Hyundai Motor India Complaints & Reviews

Sir,

I Had purchased Hyundai i-10 car from your authorized Dealer namely Pioneer Hyundai, Ludhana, Customer ID No. C[protected],vide Invoice No. H[protected] Dated 31.05.2010 for Rs. 393900/-. At the time of Negotiation your Authorized dealer through his representative, Mr. Rakesh Kumar apprised that they will allow free RC of the Car apart from the free insurance and believing his representation to be true I deposited Rs. 10000/- as token money with them and delivered the said vehicle to me after receiving Rs. 203000/- on 11.04.2010 and the balance amount was paid by the State Bank of India, Mandi Gobindgarh Rs. 190900/- dated 15/05/2010 and as such Rs. 10000/- paid earlier at the time of booking remained with them. Inspite of repeated requests, they failed to pay the said amount and apart from it pressurized me to deposit Rs. 9100/- cost of RC against the promise made by them and I had to get the insurance myself. They have cheated me. I am a retired employee and have spent my hard earned money but no body in that office care for the same and at last I am making complaint to you.
you are requested to kindly look into this matter and arrange to refund the amount from your dealer.

Yours Sicerely,

Rakesh Bhalla
H.No.383, Ward No. 8, Near Water Pump,
Mandi Gobindgarh-147301

Respected sir/maam i am Mr vivek.s.langhe owner of santroxing car MH 17 AE 567 had given car in jai malhar service centre ahmednagar after an accident of car.it has been 45 days today car havent delivered.not even spare parts are available.the managers are not cooperating and satisfactory resons are not given.im a loyale customer of worldclass company hyundai but really sad because of such poor dealers.

Dear Sir,

This is Swati Bansal and I want to lodge a complaint against Hyundai Motor India Limited (HMIL) for selling we a 800 Km driven I10 sportz model (which was a test driven/demo car).

I bought brand new i10 SPORTZ (O) 1.2 FL BSIV from Hyundai Motor India Ltd direct company showroom – Hyundai Motor Plaza located at Ground Floor, Unit No. 1, 2, Prathamesh Building, 11/12 Senapati Bapat Marg, Near Phoenix Mill, Lower Parel, Mumbai – 400013, Tel:[protected]. The issue is as follow:
1. The brand new car is already 800 Km driven
2. It has multiple scratches at the back and front
3. There is no plastic sheets on the seats
4. The wheel alignment is left inclined
5. The power steering and brakes have delayed response time
6. The day I came to get the delivery the audio system crashed due to lose connection
7. Also during the delivery, I and my mother weren’t handled properly. We were asked to move from our seat where we were sitting patiencely for 30-45 mins (waiting for people to get the things on order) as they have to move some car inside showroom without politely asking or offering another place to sit
8. We were told to get the car by Mayur/Arun in the morning and I have informed Mayur/Arun – customer care representative that since I (Swati Bansal – under whose name we have purchased this car is admitted to Lilavati hospital due to child delivery), my husband (Kapil Bansal) would be coming to pick up at 5:00 pm. Also it was clearly mentioned in the delivery status that Swati Bansal I10 is to be delivered at 5:00 pm
a. there was no one to entertain us,
b. we had to wait for 1 hours till sometime came and he wasn’t informed of the situation
c. the car was in completely dirty condition
9. The driver seat window has complete rattling sound.

Details of cars are as follows:
1. Customer Name – Swati Kapil Bansal
2. Model – I10
3. Variant – SPORTZ (O) 1.2 FL BSIV
4. Color – Blushing Red
5. Vin Number – MALAN51CLAM718010
6. Chassis Number – MALAN51CLAM718010*H
7. Engine Number – G4LAAM496290

My car was taken by Hyundai Motor driver Nitin on 10th Feb’11 but haven’t received any status update on the car and as well as on why the brand new car is 800km driven.

Please take appropriate action either with following options:
- Replace my old i10 car with new 0 km driven car
- Repay my complete INR 5.36 lacs paid to HMIL
- Provide INR 50K worth of accessories (final option to avoid getting into further hassles)

Look forward for your response.

Thanks and Regards,
Kapil Bansal
+91-[protected]

i had purchased a hyundai verna in 2007 and from then only my journey starts of too much expense on spare parts in company showroom. when ever any part of my car is to be replaced the price of dealer of company is 4- 5 times of the price it is available in cities like delhi, for instance, i was asked to replace the self of the car of which the price demanded my company is 18000. which was too much for me and so i enquire it outside the showroom for the same company part and which i purchased it for just 5000 from delhi of same manufacture and that too with the help of some mediator who deals in bringing spare parts of vehicles from other cities , so naturally he must have earned in it some thing atleast. this is how company is charging extra from consumer and the vehicle cant be repaired outside the showroom also due to not having all the machines needed to work in the vehicle.

Dear Sir,

I am working as Branch Manager,Superintendent in Palakkad District
Co-operative Bank Limited,Palakkad.Our Bank is under direct control of
Kerala Government,RBI & NABARD .Our RBI Licence No. is ACD.KR-25-C
dated[protected].I would like to purchase an i-10 next gen.sportz car
from your dealer KTC Hundai(P) Ltd. Palakkad Branch.I came to know
that there is a cash discount of 3000/- for corporate employees.The
dealer informed me that this discount cannot be allowed to me as our
Bank’s name is not included in the list with them.As our Bank is fully
under the direct control of Kerala State Government,RBI,NABARD etc.The
cash discount applicable to corporate employees may be allowed to me
and necessary direction may be given to KTC Hundai (P) Limited to that
effect at the earliest.

Yours Faithfully

Krishnadas.K.R
PDC Bank Limited,

Palakkad
Email – [protected]@rediffmail.com

We had given our new Hyundai I10 ( 6months old ) for second free service at DSC Hyundai Service center at Iyyapanthangal near Porur on 27th feb 2011 with an assurance of getting back the same latest by Monday the 1st of March 2011. But we got a call from the service center manager Mr. Riyaz on Monday that they had accidentally rammed the car in the rear against a pillar (as was told) and assured that they would replace the entire body which was damaged and deliver back the car on Wednesday 03-03-11. But there was no call back and we had to call to find out on thursday on the staus of our car only to know that it was not yet ready. Again we were promised delivery of the car on Friday and again disappointed to know that it was not ready and again there was a promise to deliver the car by 10' O clock on Saturday.
Finally we took delivery of the car by 1.00 O Clock and when we checked we found that the body part was not replaced but was mended and repainted with tinkering works (thanks to the improper finish of paint work ! ). We repeatedly asked the service manager Mr. Riyaz and finally he gave in saying that it was not replaced but repaired..
Here it is not just one issue but a series of complaints from our side. First it was carelessness in handling the vehicle, secondly there was no responsibility to update the status of the work, thirdly vehicle not delivered on the said time and date and fourthly it is lying to the customer and cheating without replacing for the damage caused. The height of irritation is that they readily gave the number of the General Manager to speak with him on the issue without taking ownership of anything. The only convincing part was that the GM was accessible and has promised to meet us on this issue.
First it was the mileage of the vehicle which disappointed us - gives 10.5 kmpl instead of the promised 14-15kmpl in city limits and now the after sales service which is turning out to be pathetic. Please everyone think not twice but thrice before buying any Hyundai car.

Dear Sir,

My Hyundai i 20 purchased in the year Dec 2009 is having a serious problem. The front brake calliper noise ( as the dealer says) right from beginning. At each service they does something and it stops temporarily and few km run it starts again. Now I am fed up with the problem. The dealer seems not interested in my case. The noise is unbearable. The warranty of the car expires by Dec 2011. Kindly help and do something about it.

Mathew

dear sir,
I would like to inform you that My car HR 29 U 6359 have starting probelom since 11/03/2011 I informed to FX Hyundai and his technician lift my car for proper treatment at 10.A.M.on dated 11/03/2011
When I asked my car status then Mr. manoj Kr Service engineer informed me that we are not able to search your car probelom and we continue searching probelom at 12.00 A.M.
last time 6.00 P.M.on dated 11/03/2011 I asked to Mr. Manoj Kumar but he repeated same answer.
I asked to Mr manoj at morning 10.00 A.M.on dated 12/03/2011 then He reply me that Your car's sensor is not working so that when part is available then your car's fault will be remove.hearing this type of answer I talk to Mr.Mathur General Manager of FX hyundai at morning 10.30 A.M.who reply me I am taking feed back of your car then reply you.after 2 hrs I asked to Mr. Mathur then he informed me part of your car is not our stock. I asked to Mr Mathur How many time taking you for repair my car? Mr. Mathur informed me that we can not do any thing two days due to saturday & sunday.
Mr. Mathur can not proper reply to me regarding my probelom.
After then I talk to Ms.Seema who reply me I try to best possibility but not ensure time to remove my car fault .
I had purchased Car on dated 4th May 2009 with warranty for period three years.from Fx Hyundai faridabad.

Today I try to talk ms Seema but Ms. seema is not talk to me.

I am suffering this probelom last four days but not care by service center nor hyundai.
Thanks with Regards
S.M.Pandey
House Nos.506 Sector 10 faridabad
[protected]

I have purchased i10 Magna with Sunroof in 2008. The Car was detailed with M/s. Advaith Motors (P) Ltd, ITPL, Bangalore 560048 on 07/03/2011 for regular Servicing. As there was a problem in the EPS Power Steering, I requested them rectify the same. But, I have been informed that the Electronic Power steering has failed and cannot be repaired.The same has to be replaced with a new one at the estimated cost of Rs 21,000(app).

I sincerely hope that this cannot be considered as normal wear and tear and the user is not responsible for the failure of the EPS. I have further information that it is a common problem with i10 and there is no Guarantee that the EPS will work properly after replacement. If that is the case, your Vehicle is totally unsafe.

It is my humble request to M/S HYUNDAI to replace the defective system free of cost.

Kindly note that this is my second car from Hyundai and I had the privilege to enjoying Santro for more than 4 years without any problem before buying this car.

It may please be noted that buying car is not a gamble and any problems like defective components / Electronic Models etc, the customer cannot be penalized. In fact, the OEM has to replace it as being done in USA & Europe.

THE CAR IS OFF THE ROAD SINCE 07/03/2011, IAM FACING IMMENCE DIFICULTIES IN ATTENDING OFFICE AND OTHER PERSONAL WORK

.RESPONCE FROM YOUR AUTHORISED SERVICE PROVIDER IS VERY VERY CASUAL.I HAVE LODGED ONLINE COMPLAINT WITH HMIL AND SPOKEN WITH YOUR PERSON.AGAIN, I WAS ASKED TO WAIT FOR ANOTHER 48 HOURS.IT IS NOT THE WAY YOU WILL TREAT YOUR CUSTOMER.I AM TOTALLY DISGUSTED.

Hi

This is in regard to corporate discount not paid by MRG Auto Ltd. in Ludhiana.
Last year I purchased an i10 from this showroom. The salesman and the manager had promised me to give a corporate discount at the time of purchase.

I bought this car in March 2010 and it has been complete 1 year and still I haven’t got the discount as promised.

After so many repeated efforts, my corporate discount is not credited in my bank a/c.

Hyundai India has prestige.

But M/s MRG auto Ltd. is not responding well to us. I think that I have committed a mistake to purchase a car from them.

We have had faith in Hyundai India, but M/s MRG auto Ltd. is not equal to that faith and we lost our corporate discount.

It would have been better if I had gone to some other car dealer.

These kinds of incidents by the arrogant Hyundai showroom people damages the company reputation.
I had a santro before buying i10 as I was a satisfied customer, but after this incident I will not recommend anyone to go for Hyundai cars as the customers are getting cheated.

Thanks,
Sameer

Respected sir

I have puchased i10 Next gen car in the month of Nov 2010 with paying full cash to Lakshmi Hyundai in Kukatpally. On March 2 rd 2011 i have the clutch break down for the new car.I feel this is manufacturing defect.I had to pay Rs.8153 rs for the repair of the same.I strongly feel this needs to be reimbused.

INVOICE NO: B[protected]

DATE 02/03/2011

C[protected]
VIN : MALAN51CLAM761177

KINDLY DO THE NEEDY,

Regards
C[protected]

Dear candidate

Your Resume has been selected by Hyundai Motor India ltd Company HRD. Ihaveattached your Appointment Process letter with this email. Kindly seetheattached file for more details. Note - you can call in official workingHours Monday to Saturday – 9 Am to 5 Pm, Company H.R. Department email id: ([protected]@directappointhrd.com)

(Executive Director -H.R.Department)
Mr. Rohit Sharma .

[protected]

(Executive Asst. Director-H.R.Department)

Mr.Shobhit Kumar

[protected]


1 Attachments -

I took my santro car for service on Hans hyundai B-31 jhilmil industrial area, shahdra,Delhi-110092 . I complain about rear wiper, not working properly, without checking it carefully they told me to change the motor of that wiper in 5000 rupees thus I refuse to them and than I took it to a local garage ,there only a minor wiring problem was found. After that I complain to them on their email address but no response was given to me. my email address is [protected]@gmail.com

Hi All,

I had purchased a new i20 Magna in Nov 2010 from Capital Hyundai Noida. My car had one feature i.e., Manual Gear Shift Indicators and after first service this feature is not working. I had logged the complaint to the same service center and they are telling me that this feature does not come in this model though being a owner of the car i have used this feature for more than 2 months and have shown the same feature to my friends also.

I have visited the service center twice but they are unable to diagnose this issue.

If any one face the same issue and got it solve please let me know.

Thanks,
Sandeep
[protected]

I got my new Hyundai I20 car serviced for the first time and has been going through a lot of difficulties. My car went to the Deep Hyundai, Peeragarhi service station in an excellent condition; however I got it back with a lot of faults. The car was not getting started the very next day of service. I contacted the service station and the mechanic told that one of the engine parts got damaged due to faulty service and some part needs to be replaced. They towed away the car and it’s been more than one week and I’m still waiting for my car to be returned. The service station guys are giving unacceptable excuses and the car is lying there in the same condition for a week.

I had lodged a complaint in their customer care center and been provided with the complaint no.[protected], still no resolution of my problem.

This is the worst customer experience I ever had and want a strict action to be taken against the organization.



Please help me regarding this case.



Name: Rohan Arora

Mob: [protected], [protected]

E-mail- [protected]@gmail.com

Car make and model: Hyundai I20

Registration no.: DL4C AP 5458

Purchased the from Deep Hyundai, Mangolpuri showroom

Service station: Deep Hyundai, Peeragarhi, PH:[protected],[protected]

Hi,

I had bought a Hyundai I-20 Diesel Car, Sportz Version from Talwar Hyundai and from the day 1 there is a problem in the Gear Box as its noisy and vibrates a lot. The pick up of the car also was very bad. I had given the Car to Lakshmi Hyundai and its been given to them for over 16 working days now.

The Co has not been able to figure out the exact problem and are just researching on the same. The part which needs to be replaced is also a trial and error method.

I want a new car to be given to me as this Car is hardly 3 months old and the problems are from day 1 itself.

Can anybody please help me out?

DEAR SIR,
i have a hyundai accent reg. no HR-51-AJ-7299
Ownership of the vehicle is V S STEELS
the main problem in vehicle is STARTING / SELF
I am already visited many time but i didn't get positive response from FX HYUNDAI FARIDABAD
SO,I request to you take the action as soon as possible

I AM WAITING FOR YOUR POSITIVE REPLY

THANKS & REGARDS

SURENDER KHATANA

V S STEELS
60 ft road,jawahar colony nangla chowk

NIT faridabad Haryana

MOB NO. [protected],[protected]

Dear Customer Care Executive of I-20

We purchase the Vehicle from Kothari Cars Pvt Ltd in the month of Oct. 2010 bearing Vehicle No. MH-14-cc-9937. We received the good service time to time from Kothari Cars from Mr. Rahul Lonakar. After 10 to 15 days (from the date of purchase), we are getting the problem from some Noise in suspension, i.e. from back side of driver seat. Please help me from problem, as it is new vehicle. Or inform me the reason.

Thanks and Regards,
Shalaka
Officer :- HR and Admin.
Cell No :[protected]
mail id :- admin.[protected]@silworld.in

hi,
1.) MY CAR IS IN NARMADA HYUNDAI SERVICE CENTRE IN BHOPAL SINCE 26 DEC, 2010.
2.) IT TOOK THE COMPANY(HYUNDAI MOTORS) & THE CAR DEALER COMPLETELY 54 DAYS TO GET BACK MY CAR IN WORKING CONDITION.
3.) REASON FOR DELAY WAS NON-AVAILABILITY OF REQUIRED PARTS IN THE REGIONAL DEPOT OF HYUNDAI.
4.) FOR THE ABOVE REASON I HAVE TRIED TO APPROACH SEVERAL SENIOR OFFICIALS OF HYUNDAI AT THE BELOW MENTIONED E-MAIL ADDRESSES:-
(A) [protected]@hmil.net
(B) [protected]@hmil.net
(C) [protected]@hyundai-motor.com
(D) Arvind.[protected]@hmil.net
5.) BUT TO NO RESPONSE.
6.) THE VEHICLE IS FINALLY READY AT THE WORKSHOP BUT QUESTION IS, IS HYUNDAI GOING TO PAY ME FOR THIS INCONVENIANCE REACHED TO ME?
7.) I HIRED A PRIVATE FOUR WHEELER FROM THE LOCAL MARKET @ RS 400/- DAY TO MEET MY DOMESTIC NEEDS. IF NOT CONSUMER CONVENIANCE WHY CANT HYUNDAI PAY FOR THIS LOANER CAR WHICH I HAD HIGHERED.
8.) I AM SURE THERE IS AN OPTION FOR THIS BECAUSE ON 15TH FEB I WAS OFFERED THIS OPTION BY ONE OF THE AREA MANAGER'S OF HYUNDAI OF MAHARASHTRA ZONE, MR DESAI.
9.) IF HE CAN OFFER ME THIS OPTION SO LATE THAT IS AFTER 48 DAYS, QUESTION IS WHAT FOR THE 48 DAYS WHICH HAD ALREADY PASSED?
10.) I WANT THE COMPANY TO PAY FOR THIS INCONVENIANCE REACHED TO ME.
THANK YOU.
MR SR SRIVASTAVA

I am sunirjhar pandey from Behrampore ,Murshidabad ,West BengalI.Sir I am Physically Handicapped and for this I have purchased the car for best communication from my home to school and vice-versa.I have purchased santro GL F/L BS-IV FROM K.R Hyundai , Behrampore on 17th Jan,2011.Within 3 days from the date of purchasing problem gets occured in the vechiles. I have noticed that there is uncertain engine overheating .When I went to the dealer and told that there is uncertain engine overheating then they told that get the car to the showroom and they managed to repair the problem. After some days there is another problem encountered in the new brought Santro. And the fact is that the problem has been concluded by experience driver and he concluded that self starter get damaged and it is not self sufficient to start the engine. It's engine sound is not up to the mark and it's occured rather other type of sound. And the main thing is that It is new brought santro and it's get defected within few days and how it is possible. I am giving the Vechile clarificatrion--- Vechile's chasis no. MALAA51HLAM617801M and Engine no. is G4HGAM167310. As I am a customer and I am middleclass man and If I can afford
4 Lakhs then it is very huge amount for me. The dealer K.R. Hyundai Behrampore has ill behaviour for the customer side and this hits the company reputation that's we call Hyundai. The only thing I WAnt is the justice . I have purchased new car so I couldn't managed to get car repair.If It's Get trouble it's a fault of company and dealer. So I can't compromise