Hyundai Motor India Complaints & Reviews

Respected Sir, I Have Booked an Elite i20 Asta DSL on18th November 2014.I Had made the Full Payment of the car on December 30th 2014 and their promised delivery of the car was on 10th January 2015 and still today (17th march) I have not received the car.Also the Manager has behaved in a very rude manner when I questioned this Because of this dealer(HILTON HYUNDAI) I have loss of More Than Fifty thousand Rs. As I am paying the EMI for my...

We are deeply disappointed for buying car through "Hyundai Advantage". The excitement of being proud owner of i20 car lasted only few days, as one started facing problem just after 3days of purchase, wherein one of the door was not getting locked through remote, and clutch was bit hard during use. While the door problem sorted out, with regard to clutch problem the representative in the store told, nothing to worry it will get better by time and there's anyway one year warranty for buying through Hyundai advantage! From the past few weeks, my son was frequently expressing problem and when approached the showroom the same representative told to approach the service center it will be sorted out, when approached the Hyundai service center, we were told clutch and some other parts need to be replaced and will cost Rs 33, 000/- plus, when asked about guarantee we were told clutch doesn't come under guarantee! Further we were told by service as per their records the vehicle was last serviced on 12th Dec 2013, whereas I bought the vehicle on 19th October 2015 vide their sale agreement number 669 dated 19th October 2014, which means intentionally they haven't done the servicing and sold it us with many problems in the vehicle and trying to make money now! Further when I handed over the vehicle for servicing today, I saw there's a free service week was on starting from 13th March to 22nd March! With 1 year free service warranty up to 20, 000 Km's, with just 3 months o[censored]se hardly run for 3000 Km's. If Rs 33000/- is charged during free service period, I feel there's something seriously wrong and Hyundai has completely cheated me! I tried complaining to company officials but no one shared any company official number, tried lodging complaint through website wasn't successful as it worked only for taking good customer stories not the service complaints!

I took i20 elite sports, while taking the car I was told that you will get average of 18 km per ltr but I am getting 10 and on first servicing when I told that I am getting average of 10 they said after second servicing you will get 18, but it was not mentioned anywhere that after 2nd service it will improve. Pls try to solve my problem of fuel average as now I am feeling I was cheated and this I never expect from hyundai as before this I was driving i10.

Hi team This is to inform you that am enquiring about my verna car break hose tube Pope for front right side wheel as it is cut and all service people are telling me they don't have stock they will have to order it is been a month am chasing and still they are saying they are not received the stock and I have not used my car from one month it is very disappointed to me when I bought this car paying alkha to gather parking at home from one month and break hose not availed in entire Bangalore Hyundai service centre please kindly do the needful at the earliest Verna Car 2008 model KA 04 ME 8295 Break hose fluid Tyne pipe right wheel front Regards, Nandan [protected]

Dear Sir,
I have purchased the subject car on 19th April 2013 from NIMBUS HYUNDAI Sector-5, Noida and getting warranty services done thru Hyundai service station at Sahibabad facing no trouble till last month. But recently the noise/humming level has increased to a noticeable very higher side. I approached to the service station but they are trying to convince me saying that it happens in the disiel cars and we will show you same in new car. Mgr, workshop Mr Bist and one Asst.Mgr Mr Sonu Kumar ([protected]) from Nimbus Motors are the contact persons in this regard.Two days back they have shown me one 80, 0000 Km running car which was having almost same level as of my 15, 000 Km running car.I requested them to bring down the noise level either by reducing the rpm or whatever way but they are not able to give any solution.For last one and half year I never noticed this much noise level in my car and I was very happy with its performance.
Under the above situation, you are requested to look into my problem and give me a solution rather than convincing me for the same level of noise. At this stage I am feeling that why I have spent three times of a normal car when it has also started showing same performance.
Looking forward for a solution to the problem.

Thanks,

V S Tomar

Hi, we have bought grand i10 sportz petrol version 6 months back from Morani Cars Pvt ltd Jaipr, and first service done on oct. 2014. After the first service engine light indication illuminates continuously. Morani car service center at gopal pura near ridhi sidhi sweets workers have very less knowledge of car issues and even they donot have the car spare parts they are unable to resolved the car issue. Then we visited to another morani's car service center at sitapura industrial area. They have replaced the sensor and took 4-5 hours to replace the sensor and issue was resolved temporarily but next day same problem persist again. My car still in morani car service center at sitapura industrial area and donot know when they will return my car. I have already taken my 2days leaves from office only for this car issue. Please resolve my car issue ASAP if they donot have any resolution then replace this car with new one. Kindly consider this email as escalation from my end and i never suggest anyone to buy hyundai car in future just bcoz of service.

Car service of Advaith Hyundai is very very bad and I feel they are fleecing customers. Their service center is in devarabeesanahalli Bangalore, India. The lock button in the i20 vehicle key was broken and during regular service I asked them to fix it. The representative told me that it would approx cost about Rs1000 or Rs2000 to replace it and he took my signature in the Job card which states the approx cost is about Rs 9300 (see the attmt) for the entire service including blank key. I was shocked to see the bill for about Rs 21000 (see the attmt) during delivery and the key alone costed about Rs 11000 including all tax. Work Order: R[protected] Service Order: Rajendra Naik #1. The service representative didn't tell me the correct cost of the key when he took my signature. (The job card states Rs 9300 including blank key). #2. The shell could have been replaced for about Rs 500 instead it was replaced with a brand new key configured to a new transponder. So totally I had to pay 11, 000 for what that should have been around 500. My complaint is about the unethical way Advaith Hyundai is operating and fleecing the customers.

Hi Hyundai Team, I am not happy with Clutch plate problem in my Verna Fludic Car for driven Km 12800. I am getting severe leg pain when I am driving the car, then I visited Laxmi Hyundai Service Center, Kukatpally, Hyderabad last Sunday, they temporarily fix the problem, now again same problem repeats and even Car performance get down. Could you please help me to resolve this issue ASAP. Is it Verna Car expected behavior of Clutch plate problem with in KM 12000?. I am surprised! My Contact Number: +91-[protected] Thanks! Regards, Prasad. Y

Sir I have taken a on 31.10 .2015 from Bearing ragistration no mh 17 az 3102 from shirode hyundai, Sangamner. Before that i was called for delevary on 28.10.2015 but for my surprise keys was lost at delers end. From day one trunk was not operated by remot and stearing warning light was on. On my consistant followup stearing problem was Solved but trunk problem was as it is. Now from 4.2.2015 a/c is not working and my vehical is at your service centar at sangamner. Is, nt it a great problem for a new car? Therefore my request u to solve the problem permanantly.

Hi I have been using Hyundai sonata 2003 for the last 2 years or so. Currently i am having a trouble that my car is not starting.I have taken the car to the authorized service center and based on their investigation ordered speedometer sensor but still the car didn't start. Now they are saying me that i need to change the immobilizer part and even if i change they cannot guarantee that car will start.Changing the mentioned part will not be affordable for me as it will cost roughly 40000RS plus and i don't want to do that when they cant guarantee me that my problem will be solved.I am planning to take the car to an open ground and burn it.. Seriously very frustrated . Contact me immediately.Already spend a lot of money on the car. Don't want to spend more.(mob:[protected]

I bought a Car Hyundai Eon Era+ in the month of december14' from Ramnandi Hyundai Gaya But till now i am not receive my services book and other paper. I am not lived in Gaya or Near by, So at time of purchese they commeted me every thing i needed they provide in Sasaram. Now a day they didnt receive my call. Request to you please take some Necessary action. R01egards Dhananjay Singh [protected]

To, The Manager Customer Care Hyundai Motors Pvt Ltd, India Subject :- Complaint R / Sir, It is kindly to inform you that 1. I the undersigned Tushar D Haridas booked I 10 magna car from Eros Hyundai Ghat Road Nagpur on 26.12.2014 & took delivery on 24.01.2015. 2. I made the down payment of Rs 200000/- (Rs 50000/- by cash and Rs 150000/- by cheque no 007261 o[censored]BI) and rest amount is financed by SBI. I also paid Rs 7000/- (approx) on ultracoating and anti rust. 3. Reason to purchase car from Hyundai motors is the reliability of company, fair deal and prompt and complete justification to the complaint of customer. 4. Sales executive Mr Bhojraj & team leader Mr Vipin entertained me. 5. It being my first purchasing of car, I was wholly dependent on Mr Bhojraj & Mr Vipin. 6. Before booking and even at the time of booking I categorically told both of them that I want the car manufactured in the month of December 2014 only i.e. of the month I booked the car & they assured the same. 7. On delivery also I was told by Mr Vipin that the manufacturing of car is of December 2014 only. 8. But when I received R C book of my car it is revealed to me that the month & year of manufacturing of car is March 2014 which is 9 months old from the month of booking. 9. It is utter breach of trust and shocking to find that Mr Vipin spoke lie to me. 10. Immediately after that I spoke to Mr Bhojraj & followed Mr Vipin in this regard. 11. Mr Vipin on the contrary did not respond me properly. 12. Hurt by this treatment I met Mr Suraj Bhusari (GM of Eros Motors Ghat Road, Nagpur) but he also turned me away by saying that “Nothing wrong is done to me during the deal as I have signed the papers”. 13. Sir, I am left with no other way than to put up my complaint to you. Sir, I strongly feel cheated by Mr Vipin on behalf of Eros Hyundai Motors, Ghat Road Nagpur. Hence I further request you to register my complaint against Eros Hyundai, Nagpur and ensure the best possible remedy by replacing my present car by the other one manufactured in the month of December 2014 & of the same colour etc. as promised to me. Hoping you will take the early and necessary action in this regard & will ensure no more mental harassment to me as I have already been cheated in this purchase deal and will maintain the reliability & reputation of Hyundai Motors in the market. Thanking you. Details of car:- Version – I 10 magna RTO no :- MH 40 AC 9528 Colour – Silky beige Booking date – 26.12.2014 Delivery date – 24.01.2015 Date: - 09.03.2015 Place: Nagpur (Tushar Haridas)

THIS IS TO INFORM THAT RECENTLY I HAD PURCHASED XCENT VEHICLE NO KA 41 Z4113 FROM BLUE HYUNDAI IN MONTH OF SEP 2014. DURING THE DELIVERY OF THE VEHICLE WE FOUND THAT SOME ACCESORIES LIKE FLOOR, AT AND MUD FLAP WERE NOT AVAILABLE IN THE VEHICLE AND ON ENQUIRY WE WERE GIVEN VAGUE ANSWER AND UNETHICAL LANGUAGE BY THE MANAGER AT THE BLUE HYUNDAI WAS USED . AFTER OUR REFUSAL TO TAKE THE DELIVERY OTHER PEOPLES INTERVENED AND WE HAD TAKEN THE DELIVERY OF THE VEHICLE WITH THE PROMISE THAT THEY WILL GIVE US NOW TEMPERORY MUF FLAP AND MATSWHICH THEY WILL REPLACE AFTER THEY RECIEVE FROM COMPANY. NOW IN FACT IT IS MORE THAN 6 MONTHS AND STILL THEY HAVE NOT GIVEN. RECENTLY WHEN I GOT THE VEHICLE SERVICED AND WHEN THEY HAD ASKED US TO RATE WE HAD RATED 6 AND WE WERE FORCED TO RATE MORE THAN 9 WITH THE PROMOSE THAT THEY WILL FULILL THE PENDING ISSUE. ALSO IT IS VERY SORRY STATE OF AFFAIRS THAT AFTER THE DELIVERY TILL DATE NO PERSON FROM HYUNDAI CUSTOMER CARE HAS ENQUIRED ABOUT OUR EXPERIENCE AFTER THE PURCHASE . IN FACT IN LAST 5 YEARS I HAVE TAKEN 7 HYUNDAI VEHICLE AND NEVER IT WAS THIS EXPERIENCE WITH ADVAITH HYUNDAI. NOW THIS TIME WHEN I HAVE PURCHASED THRU BLUE HYUNDAI I HAVE BITTER EXPERIENCE AND WITH NO AFTER SALES SERVICE ENQURY I FEEL THE SERVICE AT HYUNDAI HAS DETORIATED. ITS OK IF I DO NOT RECIEVE ANY ACCESORIES BUT PLS DO NOT TREAT A CUSTOMER IN THIS MANNER AND INSULT THIS I FEEL WILL BE MY LAST HYUNDAI VEHICLE PURCHASE AS THE AMOUNT OF ILL FELLING GIVEN BY BLUE HYUNDAI IS MISERABLE.

Dear sir/madam Recently on 11/02/15, I purchased the new elite I20 from KUN Hyundai ECIL branch, hyderabad. On 17/02/15 when I was taking out the car (which was not even driven for 100Kms) in reverse gear at very low speed from my residential parking area the LEFT side Front Tyre burst. Then I immediately called the Manager of KUN Hyundai and according to his direction I replaced the tyre with the stepney tyre (which is not an alloy wheel to my surprise) and as it was a holiday for Show room on 18th feb due to Shiva rathri Festival. On 19th feb I took it to the showroom in the 1st hour itself. To my surprise the service personnel immediately started telling that it is not the fault of the tyre (Note: there was not even a scratch on the car and also on the alloy wheel) and instead he stated that the whole expense should be borne by me as tyre don’t not directly come under Hyundai warranty, they provided the forwarding letter and suggested me to go to the Goodyear dealer. Good Year dealer was around 20 KMs away from the showroom, Which I carried the damaged tyre to them. There it is found that they were not at all willing to take up my case and not bothered much. so I again went to the show room and told the response of the Good Year dealer and I have requested them to take up my case as per the warranty card provided by the dealer for all bought out items warranty. They took up the case and took the burst tyre also and I was told that within two days the issue will be resolved . But after waiting for two days there was no communication from the Hyundai side. When I tried to call them they were very rudely replying that whenever the representative from Goodyear tyre comes we will intimate you. But after another two days when I went to Hyundai service centre they started telling me that the Goodyear representative has already made a visit and given a report that it is not the tyre manufacturing defect and it is caused because of the strong hit to some sharp object. To which I once again started telling the whole story that if it is a hit how come there is not even a small scratch on the car and also how is that the alloy wheel also does not have any damage. To which they agreed to write to the Goodyear customer care and again after several visits, on 02/03/15 when I visited the Hyundai service centre, I came to know that the Goodyear has agreed to give a discount of 25% as a goodwill for replacement. I am not able to understand here that what is my fault in the total episode and why is that after 15 days of wait I am with no proper solution .When I talk to the manager of the showroom he tells me to take up the insurance which again they have doubt that whether it is covered are not. During purchase of vehicle they suggested me to go for Bharathi Axa insurance company with nil dip option by paying additional 5, 000 Rs. which they convinced me that it will cover everything. I request you to take up the case immediately and replace the tyre which under warranty .which is purely manufacturing defect .When I purchase the car, it is the responsibility of the car manufacturer to ensure that there are no defective parts, it is there responsibility to take up the case and not the poor customer who spends the hard earned money to fulfill the lifetime dreams of buying a car . Also I request you to please ensure that the customer is treated as he has to be treated by the showroom and service personnel which will hamper your credibility in the market. Details of my Car: Hyundai Elite I20 Asta Model with engine no. G4LAFM568600 with Good year Tyre Batch Code 0215 for all five tyres.

R/sir, I am Sandip Totala from Jalna, Maharashtra. I brought your New Verna car fluidic model in the month of March 2012 after waiting for SIX MONTHS. Since than I am facing lots of problem with your vehicle. Firstly I faced the problem of rear suspension. After my several follow up with your authorized distributor Dhoot Motor, Aurangabad and several repairs my problem was left unsolved COMPLETELY. Still I do get huge noise of jump as soon as my car passes over very small stone or hole. This sound is not observed in any of other car of lower segments also. Now second time before six months (don't remember date and you can tally it with my servicing history) I came to know that I will have to change my clutch plate. This again caused me 12000/- bill. Now third major issue is My verna's MALFUNCTION light is on. Again I went to Dhoot motors. Mechanic over their says me that due to water, the sensor kit is damage and needs to be changed which again will cause me 12-14 thousand INR. Has company ever mentioned any where that use of water should be restricted to avoid damage of Sensor kit. I am not complaining for Dhoot Motors but your vehicle is itself problematic. Please solve my following issue at earliest. If I am left unsolved this time also I Promise that I will never enter an Hyundai Showroom to buy Hyundai car Nor suggest any one to buy HYUNDAI CARS and will try to convinces and convey my complain to new customers which will again stop them from buying Hyundai car. Also reaply me time you need to go through my quire after which I will be free to go in Consumers COURT.

I purchased a Car from Berkeley Hyundai in Chandigarh, which was delivered to me on 1st Jan. Its been 2 months since I got the delivery of the Car but its been only once when I actually drove the car. I always had good feedback about Hyundai till I decided to buy a car for myself. There is some issue with the Meter of the Car which fluctuates as soon as you put it in Self Start and the dealer is ready to replace the part with Demo Car. I have bought a new Car and I would not want a used part in my brand new car. Its been 2 months, I am paying the EMIs for the Car without even driving it. Every time, I go to Hyundai Dealer, they keep the Car for 3 days and then give it back saying everything should work fine, which is not the case obviously or else, I would not have to escalate the case. I am not even sure, if they are replacing the part with a genuine one or not. Please do something about this before I go and escalate it to your CEO Seo or I go to consumer court to get the Car replaced and get some compensation from your company for all this hassle. Regards, Vikas Verma

MH40KR7988 When my car is in warranty at that time im facing a poor pickup problem low pickup not instant pickup like as new So i have put it in servicing when my vehicle is in warrnty then your technicians and engineers said that turbo and clutch plates are suspected But at that time they where saying that these parts are not covered in warranty and you have too pay for that and they just temporary serviced my car and hand it over to me And my problem is not solve and now i have put my vehicle for that same problem so now tell me now what to do? Because when my vehicle is in warranty at that time i have said that pickup is not as good as before say they just delayed my warranty date and now they were saying that turbo suspected and clutch plate is gone so tell me what should i do now? Because i have a written job in what your engineer wrote that turbo is suspected and at that date when my vehicle is in warranty And in your system data is also showing that i have raise a complaint for poor pickup also Now please i request you that replace my turbo and clutch plate in warranty, or i have to take some law full action or go to court to waste my warranty period and delayed of warranty. And please give me result as fast as you can so i have requested you to resolve my problem fast...

Dear Sir, DURING WASHING OF CAR OR DURING RAIN PLENTY OF WATER ENTER IN STEPNEY AREA don’t understand how this happened. ALREADY I DID THIS COMPLAINT TO - JMV Automobiles Pvt. Ltd. A-108, Industrial Area, Near Riico Chowk, Bhiwadi, Distt.-Alwar - 301019, Rajasthan. M- [protected] T[protected] E-mail : gm.[protected]@jmvhyundai.com Web.: www.jmvhyundai.com THEY TRY TO RECTIFY THIS PROBLEM BUT NOT SUCCESS need your help to rectify this problem ON PRIORITY. Other details mentioned below- VIN#MALBBS1BLDM546895 Engine#G4LADM031176 Customer Name : SAUBHAGYA RANJAN SAMAL Contact Number : [protected] Email id : [protected]@gmail.com Registration : HR 51 AX 3827 Vehicle model : i20 Workshop Code : N4206 Type : Complaint- Water enter in Stepney area Area : Plenty of water enter in Stepney area during washing Or during rain

I have a complain for hyundai verna 1.6sx crdi from Koushal hyundai, siliguri on[protected] bearing chassis number MALCU4IULDMI23452 AND ENGINE NUMBER D4FBDU293588 AND MFG YEAR 2013 IN THE name of R.k. Berlia. I am facing a problem with the Brakes. The problem is that my brakes are not working properly and let me explain with a instance. I was travelling to gangtok and the car speed was near about 60-70kmph the road was fine with one or two potholes and i had to apply sudden braking because of sudden appearance of a vehicle. The car was braking fine but as soon as the tyre entered a pot hole the car suddenly lost the brakes power and started to gain speed(for example 100% brakes came to 20% braking power) with a lot of sound from the bonnet i was nearly saved from death. I had been to the service center and had complained but they are saying that the brakes are fine and there was a rust so this happen .But as of me i am not satisfied that a new car and such a reputed company talks about rust and the same problem persist and i am facing a lot of danger driving a defective vehicle. Kindly give me a solution. or i will be forced to lodge a complaint with the law.

Dear Sir, Car details: I10, UK06V2157 ; Name: VP GuptaI have purchased I10 on 27th Feb 2012, since then I have done services / maintenance only with authorizedHyundai service center only. Now the Km reading is 22717Details of service record are as follows:Service Date Dealer Code Service Mileage Service Type Paid AmountFebruary 25, 2015 N[protected] PS 10457.75February 20, 2014 N[protected] PS 4872.86August 5, 2013 N[protected] PS 6806.7February 27, 2013 W[protected] FS 1578.94August 24, 2012 W[protected] FS 850.27April 26, 2012 W[protected] FS 0Apart from that 2 more visit have been done for abrupt breakdown.Since beginning this car gives a miss on start up at least 2 to 3 times, a poor pickup & low mileage andthe same is been notified to the service engineer all the time. And every time some cosmetic make over isdone and the car is returned to me stating no problem is there and no adverse thing is being found. To my wildexpectation (as I have mentioned in my previous email also after the expiry of warranty period) when Ivisited yesterday for service and the same problem, it is been intimated to me by the service engineer thatCatalytic Converter is choked which costs Rs 20, 000 though it is out of warranty now.As a lay man how and why this happens i do not know. After I have done some brief research it is being found outthat Catalytic Converter have a life cycle of 100, 000 Km to 150000 Km but in my case it is worn out only at 22717kms.How it is possible and why should i have been penalized for that. Hyundai service is at complete fault for theGmail - I 10 problem not rectified after 5 service visits also https://mail.google.com/mail/u/0/?ui=2&ik=2bca273e82&view=pt&se...3 of[protected]:08problem i am facing. Is it not the duty of Hyunadi to take care of such incidents? i have lost faith in Hyundaiservice now.Is this the company policy to keep the loyal customers in dark till the warranty is over and charge them for thesame heavily? Cannot expect this from a Korean company.Looking for a fruitful reply...if not i need to turn my head to consumer forum.V.P. GUPTA[protected][Quoted text hidden]