Hyundai Motor India Complaints & Reviews

My cousin bought new car in December 2011. Its been only 7 months and we are tired of facing problems related to our new car. It just doesnt starts. From these 7-8 months, its been to the service center every month except March 2012 and May 2012. The car just does not starts and if it fortunately starts then you never know when is it gonna turn off. We are tired of visiting the service center so many times and whenever we ask them the problem they say even they are not able to understand it. They never solve it and just come and deliver the car without solving the problem. And the circle starts again . We have been begging them, ordering them, requesting them to please take this car away and give us a new replacement or our money back, but no one is bothered. Please help us as soon as you can. It would be kind of you if you can also contact us on our number which is [protected].

Dear Sir
This is regarding my car registration number UP 78 AW 4015 . i have called and mailed your so called prestigious company regarding the issue of low mileage 4 km per liter for past 6 years . i have shown my car to almost all the dealers and none of them have been able to fix the issue rather they have changed sensors cam shaft and god knows what else but the result remains the same .i have paid at least 50 thousand in repairs . after 2009 i stopped getting the car fixed as i could not afford to get the car fixed for the same issue that they could not find a solution for . last month i showed the car to JSV hyundai lucknow and they changed the map sensor saying it was broken but i know it as i was standing there and while taking out the sensor they broke it any way i paid for it but even after the change the issue remains the same now i have been told that the O2 sensor is not working hence another 7 or 8 thousand i have to shell out . i am now not going to pay a single cent as your dealers keep changing parts but to no effect on finding the reason why the contraption that you call santro is giving me a low mileage , after the dealer has made money by changing the parts the mechanic comes quietly and offers service outside the authorised service station . i must admit it is a well oiled money making racket . i have decided to send the car as a gift to your chairman as i cant sell and buy a new car and neither can i afford to drive such a luxury car. further more you will see a nice letter from the consumer court where you explain to them about the mental torture that your company has given me and look at the fine print that you make customers sign to wriggle out of issues like these.
Also you will see this letter of Facebook under the section i hate hyundai . if you still have any more excuses as why my car can not get fixed pls feel free to call me at
once more thank you for selling me a contraption that even the sultan of Brunei cant afford to drive

one more request pls request your customer care reps not to say i understand your problem and will so everything to help me and then end the call with that they will not be able to help me as they have no authority and also they cant understand my problem as i am the one who is paying for the repairs and the petrol.

Siddhartha Gulati

HI,

I found too bad customer service in the Advaith hyundai show room located in Rajajinagar. I am having a new verna fludic,but there was a problem in reverse sensor but they replaced it. But i asked for an free body wash because i left my car for 2 days it was become dirt but thes guys told directly to the face that it is chargeble i.e i should pay for it.

There is no complementry gift from the company till date, they even not provide the tissue paper till date.
there is no customer satisfaction in this Advaith hyundai showroom.

From

Manjunath
[protected]

Hi,

This is Abhishek Lohia resident of Dibrugarh. Around 7 months back i bought a new Hyundai i-10 Sportz model from Hyundai Authorised Dealer i.e. Borah Hyundai, Dibrugarh. From last 20 days i am facing a problem while starting my vehicle. I have taken the vehicle to the authorised service centre where they derived that the battery is faulty. The service centre personnel said Battery responsibility is not there's and asked me to visit Exide dealer. I also did that, but to my disappointment the dealer could not help me. He said please take the same to the car dealer and he will not be of any help. I again had a talk with Customer Service Associate of Hyundai and they suggested me to take the battery to their another dealer which is 50 KM from my town. I asked her how could i take the battery as the car is not starting. Then she said it is your problem Sir. I have also registered the complain twice in Hyundai Motor India Limited official website but i think they are least bothered about the same and have not contacted me till date. Kindly help as i am not able to drive since last 20 days. My contact no is [protected]. The details of my car are provided below:

Car Model : i-10 Sportz
Car Reg No.: AS06K9111
VIN : MALAN51CLBM040355

Regards

Abhishe Lohia

i bought a santro zing car in 2004. having done 45,000 kms the crank shaft nut got loose and with a visit to the authorised service centre i got it tightened. however i was told that the crank shaft needs to be replaced as it will continue to get loose, having worn out. on my next service visit at 54000 kms, i was advised by the service centre to replace the crank shaft but i did not. now at 77,000 kms when the timing belt was to be replaced i was again told that the crank shaft needs replacement as it is worn out, at an approx cost of Rs 25,000/-. though i am yet to undertake the heavy expenditure, i would like to question as to how can an important part of the machine wear out and start giving problems so soon. it is apparent that the part is faulty or sub standard.similar complaints have been posted by many other santro users. it is important that the company be penalised for the sub standard material used in the vehicles and a free replacement for all complainants be arranged at their cost. i would like to mention that the car has been single handedly driven by me and serviced only at the Hyundai authorised service centres, needless to say that the car has been driven with full care and caution. request intervention please.
Colonel Devinder Yadav.

I am purchased one hundai-eon- d-lite model car dt:22/06/2012
and paid the full amount Rs-3,41,650/- but they give dent,and scratch car.
And they missed temporary registration certificate.
In a booking time they offered full tank petrol,but time of delivery dealer refused the above offer.

CHEATER ADDRESS

ST.ANTONY'S HYUNDAI
AUTHERISED SEVICE DEALER
KAITHADY,ANCHAL
HO: NH BY PASS,KALLUM THAZHAM
KOLLAM
[protected]/81/84
FAX:[protected]

PLEASE NOTE ABOVE CHEATER DEALERS



ANOOP R LAL

i have purchased Eon (Hyundai) dated 28.01.12 , at that time dealer as well company claim that the car have mileage of 21.5 per km .But right now car mileage is 12-13 per km in 1liter. I have visited various service station , every representative is saying that it will not give mileage more then 14 . It is a fake deal come existence with wrong commitments . As well they are saying car have 3 cylinder that is why it will feel load at the time of AC working.
Pick up is also not satisfactory .


I am totally unsatisfied with the Hyundai company , how can they offer the product to customer if their employee are not satisfied with the product, they are saying that it is not good quality car we should sell it.

First time i purchased Hyundai car , but its not a good experience . I want to sue the company

I have been giving my car - Hyundai Getz (KA-02 / MA 2620) to Safdarjung Hyundai for service for past 1- 1/2 years and must have spent around Rs. 75,000 to 100,000 till date. But their service has never been satisfactory. I gave my car for major services like shock absorbers, brakes, A/C servicing and replacement of fuel pump, but still these are troubling me, in spite of my repeated requests to correct the same.

At present I am facing following problems

1. Noise from A/C system
2. Fuel smell

sir, i have purchased a new car xing santro from mgf hyundai jhandewalan new delhi on 02/12/2011.after some days i have purchased also a car body cover from the above dealer on 22/12/2011.but the body cover damaged only after two months.in this regarding i was sent a complaint to mgf hyundai and product unit with photo graphs via email.but even after 8 days passed the company have not taken a necessary action.

Dear sir,
i would like to inform you that i bought new Hyundai i10 car. while buying they committed me an average of 15km/l. when i bought it now, its giving me an average of 8km/ltr which is itself-ed checked by the company and now they are saying me that it will give average after 10000km. i want Hyundai company to fulfill its commitment or take there product back.

yours sincerely
Mr Thakur singla
contact no: +91 [protected]

I Sandeep Chotiya belong to Bhilwara Rajasthan. I have a commerial vehicle No. HR 63-9750 has carried goods from Udaipur to Pune (LR NO. 5131) Dated 30.05.12. Invoice No. 98006021. Goods Details is as following R210-7 Hydroulic Excavater Mc No. N 601 D0138. which we have delivered on time. Some Hyundai Construction Equipment India Pvt. Ltd. Chakan Pune employee misbehave with the driver and using abusing language. We delivered the goods on 6/6/2012 with GE No. 5226 at 8:10 AM. This company people have also done delay in receipt paper by two days. This entire things make me mentally and physically harassment and even they were not giving proper response to driver so myself had to come to pune from Rajasthan and i have spend approx 10000 . After i met with the management of this company but they people did not talk me property. This kind of response i was not expecting at all. on 8th june the give me in written that no shortage of diesel and not missing any thing but before two days they were not giving received receipt to driver and said that diesel is missing and same thing is missing . so i am very fed up with this company response . so please go through my case and please recover my losses .

thanks
Sandeep Chotiya
[protected] , [protected]
[protected]@ymail.com

Doesn't have words to explain the kind of service we get here in India. I had given My recently purchased I20 sports to one of the dealers in Gurgaon India(Superion Hyundai) for repair but to my surprise came to know that entire region doesn't have even the basic spairs to maintain any vehicle & minimum downtime is one month.

I have never expected this from a company like Hyundai to have these kind of problems.I am ready to spend any amount but should get proper services.

I am so frustrated now that don't have words to explain my agony.

Reference to our recent purchase of VERNA CRDI VGT SX (O) 1.6 BS-IV from M/s Concord Automotives Pvt. Ltd.
Their sales consultant Mr Prasenjit Halder ([protected]) and Mr Amit Dutta ([protected]) were engaged in this sales.
We had made the advance payment of Rs 100000.00 on 06 Apr 2012 and final payment of Rs 1015098.00 on Apr 23, 2012 to M/s Concord Automotives Pvt. Ltd.
Attached money receipt.
And received the delivery on 03 May 2012 from their showroom. Delivery note attached.
Car registration no: WB02AA0455
Chassis no: MALCU41ULCM062522D

Today we are in receipt of the attached Invoice no. H[protected] dated 25/04/2012 from M/s Mukesh Hyundai from a representative and surprise to note about this fishy business.
Since all the money is being paid to M/s Concord Automotives Pvt. Ltd. and the car is delivered by M/s Concord Automotives Pvt. Ltd.
Please find attached money receipt, delivery note and invoice for your ready reference.
Our account department cannot accept this invoice. Kindly give us an explanation regarding the interference and issuance of this invoice from M/s Mukesh Hyundai.
Now both the dealers are not interested to solve this problem.

I drive a Hyundai accent bought in Jan 2010. i get my car regularly serviced. i suddenly started getting an engine oil warning signal and when i checked there was no engine oil in my car, so i took the car to HMP service centre at mathura road as the oil was refilled and changed about 6 months back only. i was told that the service centre will conduct few test like compression test. and they will check if there is any leakage or if the engine is consuming more oil than it should. After a check and service(nov-dec) where the oil was changed again( i had got engine oil put again as the engine would have seized, they drained all of it and in the service again put fresh engine oil) i was told to get a car for recheck again after a month so as to ensure all is fine. i was also told that i should get it before my car completes 2 years which was in Jan. I took my car again after a month for recheck and i was told there is no problem. now its been just 5 months and i am facing the same problem again. i again got a warning and when i checked the engine oil levels ity was like no engine oil again. this indeed shows that the service centre didnt rectify or check the problem they just made money by charging me. i would like them to rectify the issue without any charges now.

sir i have a santro glx BR-2L3769 top model purches in july 2010. my car is still in waranty period according to hyundai rules. now i am facing gear problem when i reached service station they keept my car for 5 to 10 days and make charge and told me that your car is now ok but after few days same promlem. and again i am facing same problem . plz guide me i will do.

sir
me santos kumar sony ...ne 5-7-2011 ko i10 car hundai rewa se finance per li thi...
mujha bataya gaya tha ki car per 48 thousend rupee ka discount chel raha hi....
car ka price 498000/ tha ...is tarah dis kam ker car mujha 450000/ ki milni cahiye ...
par deler ne hum se 498000/ pura amount hi jod ker finence kiya hi....
krpya mere 48000/- rupee bapas dilbaye jaaye ....
santosh kumar sony
deepika gold palace
kala mandir road...
rewa (m.p.)
ph-[protected]

hi sir
i am deepak from rohini on 08.05.2012 i went to hyundai for service n milage problem my santro xing giving milage 7 or 8km per litre service manager nafies promise me to resolve this problem in 2 days they give me in written aswell on company letterhead i can show u and they delay it for arround 1 month i visit there for 10 times n they check milage for 6 times but they do not get good results
they are ignoring this issue.
so kindly resolve this issue as soon as possible
my no. is [protected],[protected]

I booked a i20 asta at Capital Hyundai on 21 Apr 12 after paying the advance amount. I was assured that the car would be delivered in 12 to 15 days. After 3-4 days of the booking, I paid the balance also. After about 18 days i.e on 09 May 12, I was informed by Capital Hyundai that erroneously an i20 sportz model had been despatched by Hyundai. Since i sensed some foul play here, I offered to accept the 'erroneously despatched' i20 sportz and as you can guess the sales rep just did not revert back thereafter to confirm acceptance of my offer. After waiting another 3-4 days I lodged an online complaint to Hyundai and thats when did all these guys realise that they had not even booked my car. Ultimately the car was booked only on 14 May 12 (as claimed by them ; i dont even know as the car is yet to delivered). I am moving the consumer court and willing to cancel my booking and rather buy the car from Numbus Hyundai rather than these guys. SO ALL, PLEASE BEWARE FROM MAKING A PURCHASE OR A TRANSACTION FROM CAPITAL HYUNDAI NOIDA ; you do so at your own peril and dont be surprised if you are cheated or taken for a ride. Look around the number of complaints floating about Capital Hyundai on this forum - both sales and service. I wish I had checked out earlier.

sir.there is a major sound in my car.service centre could not find the fault behind the sound.kindly readdress my problem as soon as possible.
Thank you

Dear Sir/Madame,

To who ever reading this complaint. For the past few months i am continuously getting mails from hyundai motors regarding a job opportunity. When i replied back to them they sent an another Email to take a DD(demand Draft) of around 16K+ in a specific name. When i sent a Email reply saying that how can i trust you at the moment i got a call from them saying that i am calling from hyundai motors. they said if you need a job follow the company procedures. I said yes ill follow but what is the assurance that you are from hyundai motors for that they didnt reply anything.

My question is
1. if Hyundai is recruiting people why cant they schedule interview in Chennai. That mail says that the interview is in New Delhi.
2. If they are offering jobs why cant interview they person and then once the person is selected for any position then at that time they can say the candidate to deposit.
3. They are sending continuous Emails regarding Hyundai motors jobs at the SAME TIME THEY ARE ALSO SENDING THE SAME JOB DESCRIPTION WITH MARUTHI SUZUKI MOTORS.

Please See to it.

Ill provide those confidential details to a responsible person immediately. Thank you.