Hyundai Motor India Complaints & Reviews

got my hundai i10 car Reg no: HR26AY 7225 serviced on 27th March 2015 from Chaudhary Hundai in Bijnore. They have charged around 10000. However I have paid the complete amount. But after the service I am facing lot of issue. I am not able to start my car. Moreover I was stucked two times in the night on national highway due to starting problem. I have contacted the service center many a times but till now my problem could not be solved. I guess the parts that they have replaced during the service are defected or duplicate. I am very much depressed with the service of Hyundai. It is my worst experience with hyundai. Although they have charged a big amount, still they could not provide good service. This experience will not doubt demoralize the customer from approaching Hyundai authorized service center for service. Now i realized it is much better to approach a local mechanic rather than authorized service center. Mukul cell: [protected]

Dear Sir/Madam, Greetings of the day Iam Saneesh kumar from Trivandrum, Kerala, I have a complaint regarding my Hyundai Eon D-lite+.I bought my car from Hilton Hyundai Trivandrum, I got a very good offer from the sales team and Iam fully satisfied.After one month I feel a noise from the steering side, at the same time I informed to the Hilton service team.This is my first experience with the service team.They checked my car and nothing was found.After that I went to my home town Kottayam, Kerala, that time one free check up camp is going on MGF Hyundai Vadavathoor, Kottayam, I gave my vehicle to them and they found that car silencer was damaged.They ordered the parts and changed it within two days.Again I gave my car to Hilton Hyundai for the remaining services.A few days after my last service I heard one free check up camp conducted by Hilton, I gave my car also, that time they told me that your car silencer was damaged.I shouted at the technician as they haven't mentioned the time of free service.I have taken an additional warranty at the time of purchase.They told me that additional warranty doesn't cover silencer.It's purely the service on hearing this is i argued with them saying whose fault is it.Finally they agreed to replace the silencer.The very next day they had changed my silencer.At the of delivery I noticed my car running board was damaged.I informed to the service manager Mr.Jithu and he told me that now he is busy but will check once he is free then he got back to me after a weeks time.On checking the vehicle he has agreed and accepted the fault but unable to help me as the amount for that part is on a higher side.He advised to do the work on the paid service and the same to be claimed from the insurance. I have refused the offer given to by Mr.Jithu as I have felt that I have been cheated as i have in the past raised the same issue and got reply that there is no problem.I informed him that I will take this matter up with the Hyundai company personnel. It is my humble request to you, kindly look into the matter, as other member having Hyundai vehicle should not suffer due to technicians mistake and on top of it denying the actual fact. Your earlier response on the above mentioned matter would be highly appreciable. Thanking you in anticipation Saneesh kumar.S.R Trivandrum Kerala [protected], [protected] Note:My vehicle number is KL 01 BK 545 HYUNDAI EON DLITE+

Dear Team I have purchased new Hyundai EON Era+ from KUN Hyundai (Kairthabad) showroom on 31August2013 under exchange of my Maruthi Suzuki Esteem as a down payment. This was handled by your sales executive Mr. Chandra Shekar. But till now the Owner name of my old vehicle has not changed, it’s still exits on my mother name. I have visited and called to Kun Hyundai showroom many times to enquire about change of ownership of my old esteem vehicle. Every time a new person comes in to picture and tells me that they will enquire about this and call me back. But no updates are received from your end. I kindly request you to look in to this issue and do the needful ASAP. You can reach me on my mobile number for more information please. Regards Srikanth Goud G [protected]

Dear Sir/Mam, I have purchased a Hyundai Verna (RJ14 CY 2320) car on 1st January 2015 from MORANI HYUNDAI, Tonk Road, Jaipur ( Raj). Few days ago i got to know the car has manufacturing defect in its AC Vents as I started AC its AC vents directions clips of three vents broken up Then i called up to MORANI HYNDAI and conversation had with MS. Bhawana & Ms. Vandana for my complain but didn’t get any positive response from both of them, They said to me it’s a plastic body part it’s not come into warranty so i have to pay for this and I got hurted by Bahwana’s rude behaviour as a GM she need to be very polite with customers .You are requested to consider my problem earliest. Your prompt action will be highly appreciated. . Regards, Guru Sharan Sawhney [protected] Verna (RJ14 CY 2320)

Respected sir/Madam my name is gaurav dhamija i have booked a new my mother name Mrs.Darshana Rani. and the car was Verna Fludic 1.6 SX disel white color form Berkeley Hyundai Panchkula Dated 2.3.15.and booking amount will be deposit on 5000/-rupee and after that another deposit in 140000/-rupee dated 9.3.15 and again amount deposit in 148000/-rupee.total amount deposit is 293000/-rupee.but Berkey Hyundai not deliver my car he says that we are sale out another customer.and you can take me a New verna fludic 4s.but i m not intersted and not my buget this car.i m also sending the attachment booking receipt or cash receipt.please solve my problem.otherwise i m submit the consumer case against Hyundai or Berkeley Hyundai Panchkula.Thank YouGaurav Dhamijamob:- [protected]E-mail:- [protected]@live.com

Hi..I an Venkatesan from erode...I booked New HYUNDAI i20 ASTA 1.2 BSLV Polar White in ARAS & PVPV MOTORS, ERODE on 22.12.2014. While booking the manager said that the car will be delievered on january end or feburary first week. The Manager said that the car is ready and will be delievered on February, 7 and asked us to pay the full amount. We too paid the full amount Rs. 400346/- through cheque on February, 7 and released the HDFC loan on the same date.But we have not received the car till now...March, 30. More than that The Company is not responding well and The Manager is not paying any attention to any of our queries. We trusted and paid the amount only because of the name and fame of The HYUNDAI.

Hi..I an Venkatesan from erode...I booked New i20 ASTA 1.2 BSLV Polar White in ARAS &PVPV MOTORS, ERODE on 22.12.2014. While booking the manager said that the car will be delievered on january end or feburary first week. The Manager said that the car is ready and will be delievered on February, 7 and asked us to pay the full amount. We too paid the full amount Rs. 400346/- through cheque on February, 7 and released the HDFC loan on the same date.But we have not received the car till now...March, 30. More than that The Company is not responding well and The Manager is not paying any attention to any of our queries.
We trusted and paid the amount only because of the name and fame of The HYUNDAI.But I am regretting now.

Dear Sir/ Madam, My vehicle No- MH14, EP 8758, bought on Date 11-Dec-2014, from Kundan Motors, Thermax Chowk, Pune. Today morning met with an accident with Hero Honda Splendor(2 Wheeler). Cuasing my bumper and fender damage. I was shocked to see, not even a scratch on The 2 Wheeler, where as my vehicle was in bad shape. Attached snaps for your reference. I would like to ask you below questions. 1. The Bumper mounting Flange/ Bracket is broken. The flange thickness is hardly 0.8mm. Do Hyundai Motors think that, this much strength is OK for a exterior Bumper? 2. Fender is mounted on top and only with 1 mounting hole in the bottom. Is it really sufficient for the Big Fender? 3. How the vehicle got tested, when your vehicle can't even hold the minimum load of a minor accident? 4. There is not cover to Coolant tank, if any vehicle hits directly to bumper then, your coolant will also get damage easily? Is this the real design. It is really shocking to see the condition of the vehicle.. Though i know, i can claim the Insurance, but i dont want to it, unless your team visits and see the vehicle condition and solve my queries. Awaitng your reply at the earliest, so that it will help me to take further action.

Name : Jiten Suvarna Mobile number:- [protected] car : i20 elite diesel asta hi i booked the elite i20 asta diesel on the 20th january 2015. i was informed by the sales representative Joel Castelino that the car will be alloted to me by feb 5th 2015 and will be delivered to mumbai from chennai factory by the 10th feb 2015 after which the registration process will take 5-10 days maximum so was promised by 15th or maximum by the 20th of febuary i should recieve the delivery of the car. 21st of feb is my mothers birthday. it was her 60th and wanted to make it special by taking the delivery on her birthday. i was exited as this was my first new car that i bought on my own money. i did inform joel that i have applied for a loan through Mahindra Finance and i can have the loan amount dispersed out to shreenath hyundai LTD as i dont have any problems if the emi starts from feb or march itself. joel informed me that in the past he has faced customer complaints that emi payments have started and they have not recieved the delivery of the car. i told him i dont mind paying the emi from feb itsel[censored]pon which he said not to disburse the funds. i reminded him that it was my moms birthday on the 21st febuary and i dont want any delays. he then informed me that on the 5th febuary 2015 once the car is alloted from chennai i can pay the downpayment and have the loan amount disbursed from the bank. he asked me for the mahindra finance rep name and number and i forwarded the details to him. he said that he will coordinate with the bank. i checked online for insurance rates and i was told by joel that it is compulsory for me to buy insurance from shreenath hyundai itself and i dont have another choice, he was offering me insurance for approx 33, 000 that covers zero depreciation also and i checked online i was getting insurance for 16, 000 i called the insurance company (ICICI PRU) and spoke to them abt buying insurance from them. ICICI rep informed me that the Hyundai sales rep will have a commision if i buy it from them. i then called up joel and explained to him that the insurance is a bit expensive upon which i was told that i did not have another option and was told that the car that was initially alloted to me can change and i may have to wait also i was scared and had to do whatever was told to me. then later i requested him for the car chasis number and vin number that was alloted to me. he texted me the details thats when i was assured that the car has reached mumbai i then again requested him abt the expensive insurance that he was selling he then asked me to speak to his manager swati chauhan about the same i spoke to her on the phone and i was told the same that i dont have any other option. i spoke to icici rep over the phone and i was told that it was my right to choose whichever insurance company i want and shreenath hyundai is a car dealer that sells cars and not insurance. so around the 13th feb 2015 i visited the showroom to pay the down payment without the insurance premium. joel was not availableat the store. i had informed him a day is advance that i will come to pay the downpayment by cash and is it okay if i pay cash will they accept it, he said its okay to pay entire downpayment by cash. since joel was not available swati chauhan attended to me i told her that i have decided to buy insurance on my own and that it was my right to choose any insurance company i want and that they cannot force me to buy insurance from them and requested them to accept the down payment as soon as possible as i was on my way to work and was getting late. swati chauhan asked me to wait for joel to return as he was on a test drive. after waiting for 30 long minutes doing nothing just waiting i told her that i was late for my shift and i just wanted to make the downpayment and will speak to joel later. she then said that she wont accept full cash downpayment and needs a certain percentage by check also. i then told her that she was just trying to manipulate things just because i decided to buy cheaper insurance from elsewhere. LATER SWATI chauhan says joel confessed to her that he had misinformed me that they accept full downpayment by cash. swati chauhan requested me to pay 15, 000 rupees by check and 1, 97, 430 rupees by cash wch i paid on the 14th feb 2015 and i told her that i will forward the insurance details to them by email. now i was just waiting for the delivery of the car i called the showroom to check the delivery i was told by joel that they have not yet received the Delivery order from the bank and once they recieve the DO (delivery order) the next day the car is forwarded for rto registration and since i was booking special number i just have to wait one day to get tax reciept and i can then take the delivery. after all false turn around time given my moms birthday passed and did not recieve delivery on time i did check online for reviews and got to know that i will recieve a call to know abt my buying experience i waited for that call desperately but never recieved one. i tried to download mobile app for hyundai and was not able to register as joel had smartly added his number in my details as he decided to take that feedback call and manipulate things there also. i gave the car for first service last week and when i enquired what is the phone number that they have for me they said it was [protected] when i dialed that number joels name showed up on my screen. how i wish i knew wheather or not the feed back call is completed or not for my profile if yes what is the score so that i can take legal actions for fraud. i wish Joel Castelino and Swati Chauhan be terminated from their services or be put through rigourous training on how the sales process works and refrain from providing false or misleading information. i really dont know if this feedback is going to be considered or even be read but if not hyundai atleast potential buyers should be aware of the kind of service you provide. i was way too dissapointed as i was not even offered a cheapest service as complimentary for the false misleading info provided or extended waiting period. car promised delivery on the 21st febuary 2015 actually recieved delivery on the 3rd march 2015.

On 30 March i reached at Shri Jangir Service Centre Sikar Rajasthan to repair my Verna but the Management was not helping, Manager said, "We will not repair your car at any cost take away " Before it we visited service centre on 28th March, They suggested to come on Monday 30th March. At last after 100 km journey they are not helping us. Management is totaly unhelpful, non customer friendly.

I have purchased a i20 car from Berkeley Hyundai Chandigarh in July 2014. At that time the company offered me a discount of Rs 14500 in the name of Hyundai Associate Scheme Bonus. However till date I have not received a single penny from the company though I have submitted all the documents as desired by the dealership. It's a matter of shame for a big multinational like Hyundai that they have failed to reimburse the amount of bonus as promised by their dealer. Kindly resolve the issue at the earliest. An early reply shall be highly appreciated. Regards Simranpreet Singh Gaba Manager Canara Bank Sector 34 Chandigarh Mobile [protected] Email : Ca.[protected]@gmail.com [protected]@canarabank.com

Sir i have i20 sportz model which is in warranty period now i am facing some problems like indicating airbag and fuel sign in meter, backlight is not working and car meter reback. These are under warranty but they are giving wierd excuses to pay for the same means they are asking to pay money for these parts. i am very disappointed with the service of hyundai.

sir, i want buy hyundai new car with krishna hyundai korba chhattisgarh. he is only one delear in korba distt. i want purchasing new car with krishna hyundai korba with self registration of insurance and RTO by my private agent at the time of showroom delevery. because of charges of vhehicle registration and insurance are much higher then market available plans with my prvt agent. bur dealer is not agree to selling the car without its registration and insurance cost . and he said that its policy only for two new model i20active and i20elite. and i can buy another model without its registration and insurnace by own risk of private registration and insurance with self cost. sir dealer forcing me to take registration and insurance with its own agent, but due to higher cost of its agent i want self service of registraion and insurance. but krishna hyundai not agree to delivery without that. he saiid also that it is a hyundai notor india limited policy.sir its monopolicy of the dealer. so consider my problem once that is it a necessary to take insurance and registration with higher cost of delear agent to buy the nwe car ?

Sir, I have purchase I 20sportz BS4BSIV from Sri Jayalakshmi Automoblie Pvt Ltd visakhapatnam vide invoice no.VZ[protected] dt.30.7.14. I was assured about the mileage of the car as 13-14 kms in local and 16-18 on highway on the belief of the information I have purchased the same. But, while we are riding the car it is coming only 9 in local and 10.5 on highway. So, we made complaint on the same and the car was given for checking and testing for number of times even then it was not rectified. It was proved even on their test drive. But, instead of rectifying the problem they are asking us to use for some more time. Now, it has passed around 8 months still the problem is as it is. So, we would like to know should we be carried out by such false information and to suffer or would you like to have a confident and fair information to the customers. We now, bring to your kind notice, that you are requested to look into the matter and do justice to me either by changing the necessary parts which is increase the efficiency of the mileage or do what best can be done to have a feel that we are with a company which really care for thier customers. Boddu Jayasree, 201 I&J Block, sea shells enclave, Siripuram, Near Governor's bunglow, Visakhapatnam 530 003 Ph.[protected]/[protected] email [protected]@yahoo.com

Showroom- Austin Hyundai. Place- EM Byepass, Kolkata, West Bengal. I booked an eon from this dealer couple of months back. I gave them INR 5000 against booking fee. Due to the discrepancies in their sales price, I wanted to withdraw that and submitted the necessary documents with letter. They, at first, refused to refund the money saying that this is the company's policy.I talked to the regional office and they said that INR 275 will be deducted from the amount and the rest will be refunded. I informed the showroom about this and they told us that it will take 2 weeks to process, which unofficially took almost 3 months. After that we've been informed that only INR 2000 will be refunded. And this is also according to company's clause. And they took almost 6 months to inform us about this.I also reported this incident to the regional office but no action had been taken. It's been 8 months now and still they did not refunded the money. And also I have been subjected to various harassment by the manager and the sales team. This is my last try for complaint to the authorities. If this does not work I will be forced to take legal actions against the fraudulent business practice and the harassment. Please take some actions to sort this out. I will be gratified and will be able to rethink of your company as a prestigious one again.

गाडी सर्विसिंग झाल्यावर 2 तास झाले तरी गाड़ी वॉशिंग करता येत नाही. तसेच एवढा वेळ का लागले विचारले असता उत्तर मिळाले की व्हील कॅप बसवत होतो. पण व्हील कॅप बसवायला 2 तास लागत नाहीत. आणि गाड़ी सर्विसिंग झाल्यावर नुसती उभी ठेवलेली. वॉशिंग करून भेटनार नसेल तर आधी कस्टमर ला तसे सांगावे.

HELLO SIR, MY NAME IS VISHAL BANSAL I AM FROM SURAT (GUJARAT) I AM USING CAR FROM YOUR COMPANY HYUNDAI FLUIDIC VERNA REGISTRATION NO IS GJ-05-CR-8201 VISHAL BANSALTHERE IS SOME PROBLEM IN MY CAR SINCE 1 MONTH, I WILL SEND MY CAR FOR SERVICING IN YOUR DEALERSHIP SILICON HYUNDAI PIPLODLAST MONTHS BUT THERE IS NO SOLUTIUON ABOUT MY CAR A\C AND CLUTH PLATE AGAIN AND AGAIN .AND THEY WILL BE CHARGED ME BILL APPX 20000 AND THEY SAID YOUR CAR WILL BE UP TO DATE BUT TODAY AGAIN MY CAR A\C IS NOT WORKING AND CLUTHPLATE IS ALSO JAMMED AND VEHICLE IS HEAT, WHEN I CALL TO SILICON HYUNDAI THE PERSON TELL ME ITS YOUR PROBLEM DONT CALL ME(WAPAS SAHI KARANA HAI TO PAISA DENA PADEGA) AND I WILL PAY FOR AC AND CLUTCH 2 TIMES THEN AGAIN THIS PROBLEM AND HER NUMBER IS [protected]. SO PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE AND I AM ALSO COMPLAINT ON CUSTOMER CARE COMPLAINT NO IS[protected] SO PLZ REVERT ME AS SOON AS POSSIBLE

I bought the i20 Elite Sportz (O) 1.4 CRDI on 6th September, 2014 from Sunrise Hyundai Pvt Ltd. I started using the vehicle properly only in October as I went to Canada for some official purpose on 14th September. In early November, I faced a problem which is unheard of. Vehicle’s front AC vents stopped functioning and the only vents from which the air was coming was the front defogger irrespective of the setting. I have a video also made for the same issue as Sunrise people didn’t believe me for the first time I told them. I got it repaired from an electrician only to see that the issue has relapsed. If I were lucky, then the front blowers would work at random times. After a while it became worse and never worked. This time an actuator was replaced. There would be record in the system of the change. I was assured this time again that issue is resolved. Like the last time, within a week the same issue happened with the AC. Since winters were there, I didn’t use the AC and since I was very busy with my office, thought I would get it resolved when I give my car for service. I still went to the Sunrise service center and intimated them about the problem at that time. On 22nd February 2015, I had my second service and reminded about the problem. It got resolved again, only to happen AGAIN with in a 10 days this time. 4-5 days back I gave my car for repair and they have changed the actuator again. As of now the problem hasn’t reoccurred but this time the AC when kept on internal air circulation mode is getting the outside stinking air inside the car. This is so disheartening that after spending almost 8.5 Lac on a premium hatchback such a basic fault is there in the car which doesn’t even happen in the cheapest car on road. I have visited the service center atleast 5-6 times for same issue. Moreover, this time I had asked Sunrise to do the pickup and drop of the car and asked them to clean also. I know there are several scratch marks on my car bumpers and I know each of them. Once my car was delivered, there was a fresh scratch mark on the rear right side bumper. Why I can say is fresh because the car was washed and cleaned and such a mark would fade away in a wash. The story doesn’t end here. I had my Tommy Hilfiger Goggles in the goggle box, which I forgot to remove as they were not visible while clearing the car before the pickup. I know it is advised to remove the loose items from the car but it doesn’t give anybody a right to steal anything from the car if anything is left behind. Hyundai should inform the customer and even before than should themselves check if the car is clear of loose items or not. This is a sort of customer service and trust Hyundai is carrying. I trust neither the quality of the car nor the quality of the service provided. It is the first time I bought any Hyundai car and the impression hasn’t been so good. I am being forced to go into the social media and actually enlighten others that it is really waste of money to buy such poor quality cars. Avnish Kaushik [protected]

I have purchased my car from Dream Hyundai Ghaziabad Uttar Pradesh by paying whole amount on dt 07/10/2013but on my paper they mention financed by Kotak Mahindra Bank. When I approach to dream Hyundai they mention by paying 1000 Rs we will provide you noc from kotak mahindra bank. After many time follow up and visit to dream hyundai i am struggling for noc.My residence is in chandigarh but for this purpose I have many time visit to dream hyundai. But finally I am not getting any answer then writing to you. My dealing person is Mr Basant (Finance) and Mr Rahul (Sales). Please suggest how I can deal that type o[censored]nfair person. Hope for positive response. SP SINGH ([protected]) Email- [protected]@hotmail.com

I purchased a new Hyundai EON car from Aditya Hyundai, bhubaneswar but first they prodivded wrong registration paper then told to give updated one within 1 months but after so many times requested still now they are not providing my car updated registration paper. So please don't use this dealer, very bad customer service even they don't know how to behave customers...i m doing a consumer court against them...my name is biswajit sahoo, phone no - [protected]