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Hyundai Motor India Complaints & Reviews

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D
Dinesh Menon
from New Delhi, Delhi
Apr 26, 2011
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Address: West Delhi, Delhi

It been already one month, since I purchased my Hyundai I-20 from Godawri Motors Ludhiana through CSD. Till date I haven’t received any documents other than the Temp registration number and Insurance Note from the dealer. I have been escalating this case for the past two weeks to the customer care feed back site as well as personally spoke to both the North Regional Office Mr. Sandhu and Ms. Harpreet, Customer Care Executive as well as the dealer. But till date I haven’t received any kind of response from any of them. My temporary registration is getting over today. I am using my car in Delhi NCR.
My first service is also due and I don’t have the Service Booklet also. I have no words to describe the sorry state of After Sales Service of Hyundai motors. I am regretting my decision now to be a part of Hyundai family.

My VIN is MALBB51BLBM 265601.
Complaint No.[protected]

Any litigation against me for the registration will now have to be borne by Hyundai.

Hoping for a resolution by your kind interference

Kind Regards
Dinesh Menon
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    selvak
    from Mumbai, Maharashtra
    Apr 25, 2011
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    Address: Mumbai City, Maharashtra

    I have been in regular touch with M/s Modi Hyundai Mumbai and M/s Hyundai Motor India Ltd Chennai to get seat belts fitted in my rear seats. In the month of Dec 2010 I had a minor accident in my car and since then I have desperately followed up with Modi hyundai to get me the rear seat belts. I checked several times with them and as on 15th April 2011 also they do not have the stocks with them. I logded a complaint with Hyundai Moror India in Feb 2011 complaint No.[protected]. I agin followed up with both Modi Hyundai as well as Hyundai Motor india and till date there is no development.

    Both of them are taking the matter very lightly. I ma travelling withour rear seat belt and there is a safety threat to my family, My vehicle registration Number is MH02 By 1038. I want the cosumer focurum to intervene and ensure that both Modi Hyundai Mumbai and Hyundai motor india are serious on such genuine needs of customers.
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      shaijumt
      from Bengaluru, Karnataka
      Apr 24, 2011
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      Address: Ernakulam, Kerala

      Hi,
      I have purchased hyundai i10 on Ist january 2011 .This vehicle showed power complaint on 20th April , I have informed the mgf service person, as per his instruction ,I tried to start the car normally, then with huge sound its battery blasted.The fluid from the battery spread the whole parts. They find out its a major complaint from Exide battery and they are ready to replace the battery . But my problem is that the fluid will cause a corrosion in my vehicle internal parts.I am very much disappointing in this incident, I have asked to my friends, also searched in net to know the chances to blast a battery, there is no reasons. So I am suspecting that my vehicle has some defect and also worried in case of corrosion chances.So please let me know that the chances of replacement of vehicles in case these kind of manufacturing defects.

      Vehicle details
      Model: I10 Sports IAE
      Engine No:G4LAAM575780
      Battery Make: exide
      Battery Batch Code :4LO318365
      Aug 13, 2020
      Complaint marked as Resolved 
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        H
        hemantshakya
        from jhansi, Uttar Pradesh
        Apr 23, 2011
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        Address: Jhansi, Uttar Pradesh

        I got offer letter from Hyundai by SMS (a link is given for the download of the offer letter) stating that your appl has been selected and asking to pay interview security deposit of Rs. 8786/- in cash.The address of Mr. Vijay Mathor HRD,and its ph no-[protected] [protected] Hyundai Motor. And i submitted security fee 8786/- in this account no [protected] and account holder name is Mr. Sanjay Anand. And account no of bank of MAHARASHTRA Jhansi. And his email id is [protected]@dr.com and address is A-182. Antriksh Bhawan , G.T. Karnal Road , industrial Area New Delhi.
        Aug 13, 2020
        Complaint marked as Resolved 
        I got offer letter from Hyundai by SMS (a link is given for the download of the offer letter) stating that your appl has been selected and asking to pay interview security deposit of Rs. 8786/- in cash.The address of Mr. Vijay Mathor HRD, Hyundai Motor. And i submitted security fee 8786/- than its a fake.
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          R
          rahasra
          from Hyderabad, Telangana
          Apr 21, 2011
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          Address: Hyderabad, Andhra Pradesh

          dear sir

          i have purchased i10 car just two months back. but it was going very poor mileage i.e 8.5kmpl. at the time purchasing vehicle show room officials given assurance 20.7kmpl, but it will come on road around14-18kmpl. as per your authorization service center given report i.e 8.5kmpl only..kindly take appropriate steps for fulfill of your promises at the time purchasing or replace the same..

          with regards.
          Aug 13, 2020
          Complaint marked as Resolved 
          i have purchased i10 car just two months back. but it was going very poor mileage i.e 8.5kmpl. at the time purchasing vehicle show room officials given assurance 20.7kmpl, but it will come on road around14-18kmpl. as per your authorization service center given report i.e 8.5kmpl only..kindly take appropriate steps for fulfill of your promises at the time purchasing or replace the same..
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            M
            mmvyas
            from Irinjalakuda, Kerala
            Apr 21, 2011
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            Address: West Delhi, Delhi

            Kind Atten Sir / Madam

            It is bring into your kind notice that i had confirmed many of the hyundai showroom located in delhi and at G.T.Karnal road as such no address is found as per given address in the name of Hyundai India Limited and The contact number of the per son of Mr. Vijay Mathur as [protected] & [protected] Airtel subscriber numbers.

            So please check hole matter / issue and look into the matter as may this is fraud which is blackmailing to indian people by using your company Name.

            I m trying to get in touch in consumer forum and police.


            Thanks
            Manjul Mayank Vyas
            [protected]

            --- On Thu, 21/4/11, mayank vyas <[protected]@yahoo.co.in> wrote:


            From: mayank vyas <[protected]@yahoo.co.in>
            Subject: Fw: Bank Receipt
            To: [protected]@hrdinfo.info, [protected]@dr.com
            Cc: [protected]@hyundaicorp.com
            Date: Thursday, 21 April, 2011, 1:46 PM


            Dear Sir / Madam

            My name is Manjul Mayank Vyas ([protected]) has already submitted the amount Rs. 8786 on date 11 April 2011 as per requirement to attend your office at Hyundai India Limited, A-182,Antriksh Bhawan, G.T. Karnal Road, Industrial Area, New Delhi - 91 as per appointment on 25 April 2011 as per selected cadidate.

            I gor response from company's member Mr. Vijay Mathur , HRD, Hyundai India Limited,A-182, Antriksh Bhawan, G.T. Karnal Road, Industrial Area, New Delhi - 91 on 11 th April 2011 that i will get my appointment letter before 22 April 2011 to attend the office for further selecetion process and will get my deposit money back also on the same date when i will be in that office ( Hyundai India Limited,A-182,Antriksh Bhawan, G.T. Karnal Road, Industrial Area, New Delhi - 9).and also confirm me that courier has been sent through First Flight to my address which i had sent him by mobile message.

            But yet now i have not any courier sent by your company till date and now no one is picking phone as given in offer letter as [protected] & [protected].

            Please help as 25 April 2011 is coming and how will attend office without appointment letter and also please how i will get my deposit money back.

            Deposit money slip is attached with this mail for your reference.

            Please help me as soon as possible as i m afraiding this time.

            Awaiting Your positive response by today evening as for 2 days there is Government Holiday and may be your office will be closed so could not be able to reply.

            Thanks & Regards
            Manjul Mayank Vyas
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              V
              vikas_232002
              from Indore, Madhya Pradesh
              Apr 20, 2011
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              Address: Indore, Madhya Pradesh

              I bought i20 in december 2010 and it was running smooth like butter before I gave it for the first service.
              All the guys at Harsh Automobiles,Indore service center are blady and are not versed

              with the features of car.Even their MD is a highly unskilled and unprofssional person who has banged the drivability of my car and who never checks the car before delivering to the customer.
              Immediately after service,the car lost its smoothness and there started coming the noise and some weird sensation from the front two tyresup to the steering but there had been nobody to hear me.
              I think Hyundai has the worst service network and they don’t know that they have to train the people in their service centers.
              I had been calling to their call centers but no help.The call center guys are simply the dumbs you would ever come across who keep on promising that I'd get a call from local dealer which I never got.They always make fake promises and commitments.
              I’ve a Maruti and a Honda car and their service is much much better than hyundai.
              The MD in the service center does not know what features are in the car and he keeps on testing with no head and tail.Last week when I took the car to service center,they dropped the key of my car in gutter and as a result I could not enter in my car and got late for office.After lot of discussion,they agreed to change the lock and ultimately put the new lock in the car.Now today,my AVN system has stopped working for no reason and touch screen panel is also not working.Microphone in bluetooth is s poor that the person at the other end calling me,can't hear my voice.
              I had gone through lot of mental trauma and pain and feel like exploding my car and have decided not to buy Hyundai car again ever in my life but would leave no stone unturned to sue them.
              Aug 13, 2020
              Complaint marked as Resolved 
              car No is MH-12 GK-6432 (i20 magna 1.2)
              mar 24- reverse gair, bearing ring, engine damage-car return date is may 6
              20 may- oil pump leakage, worring ring damage car return date is 20 may
              21 may- oil pump leakage car return date is 24 may
              but now it will take double petrol as compare to other i20
              hi vikas, you are write, the hyundai i20 DL2CAE9333 which i purchased was a drinking machine. It drank petrol. The worst part was its airconditioner. The compress bursted thrice. The service workshop of M/s. Hans Hyundai, Naraina Vihar, New Delhi could not diagnose the fault. Even their mechanics did not knew how to open the fuse box of i20. They finally open it with the help of diagram chart. I agree with you, hyundai people are cheaters and their service stations are much worse than road side mechanics.

              Manoj Kumar
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                M
                munish khurana
                from Delhi, Delhi
                Apr 17, 2011
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                Address: East Delhi, Delhi

                i bought i10 car on[protected]. after a few days i noticed some tic-tic sound from below after the car is switched off after driving. i took the car to the dealer for first free service & told him about the problem at sunrise car dealer, patpadganj, delhi. they said it is from the carborator & can not be fixed though they will try but to my dissatisfaction the car was delievered without fixing anything. i want to know , can it be fixed or not. if yes whom to approach & where. my name is munish khurana, 39 gagan vihar extn, delhi--51 phone no--[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  sinha_13
                  from Mumbai, Maharashtra
                  Apr 17, 2011
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                  Address: Gurgaon, Haryana

                  I had purchased the Hyundai i10 car on 17th Oct.2010. Since than facing the major problem in its AVERAGE / MILEAGE.

                  Where company is claiming mileage of 19Km, my car is giving average of just 12 Km in city with normal driving conditions. Shown it to Orion Servive center 4 times till now, but no improvement, though 2nd servicing has also beeen done in 1st week of April, 2011 itself.

                  Request help on urgent basis.

                  Thanks and Regards,

                  Avinash Sinha
                  [protected]
                  7-8 is a controversy even in dense traffic. Get the car to the service center-check the ECU for error codes using the hyundai scanner. Check tyre pressures/ brakes for binding(also hand brake). As service is over the other routines(filters) will be normal. If nothing works an ECU reset might help, do update and shall guide you how to do that. can do it at home itself)


                  Source: http://indiancarz.com/index.php?tid=17
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                    K
                    k84.anil
                    from Mumbai, Maharashtra
                    Apr 16, 2011
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                    Address: Ranchi, Jharkhand

                    i have purchased hyundai i 10 on aug 2009. but recently i meet with an accident only because the breaks are sudden jam. How such thing can happen with hyundai motor relaible parts. here i m safe but there is no such garantee that this will not be repeated in future. there will be a loss of life if these error are not rectified soon. Request u to kindly take a serious action otherwise i will take this matter to consumer forum.

                    regards
                    anil kapoor
                    [protected]
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                      A
                      Arshad Salam
                      from Mumbai, Maharashtra
                      Apr 13, 2011
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                      Address: Mumbai Suburban, Maharashtra

                      Dear Sir / Madam,
                      We have purchase Hyundai I10 on 28th Feb 2009 (MH-02 BJ-4469) initially i have getting the average of Approx 14-15 KMPH, after doing my first servicing at Excel Service Station at JVPD Near Mithibhai College. the average drop to 8KMPH and after that i have done 2nd & 3rd service at srinath Gogeshwari he they fail to rectify this problem and now i have done the paid service at Saryu Service center Gogeshwari. They have not done rectify these issue as well. I am feedup with all these follow up.

                      I don't understand how u will solve my problem.

                      Regards,
                      Tajuddin Fakhar
                      [protected]
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                        A
                        Anoja
                        from Thiruvananthapuram, Kerala
                        Apr 12, 2011
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                        Address: Delhi

                        I have got a job offer without conducting interview or anything direct or indirect meeting. interview/ contact or nothing. And was asked to download offer letter from http://www.turboupload.com/88beovecfkv5.

                        They have mentioned that I was shortlisted based on my project. But I never had mentioned about my project on my resume. They demands to pay Rs. 8786 though bank account for ensuring my interest (which will be spent for air ticket & accommodation in Delhi) & also the cash is refundable. If it is why can't candidates take their own tickets & produce it for claiming refund.

                        Thus counting all together I felt something fishy. I am getting such a letter for the second time. They are using the brand name of Hyundai to promote this fraud. There is a chance for innocent candidates to get fooled. That's why I thought of bringing this to notice.

                        Please take some action on this fraud & help our country.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          ccbinaya
                          from Aizawl, Mizoram
                          Apr 12, 2011
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                          Address: Khordha, Odisha

                          My LPG kit is always giving problems,

                          Most of the time after every thousands of Km, I find less and less volume of gas is allowed inside, finally it will show full tank but there wont be no gas in tank and it wont allow any gas inside.

                          Then I will have to take the car to the service center which is far and they will clean something and it will work properly again,

                          I have paid 40k extra for the kit, also the mileage it is giving in gas is poor ~7-8 Km/Ltr in city with AC.

                          Please help.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            Atulchandra Shinde
                            from Pune, Maharashtra
                            Apr 11, 2011
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                            Address: Pune, Maharashtra

                            I have bought a car from Kundan Hyundai Thermax Chowk Pune on 3rd Dec 2009. When i brought my car i was told that i will be given exchange bonus of Rs 15000/- on submission of my pre and post RC book with insurance copy.Now hyundai is asking for RTO transfer receipt of my old car after one year to get the exchange bonus.

                            This is just cheating a customer as they do not want to give my bonus.
                            please help.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              Shaban Noorani
                              from Mumbai, Maharashtra
                              Apr 11, 2011
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                              Address: Mumbai City, Maharashtra

                              I have an Hyundai i10 car, MH[protected] which i gave for servicing, there was some rattling noice in suspension, the service was not done properly and the noice still comes, the steering wheel is so fitted crookedly that there is a worn out noice in brake paddle, i tried calling the landline number, but i just could not get through the line, I have purchased this car from MOdi Hyundai from wadala. kindly get the car repaired at the earliest or atleast ask any of your representatives to call me.
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                                suresh k gupta
                                from Chandigarh, Chandigarh
                                Apr 4, 2011
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                                Address: Udhampur, Jammu and Kashmir

                                I have bought Hyundai i 10 magna on 29th Jul 2009 from Sub Dealer of M/s Crest Hundai, Jammu from Udhampur (J&K). The car was purchased in response to i 10 car performance the company being claiming for and in expectation of exchange bonus of Rs. 15000.00 in return of old car. Requisite documents in support of exchange bonus as advised by the Dealer M/s Crest Hundai, Jammu as well as their sub dealer at Udhampur were submitted within the prescribed duration.Since last 1 & 1/2 year I am regularly contacting M/s Crest Hundai, Jammu as well as their sub dealer at Udhampur, but every time I am getting assurance only. They said that i will receive my excahnge bonus check of Rs. 15, 000 shortly. Every time I call them up they are with new new Lame excuses. It is now unbearable and therefore lodging my protest for non payment of exchange bonus of Rs. 15000.00 till date. Beside there is monopoly and harassment at service center too. As per the commitment from Sub Dealer of M/s Crest Hundai, Jammu from Udhampur (J&K) free accessories in token of purchase of Hyundai i 10 magna were assured, few items given in piecemeal, but fog lights are still pending.

                                I am a manager in United India Insurance Co.and do you think I have so much time that i run behind them. This is the height now. So many promises and in return nothing.

                                Please let me know when I am going to receive my exchange bonus check of Rs. 15, 000. Beside this the Co. should also look into daily problems being faced in such affairs.

                                SURESH GUPTA, Br Manager
                                United India Insurance Co. Ltd
                                National Highway Main Bus Stop, Gangayal, Jammu-180010
                                Mob No.[protected]

                                i 10 — Non payment of exchange bonus

                                I bought a I 10 car in my wife's name bearing Regn.No.DL 3CB 0960 during end Jan 2009 from dealer " Suhrit Hyundai" Mayapuri. Unfortunately the dealer closed down the business. It took more than 6 months to get my Registration card from the RTO (after lot of follow up with customer care of Hyundai. Now I am following
                                up with them for the last one year for the Exchange Bonus. The Company is not
                                bothered to pay the same.
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                                  H
                                  harikesh.ikash
                                  from Jind, Haryana
                                  Apr 2, 2011
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                                  Address: Haryana

                                  DEAR SIR,
                                  I purchase a SANTRO GLS LPGG BSIV in may 2010, whose
                                  chasis no is MALAA51HLAM547878E and engine no is G4HGAM034536 and
                                  reg. no is HR31F-3233 from LR AUTOMOBILE,SAFIDON ROAD,JIND,(HARYANA)
                                  which is authorised by hyundai or LR automobile N.H 65, ambala road
                                  ,Kaithal.(HARYANA)

                                  I take my car to the LR automobile for running repair on[protected],
                                  the company worker change my stapny tyre with a old dameged tyre. for
                                  this I go to the LR automobile many times but they not give any
                                  reply.I also call on [protected] and they give the another mobile
                                  number [protected].after that i go there 10-12 times but they said that
                                  there is no solution.

                                  I requested to you please solve the my problem and take necessary
                                  action as soon as possible.
                                  --
                                  DHARAM PAL
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    pankajpuri
                                    from Mumbai, Maharashtra
                                    Mar 23, 2011
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                                    Address: Ambala, Haryana

                                    Hi,

                                    I purchased a I 10 car in Dec,2009 from Samta Hyunadi,Ambala.They commited me exchange bouns.But after submitting all papers with in time period they refusing me to give this exchange bonus.I have all required doc for exchange with their receiving.pls help me out.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Hyundai — Old car sold papers not received

                                    I have exchanged my Maruti 800 in January to Hyundai i-10 from concept hyundai - Ahmedabad. The RTO and other papers for Maruti 800 is still not received. I have called them various time but there is no proper reply. Pl. do the needful for the further actions.
                                    Thanks
                                    Jayesh Agarwal
                                    We bought one i10 Car of Hyudai From thier dealer Baltic ( Faridabad ). At the time of purchase they offered us Rs, 10,000/- bonus on as exchange bonus on old car. They said you can sell old car and submite the transfered RC with in ninety days, then hyundaio will give you Rs. 10,000/- as exchange bonus. We sell the car and submitted all the documents along with transfered RC on dt. 27.03.2010. But we didn't get the bonus amount. When we asked after ten months they refused and said one documents is missing, so we are not able to pay the bonus amount.
                                    I purchased i20 from the dealer KLG, industrial area, near tribune chowk, chandigarh on 14.06.2012. The dealer promised me to give Rs.10000/- as an exchange bonus (on account of selling my old alto maruti car). I deposited all the required documents with the hyundai office at IT park, Chandigarh for claiming the amount but so far i have not received the amount. I have also written to hyundai office and telephoned many times and they kept on telling me that your exchange bonus would be given in few weeks but till date i have not received the same. Today Mr Sandhu an executive with hyundai office at IT park, Chandigarh told me that your bonus amount has been given to the dealer but the dealer is denying and saying that he has not received any amount from hyundai. Now i am feeling cheated and harassed and rolling between two offices.

                                    I am writing this letter stating the facts and can you please help me in getting the exchange bonus amount as i am feeling that hyundai company has cheated me and harassing me.
                                    I HV PURCHASED VERNA 1.6 IN DECEMBER 2012, DEALER PROMISE ME THAT THE COMPANY WILL GIVE RS. 15, 000/- AS EXCHANGE BONUS BEFORE 31ST MARCH. STILL I M WAITING.

                                    IS THIS STATUS OF HYUNDAI COMPANY.
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                                      B.B.Trivedi
                                      from Delhi, Delhi
                                      Mar 23, 2011
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                                      Address: East Delhi, Delhi

                                      We had complained during 1st service in Dec 2010 that the side view mirrors are faulty. The object is nearer instead of being far.The warning written on the mirror is that objects are far than it appears. As per Sunrise this is in all the i10 cars. I would like to know who will be responsible in case of any mishap. If this is the case then why wrong message is written on the mirrors. I would certainly go to the consumer court and sue Hyundai for such blunder if the case is not resolved within this week.(up to March 26,2011)
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                                        skyadav100
                                        from Jaipur, Rajasthan
                                        Mar 20, 2011
                                        Resolved
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                                        Resolved

                                        Address: Jhajjar, Haryana

                                        Dear Sir,
                                        I have purched i-10 ERA in August 2009 from Hyundai Motors india Ltd.Till date my car is under warrenty but i am facing many problems from the first day. now i have cheked my car its consuming engine oil so Hyundai dealer told me engine overalling is requires but its a new engine under warrenty so i think Hyundai must change my car engine FOC basis.Below mention are the problem i am facing as :
                                        1. (Engine Starting Problem) My car engine starting is very delay after 5-6 regular ignition my car get start.
                                        2. (Huge Smoke at starting) When i am starting my car its give huge smoke.
                                        3.(Engine Oil Consuming) My car engine is consuming engine oil very badly every run of 50 Km it consume 1 Ltr. engine oil. For this your Orion Hyundai people check the compression test also.
                                        4. (Missing problem) Engine get missing when running and standstill posion.
                                        5. My engine get turned OFF when car running at low RPM.
                                        6. When engine is ON but car is not in moving position either Petrol or CNG mode whole body gets viberation i.e.fuel is not injecting properly.
                                        7. in CNG mode car some bumping voice is come i.e some cracker is blast and engine get OFF.
                                        8. Recently my car Cultch plate is changed due to hardness but still the same CULTCH HARD problem is there.
                                        9. Many time i have complained for Steering Suspension (i.e. in jerky area or bumping area hissing voice is coming).

                                        So i request you please help me getting my right because i spent huge amount on buying this car.

                                        Regards
                                        Sanjay yadav
                                        ([protected])
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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