Hyundai Motor India Complaints & Reviews

SIR,
I PURCHASE A HYUNDAI i10 1.1 MAGNA CAR FROM KOLLAM POPULAR WORLD PVT LTD (MAIN BRANCH AT THIRUVANANTHAPURAM ) ON 06/05/2010. ON PURCHASING TIME THEY GAVE ME SOME OFFERS. RS.4500 CASH FOR CORPORATE DISCOUNT AND A CRICKET KIT. I CONTACT THEM MANY TIMES DIRECTLY AND THROUGH TELEPHONE FOR GETTING THAT. BUT THEY CANNOT GIVE THESE.

Hello

I have purchased a new hyundai i 20 car in May end. the car has been giving problems of knocking in the front wheels since then. this has gone to service center at ashram road (Sharma Cars) number of times of repair and the last time on 22 oct 2011 they changed the entire gear assembly and gear box but still the knocking has not been solved. the car has gone to these guys 4 times till now in the last 5 months. Pls help me with the resolution. the car parts and the car itself is defective. I dont think any new car will give so many problems as this.My car reg number is GJ01KJ5966. and My contact number is [protected]. Email id [protected]@yahoo.com

My compaint to hyundai team is as below.
My car front wheels have the knocking problem since i have bought this car. the knocking has been repaired several times thru your service center. last time on 22/10/2011 it was taken to service center and gear assy steering and gear box assy has been changed as per the invoice but still it has the knocking problem i am tired of the service given and i cannot afford to keep running behind your service guys. pls get me a resolution else i will mark this to consumer forum

I have purchased a santro car from susee Hyundai tirunelveli.the Tyre in our car is made up of good year company.in our car front Tyre had been damaged our car had ran only 11thousand kilometer.normally it should run 30 thousand kilometer it semis because of the poor quality our Tyre had been damaged.the Chandra Hyundai (Coimbatore) worker approaches was not satisfied the have reported against us from the beginning.so kindly take necessary action on Chandra Hyundai and kindly rectify our Tyre complaint and please replace all the Tyre before the complaint.the work of Chandra Hyundai was not that much it was very poor.the vehicle went to service-repair to Chandra Hyundai company17/10/2011 and came back to house on25/10/2011.for changing the Tyre this much days was taken.the activities was not satisfied for us and susee Hyundai (tirunelveli).so kindly rectify the problem as soon as possible.
thanking you

Two days before i was driving Pune to MUmbai ,
After reaching Mumbai at traffic signal I stopped for red light and made neutral.

To my shock When green light I was not able to shift to 1st 2nd or any gear it totally locked but engine was working.

Car No: MH14-AM-3908

Last servicing was done 2500 km before .

I parked the car road side and came back after 3 hours and drive back to pune non stop with out much of gear change. I will go to service center now and donot know they will be able to fix this issue ???

Could the officials look to these issues ,
I doubt quality of Hyundai engine , Gear and Clutch system

I shocked to see so many complaints of Hyundai Santro at this iste ConsumerComplaint

Dated: - 24th October 2011



Subject: RECTIFICATION / REPAIR OF HUNDAI CAR i10 REGISTRATION NO HR 26 BH 9199



Dear Sir,

I had purchase the above mention car in the month of Feb 11 from Orion Hundai, Gurgaon, Haryana. It has done approx 2600 KM.

On 25th July 2011, I observed that car was missing in during the cold start in the morning & evening and not giving enough power. I had taken this car to Orion and apprised him about the problem. The cold start problem has not been rectified from last 1.5 months. As per the workshop they had tried to rectified no of times without any success.

After enquiring from about its rectification number of times from the workshop, I have come to know my car has been sent to Hundai, Delhi. I have been trying to talk to Hundai customer care and Hundai International in Korea. But unfortunately I have not received any satisfactory answer of its problem. Every time I am informed that spare parts and software program will be coming from Korea after 15 days.

Orion workshop has given me standby car for my use. I find hard to believe that i10 car which is being manufacture and used in India by number of people it has not forecasted spares to give customer satisfactory service.

As you know car which has been purchased by me just few months back is being kept in the workshop for such a long time. I feel there is some major problem which can’t be rectified by the company. I feel it’s a real mental harassment of not enjoying the position of a new car which has been bought by me in great difficulty.

May I requested you to help me in getting the car at an early date from the company as all my sincere effect has failed.

Thanking you,
Neeraj Verma

Handover my car on 03/10/11 for starting and electrical problem.The delivery date given was on 08/10/11 .Enquired 3 days, on 8th Oct the service manager Mr Kingsuk Maity said the parts are being ordered and the work is in progress but failed to say the expected delivery date.On 10,12th Oct another service manager say the same thing.on 14/10/11 they disappointed me by saying that no work has been done for my car because the parts have not
yet reached the workshop and can not say the delivery date.The higher authority of the showroom was also unsure of the expected delivery date of my car after 11 days of receiving.At last after being very disappointed I have to take away my car to a local workshop with the help of break down van.Thanks for such inferior quality of service from the Hyundai Company Showroom(Concord Hyundai).

Regard
S.A.Faruck

Sir,
I have booked a santro gls car on my fathers name sh. kishan lal s/o sh.samanta in agency of hyundai motors i.e.
M/s Parashar Motors Pvt. Ltd. , 62km milestone, Delhi- Mathura Road, Palwal, (Haryana)

I have paid RS10000/- (ten thousand) in advance for booking on 29 AUG,2011. and the due date for delivery was 30 SEP,2011. reciept no:-2208
but due some unavoidable reasons we cancel our booking before the delivery date on 5 SEP,2011. verbly.
but they do not refund my booking amount which i have paid on time of booking RS10000/-(ten thousand).

I go there manually many time and request them to refund my booking amount but they do not give any response and do misbehavior with me and abusing me. the sales executive Mr.Mahesh Rawat & Mr. Bhati attended me and do misbehaviour with me. and do not refund my booking amount.

I request you to refund my booking amount please consider my problem because i am suffering from financial problems at my home. thankfully,

your's faithfully,
Sher Singh s/o SH. Kishan Lal
vill-Lohagarh , distt-palwal,haryana 121102
mob.no. [protected]

Your name
Your profession
Your address
[protected]
Your email address
Date
Name of dealer

Dear Sir/Madam
Re: (insert vehicle make, model and registration number)

Subject: (Disappointment for buying the car from Hyundai because of the worst services)

With foremost frustration and sorrow I am writing this letter to you and I hereby inform that...

Dear Sir

My car I 10 serviced by Malwa Auto sales (P)Ltd., Sonipat, haryana. on 18th of Sept 2011.They replaced my oil seal, tyre gaurd and support of radiator at the time of services

After 6 days on 24th again i visited for my complaint due to servicing only but they never resolved my problem and again askig for charges, then I mailed the complint on 09/30/2011 05:55 PM and reminder on 10/03/2011 05:11 PM to Hyuandai customer support [protected]@hmil.net and [protected]@malwagroup.co.in but still they are not responding for solution.

These problems i am facing after servicing of my vehicle I 10 with invoice no. B[protected] dated 20th of Sept 2011.

1. AC Cooling problem after servicing the vehicle this time.

2. Sound from left front side after replacing Radiator bracket at the time of this service.

3. silencer pins for support was not inserted in supporting rubbers after servicing.

4. Found electic cable was hanging/grinding with left front tyre and was in open conditing/mashed.non-insulated. What happend if car got fire due to this short circuit ??? And also my tyre got damaged due to that hanging cable.

5. Balance ammount not refunded/adjusted till date and neither providing the balance advance ammount from last year Aug 2010.

As i am now assuming that they are doing intentionally creating these types of problems as I am not getting any problems from other service stations like capital hyuandai and Deep.

Last time also the left the loose bolt of my shocker and after doing complaint only they replaced the same.

Also I called Mr. Uday GM on [protected], but he never know how to speak with customer.

Now i have had the most disgusting and painful experience with Hyuandai.

You are requested to intervene and help me to checkup/repair of my car.Because these problems are generated only during the service only.


Thanks and regards
K P singh
[protected] Mail ID [protected]@yahoo.com
1047/30, vikas nagar,
Kakroi Road, Sonipat
Haryana

I Mr. Pankaj V. Amrujkar have purchase Hyundai I-10 vehicle from Alcon Hyundai, Goa on 2oth of August 2009 bearing vehicle no. Ga-04/ C-1760.Mp3 player of Kenwood Nippon Brand has been fitted during the purchase by the dealer 'ALCON HYUNDAI' Goa. it was under warrenty period of 2 years from the date of fitment.My Mp3 player was having continuos problems which was brought to the notice of the service engineers of alcon hyundai.and everytime they were servicing it.But the problem was not ever solved till the end .Lastely they came to the conclusion that it cant be repaired further.
It was then handed over to them 2 months before the warrenty period for exchange.
Meanwhile it was brought to my notice by some more customers that the mp3 player of this brand fitted on their vehicles are also having such types of continual problems.
This was then brought to the notice of the technical advisor and i refused to accept the same brand of Mp3 player on warrenty.I requested them that in such case they have to replace the mp3 player with some other good quality brand. i was ready to pay the difference amount for the change of mp3 brand.
They agreed for my proposal but they are reducing the amount of mp3 player as per their purchase price and asking me to pay the difference as per the selling price of mp3 player of other brand.Actually as per my knowledge, if they are considering their purchase price then the difference in the price for the new mp3 player has to be calculated as per their purchase price.pls look into the matter at the earliest.

Dear Sir,
I recently purchased your Verna 1.6 SxCRDI saloon car.(2011 model chassis no. MALCU41ULBMO21339) on[protected]. I used the car about 2083 Kms.
While driving to Alwaye on 9-9-2011 early morning at 05:15 am to pick my daughter in law from railway station the car ran through a gutter on the road which resulted in hitting the under carriage of the car. After a short time, low engine oil alarm came and I stopped the car immediately on the side. Since it was dark I waited for somebody to pass through and one man helped me to check the car with his motor cycle head light. There was no oil in the engine tank when checked with dip stick. I left the car there and proceed to railway station on the motor cycle. While coming back from railway station in a taxi I purchased 2 liters of engine oil to top up the engine. But it was observed that the engine oil was getting drained due to the big crack on the engine oil sump. I left the car there and informed your road side assistance team and they towed the car to your popular service station at Muvattupuzha, Ernakulam (dist) ,Kerala. On checking they informed me that engine bearings, shaft etc. having scratch on them and informed me to replace so many parts which cost about 1.25 lakhs to continue the warranty. My insurance company refuses to pay the repair costs.
I was working at Saudi Arabia and was driving various types of vehicles during last 30 years including Toyota Camry, Datsun 200 B and Maruthi 800B in India. I acted the same way as a normal driver do when engine oil alarm came. Your car seems very delicate which cannot withstand such a small accident. I observed in my earlier cars there is plate to protect the engine from such mishaps. I have to Pay 1.25 lakhs for repair immediately after purchasing a new car which is ridiculous. One of my close friends was consider purchasing same car, but he is reconsidering after seeing what happened to my car and response from insurance agent. I preferred an international brand which will have a international quality. Since you are reputed company I hope you will help me to solve this problem
Thanking you,
Govinda Kurup
[protected]@hotmail.com
PLEASE REPLY TO THIS LETTER

i bought a new hyundai verna fluidic on 1st august 2011 Vehicle no. (JK02AT 4032). On 8th of august i placed an order for a spare of car's air conditioner. i did not received any information or part till date. i even informed the customer care department when they called me in month of september and said me feedback will be provided with in 48 hours but unfortunately no feedback is provided to me. i want to know from the company when i will be provided with the spare part or any information related to that. In short services of Hyundai motors are inadequate. I am unsatisfied with their services.

Sir / Madam
i Manpreet Singh, i ve purchased I20 diesel, but i m not satisfied with the pick up of my car,
when i test drive the car they provide the car fitted with 5speed gearbox, but when they deliver me a vehicle it was fitted with 6 speed gearbox. i m not satisfied with this car, if there is any option to change the gearbox so, please tell my car has done only 5000 kms

thanks

Manpreet Singh
[protected]

Bought Hundai verna Fludic costing ten Lac and took delivery on 28th September from Mithila Cars Mira road Dist Thane
whiles driving back home 2nd gear slipped to neutral and third gear was not shifting atall and was going to nutral only
As it was late and next day i dint get time i went on 30th after work with consent at 7.45 pm. The man took drive and agreed that there is some problem and that too a minor problem which will b resolved with in 15 minits so I requested to inward the vehicle and attend to it the next day
the staff ( not to be named ) were too too arrogant and point blankly refused to inward
after a lot of arguments and request i gave up and slowly drove the vehicle back home
Next day after driving 6 KM all gave the vehicle to said dealer and they too agreed that there is some problem which will be attended by Hundai team only that too on 3rd Oct 2011
My point here is
How could hyundai deliver the faulty vehicle ?
then why dealer , Mithila did not check the vehicle before delivery ?
And how could the people be so arrogant and rude to a customer ?
How did the vehicle pass the QA & QC departments of HUNDAI & MITHILA cars
Please advice as I m unable to think ahead with the faulty machine

My car Hyundai i10 number is UP81AH8180 is 1 year old and its km reading is 10,000.
Its average and pickup is worst and i am complaining for it since begning in workshop and they have sent to me to delhi and said my cars all problem will be resolved there. Then i went to delhi but after few days my car condition become same. here in Aligarh no one listens.If my car problem will not be resolvede then I will go to consumer court.
Thanks
My mobile no. is [protected]
Name:Manish Thakur

I decided to buy a Hyundai i20 from popular Hyundai kottayam and when i got invoice from them it was mentioned in that the handling charge for car delivery is Rs.5000.

I went with this invoice to bank and arranged vehicle loan based on this invoice.

Later they informed they had hiked the handling charges to Rs.7500.And after the delivery of the car they took Rs.10000 from me as Handling charge.

This...

Hi, I purchased a Hyundai Verna in 2009 , and since then i am facing problem . from the very first day , car is pulling towards left ,,authrised dealer said this problem is faced in all verna's .
then at thee year end and @ 40000 kms ,its turbo charger failed .
It was repaired under warranty ,then again after 3 months , Turbo charger again failed .
It is an expensive part costing around 80k .Though the car is stil in warranty and i'll be giving it for repair.
But what should i do , as part is costly ,, ,on searching net i found that there are repeated turbo failure in many of their cars.....i wont be spending huge amount if it again fails after warranty
please reply soon ...

Regards
Nikhil Seth
[protected]

We have purchased Hyundai i10 Era car in June’2009 from Himgiri Motors, Wazirpur Area, New Delhi. The Registration Number is DL8CS6753. We got the first Servicing done after 1 month of purchase from the Himgiri Service Station.
After 6 months of purchase there was problem in A.C. It was working but there is was no cooling. Alongwith our Second Servicing, we got that checked in Himgiri Service Station, we were told there was problem in pipe, a small bubble was there and it has been repaired. After that same problem occured in July.2011, again we went to Himgiri Service Station, it was repaired and we were told now this will not happen again.
Just after two months, we are again facing same problem, we went to Himgiri Service Station, now they say the Coil is damaged, it has to be replaced. But we told them that its under Extended Warranty, but they refused to repair the same and asking money for the same. We wrote a complaint mail to them and we got a reply that we have not undergone with the Servicing from them in for last 1 year so we are not eligible for the Extended Warranty. We have paid an extra premium for that and now we are not eligible for the same. This is so surprising. As our car has just run for 20,500 kms so did not realize that Servicing is required so frequently. I’m working women, so do not have so much time to go to their Service station so frequently and without A.C. its too difficult to travel.
I also asked them the same problem was there two months back, then why they did not told us?
We are so surprised to see that a big Brand car is giving this kind of harassment to their customers. Within 2 years of purchase we have faced so many times this problem.
Please look into it and guide has what to do next.
Warm Regards,
Priyanka Bhadouria
Mobile No. [protected]

I have an i10 SPORTZ model of Hyundai - i went for this higher version because it comes in with an inbuilt car stereo (nippon) fitted by company. I have extended warranty also.
After 2.5 years o[censored]sage the car stereo died down . I was told that extended warranty was not applicable to car stereo. Thats OK so i requested if something can be done and i dont mind paying for the repairs.

The service centre people checked with Hyundai company , who gave them authorized sevice centre for Nippon in Mumbai. I personally went there with the stereo (which i got it detached from the car by the service sentre - Sreenath Hyundai ) and i was surprised to hear that they do not support models whcih comes inbuilt with the car. The service centre people informed me that nothing could be done and i had to purchase a new stereo worth over Rs. 12,000/- which would fit the slot of the inbuilt stereo.

I personally searched for repair people and found one who would repair the stereo. After checking , he said the main IC was dead and nothing could be done about it. he also said he had four other pieces of the same model and all had same issue.

I would like to know why Hyundai is providing such equipment which cannot be even repaired?? Why is authorized service centres (both Hyundai and Nippon) both incapable of servicing me in this matter? Why should i spend 12,000/- Rs. for a new steroeo?

My e-mail id is [protected]@hotmail.com

I am an owner of a fluidic verna CRDi .i delivered it from S.S Hyundai,Mavelikara two months before.after one month itself my A/c pipe got bend and holed resulting on the complete gas drain out.even after at the time of service the service centre was not ready to replace the A/c pipe.they are asking Rs.7000/- for replacement.Also extreme black smoke is coming from the exhaust itself.what shall i do?
SHANOJ
PH:+91-[protected]