Hyundai Motor India Complaints & Reviews

I strongly agree to all the mishappenings with the i20 owners, since i am also one of you , who's using i20 crdi sportz since my 2010.
Bought it from Sharayu Hyundai Navi Mumbai. had visited the service station and had to keep the car wid them for more than 10 times for the same suspension and the steering complaint, but still have not got it resolved.
I think by raising a common voice and registering a complaint at Indian Consumer Complaint board, we ashould ask Hyundai to give us compensation for selling us a faulty product with lower quality and less examined parts and thus causing us the tremendous mental harrasment and wasting our time on its repairs.
Let us drag them into court and demand for our right. I urge to everyone in this forum and the ones who are reading it to lodge the complaints and post here again after doing the same.
Let us teach Hyundai India a better lesson, so that the future fellow buyers of i20 could get benefitted.
Thanking you all in advance.
-Swapnil Kadam
Navi Mumbai

Regret to inform you till date I have not got the final resolution for the Hyundai I10 which has some technical proble which cannot be identified by the local incompetent dealer..





Dated – April 22, 2008



Subject – Complain against Hyundai I10which has some technical issue which cannot be identifed by the local incompetent team which has given me money loss of 12000 and time loss(Daily routine got disturbed)...

I have been coordinating with local Hyundai dealer of satna whose detail is mentioned below:-
(Starline Hyundai
Address : Mukhityarganj PIN :485001
City : Satna
Phone No : [protected])

My car has some technical issue due to which it was sent to local showroom for resolution and finally the showroom team kept it for 4 days and returned saying the issue has been rectified and charged RS-1000...2 days later again the problem occured and they suggested that your car has a issu with battery,please change --I finally bought a new battery for 29000 and trown my old EXIDE original battery and finally loaded the battery and left for the vacation with complete family,50 km away from the city the car started with same problem and whole family stuck at mid of the road just because of incompetent team of hyndai I10 who are even not aware about the actual problem.Somehow i managed to book a rented car and send my family to the destination....

In totality i occured a loss of 10900 and loss of time..

Shoeroom charge--1000
New battery -- 2900
Old battery which was declared dead by hyundai team--4500
Car booked on rent at mid of journey--- 2500

I am again asking showroom guy to collect the car tomorrow and check what the actual issue and get back with the final solution..

Request you to look into the matter and
Please compensate the loss and deliver the car immediately.
Details:-
Customer Name -- Manish Gupta
Car --Hyundai I10
Car No---MP20CC1385
Mob-[protected]
Engine No--g4la8m054231

Regards
Manish Gupta/Chandan Gupta
[protected]

Sub: Excessive black smoke emission and replacement of car
Dear Sir,
I bought an I 20 CRDI magna with emission norm Compliance BS IV on 14th july last month. Since the day I bought the car it has a problem of emitting black smoke. I visited the dealer twice and every time they changed the fuel, saying that diesel may be of bad quality. But the problem still persists. When the problem could not be rectified, the service manager of that work shop ( oja Hyundai, guwahai) ultimately said that this much of smoke may be normal with diesel cars.
To quantify the amount of smoke emitting, I got emission testing of my car done in Meghalaya pollution control board. They found 30 HSU of smoke emission. They commented that though it is well below the permissible level i.e.65 HSU, but it is definitely abnormal with a brand new car. According to them smoke emission is like a 10 years old Tata Indica car.
I, here with, have attached few pictures and videos of my car showing how much black smoke It emits. Check the videos and photos and clarify whether this much smoke is normal with this car Please Don’t blame the fuel this time, I request you to replace the as early as possible if this much of emission is considered abnormal.
I lodged two complaints in customer care SR Acknowledgement:[protected] and SR Acknowledgement :[protected]. I sent several emails to following: 1. [protected]@hmil.net, 2. [protected]@hmil.net 3. Jayjeet sarma ( [protected]@hmil.net) . But unfortunately nobody contacted me till now. So I am not going to waste my time sending you mail again. I am really disgusted by this insensitive, unprofessional and escapist attitude towards customer’s grievances.
Kindly take the matter seriously otherwise I wont have any option but to approach media and appropriate court of law.

Dear
This is regarding the Booking of verna Fluidic . We have booked Hyundai Verna Fluidic on the name Of Mr. Vimal Kumar from Commercial Hyundai , Dehradun . We have paid Rs 1,00,000/- in may 2011 and was assured to get the car delivered in june 2011 . But they delayed the date of delivery by 20th July 2011 and Mr. Chauhan from Commercial Hyundai was trying to convince me to buy some other brand car such as chevrolet , volkswagon etc. and cancel the hyundai verna fluidic . But despite of his several attempts we didn't change our mind as we are using hyundai cars from last 4 years and are very happy with the quality and the service of the company . Now as per his committment they have to provide us the car on 17th august 2011 and on several attempts he is not answering our calls and we don't have any update wheather we 'll get the car or not . But they are providing the same cars by charging some extra amount of money from the original cost of the car to deliver the car on the priority basis which is a very negative point for the hyundai company if they are also involved in the same.

Hope to get some possitive response from the hyundai company and hope they'll deliver us the car asap.

Regards
Vimal Kumar
Member - State Planning Commission
Uttrakhand Govt.
+91-[protected]

Dear Sir

I am very upset with the quality and service of I20 I purchased in last March. They are trying to just kill time. They say that there is nothing wrong with my car's ac.

So I would like to request you to kindly tell me if I can go to a neutral authority to get the dispute sorted out. Further I would like to request you to kindly send me your email ID so that I can mail you the communication I had wirh Hyundai people. Further I would like to request you to kindly guide me the process of consumer court. Earlier I used to file my complaint on core.nic.in and I used to get great results. But it is not working these days.

Looking forward for your early and positive reply.

Thanking you

Puneet Monga

Ph: [protected]

I had booked a fluidic verna sxi diesel white on the 18/05 with spring hyundai under the name of M/s DSG Carriers Pvt Ltd.and was committed a delivery date of 20 days . on the 18th i was the 14 or 15th person to book the car with spring hyundai . after that i got to know that hyundai motor company had cancelled my allotment and that i would get my car by the mid of july , then i was told end of july and then i was told 1st week of august n now im told that ill have to wait another 1.5 months. Is this some kind of joke . On the roads i can now see many DIESEL vernas plying , so where are they comming from ?? black marketing or some magic? I was further informed that Hyundai Motor Company only provides 3 diesel vernas to spring hyundai per month for sale . If you are being biased with your dealers the you should advertise it publically as to which dealer gets priority and who doesnt. I had sent a complaint earlier also but it seems that you are totally UNAFFECTED by it . None of your executives even bothered to even call me and ask me my problem I guess they are too busy advertising for this Verna n getting the bookings done n then Thanking People in the newsprint for having over 10000 cars already booked. Please also Advertise in the news print about How many could Hyundai successfully deliver?
On the basis of the information of the Dealer I had already found a purchaser for my old car who is constantly questioning me about delivery and im sure ill loose him as a buyer. I had to pay the EMi for my old car for 3 months on which my Interest component is going to waste as it could have been utilized for the emi of my new car , I had to get my Insurance of the car renewed, which again is a waste for me < the 50,000 i blocked for booking is going waste ( interest on that) The resale value of my car has gone down by 30,000 , my new cars loan approval got lapsed ... overall i suffered a loss of appros 50 to 60 K ,mental harrasment extra..... will Hyundai Motor Company India bear my losses ???
at the time of booking i was offered early deliveries by Volkswagen for their Vento , then lately even Ford is promising delivery within 45 days for their new fiesta.
If Hyundai cannot manufacture cars and deliver it then you should address it publicly and remove all advertisements for your Verna. It is not my problem if Hyundai does not get its engines for the diesel verna from korea. then you should have addressed it publicly. Its a Shame for a company Like Hyundai to harass its customers.n that too Loyal old customers. who have used 3 hyundais (Santro , Getz and Tucson) already n still face this problems.
I demand a written explanation for the delay and expected delivery date from Hyundai Motor Company India and not from your dealer. Because i Booked my car at the goodwill of Hyundai Motor Company India and NOT Spring Hyundai. I would request you to get my car delivered within 10 days or else i want my booking money back with the interest for 3 months along with the compensation for the financial loss and mental harassment caused. Along with the cancellation I want a written apology letter from Hyundai Motor Company India that They could not deliver a car in 3 months in spite of me booking the car within a few days of launch so that the world can also know how trustworthy Hyundai is.

Hoping that someone responsible enough would look into this matter and get it solved.

i sagar s manhas from pathankot has sent my car verna for repair in novelty hunadai service center in pathankot for poor pickup check on 19th july,2011.till now they couldn't fine any fault in it and when i ask for my car they say come next day..pls help me as i urgently need my car.
my car number is PB35K3839
i shall be very thankful to u...

Sir
I have booked hyundai Verna fludic on june 6th , before booking the sales rep from the company had promised me to get the car by the end of june but failed to do so . Then the representative was changed, I went to show room in july a new representative was give charge of my file his name is Mr Mithuan he had promised me to deliver the car in first or second week of august. Then in the end of july i went to confirm the date of delivery he told me i can get only after 3 months since my waiting list was 8 but the previous representative had told me that my waiting list was 4 with a span of one month from 4 i became 8 when i questioned to him regarding this he behived very rudely and he treated me as though i was a begger and spoke to me in loud and abusive way. i had asked for the written explination why the delivery was delayed showroom didnt provide me and told me that i will get a mail from the company in day or two , now it is almost 2 weeks i didnt get any explanitation. I want to inform you they have given me false promise and made me to book the car and now they are playing the game

I have purchased a hyundai i10 megna car on dated 9 apr 2011. gear problem in my car

Arun Garg
Advocate
Gangapur city
[protected]

I purchased an i10 Santro from Novelty Hyundai, Pathankot on 05.08.2009. As I was eligible for the benefits of Exchange Bonus of Rs. 15,000/- + Corporate Bonus of Rs. 4,000/- within 90 days from the date of purchase of the veh. I did not receive the full Exhhange Bonus of Rs. 15,000/- but received only Rs. 10,000/- vide Cheque No. 706989 dt 18.01.2010 for Rs. 10,000/-, less Rs. 5,000/- and very late after repeated requests. I still did not receive Corporate Bonus of Rs. 4,000/- despite my requests and lapse of much time. It is on the record that dealer had paid payments to other customers, who purchased vehicles after me.

It is requested to take up the matter on priority and my remaining amount be released. The company prefers to remain silent on the matter when taken with them.

Regards
Jagdeep Singh.

I have purchased the new 2011 Hyundai Verna Fluidic, and was forced to buy insurance through the dealer as it is a "corporate policy". Nowhere is this policy shown in writing, as it fundamentally violates customer rights and interests, not to mention India anti-monopoly laws. I obtained a competitive insurance quote (less by Rs. 7000) and asked the dealer to consider it, however was told that it would amount to a discount so it was not possible. I have filed complaints with the regional sales offices and Hyundai corporate, but have not received any responses in spite of several follow ups. They are just exploiting customer needs for a new car, by extracting extra money through insurance and registration premiums and commissions. The senior executive at the Hyundai dealer (Pramukh Hyundai in Prabhadevi) assured me he would connect me to the Western region sales officer, but they have been avoiding repeated calls and requests for an explanation of this absurd policy - which only means they are considering themselves guilty.

I would like to get an answer from Hyundai's corporate compliance department regarding this issue, and a refund for the extra amount I was forced to pay towards my vehicle.

sir,
I Purchased my Hundai i-10 car from SewaKung Hundai Khanna on[protected]. They provided Nippon centre locking in my car with 5 Year warrenty. On[protected] my car centre locking got defective. I contact wiyh Sewa Kung Hundai people buu no action havebeen taken yet. Please see it




Hariom Gupta
36,type 3 sector 4
Naya nangal

I am a victim of mechanical failure of i-10. Couple of weeks back I was driving on Bangalore-sarjapur ,I just wanted to avoid unlevel edge of the road so slightly turned my steering towards right, at that moment my steering took sudden right and I could not steer back my vehicle. The vehicle went out of control and did not stop as brake also did not respond inspite applying fully. The vehicle crossover to the otherside of the road and fell upside down in 4-5 feet trench. I was trapped inside the car and tried opening the vehicle but unfortunately it got jammed. I was scared to death for any explosion, the local people came to rescue and I could come out of the car. Seat belt and air-bag were my life saver. During this whole accident my i-10 car got fully damaged. This has been reported in local police station.
When reported about the EPS malfunction with service centre, they completely denied of any malfunction. I had written to Mr. H.W Park, MD CEO , although I got answer from their customer Care but no convincing answer for addressing EPS malfunction and mechanical failure in i-10s. As a survivor of the accident resulted due to malfunction of the i-10, I feel it is my responsibility to make people aware o[censored]nderlying malfunctions in i-10. If my accident was fatal nobody would have known about the accident and as any other accident would have blamed the driver. In my 22 years of driving motorised vehicle, I had never faced any malfunction, this one could have been disaster.
Who, if not Mr. Park would take the responsibility of such malfunctions and the accident resulting. People are putting hardcore earn money to buy i-10 which they never know can give them such a horrifying experience. I urge people who are reading this post to make their family and friend aware of this malfunction in i10 and discourage them to buy/drive this death vehicle. In response to my complain, Hyundai has conveniently denied from any malfunction as vehicle is fully damaged.
It is very unfortunate that even I after knowing the underlying facts on these malfunctions in i-10, Hyundai is keeping quite and keep doing business and playing with human lives. I wish I had read the online reports before buying i-10. If accident could have been fatal if any oncoming traffic hit my vehicle, nobody could have replaced me for my two small children and family.
This malfunction in i-10 should be made available to common people so that they can be saved from such accidents. Life once lost can not be compensated.

Sanjay jain
hyundai Verna 1.6 SX-CRDi
Date of Purchase:- 3-July-2011
Date of complaint:- 7-july-2011
Vehicle no. :- MH03AZ6980

I just bought this brand new car and while travelling I found out that the leg space next to the driver's seat was getting wet all the time. I took it to the Hyundai service center at mulund and they told me that there was a defect with the air-conditioning pipe in the car. Since this was a manufacture defect, they told me that it would be taken care of by the company itself. The company spokesperson told me that it was a small issue and would be taken care of within a day. I have been visiting their service center ever since and they just keep telling me that the spare part is not yet available. Now the carpet in my car is emitting a foul smell due to this. I told them about this and they just keep telling me that work will be done as soon as they receive the spare part.

sir/mam,
i would like to bring in your concern that i have purchased a hyundai santro registration up- 14 aq 3447 ..since then the car is not working properly it has been facing the problem of left pulling and cng.. even after sending the car for service for more over then 50 times the problem has not been resolved.. we have been mentally harassed by the company and the service executive for more over then 3 years .. we have been fooled by saying that the car is working fine when it was not due to which my child also had an major accident an year back ... i would like you to help me in this regard and help me change the vehicle or compensate me for the harassment and the loss....
we spent a lot of money on the car getting repaired but that was not of any use.. i feel like cheated and mistreated by the company.....

it would be of great help ..
regards
manmohan garg
[protected]
f- 99 patel nagar 3rd ghaziabad

i had purchased a hyundai verna from ultimate hyundai phase 2 , industrial area , chandigarh on 06.08.2011.
i was having a hyundai santro car before . they commited me a ayality bonus of rs 10,000/- [ rs ten thousands only] with in six month . i rang them up many times and now ultimately they have refused saying that the company giving so . so kindly register my complaint any take the necessory action against them.




thanking you,
yours faithfully,
dr.sanjeev arora

sir/mam


I bought i20 (asta) in 2009 from republic hyundai ,line tank road, ranchi. Recently about 1 weeks (on 2nd july) ago the front glass was cracked , so we took it to the service center to change the glass. We were told to claim for the replacement of glass.So we did as they told us. But due to bad sevice the glass again cracked in 1 week (on 8th july) while the car was on halt.We again rushed to the sevice center,this time again they are telling to claim for the replacement of glass. It was their fault that they didnot fitted the glass properly then why should we bear the claim.They are also not ansering our question, how did it cracked.

registration No.-JH 01Z 9426
chassis no.-MALBB51BR9M054729E
engine no.-G4LA9M153369
sir kindly see to the matter. I will be highy oblized for your kindness.
Looking forward to reply at the earliest.
thanking you

vivek kumar
contact no.-91+[protected]
email [protected]@gmail.com

adress- VIVEK KUMAR ,c/o ajit kumar,
chapla villa appt. flat no.- b1,
shivpur kanke road ,
ranchi jharkhand

First off let me furnish the details of the purchased car.
Model-Hyundai i20 Asta(D)
Vin No: MALBB51RLBM 281476

I am sending this complaint as the alloy of the car got cracked . I was on my was to my friends place seating 5 people when suddenly front left end tyre got punctured with a loud noise on passing through a small puddle, thought it was just a normal tyre blow off .But sadly when I changed the tyre came to find out that the alloy got cracked 3/4th which was completely out of the blue and I believe is not supposed to happen to an alloy, an interesting fact being the car is just 1 month old (3500km approx.). I informed the dealer(MGF Hyundai ,Kottayam,Kerala) about the same and gave the alloy and gave a written complaint to the service manager.He said we can go for warranty claim if its made sure the car dint suffer a major crash or something and got it checked out,checking the underbody and all.He then said will give a reply within a week but did;nt do so.Please kindly look into the matter.The customer satisfaction quotient of the dealer(MGF Hyundai ,kottayam,kerala,india) a big thumps down.All the want is more cars on the road .

in the name of HYUNDAI MOTOR INDIA LTD they are offering false offer letter for job and they demand security money of rs.8550 in the name of some personal persons account of PNB(a/c-[protected].name-sandip kumar).the person who come in the contact with mob no is SUBHASH HARSHVARDHAN,mo-[protected],[protected],they are just making fool and playing with the emotions of the job seekers who r in deep trouble,and frustated about their future and trying their best to get job.and when the call is made to the company complaint nos-[protected] and when they are come to know about this complain they dont even try to listen the problem and by hearing about the false offer letter instead of helping the person suffering from such a loss of both money and happiness of job they just dissconnect the phn without telling any thing.i am also the one who is suffering from this problem.i request to take some step against this who are playing and making fool of the person who are in great need of job.please please take some step regarding this.i am attaching the offer letter which they used to sent in mail.thanking you for your support.please dnt make this happens to other poor job seekers.help us please.

I have purchased new i10 magna from Asset hyundai Kanjunmarg. Pooja material especially the red Roli with which we do pooja was been provided by them which have completely damaged the color of the my white car.When contacted the delaer Asset Hyundai,their sales Executive Mr.Shreekanth became abusive and was not talking on the phone properly and said nothing can be done and threatened us to do what ever we feel like like.Also during the deliver time they collected 151/- from us for which the receipt was not provide.
Asset hyundai[protected]