Hyundai Motor India Complaints & Reviews

Hello Sir/Madam


I am shanavas PK, Owner of hundai I10 car(2010dec registered - KL 40 D 7595) purchased from popular hundai show room(Vyttila,Kerala).I complaint to showroom many times(6 months after purchase) about the Clunky noise from front side of my car(may be from shocks absorbers).They checked many times.But they couldn't resolve the issue upto this time

Is this kind of services providing from hundai ?
I am totally disturbed and unhappy about your service.If you can't manage this kind of small issues, Please replace a new car or release my money of car.

Expect your fast reply.

I had a problem yesterday (1.11.2012) at 7 pm, hot air is coming from AC vents and I stopped and restarted. I found that coolant temperature has gone to High. I called immediately emergency[protected] and they asked me to contact some other no. Finally I got Adyar, Chennai Hyundai service and they finally told to tow the vehicle and leave the car in their service station as car should not be run and finally they advised me to drop nearest service station to look at the fault. I left the car in Choice Motors neares service station and they are charging me Rs.3, 500/ though I have taken extended warranty. My concern is :

1. When there is an emergency why cannot organise to tow the vehicle to their service station as they may have better understanding ?

2. They dont have courtesy in an emergency for lady driving car ?

3. Kun Adyar is hesistant to contact choice motors to solve the issue by mutual understanding of not charging this due to extended warranty ?

4. As mine is office vehicle and I will not be recommending in futur to our company to buy any more Hyundai car ?

Is there any other way to take up this matter to solve this issue ?

These service centre guys think they are smart in cheating the customers giving fake reasons for any complains we render
they dont attend the complaints i have faced this problem several times at arasu hyundai service team at trichy .when we ask for the change old parts they ignore and charge us heavy and they dont give the vehicle in time...when we go for one small complaint they come up with different issue of changing the entire spare parts it may be just an adjustment issue. so took i to the another susee hyundai service centre they adjusted it. at nellai.

kindly take strict action against these arasu hyundai service centre at trichy and tanjore as well.. i really had bad experience at these stations..

Dear all,
I am one of those unfortunate Hyundai customers who bought an i10 care on 1st Jan 2011. Till date it has visited service station more than 10 times for the same problem and still not rectified. And it is not only me but when you go and discuss in open you find many such Hyundai customers who are going through this pain.
Don’t even think of buying a Hyundai care especially i10 or may buy but at your own risk and then be ready to suffer.

Regards,
Amit

MY COMPLAINT IS AGAINST HYUNDAI MOTORS INDIA LIMITED AND ITS DEALER IN AHMEDNAGAR NAMELY JAI MALHAR, SHIRDI ROAD. DETAILS ARE AS UNDER:

NAME : NANDKISHOR J. LOHE
CONTACT : [protected]
CAR PURCHASED : HYUNDAI SANTRO G PLUS
DATE OF PURCHASE : 01.11.2010
EXCHANGE BONUS ASSURED : Rs.15,000/- (All documents duly submitted at the time of purchase and also submitted again in April 2012)
DEALER : JAI MALHAR, SHIRDI ROAD, AHMEDNAGAR

There was assurance of exchange bonus of Rs. 15,000/- on purchase of New Car from Hyundai if there is sale of old vehicle of another make. I owned a maruti 800 and sold the same and bought Santro. However, i have not received exchange bonus received till date. There have been numerous reminders / inquiries to dealer as well as customer care of HUNDAI INDIA.

They are the worst customer care i have ever seen. There is no co-operation since past two years for exchange bonus due from the company. There are only false assurances given to us. No one calls up neither responds to the query. Looks like Hyundai India is fooling around with people under name of CUSTOMER CARE wherein there is no value of CUSTOMERS and CARE is the far off word to be understood.

NOTHING HEARD FROM DEALER, CUSTOMER CARE CALL CENTRE, WEB COMPLAINTS AS WELL AS FEEDBACKS. NO BONUS RECEIVED. FORGET RECEIPT, THERE IS NO RESPONSE AT ALL FROM ANY OF THE PERSON RELATED TO HYUNDAI. I HAVE ALSO WRITTEN TO HYUNDAI INTERNATIONAL TWICE BUT THERE IS ALSO NO RESPONSE.

Apart from just Rs. 15,000/- it involves interest cost and all ancillary cost of communication and again sort of harassments from dealer for settling the issue for some free servicing or freebies, etc.

Can you please help us to recover the amount and publicise the company treatment to Customer Care

It has been only 2.4 years and we are very unhappy with the performance of the car and we now retreat or decision of buying this car.

The car is driven only 23,400 Km till date and it has been regularly serviced at authorized service station whenever it was available for servicing and till date the vehicle has never gone for any major repairs and no insurance activity has taken place. This is to inform you that the car is driven always on Inter City Highway and flat terrain, average distance of 25 Km per day.

We had sent our vehicle for servicing Modi Hyundai Work Shop at Goregoan. The advisor after testing the vehicle communicated to us that:

1. The vehicle has a tight clutch and the same needs to be replaced,
2. The car steering is making noise and the same needs to be checked and replacement of parts are required
3. The suspension is making noise and needs to be inspected and mostly various parts in the same needs to be replaced.

The total estimation excluding replacement of the steering and Suspension parts was given as Rs.16000/- and after adding the above it would have been approximately Rs.50000/-.We ordered the supervisor to stop the work and only do the basic servicing.

Secondly the tyre of the said vehicle are so bad and of inferior quality that in this span of 2.4 years more than 17 times we have rectified the puncture and which has cost us Rs.150/ puncture.

We like to inform you that our experience with the car has been unsatisfactory and we can only conclude that either the car provided to us is faulty or the parts used are of inferior quality.

The suspension, which is supposed to last for minimum 60000 Km as per your own service personal under tough driving conditions.

The customer service is so bad that you keep calling and they only register the complain but no solution, the management has no contact or email id neither their is any after sale person to look after.

Kindly ignore buying Hyundai Car.

The e-mail received from Email: [protected]@gmail.com of REF: "HYUNDAI MOTOR" DIRECT RECRUITMENT OFFER. is true or fake of company's name .

Answer me quikly ?





HYUNDAI MOTOR INDIA LTD (HMIL)
Head Office: A-30 Mohan Co-operative
Industrial Area Phase-1 Mathura Road New Delhi, 110044.
Email: [protected]@gmail.com
REF: "HYUNDAI MOTOR" DIRECT RECRUITMENT OFFER.
Your Resume has been selected for our new plant. The Company selected 78 candidates list for Senior Engineer, IT, Administration, Production, Marketing and General Service Departments, It is our pleasure to inform you that your Resume was selected as one of the 78 candidates shortlisted for the interview. The Company HYUNDAI MOTOR is the best Manufacturing Car Company in India; The Company is recruiting candidates for our new Plants in Delhi, Bangalore, Chennai, Kolkata, Pune and Mumbai.
Your interview will be held at The Company Corporate office in New Delhi on 13th Of OCTOBER 2012 at 11.30 AM, You will be pleased to know that out of the 78 candidates selected 65 candidates will be giving appointment, meaning that your Application can progress to final stage. You have to come to the company corporate office in New Delhi. Your offer letter, Flight Ticket and Hotel Reservation Letter will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 85, 000/- to 3, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with your photo-copies of all required documents.
REQUIRE DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Six Passport Size Photograph.
======================================
You have to deposit the interview security deposit(Cash) as an initial amount in favor of our company accountant name in charge to collect your payment for Rs 12,800/- ( Twelve Thousand Eight Hundred Rupees) through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company accountant name in charge. Account No: will be sent to you upon your response. This is a refundable interview security and only confirms your acceptance to offer. Your offer letter, Flight Ticket and Hotel Reservation Letter will be sent to your Home Address by courier after receiving the confirmation of interview security refundable deposit in any of the STATE BANK OF INDIA OR ICICI BANK. We shall pay all the expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, date, time of interview will be mentioned in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK.
We wish you the best of luck for the subsequent and remaining stage. The last date of security refundable deposit in bank is 12th Of OCTOBER 2012 you have to give the information after you have deposited the security refundable amount in bank to The Company HRD -direct recruitment via email. Your Letter with supporting document will be dispatched same time or day after by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by HYUNDAI MOTOR COMPANY for lodging, travelling and local conveyance actual will be paid by HYUNDAI MOTOR COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.
NB: You are advice to reconfirm your mailing address and phone number in your reply. And Rs 12,800/-( Twelve Thousand Eight Hundred Rupees) will be the refundable amount, as Rs 200/- rupees will be deducted as bank charges for funds deposit. If you are been selected or not, the amount will still be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at loss after sending you the flight ticket, hotel reservation letter and you don't show up on the day of interview. We are wishing you the best of luck.
Please note that only interested candidate should send us detail for the delivery of his or her flight ticket, hotel reservation letter and letter offer after receiving the refundable security payment made by you,
1. Name: 2. Address: 3. Mobile: 4. State:
Regards,
Chief Executive Officer,
Managing Director: - Mr. Han Woo
Secretary: - Tim Chung
HYUNDAI MOTOR INDIA LTD (HMIL)

Dear All,

Today morning 03/10/2012 @ chennai from Pallavaram to thuraipakkam 200ft Road i found a i20 car diched a person who is riding before the i20 car.

Its was a fraction of second the guy who drives the bike has balanced and stopped the bike and the person who drive the car was so rash and went off.

Card Number TN09-BK-55.

The car was also covered with the sunfilement which is too dark and nothing is visible inside.

Kindly take a action against the person. So that we might avoid such insidence that lead to major accident.

I had given my Hyundai Verna to Hyundai Motor World, Mohan Cooperative Industrial Estate for repair of key problem on Sunday, 9th September, 2012. The service advisor told me it will be repaired within a day and it hasn't been done till now, 18th September. Everyday he tells me, we are waiting for some part to arrive and then he says we are waiting for another part. If this is indeed the case, it is pathetic inventory management on part of Hyundai India. Also, the technicians are very incompetent in understanding the nature of the problem for which I told them to replace the relevant problem units entirely (occuring a big charge on my part). Still, they aren't able to completely solve the problem. The service advisor is disinterested and I'm thoroughly appalled at this mediocrity in the services provided by such a multinational company. If this is the case in general, I would seriously advise everyone against buying Hyundai cars. Please consider car service as a very important parameter while buying your car and Hyundai would certainly come last in this respect.

I BOUGHT A NEW VERNA FLUDIC BEARING REG.NO.OR 01 V 0001 ON 2ND FEBRUARY AND ON 18 FEBRUARY I LOGGED A COMPLAINT REGARDING MY SHOCK ABSORBER IN THE TOLL FREE NO. AND MY COMPLAIN ID IS[protected] I HAD TALKED REGARDING THIS ISSUE WITH THE LOCAL SERVICE CENTER TO THE TOLL FREE NO GIVEN IN THE SERVICE BOOK . AFTER SELLING THE VEHICLE THEY SHOW NO RESPONSE TOWARD THEIR CUSTOMER. WHAT SHOULD I DO NOW. HENCE I AM LOGGING A CONSUMER COMPLAINT IN THE NAME OF THE COMPANY FOR NOT SOLVING OUR PROBLEM.
ASHIS MOHANTY
[protected].

I HAVE BOUGHT A I10 FROM HYUNDAI FX IN FARIDABAD ...BUT I AM NOT SATISFIED FROM THEIR RESPONCE....THE CAR THEY HAVE GIVEN ME ....ALREADY DRIVEN 27 KMS AT THE TIME OF DELIVERY AND NOW THE REGISTRATION IS 3 MONTHS EARLIER THAN THE DATE I PURCAHSED ...I.E I PURACHSED ON 16TH AUGUST BUT THEY HAVE GIVEN ME R.C WHICH IS REGISTERD IN MONTH OF MAY ....AND NOW MY CAR IS GIVING AN AVERAGE OF JUST 10 KM PER LITRE THAT IS TOTALLY DIFFERENT WHAT THEY TOLD ME ....HOPE U CAN DO SOMETHING IN MAY CASE

THANKS
MOHIT
[protected]

Hi Sir/Madam,
We have purchased Hyundai Eon on 11-Dec-2011 (DL 10CD 1698) along with “Cross Link” Central key locking System from Hans Hyundai Moti Nager. After five months (May 2012), the Central key locking System giving us problem in opening the car doors. We were unable to open the car doors and for this we have given this complaint to the dealer as well to the showroom manager. They have sent there person to resolve the problem but again it happened same thing thrice and its very difficult to drive anywhere. When the last time the “Cross Link”person came to check the locking system he said that the main problem is our Car Door Lock. That’s why we are facing the problem in Central key locking System. I would request you to take action on this regard as soon as possible. So that my issue would be resolved.

I drive santro xo, Mumbai registration 2006 (over 6 years old)

I get my car serviced regularly. Recently I gave my car for servicing at garve Hyundai, pune. It was 60k km service (some replacements, oil chg, GEAR OIL CHANGE).

To my surprise, for the first time, i came across weird issue. Few days after this service my car makes noise in 5th gear, auto skids out of 5th gear after few mins of drive. Gear shift is noisy too, and now even 4th gear makes noise.

This is painful, i can't drive on 5th gear, service station is asking for few days to check for(why now i.e. after servicing?), n gear shift is noisy and hard.

Can someone help me on this please!

I have purchased EON sportz in oct 2011 from SURJEET HYUNDAI BHOPAL. In first rainy season it is observed that fog is deposited on wind screen in & out side .Even 5 minutes driving in rains this problem use to take place & visibility drops to such level, one cannot drive vehicle. I have made a complaint to SURJEET HYUNDAI, Vehicle was called in workshop & next day returned to me with the remark that it is ok & instructed to drive vehicle with AC on blower adjusted towards wind screen. When I drove the car in rains following the instructions Still I found the problem on outside. I have again made the complaint to SURJEET HYUNDAI for vehicle.Vehicle was inspected by SURJEET HYUNDAI authorized personal.I was told tha wind screen seems to be defective needs replacement. I have talked to service engineer Mr Narendra also He assured that problem will resolved after talking to company.I am in constant touch with Dealer. But with no response.Rather solving problem I am facing arrogance reply from Mishra (General Manager)

Hi Concern,
This is bring into your kind notice that I bought one Santro Xing GL Plus petrol car from Koncept Hyundai (Green Park)in Feb 2012, When my car’s 1st service due I get this done from one oHyundaiai authorized service centre “Deep Hyundai in B72/4 Wazirpur Industrial Area New Delhi.After 5 months from the date of purchase ,I went to the same service center and ask about the CNG fitment details ,where they referred me to the concerned executive for CNG (Mr.Anil Kumar) and he told me in details that there are two type of CNG kit available wherein one would cost about 35000/ and another will cost about 47000/ .As my car was new, I was only concerned about the 2 Year warranty on my car and the originality of CNG kit. The Executive who is Mr.Anil in this case , specifically told me that warranty on the car would remain as it is with no changes at all Hyundai Service stations across India. After the Discussion , I went ahead with the CNG fitting from DEEP HYUNDAI outlet for Rs 35000/ paid on the centre,

But now I come to know a SHOCKER that the CNG installed by DEEP Hyundai in my car at their own premise (First floor) is a local CNG kit and also not approved by Hyundai company itself as it is not a CEV CNG KIT as a result 2 year warranty on my car would not be there at all Hyundai Service stations across india as they treat this as a local CNG fitment,I am still not in a state to understand how come a Hyundai self entity can do such a disaster with their own customers and that too with no intimation/information. This is absolutely comes under cheating, mis representation and disguising customer from the actual fact. I am really very very disappointed by knowing the fact that such kind of blunder can happen with open eyes within such a big and renowed company. Now due to fitment of local kit into my car have shown its impact as I am facing problems like leakage of fuel,missing,pickup,non effective AC,disbalance of my car and many more,i have also communitcated with the DEEP HYUNDAI service manager Mr.Rahul and CNG head for then Mr.Vinod Aggarwal but no result have come.They know they have done this big mistake but they are scaptical to accept the fact and not coming forward to help me in this regard,

Now i am not driving this car any more till the time i will get the satisfactory action been taken, i have also wrote to the the hyundai india,deep hyundai and Koncept Hyundai(From where i bought my car)but till now no revert been received till now


Regards,
Kaushal
[protected]

I was given my santro car for service to popular hyundai karamana branch.they were taken it and given me the bill for wheel alignment.but due to discomfort i checked it yesterday at an alignment centre outside,then i came to know that it was not able to align properly as its tyre roadend was complaint and my tyre was got discarded due to that. i would like to know then how the popular team had told me that it was done and gave me the bill.what i can do to get me the compensation for my tyre which was got discarded due to their mistake.

I purchased Hyundai LCD 32 inches from your LajpathNagar Store Delhi and i was offered a Videocon D2H connection along with the purchase. I paid the D2H registration charges of Rs500/-- along with the amount.
The purchase was made on 14th Aug 2012.
I was promised that within next 2 - 3 days the D2H connection will be installed at my home.
But to my surprise the installation has not been done till date.
I am calling the LajpathNagar store every single day and the employees out there are always giving false promises and un reasonable excuses.
I am bringing this to your notice that i am left with no option other than escalating the matter to the consumer court.
It has been an harassment for me to purchase from NEXT.
I have the call recordings of all my conversations with your employees . I will be spreading the Bad Word of Mouth about NEXT to all my Friends and Relatives.
Almost all the Internet blogs/review websites will be filled with my horrible purchase experience .

Thanks & regards
Fahad Amin

DEAR SIR,
I PAWAN NAGAR FROM GR.NOIDA. HAD SPENT RS.10 LACS AND PURCHASED VERNA FLUDIC PETROL,

BUT THERE IS PROBLEM IN THE ENGINE OF THE CAR, SECOND TIME MY CAR HAS GONE TO THE
MECHANIC FOR THE PERIOD OF 1-2 WEEK,BUT THEY ARE UNABLE TO TACKLE WITH THE PROBLEM.
PLEASE SIR.LOOK INTO THE MATTER. CAPITAL HYUNDAI NOIDA SEC.63.

I purchased a verna fludic in Dec 2011. The vehicle was serviced first time by M/S Dee Hyundai workshop in Allahabad. My vehicle air conditioner started working intermittently, I took the vehicle in July 2012 again to the same workshop who intimated me that the main central console is defective and they will procure the item from company and then undertake the repair, thereafter on 08 Aug I took my vehicle to the workshop after their confirmation that all the spares have been procured. However the service engg and manager could not repair it then and advised me to leave the vehicle there and they will deliver it back by 09 Aug 12. However even on 10 Aug 12 when at 1800 h I contacted the Works manager of M/S Dee Hyundai I was told that its still not done. I fail to understand as to how long will I have to wait for the lack of service by the authorized company workshop. Will some one in HYUNDAI MOTOR INDIA LIMITED PLEASE LOOK IN TO MY PROBLEM or else I will be forced to take the legal course. My vehicle registration No is HR 26 BP 7023.

We planned to purchase a new Santro GLS which costed us around 4 L. We already have a Hyundai I 20 and we were offered 20000 loyalty bonus. We deposited 70000 advance on 2nd August 2012 and booked the car. We got our loan sanctioned from PNB and got the draft in the name of Himgiri cars pvt. Ltd.

Yesterday, 4th of Aug, we went to the showroom at Wazirpur to complete all the formalities, like Address and Identity proof for registration, Insurance (cover note) of the latest insurance of I20 and the RC. We were told to come on 5th Aug to take the car. Now we have been sitting at the showroom for almost 6 hours and the car is still not delivered.

Now at the last hour we have been told that they need the insurance copy and not the cover note. We arranged the insurance copy from the insurance company, and now we have been told that the insurance should be 6 months old (min). I am quite shocked to hear this. We should have been informed of these terms beforehand and then we would have seen the option whether to take the car from Hyundai or not. Now to increase the harrassment, we have taken the money back from Himgiri and would need to get the draft from the bank again favoring towards another car dealer.