| Address: Thane, Maharashtra |
Sir,
I selected Hyundai I10 Magna 1.2 to purchase so I requested M/s Speed wheel Cars & Finance representative Mr Santosh ( M[protected] for quotation. On my request M/s Speed wheel Cars & Finance submitted quotation as mentioned below:
1. Ex Showroom cost : 4,23,222/-
2. Insurance premium : 12,541/-
3. Registration charges
(Including Road Tax) : 35,526/-
4. Depo / Logistic charges : 3,997/-
5. Total : 4,75,286/-
6. Discount : 45,000/-
7. Final Down payment : 4,30,286/-
With Free accessories – Mud slab, Anti rust coating, Footstep etc
After receiving quotation I applied for Loan in bank & received DD of Rs 4,30,286/- in favor of M/s M/s Speed wheel Cars & Finance. I handed over DD to M/s M/s Speed wheel Cars & Finance representative Mr Deepak on 17th November,2011 with Form 20, Bank passbook copy, Adhar Card, Bank ID card, Lease agreement with police verification & LIC payment receipt (Photocopy).
There after M/s M/s Speed wheel Cars & Finance further demanded for original LIC policy then I also submitted original LIC policy to M/s M/s Speed wheel Cars & Finance.
Then M/s M/s Speed wheel Cars & Finance representative Ms Tanuja requested for my presence at Panvel RTO for which I was ready as I am residing nearby location Kharghar.
Now she again informed me for my presence at Andheri RTO then Panvel RTO for which I refused as I have also submitted all documents to M/s M/s Speed wheel Cars & Finance.
After argument with Mr Santosh representative of M/s M/s Speed wheel Cars & Finance I requested for cancellation of booking & refund my DD to me. Then Mr Santosh aggressively threatens me & refuses to refund my DD which is the harassment.
I also told him that I will go in police station but his answer was same.
So, I request your intervention for delivery of my car with registration without delay as my loan installment already started .
With regards,
Pradeep Jain
1-A/602, Vighnahar complex,
Plot no F-72, Sector-12,
Kharghar , Navi Mumbai-410210
M/s M/s Speed wheel Cars & Finance address is :
Landmark Arcade, 204, 2nd Floor,
Eastern Express Highway
Louis Wadi, Above JMD Skoda,
Thane –(W)-400604
Tel[protected],25821212
Fax[protected]
E-Mail : [protected]@gmail.com
l
Aug 13, 2020
Complaint marked as Resolved
Hyundai/i-10 — Replacement of precious engine part (Cylinser block assly.2110002870)
My concern is about Hyundai manufacturing and customer satisfaction system. As you are well aware that in this case you found cylinder block ([protected]) is defective and this need to replace. Again this is not a part which is available in stock neither at your workshop and/or at your Chennai factory. This need to be import from Korea manufacturing unit. As you agree upon this is not the case which is observing frequently and may be a unique case.Also I understand, if this part is coming from Korea and it would be replaced here, my concern is that I am not satisfied with such arrangement of local assemble of engine part. As this is new car and I will loose trust on my car's future behavior.
Please help me to get complete replacement of new car on top priority. If this need to be escalate at international level, that will be great help.
This reflects that there is no quality control system for such precious part of engine and as per me this can not be settled by free of cost replacement of defective part.
Again I'm car less for these days and wasting my time to get things corrected. Who will pay for my these days troubles ? ? ?
Am I made any wrong decision to buy Hyundai car ? ? ? ? ? ? ? ? ?
Will appreciate fruitful response.
Ravindra Jadav