Hyundai Motor India Complaints & Reviews

air conditioner of my car stopped working in just 2.5 years. i went to dealership and they changed a rely kit.
but just after a day it again stopped working. i went to the dealership again, now they said that field coil in compressor needs to be changed. i asked them, what is the warranty of the air conditioner if i get it repair from them. they told they will give a warranty of 6 months for field coil only and they will not be liable if any other problem occurs with compressor or any other part of a/c. Now my concern is if after sometime, a/c again stop working and they say now problem is with compressor, what do i do in that case.
I register my complain in hyundai customer care. I asked them to cover my a/c repairing in warranty. But they denied to do so.

Name:Nipin.Raju
Email id:[protected]@gmail.com
phone no:[protected]

3 months ago I booked a Hyundai Fluidic Verna SX Crdi from St.Antonis showroom (Kollam). That time the sales person assured me that they will deliver the car within 45 days. Before the booking the sales person was very eager to call me to know our decision whether we will purchase that car or not. But as soon as I booked the car there was no call or response from sales person regarding the delivery status. But I thought I will get the car on time. Just before 2 days from due date of delivery I made a call to the sales person. He told me that he can’t deliver the can on the mentioned date and we have to wait for another 30-40 days.
After 30 days I called him again. This time he told me that “Unlike Maruti Suzuki Hyundai has only one plant in Chennai”. The company is experiencing too much demand for this car and their production is not able to balance the demand (For diesel cars of Verna). So the waiting period of the car has gone up to between 120-180 days. And he told me If you want I will give you Petrol car.

These are the Words of Arvind Saxena, Director – Marketing and Sales, Hyundai Motor India Ltd, I got from website.
“We are pleased to receive an overwhelming response for the new Verna from our customers. In order to cater the strong demand, we are trying to increase the production to help us reduce the waiting period and clear the backlog of bookings at the earliest.”

Neither the company nor the dealers have communicated to their customer directly about the current situation they are facing. How many of the customers will go and browse for these information??
“If this is the case Hyundai India Motor Limited will Become a Premiere Padmini soon”

So I think both the company and salespersons are ignoring their customers at the time of their prosperity/ demand for a particular product. They are following an attitude that “IF YOU WANT YOU BUY IT OTHER WISE WE HAVE OTHER CUSTOMERS TO BUY THE SAME PRODUCT”.

I think there is no integration or synchronization in their sales and marketing activities. The other sales person in the same show room called me to give information about Hyundai sonata and Santa-Fe which are almost 2.5 times the price of the car we opt for. The most interesting aspect is that this call came one month after the booking of the desired car. I think the sales people are not thinking practically and they are not even able to differentiate the customers opting for different segments of cars.
Latest news I got from my friend who is working in another showroom (Popular Hyundai) is that the sales person may give priority to customers who has the financial muscles to give premium of Rs 30000+???? These needy people are often marriage parties…
I have already complained my painful and bitter experience from sales persons to company head quarters New Delhi. But no response. After 4months of waiting still there is no replay from dealer. The dealer says that they and hyundai will give priority to customers who have given full payment in advance.What an unethical practice is this?

i have hyuandai i20 (HR21D8313)which is in service station (M R hyuandai). gzb(UP).from last 22 days, i am facing some AC problem from last 2 month, they told me some AC pipe is broken. so i am ready to change this pipe ASAP, after changing this pipe they sayes comprasser problem is there, so i say change this in warranty becouse my car is in warrenty.

after this they told me that this is not done in warranty so you have to pay almost 22000 and change this.

then i go to customer care and register my problem on 13 sep. but after 48 working hour means 17sep i call back to customer care then mr. neeraj sats there is no complan so please tell me how can i help you sir???

after register my complain he told me you gat a call on monday(19SEP) then we solve this..

at the time i am suffring with very poor poor poor very poor experince with hyundai I20..

so dont go with hyundai...

I have purchase Santro LPG in 19 jan 2011 from DREAM HYUNDAI KANDHARI AUTOMOBILES PVT LTD, Now the tyre have been plain only at 20k km.it means hyundai cheated with customer. I m working with SAMSUNG INDIA ELCT PVT LTS as a Area Service Manager. Now I m going to mark a mail to all user of hyuandi in my organisation to stop buy HYUNDAI.
it is surprising that the tyre have been plain whereas i given my car to service timely

On the basis of above, it is very clear that car is not bebing checked properly handing over to customer after service. Moreover customer also suffers due to this indeciplinery activity.

In view of the seriousness of the matter, please take appropriate action immediately otherwise customer will switch over to other Brand .I am very upset due this cause . If we will get such kind of service from HYUNDAI, I am sorry to say that your esteemed organisation does not have much time to survive in the market......... Now advise me what I have to do, who will pay for time consuming, suffering, freight & communication charges.

So, i request you to provide me solution for the same problem as i am contiously facing one or the other prb. I also request you to kindly replace my tyre with the new one. I am seriosuly disappointed with the Hyunad product . Provide me solution asap otherwise i will have to contact the higher management or consumer form for the same problem.

Regards
Sandeep Choudhary
ASM Service
Samsung India electronics pvt ltd.
[protected]

Dear M/s Hyunddai
On 26/07/11 Your people done the 2nd service of my car I10 registration no JH05 Af0225. They have damaged my rear wheel lock nut And inner side of the car was not properly cleaned.

Dear Sir,

It is my pleasure to introduce my self as RAVI JOSHI, an Executive, working for an MNC in Gulbarga district of Karnataka state.

I am a very proud owner of a new car purchased on 28th Dec. 2010; the Model is Hyundai - i10 Sportz – 1.2. After a thorough survey of market, finally I selected a vehicle of Hyundai make from your Gulbarga dealer.

The reasons to feel proud are many, few of them are:
Ø My i10 features are quite useful
Ø It’s AC works very efficiently
Ø It has a very good Road Grip
Ø It’s Pre-loaded Audio System is impressive
Ø It accommodates 2+3 passengers comfortably, etc.

From the date of purchase, I have been using my i10 on all types of roads without any discomfort. I also accept the fact that, since the condition of the roads is not up to the mark, I am able to get about 15 km as Mileage per liter of Petrol on long drive & 12 locally.

Though I am fully satisfied with the overall performance of the vehicle except mileage, I am unhappy and annoyed on the following issues:

1. While purchasing the vehicle I was promised that, I would get Rs.15000/- as Exchange money. Accordingly, I sold my Maruti 800 Euro-2 car and the copy of relevant document was submitted on the same day. Even after completing more than 8 months, neither the Exchange money has been paid to me nor a message to this effect is passed on to me by Hundai for the delay.

2. During the purchase of vehicle, Mud Guard Flaps, Mats & Rain Covers were provided free of cost as “complementary Gift”. The quality of Mud Guard Flaps is found to be poor. They cannot be fitted with the vehicle properly. Since couple of months, one end of the Flaps got separated and rubbing the Tyres continuously. On enquiry, it is understood that, the issued Mud Guard Flaps are not compatible/suitable to the vehicle and since they are found surplus in stock, the same have been issued as “complementary Gift”.

3. The quality of free issued Rain Covers is also as same as Flaps. I park my i10 in the garage of my bungalow without putting on the Cover. I use the Rain Cover very sparingly, whenever I am out of station for a longer period. But, to my surprise, I could see the Cover getting torn at many places & loosening of stitches. The Clips provided for fixing the Cover with Car have come out/broken. Above defects speak about the poor quality of material used and the poor workmanship.

I would have been happier to spend extra money & purchase above material of good quality. Whether the “Complimentary Gifts” are offered by you or by your Authorised Agent, ultimately Hyundai’s reputation only get affected, if they are not quality oriented.

It is better not to offer anything as “Complementary Gift” rather than offering the “Inferior One”.

Hope, you have understood my feelings and initiate proper action without any further delays so as to prove that, CUSTOMER CARE is your foremost worry.

Thanking you,

Yours Sincerely,

(RAVI JOSHI)
ALSTOM Projects India Limited,
SHAHABAD,
Dist: Gulbarga, Karnataka
Cell: [protected]



- - - - -

KINDLY REFER TO MY COMPLAINT NO[protected], DATED 30/08/2011. REGARDING NON RECEIPT OF RC BOOK FROM M/S ALDIAM MOTERS PVT LTD, VADODARA (GUJARAT).

SUBSTANTIAL TIME HAVE BEEN PASSED AFTER REGISTERING MY COMPLAINT I COULD NOT RESPONDED EITHER FROM DEALER OR HYUNDAI CUSTOMER CARE. IT IS ONCE AGAIN REQUESTED TO DEVELOP THE PRESSURE / INSTRUCT DEALER TO MAKE AVAILABLE MY RC BOOK BY CARRYING OUT PROCEDURE BY DEALER, IF, YOU ARE HELP LESS THAN PLEASE GIVE E MAIL SOWING YOUR INABILITY TO SOLVE THE MATTER.

BB RAWAL
MOB- [protected]
email [protected]@gsfcltd.com
Car Reg No- GJ-06-DQ-4072
VIN :- MALAM51BLAM699152

I had purchased a KL 17F 7353 hundai santro xing model car from popularhundai perrumattom kerala in august 2009.i had detected an over racing to my car during gear shiftng(when applying clucth) & i reported this complaint to popular service muvattupuzha at july 2011.They tell that they had eliminated that error but,after taking the vehicle from there ,i experience the same complaint and the same process had been repeated for two times,ie with in one and half months ihad given my car three times to eliminated the same deffects. But they cant find the error. Now my car two year warrenty had been compleated ,and i had showed the vehicle during the warrenty peroid. So kindly take any actions to my complaints,as soon as possible because my car is running under complaints.

Yours fathfully,

SOOSI PAUL
ADDRESS,
Niravathu (h),
kunnackal p.o
muvattupuzha
pin:682316,
ph:[protected]

I BOOKED MY HYUNDAI FLUIDIC CAR ON[protected]. MR. SANJEEV SHARMA, SALES EXECUTIVE OF THE CO. WHILE BOOKING COMMITTED TO DELIVER THE CAR WITHIN ONE MONTH OF THE BOOKING. WHEN AFTER PASSING OF TWO AND HALF MONTH I DIDN'T GET THE CAR, I COMPLAINED ABOUT IT TO THE CO. WITHIN AWEEK I GOT A CALL TO GET MY CAR. HOWEVER WHEN I VISITED NOVELTY HYUNDAI, PATHANKOT GM SALES MR HARJOT SINGH DEMANDED RS. 10000/- AS PREMIUM ON CAR BEFORE IT CAN BE DELIVERED. HE TOLD ME THAT THE CAR IS BEING SOLD BY THEM AT A PREMIUM OF RS. 50000 TO RS 60000/- AND HE IS MAKING U A FAVOUR BY DELIVERING AT A PREMIUM OF RS 10000/- WHEN I REFUSED TO PAY, GM TALKED TO THE DIRECTORS OF NOVELTY HYUNDAI AND TOLD ME THAT THE CAR CAN'T BE DELIVERED WITHOUT GIVING PREMIUM OR ACCESSORIES WORTH RS 50000/- HAS TO BE BOUGHT FROM THE DEALER. DESPITE COMPLAINT TO THE CO., I GOT NO RESPONSE FROM THE CO. WILL THE CO. DO SOMETHING TO SHUT THE DEALERSHIP AND SAVE ITS REPUTATION OR THE DEALER IS MORE POWERFUL AND DICTATING TERMS TO THE INTERNATIONAL LEVEL CO.

I had purchase a new Hyundai Accent company fitted cng car from Concept Motors I Pvt Ltd but the car is not performing good in cng. We are complaining since we have purchased the car to Mr. Ashok Kosta,. Mr Ashok has checked the car 8 to 10 times
but the cng kit is not working properly. So please pay attention to our complaint for the same as soon as possible.
Thanks,
Regards
Ajay Gulabani
Car NO GJ 1-KE 8328
Address-Ajay Hariram Gulabani
16, New Sindhu Society Nr Vallab Park Society,
D'cabin Road, Sabarmati, Ahmedabad. Gujarat
M NO - [protected]

I have a Hyundai I10 with a problem; the EPS (electronic power seering) has failed. This is a fabrication fault. In the Netherlands i estimate that their are about 500-600 Hyundai I10 with the same problem. Hyundai has not yet recognised it as a fabrication fault!!! Therefore i have to pay the repare myself.
My dealer will replace only the sensor en not the whole steering colom(?) but it will still cost me about € 400.

Hi,

Just renewed my car insurance through these guys and faced a very bad experience. Before the renewal phase, these guys followed up with me incessantly. They have a certain Jayanthi who does this part and after you give check they never even respond to your emails or queries.

They sent me cover note 3 times with incorrect name ! and this happened even after I sent out scanned copies of my registration card. Ms. Jayanthi and a certain Nigar were very rude ( and stupid ) during the whole process, finally after multiple iteration I could get hold of Jayanthi and requested her the correct cover note. I hope they forward the request to Reliance and get things in order, I have no faith in them anymore.

Planning to wait for 1-2 days and then I will request refund on the insurance amount.

ARE YOU PLANNING TO PURCHASE HYUNDAI CAR
EQUIPPED WITH CENTRAL LOCKING SYSTEM?

Please Read This

-In JAN 2011 i purchased Hyundai i-20 equipped with central locking system (CLS).
Since the car was equipped with CLS, no separate lock was provided to the rear door.
-In absence of any mention or specification thereto in the manual about the function
of the CENTRAL LOCKING SYSTEM it was presumed that the system is same as
equipped in the cars of other cos. which gets locked automatically as soon as one
starts the car and confident of that life and valuables are safe inside the car the moment
it comes to life.
-But i was rudely jolted out of my confidence when someone opened the rear door and
walked off with a bag containing valuables while i was waiting at a busy crossing to
get clearance.
-Upon enquiry the dealer clarified that the central locking system gets activated only after the car exceeds the speed limit of 40 km/h.
-Now think for a moment that for any reason you fail to speed up, your HYUNDAI
equipped with CLS, to the specified limit of 40 km/h and come to a halt at a crossing
what would be the fate of your near and dear ones accompanied you and your precious belongings? Aren’t they at the mercy of antisocials and bag lifters?
-To my queries as to why this material fact was not disclosed to the prospective buyers
the co. HYUNDAI MOTORS INDIA has not, even after lapse of 6 months, given any
reply.
-Please take care if you are planning to purchase a HYUNDAI equipped with CLS or
are already a owner of the above car

I GURPREET SINGH SALUJA S/O S.MANMOHAN SINGH SALUJA PURCASED HYUNDAI I-20 MAGANA CRDI CAR FROM KOSMO HYUNDAI ( AHUJA AUTOMOBILES) FROM BATALA ROAD, AMRITSAR. PUNJAB, ON SUNDAY[protected]. COMPANY HAD COMMITTED SOME ACCESSORIES TO BE GIVEN WITH CHOICE FREE OF COST LIKE INSURANCE, BODY COVER, REMOTE CENTERAL LOCKING, MATS, MUD FLAPS, DIVINITY PHOTO, PERFUME, WAX COATING, ANTI RUST COATING, SEAT COVERS ETC. ON THE TIME OF DELIVERY SOME ACCESSORIES WERE NOT AVAILABLE SO THE COMPANY TOLD ME TO COLLECT THE ACCESSORIES AFTER TWO OR THREE DAYS, ON WEDNESDAY[protected] I HAD GONE TO COLLECT THE PENDING ACCESSORIES BUT COMPANY REFUSED TO GIVE THE ACCESSORIES OF MY CHOICE AND STARTED MISSBEHAVING WITH US. AND THEY ALSO SNATCHED MY CAR AND RUSHED ME OUT OF THE AGENCY FORCEFULLY. THEN I COMPLAIT THE FULL MATTER TO THE VIJAY NAGAR POLICE STATION, AMRITSAR (P.B.). COMPANY HAD FITTED REMOTE CENERAL LOCKING IN MY CAR AN CUTTED THE ORIGINAL WIRING OF THE CAR JUST TO INSTALL THE DUPLICATE CENTERAL LOCKING. SO I REQUEST YOU TO TAKE THE STRICT ACTION AGAINST KOSMO HYUNDAI, AMRITSAR, PUNJAB.

Raj Bansal <[protected]@gmail.com> Thu, Jul 28, 2011 at 9:36 PM
To: [protected]@hmil.net
Sir,

I have purchases a Hyundai Verna CRDI 1.5 VGT through your Dealer M/S Sudeep Motors Vapi on 31.01.2007 vide thier Gate pass No. 227. The details of vehicle is as follows:

Chassis No.
MAGCM41YR6M008873

Engine no. D4FA6U030491




This is just to inform you that the crenk shaft of running vehicle was broken on Ahmedabad - Vadodara Express highway recentely. It was odd timming and I have no alternative to call to Express Highway Officials for help, which is on record with them. They leave the vehicle at the Exist side at Vadodara & I left with no other alternative to hand over the vehicle to a outside mechenic & left for Vapi by a state transport bus late in night.

However, I have taken special precaution and instructed to kept each & every small piece of broken parts along with original bills of Items purchased from Hyundai Out let for replacement.

If, you are interested to inspect the same for investigate the resoans of said incidance, which may help you in improvement of overall quality. Please get in touch with undersigned. I assure you whole hearted co-opretion in the matter please.


Raj Bansal
Deputy General Manager - F & A
Global Wind Power Limited
Village: Kherdi, Khanvel,
Silvassa - 396230 DNH

[protected]
[protected]
[protected]
raj.[protected]@gwpl.co.in
[protected]@gmail.com
Raj Bansal <[protected]@gmail.com> Thu, Jul 28, 2011 at 9:38 PM
To: raj.[protected]@gwpl.co.in
[Quoted text hidden]
--
With Kind Regards

R K Bansal
GM - F & A
GWPL, Kherdi, SILVASSA
[protected] Direct LL
[protected] Mobile
raj.[protected]@gwpl.co.in

Customer Relation <[protected]@hmil.net> Fri, Jul 29, 2011 at 9:16 AM
To: [protected]@gmail.com
Dear Customer,

We thank you for writing to Hyundai Customer Care.

Please note that we are in receipt of your e-mail, we shall be advising our concerned Regional Office to coordinate with our dealer to arrange for necessary action to address your concern. You shall be hearing from our Dealer / Area Office within 3 working days. Please bear with us till such time.

In case you are not contacted within 3 working days, you may contact our Regional Offices from Monday to Friday between 8 am till 6 pm at :-



HMIL East Regional Office Service Support Ms. Priyanka [protected]

(West Bengal, Jharkhand, Bihar, North East) Sales Support Ms. Preeti [protected]



HMIL North Regional Office Service Support Ms. Neetu [protected]

(Haryana, Chandigarh, Punjab, Himachal Pradesh, J& K) Sales Support Ms. Harpreet [protected]



HMIL Central 1 Regional Office Service Support Ms. Jayshree [protected]

(Delhi & NCR, Rohtak, Rajasthan) Sales Support Ms. Aparna [protected]



HMIL Central 2 Regional Office Service Support Ms. Nishu [protected]

(Uttar Pradesh, Uttarakhand, Uttaranchal) Sales Support Ms. Aankhi [protected]



HMIL South 1 Regional Office Service Support Ms. Latha [protected]

(Tamil Nadu, Kerala, A & N, Hassan, Bangalore, Shimonga,Mysore, Tumkur, Chickmanglur, Davangere ) Sales Support Ms. Avanti [protected]



HMIL South 2 Regional Office Service Support Ms. Shivani [protected]

(Andhra Pradesh, Rest Karnataka) Sales Support Ms. Shivani [protected]



HMIL West Regional Office Service Support Ms. Swapna [protected]

(Maharashtra, Gujarat, Goa, Chhattisgarh, Madhya Pradesh) Sales Support Ms. Juanita [protected]



For any queries/complaints on product and service you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.


Thanking you and assuring you of our best possible services at all times.

Regards,

Hyundai Customer Care, India





Customer Relation <[protected]@hmil.net> Sat, Jul 30, 2011 at 9:44 AM
To: [protected]@gmail.com
Dear Sir,



Thanks for writing us.



Since you have already handed over your to outside workshop for repairing so you may get in touch with them directly

& in case of any query, plz contact any of your nearest Hyundai dealers or your concerned Hyundai service dealer for

the same.


Regards,

CR Team







From: Raj Bansal [mailto:[protected]@gmail.com]
Sent: Thursday, July 28, 2011 9:36 PM
To: [protected]@hmil.net
Subject: Crenck Shaft Broken at 60000 KM Running



Sir,



I have purchases a Hyundai Verna CRDI 1.5 VGT through your Dealer M/S Sudeep Motors Vapi on 31.01.2007 vide thier Gate pass No. 227. The details of vehicle is as follows:



Chassis No.



MAGCM41YR6M008873



Engine no.



D4FA6U030491









This is just to inform you that the crenk shaft of running vehicle was broken on Ahmedabad - Vadodara Express highway recentely. It was odd timming and I have no alternative to call to Express Highway Officials for help, which is on record with them. They leave the vehicle at the Exist side at Vadodara & I left with no other alternative to hand over the vehicle to a outside mechenic & left for Vapi by a state transport bus late in night.



However, I have taken special precaution and instructed to kept each & every small piece of broken parts along with original bills of Items purchased from Hyundai Out let for replacement.



If, you are interested to inspect the same for investigate the resoans of said incidance, which may help you in improvement of overall quality. Please get in touch with undersigned. I assure you whole hearted co-opretion in the matter please.





Raj Bansal
Deputy General Manager - F & A
Global Wind Power Limited

Village: Kherdi, Khanvel,
Silvassa - 396230 DNH



[protected]
[protected]

[protected]

raj.[protected]@gwpl.co.in

[protected]@gmail.com

Raj Bansal <[protected]@gmail.com> Thu, Aug 4, 2011 at 9:31 AM
To: Customer Relation <[protected]@hmil.net>
Sir, No further response received so far from anybody from your side. Is there any body to take care of such a important complain of your customer. I can not expect such a behavior of the company.

Sir, Please take up with individual concern & direct nim/her to act in a way which doesn't spoiled the image of company. Take my example, I was willing to shift to higher version of vehicle, but I am sorry to say, I have to think again twice. I need not to mention here that as far as comfort, feathers, Safety measures, Look, etc etc & finally price are more or less same in this segment of number of choice available to a customer throughout the Globe. The time, commitment & service is above all.

Yes, one important point, I missed, please don't write me to contact anybody as my time is priceless.

Please treat this as my last communication To Hyundai Motors form my life time.

With Regards & thanks for such a fantastic treatment.


R K Bansal




[Quoted text hidden]
--
With Kind Regards

Raj Bansal
404, Palms - B, Park City,
SILVASSA - 396230 DNH
[protected]
[protected]
[protected]@gmail.com

Customer Relation <[protected]@hmil.net> Thu, Aug 4, 2011 at 9:33 AM
To: [protected]@gmail.com
[Quoted text hidden]
Raj Bansal <[protected]@gmail.com> Mon, Aug 22, 2011 at 4:26 AM
To: Customer Relation <[protected]@hmil.net>
Sir,

This is height of every thing & I have no words to say further.

Now. I have changed my mind & I decided to change the vehicle it self. In spite of such a bad experience from company, due to satisfaction with performance, Comfort, safety, interiors, exteriors, look, automation, etc,etc , I am unable to convince my family members for a compromise.

Now, Can you clarify me following:

- What is the on road price as on date or recently coming TOP variant of Verna CRDI at SILVASSA - DNH. ( Please note that one time life time tax applicable now a days in DNH ) with one time lifetime comprehensive insurance cover & free service, available if any, all additional accessories as available & provided by company i, e. fully loaded..

- What is the net price I am going to fetch of my present vehicle strictly from company itself, no intermediatories please . Can be inspected & test drive at Silvassa with prior appointment.

- How many working days you may take to give me final answer.

- Please don't provide contact details or instruct me to contact, let them contact me..

Hope this time I may get right response.

Thanks

Raj Bansal
[protected]
[protected]
[protected]
http://in.linkedin.com/pub/raj-bansal/30/298/212



[Quoted text hidden]
--

Raj Bansal
B. Com, FICWA,
Legal Advisor
Indirect Taxation
[protected]


Customer Relation <[protected]@hmil.net> Tue, Aug 23, 2011 at 9:49 AM
To: [protected]@gmail.com
[Quoted text hidden]
Customer Relation <[protected]@hmil.net> Thu, Aug 25, 2011 at 11:50 AM
To: [protected]@gmail.com
Dear Mr. Bansal.



You only need to directly contact the nearest Hyundai dealers for the same.

They would check and update you accordingly.


Regards,

CR Team





From: Raj Bansal [mailto:[protected]@gmail.com]
Sent: Monday, August 22, 2011 4:27 AM
To: Customer Relation
Subject: Re: FW: Crenck Shaft Broken at 60000 KM Running



Sir,



This is height of every thing & I have no words to say further.



Now. I have changed my mind & I decided to change the vehicle it self. In spite of such a bad experience from company, due to satisfaction with performance, Comfort, safety, interiors, exteriors, look, automation, etc,etc , I am unable to convince my family members for a compromise.



Now, Can you clarify me following:



- What is the on road price as on date or recently coming TOP variant of Verna CRDI at SILVASSA - DNH. ( Please note that one time life time tax applicable now a days in DNH ) with one time lifetime comprehensive insurance cover & free service, available if any, all additional accessories as available & provided by company i, e. fully loaded..



- What is the net price I am going to fetch of my present vehicle strictly from company itself, no intermediatories please . Can be inspected & test drive at Silvassa with prior appointment.



- How many working days you may take to give me final answer.



- Please don't provide contact details or instruct me to contact, let them contact me..



Hope this time I may get right response.



Thanks



Raj Bansal

[protected]

[protected]

[protected]

Hi,
I am the owner of a Hyundai Verna CRDI,June 2008 Model. We took the delivery from Trident Hyundai,Bangalore. The car was running properly without problems for about 25000 Kms. However, the car started developing engine problems in July 2010. Investigation proved that the turbocharger has failed and has to be replaced. The same was carried out by Advaith Hyundai. After 5 months, the turbocharger failed again! The same was replaced again at Advaith Hyundai. Now 8 months down the line(Aug 20,2011), I am facing the same issue again.
The car has run a total of 49K kms, and the turbocharger is being replaced for the 3rd time. The cost of a turbocharger is Rs. 65,000.
I am not sure if the problem is arising because of poor quality of turbocharger or poor fitting of the same at Advaith Hyundai. This has left a very bad taste in our mouth. I was considering going for the new Verna Fluidic, but now I definitely dont want to be associated with Hyundai.
I wish they could have come up and replaced the part free of cost since it is a repeated failure!
I have also attached the service history of the car for reference.

Dear Sir,
I had purchased [B]Hyundai i10 on 16-July-2008[/B], Car No:- [B]DL 3C BF 2492[/B] on the name of [B]Sanjeev Kumar Gupta[/B]. I have been facing with the problem of clutch from the very begging, as i release the clutch the car starts to vibrate horribly. Such problems can even lead to accidents on road, so its not only the matter of product but also the matter of customers health. I've never faced such problems before with any other car. I've tried contacting the concerned department of the Hyundai LTD but every time they repaired it, the same problem would occur again and again. There's some manufacturing defect from the company . I got this clutch replaced as well, around 7-8 months back . But the same problem is occurring again and again. I m seriously very disappointed with the product Hyundai is offering. With the expectation of getting compensation from the company I've finally approached here. I would like you to look in this matter and try to resolve it as soon as possible.
Thanking You.
Sanjeev Kumar Gupta
[protected]

I purchased Santro Xing gls in 24/1/2011,Chassis no is :MALAA51HLBM628324 Engine no is: G4HGAM18755 Car no :GJ5- CP-5169 after second service i faced major problem of starting problem and frequently. I gave my vehicle at deleras service station (navjivan Car – varachha surat Service Station ) every time ( 4/5 times given to solve same problem ) to solve the problem, which repeatedly i face it & today also i am facing same problem. people @ navjivan service station are not able to solve problem nor they are able to understand why it is happening again & again.
I want immediate action to be taken to solve the problem.

Hi, My name is Sanjay, I bought a brand new Hyundai 120, Magna, Petrol in February 2010 from Baltic Hyundai, Faridabad, Regn No. HR 51 AG 8174, and since than I believe, I made the biggest blunder of my life by purchasing this car. I have lost peace of my mind since than.

After 4-5 months itself, there started a noise coming out of Steering. I made a complaint to company / dealer, the problem was fixed by them, however, after 2 months again the problem started and this time dealer / company informed that the company has changed some basic design and hence, some kit in the steering needs to be changed, I again left my vehicle at the workshop, the problem was fixed and I was assured that everything is set right. But to my surprise, the same problem occurred for the third time and this time, The company changed the entire steering kit with an assurance that the problem is fixed for ever. And the biggest shock came to me when the problem occurred again and Even upto the extent that HMI did deputed its steering vendor to fix the problem, their engineer from MENDOS ( as they addressed, might not be correct name) fixed the problem with 200 % assurance that now the problem will never crop up.

In spite of all this I am facing the same problem again for last 2-3 months. I have made a fresh complaint, spent the whole day at the dealer’s workshop today, i.e. 19.08.2011, however, no solution is given to me . I have been running from post to pillars to get this problem fixed, talking to HMI’s customer care executive / Sr. Executive and other officials but in vain. Not received any further course of action at their / my end.

Its my sincere piece of advice that people should be very cautious about this vehicle before buying. In the local market also I have come to know that this vehicle has a history of noise in suspension / steering.

Now, since the vehicle is under warrantee and I have tolerated enough, given vehicle for four times to Hyundai workshop, I am planning to move to consumer Court. If the manufacturer company itself is not in a position to get this problem fixed than who else can do this…?

Any further feedback / suggestion would be welcomed. My contact no. is [protected].

Hi,

I have availed corporate discount from Trident Hyundai showroom,Hosur Road in Bangalore but they have given me discount of Rs 28000 instead of 32000 Rs When I asked for clarification they told me We have applied
VAT on discount as well ,So VAT calculated on 32000 RS has been deducted as 4000 Rs(14 %),I never found this type of component before because If I am purchasing something so VAT should be applicable on
Cost only not on discount ,They have mentioned 14 % VAT on net ex-showroom car price in the paper its understandable but 4000 Rs is not mentioned anywhere in retail invoice and When I asked for break-up they told me , We have deducted VAT(14%) on discount as well but its not mentioned anywhere in retail invoice,Please help me out because I never found any VAT on discount anywhere If your showroom really paying (14%)VAT so It must be mentioned on the paper because they are paying VAT to government.

HCL Comnet & Services Pvt Limited.
Mohammad Ahmed
[protected]