Hyundai Motor India Complaints & Reviews

Showroom- Austin Hyundai. Place- EM Byepass, Kolkata, West Bengal. I booked an eon from this dealer couple of months back. I gave them INR 5000 against booking fee. Due to the discrepancies in their sales price, I wanted to withdraw that and submitted the necessary documents with letter. They, at first, refused to refund the money saying that this is the company's policy.I talked to the regional office and they said that INR 275 will be deducted from the amount and the rest will be refunded. I informed the showroom about this and they told us that it will take 2 weeks to process, which unofficially took almost 3 months. After that we've been informed that only INR 2000 will be refunded. And this is also according to company's clause. And they took almost 6 months to inform us about this.I also reported this incident to the regional office but no action had been taken. It's been 8 months now and still they did not refunded the money. And also I have been subjected to various harassment by the manager and the sales team. This is my last try for complaint to the authorities. If this does not work I will be forced to take legal actions against the fraudulent business practice and the harassment. Please take some actions to sort this out. I will be gratified and will be able to rethink of your company as a prestigious one again.

गाडी सर्विसिंग झाल्यावर 2 तास झाले तरी गाड़ी वॉशिंग करता येत नाही. तसेच एवढा वेळ का लागले विचारले असता उत्तर मिळाले की व्हील कॅप बसवत होतो. पण व्हील कॅप बसवायला 2 तास लागत नाहीत. आणि गाड़ी सर्विसिंग झाल्यावर नुसती उभी ठेवलेली. वॉशिंग करून भेटनार नसेल तर आधी कस्टमर ला तसे सांगावे.

HELLO SIR, MY NAME IS VISHAL BANSAL I AM FROM SURAT (GUJARAT) I AM USING CAR FROM YOUR COMPANY HYUNDAI FLUIDIC VERNA REGISTRATION NO IS GJ-05-CR-8201 VISHAL BANSALTHERE IS SOME PROBLEM IN MY CAR SINCE 1 MONTH, I WILL SEND MY CAR FOR SERVICING IN YOUR DEALERSHIP SILICON HYUNDAI PIPLODLAST MONTHS BUT THERE IS NO SOLUTIUON ABOUT MY CAR A\C AND CLUTH PLATE AGAIN AND AGAIN .AND THEY WILL BE CHARGED ME BILL APPX 20000 AND THEY SAID YOUR CAR WILL BE UP TO DATE BUT TODAY AGAIN MY CAR A\C IS NOT WORKING AND CLUTHPLATE IS ALSO JAMMED AND VEHICLE IS HEAT, WHEN I CALL TO SILICON HYUNDAI THE PERSON TELL ME ITS YOUR PROBLEM DONT CALL ME(WAPAS SAHI KARANA HAI TO PAISA DENA PADEGA) AND I WILL PAY FOR AC AND CLUTCH 2 TIMES THEN AGAIN THIS PROBLEM AND HER NUMBER IS [protected]. SO PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE AND I AM ALSO COMPLAINT ON CUSTOMER CARE COMPLAINT NO IS[protected] SO PLZ REVERT ME AS SOON AS POSSIBLE

I bought the i20 Elite Sportz (O) 1.4 CRDI on 6th September, 2014 from Sunrise Hyundai Pvt Ltd. I started using the vehicle properly only in October as I went to Canada for some official purpose on 14th September. In early November, I faced a problem which is unheard of. Vehicle’s front AC vents stopped functioning and the only vents from which the air was coming was the front defogger irrespective of the setting. I have a video also made for the same issue as Sunrise people didn’t believe me for the first time I told them. I got it repaired from an electrician only to see that the issue has relapsed. If I were lucky, then the front blowers would work at random times. After a while it became worse and never worked. This time an actuator was replaced. There would be record in the system of the change. I was assured this time again that issue is resolved. Like the last time, within a week the same issue happened with the AC. Since winters were there, I didn’t use the AC and since I was very busy with my office, thought I would get it resolved when I give my car for service. I still went to the Sunrise service center and intimated them about the problem at that time. On 22nd February 2015, I had my second service and reminded about the problem. It got resolved again, only to happen AGAIN with in a 10 days this time. 4-5 days back I gave my car for repair and they have changed the actuator again. As of now the problem hasn’t reoccurred but this time the AC when kept on internal air circulation mode is getting the outside stinking air inside the car. This is so disheartening that after spending almost 8.5 Lac on a premium hatchback such a basic fault is there in the car which doesn’t even happen in the cheapest car on road. I have visited the service center atleast 5-6 times for same issue. Moreover, this time I had asked Sunrise to do the pickup and drop of the car and asked them to clean also. I know there are several scratch marks on my car bumpers and I know each of them. Once my car was delivered, there was a fresh scratch mark on the rear right side bumper. Why I can say is fresh because the car was washed and cleaned and such a mark would fade away in a wash. The story doesn’t end here. I had my Tommy Hilfiger Goggles in the goggle box, which I forgot to remove as they were not visible while clearing the car before the pickup. I know it is advised to remove the loose items from the car but it doesn’t give anybody a right to steal anything from the car if anything is left behind. Hyundai should inform the customer and even before than should themselves check if the car is clear of loose items or not. This is a sort of customer service and trust Hyundai is carrying. I trust neither the quality of the car nor the quality of the service provided. It is the first time I bought any Hyundai car and the impression hasn’t been so good. I am being forced to go into the social media and actually enlighten others that it is really waste of money to buy such poor quality cars. Avnish Kaushik [protected]

I have purchased my car from Dream Hyundai Ghaziabad Uttar Pradesh by paying whole amount on dt 07/10/2013but on my paper they mention financed by Kotak Mahindra Bank. When I approach to dream Hyundai they mention by paying 1000 Rs we will provide you noc from kotak mahindra bank. After many time follow up and visit to dream hyundai i am struggling for noc.My residence is in chandigarh but for this purpose I have many time visit to dream hyundai. But finally I am not getting any answer then writing to you. My dealing person is Mr Basant (Finance) and Mr Rahul (Sales). Please suggest how I can deal that type o[censored]nfair person. Hope for positive response. SP SINGH ([protected]) Email- [protected]@hotmail.com

Dear sir/Madam, I am using Hyundai Accent 2004 Model 1.6L. TN 22 -6309 My address : Plot No: 22, Phase -II, Nandavanam, Near Gokul Nagar, Hosur, Tamilnadu, Pin - 635109. I recently bought this vehicle as a 3rd Hand. I know very well about Hyundai vehicles and Past 11 Years I am also working for Hyundai as a supplier. I have visited many times to HMIL and also I have worked for many Projects for Hyundai. ...

I purchased a new Hyundai EON car from Aditya Hyundai, bhubaneswar but first they prodivded wrong registration paper then told to give updated one within 1 months but after so many times requested still now they are not providing my car updated registration paper. So please don't use this dealer, very bad customer service even they don't know how to behave customers...i m doing a consumer court against them...my name is biswajit sahoo, phone no - [protected]

I HAVE PURCHASED I20 SPORTS CAR FROM BERKELEY HYUNDAI INDUSTRIAL AREA CHANDIGARH ON[protected].AT THE TIME OF PURCHASE I WAS ASSURED THAT AS PER THE HYUNDAI ASSOCIATE SCHEME JULY 2014 I AM ENTITLED FOR REFUND OF RS 11500/-AS ADDITIONAL BENEFIT AND RS 3000/(TOTAL 14500)-AS CORPORATE BONUS FROM HYUNDAI INDIA CORPORATE OFFICE.I AM SORRY TO INFORM YOU THAT I HAVE TIME AND AGAIN APPROACHED BERKELEY HYUNDAI CHANDIGARH BUT EVERY TIME THEY HAVE REPLIED THAT CASE HAS SINCE BEEN FORWARDED TO HYUNDAI OFFICE.. MEENU PURI MOBILE NO [protected] Email ;puri.[protected]@yahoo.com, puri.[protected]@licindia.com

i10 Sportz Hyundai model 2010, 24000 km car not starting, on further inspection the immobalizer and check engine light not working, dealer says need to replace the ECU, cost is 45000 Its a Manufacturing default in ECM on i10 kappa 1.2 series,

I buy i20 mangna o in september 2011 and the problem that i am facing is that whenever i wash my car or during rain the water from the body shell leaks inside the car. This must be technical error because my car is in good condition but earlier i ignore this problem but now it become critical as water leakage increases very much. Please suggest me the solution, my contact number [protected] Leakage is due to some technical fault only because...

This compliant is in response to the call received from one your car dealers Dream Hyundai in Ghaziabad, Uttar pradesh. I received a call in respect to expiry of my warranty of 2 years but as at the time of purchase Mr Shyam Veer sales person and Mr Pant provided me the signed documents in respect to 1 years extended warranty i.e 2 + 1 year extended warranty. Copy already provide to Priyanka in dream Hyundai. Now for the same they are now saying this document is not provided by them and no extended warranty exists and will expire on 30th March 15. For clarification I called Shyam veer several times but he is not responding to my calls. This is the services I never expected from the Hyundai dealers. They are asking me to visit the branch, which I am unable to do so. This is purely harassment of the customer after purchasing the vehicles and providing the proofs which you people are reluctant to oblige. I had never complained about various other incident I faced during the free services, but this is a high time and feel should have reported all the incident and initially filled complaints against the wrong doing of your sales people. Hope this is resolved at the earliest Regards Vipin Gupta Vehicle No: DL13C 5975

I have purchased Hundai I-10 Sportz on 3-1-2014 from Hundai show room ie RITU AUTOMOBILE PVT. LTD, Sarawak Baka kalyan.After 4 months I received RC book but instead of my car model SPORTZ it was stated MAGNA.Again form was submitted for correction by show room RTO executive (as he stated).Now almost 1 year passed, I have not received my corrected RC book. I. I repeatedly requesting them for the office copy of form which they have submitted to RTO.Repeatedly calling them but they r least bothered.My husband who is senior citizen going many times n requesting them, .We can not go out of town without RC book.Many times after 1 call our phones R not picked up by executives.I am 55 yrs working lady an not go personally every now n then. I. After trying maximum sources I had to complain abt RITU AUTOMOBILE PVT. LTd, SARAWALI NAKA kalyan. Thanks and Regards

I send my car verna fluidic to service center navjivannavjivan motors surat. Their driver has come and take my car for service and promise me to deliver at 6:00 clock but they didn't delivery then I call them they said me deliver at 9:00 pm, but they didn't. I call I'm morning at 9:00 am they said they will deliver at 9:30 am. whenever I call they ask about my cars detail. I hope you will take strict action. Ur service is very very poor.

elroy hyundai is the very bad they not listen customer. AFTER SALE ***ELROY HYUNDAI SHOWROOM NOT LISTEN SINGLE WORD. I BUY XCENT CAR IN 2014 DEC. AND SAME DAY I GOT PROBLEM IN CAR BUT THEY NOT LISTEN TILL DATE ALWAYS SAY WE WILL FIX 4MONTH GONE BUT THEY NOT LISTEN SINGLE WORD DONT BUY CAR FROM ***ELROY HYUNDAI*** GO TO OTHERS SHOWROOM BUT DONT GO TO ELROY. I CRY EVERYDAY WHY I CHOOSE THIS SHOWROOM FOR BUY CAR.. GOOD LUCK FOR ALL

Dear Madam/Sir,
This has the reference of my yesterday's mail as below.I would also
like to mention here similar rebet facility is extended to customers
by M/S Bengal Hundai, Kolkata and Shri Hundai, Bokaro which I have
come to know after talking with them today in the morning,
M/s Hundai is a reputed and fair auto co.Being a customer, fair deal
is always expected from all Hundai dealers.Hence I request you to
direct your Rourkela dealer to extend the insurance rebet facility
on Ex-showroom price.Thanking you.
With regards,
Yours,
R.B.PANI,
ROURKELA
Dear Sir/Madam,
I have intended to purchase a new Hundai car(XCENT, SX(O), PETROL,
WHITE COLOUR)from your Rourkela, Orissa dealer.Today I have come to
know from your dealer that M/S Hundai is giving 50% rebet in
insurance policy for the same model.I have allready achieved 50%
rebet from Natinal Insurance for my old Maruti car and National
Insurance has agreed to transfer the existing insurance(with present
50% rebet) to new Hundai car.
In view of the above I request you to give the same amount of rebet
not in insurance but in Ex-Show Room Price.I would also like to
mention similar rebet was given by your Rourkela dealer to one of my
friend when he purchased Hundai Centro car(four to five years
ago).Right now if you do not extend the same facility to me I may go
for Maruti Swift Desire car.Awaiting your sharp reply.Thanking you.
Yours,
R.B.PANI
ROURKELA, ORISSA
PHONE:[protected]

I have book my car on 15th Jan 2015 in Triumph Hyundai, near YMCA College Faridabad. The person dealing with me Mr. Ajay Verma insure me that he will deliver my Elite i20 magna model by 7th March 2015 but today its 20th march 2015 and still he is not ready to deliver my car. I have paid the amount as well as fulfilled all the necessary documents required.
I would be very thankful to you i[censored]h see to my complaint as soon as possible and take strict action against Mr. Ajay Verma.

sir, Im Anil Nair from Thiruvananthapuram Kerala. i own a Hyundai Grandi10 Sportz Petrol car(Black Colour) The Registration number is KL-01-BN-4723. its more than 1 year since i purchased the car. at the time of purchase i was told that the car would get a mileage of around 19km/ltr. but the problem is that im not even getting 10km /ltr. I request you to gv me a solution on what to do about the mileage. MY contact num is [protected]. hope u will give me a reply.

I 20 Vehicle No :TN20BQ 4507, Self driven.Total distance covered 21659 Km Only . On march 12.03.15 while travelling with family Burning smell observed inside cabin & found Engine compartment is full of smoke and Car escaped from catching fire due to bad service . HISTORY:On Dec 14 vehicle went for A/C repair and Evaporator assy, A/C compressor oil, A/C gas replaced at Oman hyundai service centre.Poonamallee and around Rs 5000 charged. FAILIURE:With in three months this incident happened with a total Km of around 450 after service ACTION TAKEN: Car taken by Oman service centre for diagnosis and informed me A/C compressor, Condenser, Expansion valve, hose etc got failed and estimate of around 40000 is given which is shocking and not accepted of their poor service. So I raised Call log & mail raised to Hyundai service management for investigation to confirm Service or system failure and get some support .After 3 days Hyundai service management confirmed the duplication of same what Oman has said . As a customer how a proven running model i 20 will have this safety issue and why the service centre has not identified during service on dec 14 and lead to such big failure. Already 5000 is spent and another 40000 how a customer will afford such huge amount. No support or help from hyundai management which makes me total dissatisfied. Requesting hyundai management to look into this issue once again and do some needful for customer satisfaction. Looking forward to hearing from you. Vimal Kumar.J [protected]

I am Vishnu. I currently owns a 2011 model i20 Asta. Gave my car for replacing of steering ball joint and shock insulator yesterday (18/03/2015) to SS Hyundai Mavelikkara - Thiruvalla Road, Mavelikara, Kerala 690101. They told that it will take them 1 day to repair and asked to collect my car today by 11. (19/03/2015). As per the comunication went today to pick my car and what I saw was shocking. The front glass of the car is completely broken and the service centre didn't even show the basic courtesy to call and inform the situation. And once I reached the service center they are telling like they won't charge anything for replacing the glass. (as if it happened from my side) please look into the issue and please do take necessary action on the issue. and i am sorry to inform that i am not at all satisfied with hyundai service and will never recommend anyone to take a car from hyundai in the future.

Dear sir, I purchased the Hyundai Xcent Sx(o) Red Passion From ( RIYA CARS PVT LTD.) Mahesana Gujarat.. on Dated 21/04/2014. I Confirmed the Car in Rs. 8, 68, 000/- Only on Road.. and for that i gave him Cheque of Rs. 1, 00, 000/- on dated 26/03/2014 with Cheque No. 14 of HDFC BANK LTD for booking... Then again I gave them second cheque of Rs. 68, 000/- on dated 15/04/2014 with Cheque No. 18 of HDFC BANK LTD. And the Remain amount of Rs. 7, 00, 000/- was Given by my HDFC BANK LOAN ACCOUNT. Now the problem is after deleivery of my car they give me the leagle doccumets like Invoice, Insurance, Rto. etc.. but its not matched the totle figure of Rs. 8, 68, 000/- I call them to send me the statement of my car but they are very irresponsible and nobody listen to my complain.. I call to them so many time.. but each and everytime they given me some non sence reasons...like accountant is not available today or accountant is on meeting etc.. and I m leaving in Ahmedabad City which is far away from mahesana so its not possible to go there everyday... Now I m Hopeless and tired of this matter and I mentally thought that they are cheat with me ... So I request you to help me for this... otherwise i have to go for leagle action ... Here with I try to attach the Doccumets copy which are they provided to me... Thanks... Yours trully, Hitesh Khokhani (+91-[protected])