Hyundai Motor India Complaints & Reviews

i hv purchased my grand I-10 car last year 2nd april 2014 I had suffered lot of different kind of problem of its oil chamber bursting out with a slight touch of ground two times in just a period of 30 days. we have found out that its oil chamber is too low to ground in compare to other cars.we r really very much disturded due to this and fm last 10 days my car is lying in the work shop. company must immidiately see this genuine probelem due to wrong design of car chamber which will again create probelem. its now became very risky to drive such a car. For better image of car in market my car should soon be replaced. kindly reply back for action. ashish kansal mob no [protected] car no up80 cv- 2702

I have purchased i20 active petrol from com Hyundai ddun, on 2 April 2015 but this vehicle is not registered in RTO ddun. The dealer took 10 days time but now 25 days have gone.We are running vehicle without registration . Inspite of regular follow up till Lucknow nothing has happened.

Dear concern I have book one i 10 with DPM hundai dehradun, as i have bought vehicle from another dealer they are not refunding my amount, they are deducting 2000/-, but in receipt it was clearly mentioned they will deduct rs 250 in case of cancellation. It is customer harresment and spoling your future prospectus Rgds Nagender [protected]

On 27th April 2015 my HYUNDAI EON car met with Fire accident right away we contacted Hyundai showroom but the response was ridicolous As the Service manager was not willing to take my request itself Hope i didnt except such a legalistic response from him He responded as the insurance wont cover yet the insurance guys was ready to release the amount Still the service manager replied as we cant do the necessary service Finally he told to shift the showroom as he cant do the need full Since there was no person on the car it was fine The response given by them was not at all acceptable

Sir, 1. I want to purchase hyundai Elite i 20 (Sports Model) through CSD Canteen. In this regard I visited your dealership show room i.e. SAMRITHI HYUNDAI at Ambala City (Haryana). Your staff at showroom asked to me pay the following charges in addition to price of the car (i.e. Rs. 5, 79, 553/- (Rupees five lakh seventy nine thousand five hundred fifty three) : - (a) Logistic Charges - Rs. 4500/- (b) Mating Charges - Rs. 1700/- 2. I agree to pay the above charges and asked for proper receipt of the same indicating the above charges. But they refused to give the receipt and intimated that we can not change the system for you. 3. In view of the above, you are requested to clarify about the above amount is liable to be paid by me or not. 4. Your co-operation in this regard will by highly appreciated. With Regards Gurlabh Singh # 71 Patel Nagar, Ambala City State - Haryana - 134003 Mobile No - [protected]

Dear sir/mam I gave my verna transform car no: RJ20 CC 3001 at kamal hyundai kota rajasthan for problem rectification of over heating, those people took 15 days to repair it, by that time my car was in running condtion.after repairing it they called me up that ur timing chain is not working and when i gave them the car there was no such problem in it . They said they will repair it, for this they took more than 20 days, after repairing timing chain the called me up to say that your turbo is not working we have to change it, i asked them to repair it (but while i gave them my car it was working properly) they took 20 days again to solve that problem. After repairing that problem they again called me up saying that the head of your car needs to be changed that was again their fault while repairing and its almost 18 days and they have not even reverted back to me regarding any solution of my car . It is almost more than two and a half month my car is with them only and they are not responding even. I tried calling them Mr raj kumar ji their who is taking care of, but he is not picking the phone and they dont have this much sensibility that to inform the customer regarding the car. And still i have no information that when they will be retuning my car back. I gave my car on 15 feb 2015, these people hav completly destroyed my car and they don't deserve to be the part of hyundai india . As the kind of service they are providing is pathatic And they are not even bothered about What they are doing, this is the worst service center i have ever seen in my life, full of irresponsible people and non experienced mechanics . Kindly let me know what to do with your people and service center or else i'm filling complaint in consumer court. One more thing we have also filled the complaint telephonicaly but there was no response form there also, i think this company is no more intrested in serving their customers. If you people hav little dignity left kindly seek into the matter and try sorting out my problem. Waiting for your fast response Gaurav sharma Verna transform Rj20-cc-3001 Kota rajasthan Kamal hyundai kota

Dear Sir, I lalit kumar, purchased a new car santro from M R Hyundai Ghaziabad in april 2014. i have driven it 10000km till now. and from 500km to till now i am facing a problem. my car is going in left. for hat reason its making a bad effect on tyres. i got my two tyre changed on 8000km. for that i have paid too. i have called to hyudai customer care more than 20 times but no use. i talked with dealer but no use. and i had a talk with Anju at regniol office but again no use. still problem is same. now i am not getting understand what to do? Regards, lalit kumar [protected]

Dear Concern My hyundai Car was got damaged in an accident and I went to the Hyundai Agency located at mehlan road Sangrur as on 27 April 15 to get my car repair but no service was provided to me by the hyudai agency staff. I went to Mr Sarabjit Singh (Manager accidental repair) and Mr Vikram (from Body Shop) to get estimate of the damage to get insurance cover but they least bothered and kept me waiting for three hours to get the estimate only even after that they didnt provide me the same, in addition to this they lost the key of my car which they handed over to me after another half an hour. Due to their rude ignored and unprofessional behaviour I was forced to get my car repair from local private service station. I request you to pay heat to my words and take some prompt action against the staff personals so that in future they may perform their duty sincerely. Regards Mandeep Singh [protected]

Hi, I bought my new verna fludic on 25th mar 2015 after a week i got an issue above 40km speed noise was coming from front tyres it was very surprise when i given it for first service, on 23rd April 2015 the told me water go inside the disc and car was stand up for 10-15 days in such a case the problem occur, i told them i am using car on daily basis almost 60 km a day running never stand up for more than one day, they replace the disc but i want to know the actual cause, it seems to be a manufacturing defect which they want to hide. i don't know what to say next if you spend 13 lac for a particular car and found issue with in month time felling cheated.

Dear Sir, Thanks for your continuous support. I have bought a used car from my friend lase week. The car name is Santro Xing and registration no. TN04 AD 1707. I given to Vinayak Hyundai for Running repairs on 27/04/2014. Apart from the labour charges they charges Rs. 180/- for tools in my bill. I enquired they told that for depreciation and wear & tear of tools they have charges they told. For what purpose we are giving labour chaerges is a big question? I enquired to the executive who have attended my car he told fuel injector was cleaned. I also enquired to the mechanic who attended my car, he said the injector was not cleaned. More over i am seeing my car from the customer looby the service which has been performing by them. They replaced only the spark plug and wire only they have not touched the injector itself. For that they charged Rs. 415 /- I have bought to notice that i need the reimbursement of Rs. 595 (415 + 180). I have worked in Hyundai and i know the systems where the injector is located and all the parts. Now i am an practicing lawyer. If you have not taken any other step to resolve my problem i am having no other option to proceed under court of law. Kindly make an advice to reimburse my amount. If you have any queries let me know. Thanks in advance. V.Mukunthan. [protected]. mukunth.[protected]@gmail.com

To whomsoever it may concern this is to bring to your notice that it has been a shame on hyundai's part that they are not able to solve the problem of a customer since December-January. The issue with the car is that the seats of the car is RUSTED (PLEASE FIND THE ATTACHED PHOTO FOR UR REFERENCE, all what was possible to take have captured) A seat being rusted is never what I have seen or heard of I am owning at least almost 15-20 cars from i10 to Mercedes M Class Have never seen any problem in any car of mine I have been owning many cars of Hyundai in the lot Have recently after all this also booked the new Elantra 2015 I have never experienced such kind of service and bad experience. The people at your customer relation are just to make fools. Feels so sad to see such response After all this I am actually gonna rethink to buy the Elantra because of the service one of the main things isn't up to expectations then there is no point of buying a car from such company. I have been making a complaint at your service station i.e. SIKKA HYUNDAI MAYAPURI DELHI. They have been telling me that site we have raised a complaint and the company will provide a feedback soon. It is really disheartening to see a service from Hyundai so bad The service manager do not respect customers and in all have no words a to say anything about it Have been also tweeting regarding the problem but the company is also so concerned that they don't bother to call or get back in any way. I hope this mail helps to solve the problem or I would be forced to take an action and file a complaint in the consumer forum against Hyundai for such service and quality CAR MODEL/ NO. Thank You PLEASE FIND THE ATTACHED PHOTO FOR YOUR REFERENCE, all what was possible have captured this is only visible part. Thank You Regards Vinayak Jain Email: [protected]@gmail.com Contact: [protected]

Dear Manager, I recently got my car (Xcent) serviced from DPM Hyundai dehradun. My car on an average runs for about 550-575 kms in full fuel tank, but this time it only ran for 360kms. I made a complaint to the feedback caller next day regarding the same. After making complaint I received around 5-6 calls from Hyundai conforming about my complaint. Till yesterday I was only excepting an apology from your company. But today when a received a call from [protected], addressing himself as service head at DPM HYUNDAI. Changed my view for your company . More than it changed my view I regretted why I purchased a car from HYUNDAI . This person instead of feeling sorry, talked to me in rude language and asked me as to why I made a complaint. On top of that this person shouts at me and asks me as to what logic do I have behind my complaint. Sir I am a reputed businessman in town, have paid 5.25 lacs for this car, am paying 6000 on its service. Do you think that I will put my integrity on stake and lie for Fuel worth Rs 700-800. Now you tell me is this the way you treat your customer when they make a complaint? I have 3 cars of different companies Honda, skoda and Hyundai, But I have never faced such type of problem with the other brands. Today where companies give best of their customer service to keep their customer satisfied, you own such bunch of people who have no etiquettes as to how to talk to a customer, and please stop asking your customers for feedback if you cannot handle negetive feedback. I was just expecting a simple apology from you company nothing else, do u think I have demanded much from u people? Then instead of accepting your mistake by simply applologizing you shout on your customer that why have they made complaint against you . Till now things were different. I was only expecting a simply apology over the phone but after todays episode it’s a matter of my nose also. I want a written apology from whom so ever was the concerened person and the compensation for my loss. If your company fails to make for the loss suffered by me and If my complaint is not taken seriously, I would go further and register my complaint with consumer reddressal court. looking forward for your reply Thanks & Regards Rohan Dhand Dehradun, Uttarakhand PH : [protected]

My car was left at Mandona Hyundai, North Lakhimpur on 21st April, 2015 for replacement of front and rear bumpers and denting and painting of LHS fender. The was was received after service in the evening on 24th April, 2015. But to my utter surprise it was discovered that someone in the service center has stolen my original LHS headlamp assembly and replaced the same with a faulty one. This was confirmed as my original assembly had some marks for identification which were missing and adjuster of the replacement assembly was faulty. Moreover, I fitted my headlamp bulbs with Philips Extreme Vision bulbs. But that LHS bulb was missing and was replaced with a cheaper one. When the matter was brought to the notice of the service manager, he refused to acknowledge the same. Mr Manoj Sarma, the person in-charge denied being involved in any such activity. Now, I am deeply aggrieved at such immoral practice on the part of Mandona Hyundai and seek quick redressal.

ÙSir i want to bring it to your notice that i booked a car ie i20 active earth brown colour vtvts model on 19 march and i am not been able to get the delivery till date the sales manager and the sales executive promissed me to deliver me the car by 23 of april but it has come to my knowledge that even the chassis number is not alloted to me till date sir kindly help me i am suffering a lot due to this delay as this car is to be given as dowery at my sisters marriage on 26 of april sir kindly allot me chassis no as soon as possible hope for some positive reply from you. The dealer is BM hyundai auto dehradun uttarakhand

I have purchased i20 elite Petrol car on 27th September 2014 from Cochin dealer MGF Motors. The vehicle has covered 6200kms during this period. The vehicle has trouble on its half-clutch and RPM gets fluctuates very fast and leads to engine stop. It is mainly found when half clutch is applied and in inclination.

Sir i want to bring it to your notice that i booked a car ie i20 active earth brown colour vtvts model on 19 march and i am not been able to get the delivery till date the sales manager and the sales executive promissed me to deliver me the car by 23 of april but it has come to my knowledge that even the chassis number is not alloted to me till date sir kindly help me i am suffering a lot due to this delay as this car is to be given as dowery at my sisters marriage on 26 of april sir kindly allot me chassis no as soon as possible hope for some positive reply from you. The dealer is BM hyundai auto dehradun uttarakhand

myself vikas koshta purchased hyundai xcent on 24th feb 2015. during the bargain i was offered free accessories of worth rs. 3000/-. but during the deleivery i was given only mud flap, steering cover & foot mat worth rs 2000. Moreover even the manager did not entertain me & i was taken forgranted for the delivery of the accessories. it took 4 turns for me to get the accessory.

As a customer I very shame to express my feelings when Visited your service center located in Thalassery, Kannur dist, Keral, India for replace a nut in engine part and it takes 10days excusing to order the part from somewhere else, as an urgent marriage purpose I promise to pay the carrier charge but they refused and it is very embarrassment. Now very sad to buy a car from Hyundai <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> As an authorized dealer you should take care your customer satisfaction. where is your service excellacy ... do think ... Customer is the KING.

Was not able to make payment on credit card ... We had tried using three different cards none of them worked... The staff was callous to help if he can use another pos machine... It's surprising that we have such level of service from premium car maker... Can this facility be made available @ VELLORE...

On 6th March 2015 my Hyundai Santro car got accident and i handed over the car to Authorized Hyundai service center, Ajmer Hyundai, Near RPSC, Ajmer, Rajasthan for repair. The car insurance was zero depreciation and the service center manager was assuring me that i will not have to pay anything for repairing the car. But today after almost 45 days i was informed my car is ready and due amount is INR 24000 which i will have to pay for getting the car. My only conerns are 1) If the insurance was zero depriciation then why i will have to pay INR 24000 for getting my car. 2) in 45 days my car was reapired and i did more then 25 times telephonic and personal contact to get on update of my car. Why i need to pay?