltd.) NH-88, Tikker P.O Didwin Hamirpur Himachal Pradesh-177401 having its engine no.D3FAEM128648 and Chassis No MALA841DLEM018060D, Registered at shimla on 11 Jun 2014 vide registered No HP07C1509.Free Services 1 and 2 were under taken by M/S Yashveer Motors NH 21, Manali Road, Patlikuhl, Distt. Kullu (H.P) timely. The vehicle has covered 16388 KM as on 3rd Jun 2015 on which date the vehicle displayed MIL (Malfunction Indicator Light) while traveling in Shimla city but the said light did not stop illumination. The vehicle is standard in the garage.M/S yashveer Motors and M/S Punj Motors have been contacted on phone and explained the Problem. M/S Punj Motors have also been provided with the live pic of the defect both the above have advised to show the vehicle to the authorized Hyundai dealer/workshop. There is no such facility in shimla city however a service station is located at a distance of 30 km near Shoghi.I will get the vehicle examined by the authorized dealer at your risk and cost as the above problem has not only disturbed my work schedule and caused irreparable financial loss including injury to mental agony. Yours faithfully, Praveen Awasthi (Advocate) Verma apartments, Flat No-4, Devnagar, Shimla -9. [protected],[protected]m).

I share below my bad experience at you service center at K C Hyundai Jammu. On 31.05.2015 I reached the service center at 8.50 I had booked my reservation for service/A C repair of my car i20 JK02AK-8460 on week earlier on phone and my reservation was confirmed at serial no 1. At 10.00 am I was given serial no 5. I asked the Manager Mr Amit that my serial no. was one in the booking list he replied that we dont follow list we have our own system. My car was taken for service at 11.30 am. The concerned mechinic Mr Surjit after completing service very honestly nd sinserily informed that both the shock absorber needs to be replaced for which i gave my consent. after half an hour mr surjit informed that only one shock absorber is not available in the store so we decided not to replace. .when mechanic for repair of A C was contacted (name not known as no employee was wearing any I card) he refused to carry the job with reason i have no time. After the intervention of Mr Amit the said mechanic agreed to check the vehicle. It was 1.00 pm. After washing of vehicle the concerned mechanic checked the car at 2.30 p.m . after inspecting the vehicle he showed his inability to repair the A.C due to non functional of gas machine at the center. I asked when it will be functional he told I dont know it can take 2/4days or a week so come when machine will be ok.I requested Mr. Amit to help me as i have to travel 175 km for job but his reply was not satisfactory. he directed me to come on 13.06.2015 for the said job. I requested to get the job done earlier as it very difficult to use the car without A C in this hot summer. he told me that I got a long list of customers pending with me .who's AC are also to be repaired I am not sure when our gas machine will be functional, so there was no option left with me except to leave the center. I again requested Mr Amit to kindly deliver my car he told me it will be delivered as per system. i waited in bill section for almost for one hour but no body bothered to delivery my car, I finally requested bill clerk with folded hands to please deliver my car he took some some initiative and gave me bill, I was shocked to see Rs 1616/- the cost of one shook absober was charged to me in bill which was never replaced. After my resentment the amount was deleted. by this time is 4.00 p.m . I have spent almost 7 hours in the center for the job which was not rectiiedf due to miss-management and poor customer service. Needless to mention there was no customer in the service center at 3 pm except me(CCTV can be the witness). As such please guide me in which service center in the country I have to go and get the car repaired as there is only one center in Jammu where no hope is left till your company wake up and take some drastic steps so that no more people suffer like me from this mentaharassment

My name is Syam I have i10 era model. May 21 my vehicle have some starting trouble. So I call the service centre. Kazhakkuttam brach trivandrum. The next day they take my vehicle to the service centre. That day evening they call me and told fuel pump is not working. It will take 2days for repair. After two days I call to the service centre that time they told me the problem is some sensor failure between cam shaft and fuel pump. And they don't have the parts so it will take 9 days and already they ordered. But still they didn't get the part my vehicle is still there. Why hyundai is not having their own car parts. it is very difficult to customers. it's already 12 days passed how many days more they will take. Really it's vary poor

Sir, We had purchased one grand i10sportz 1.1 DSL BSIV from your concern wide challan no VC/99 dated[protected] in the name of Jigyasa Sehgal D/o Satish Sehgal. The vehicle was purchased on the occasion of the marriage of my daughter -jigyasa, which was solemnised on 7-5-15. Soon after marriage d couple had left for south for honeymoon and came back only last week when they started using this vehicle but unfortunately it had started giving trouble right from the beginning. The matter was brought to your notice on 29-5-15 and your mechanic at that time had assured us that the fault has since been removed and there will be no such problem now onwards but strangely enough the problem still exists and is being brought to your notice once again for setting it right. Needless to mention that we are already having a hyundai vehicle i.e i20 purchased in my name and had full faith in your organisation and hope that your goodself will not breach our trust. The above mentioned vehicle has since been taken to your workshop today at 2:25pm. Please ensure that the fault is properly removed. Thanking you Sandhya Sehgal 108C Ravinder Nagar Jalandhar

Dear sir, I am Saboora Begam, Owner of Elite i20 CRDI sports purchased from Pothen Hundai, Kollam. On 25 may 2015 the rear glass of my car broken and the same day Pothen service division was informed. They took the vehicle next day but there are no responses until this time. It is an unaccepteble act from the dealer. I kindly requested to nthe company official to take necessary actions... Saboora begam