Hyundai Motor India Complaints & Reviews

sir
i have having getz 1.1 gle purchased around july end thirty five years back from showroom at ratnagiri
we are having service station at chiplun
their is heavy rainfall around 350cm in chiplun
i informed service station at chiplun that i need viper (both)with arm unit
for last one week they are not getting it anywhere
i can not drive car for last one week as this is rainy season
contact no of hyundai service station at chiplun is [protected]
complaint is not towards service station but i think spares are not easily available
as the person tied hard even in mumbai to get spares
please guide so that i can start using my car
r d karandikar

i have purchased Hyundai i10 1.2 kappa2 from B.M.Hyundai . when i ask them abt averages they told me that 1.2 kappa2 is latest engine and it will give average 19-21, but now my car is 4 month old and runs 3500 k.m , but its giving average of 10.50/p.km, i have chek it with hyundai service station at bhuj @1000 k.m , they told that after one service it will give good average. butt till its not giving average. as per thy stated me . now what to do?

PRATIK JOBANPUTRA
CAR ON NAME: BHUPENDRA C JOBANPUTRA
CAR MODEL : HYUNDAI I10 KAPPA2 VTVT

Hi,
I purchased Hyundai Accent 2 years ago with the extended warranty of 3 years, after just 6700 km I am facing issues with fuel pump and not getting any service for the fault for which there is a warranty, fuel is not passing to the engine and sometimes car doesn't start, it indicates that everything is fine including the self, its only fuel is not going to engine.

Dammaged i-10 sold to me by Nimbus Hyundai and Mr. Rochak Rawat [protected]@hmil.net
of customer care at Delhi office at Mohon Nagar refuses to listen to me. The dammage was underneath and no customer can see that. It came to light only after 2400 Km when the car started making rattling noises. Mr. Rawat replies ot my complaints only that it is not a manufacturing defect... He is not listening what I am saying.

As it is , Hyundai cars are not value for money, keys are ugly, Nimbus dealer in Noida does not honour the guarnatee and Customer care is shameful. They are just a show piece.

GUY, always look the UNDERNEATH OF YOUR CAR BEFORE BUYING!
AVOID HYUNDAI...and if you must....AVOID NIMBUS MOTOS; NOIDA AND GHAIABAD AT ALL COSTS....

PLEASE WRITE SUPPORTING LETTERS FOR ME TO THIS GUY ROCHAK AND ASK HIM TO JUSTIFY HIS SALARY FROM HYUNDAI.

Dr. Mrs V. Verma
[protected]@gmail.com

Today when i started my Hyundia i10 there was a heavy leakage of fule, when i checked the engine the fuel pipe was leaking, a local mechanic told me that its due to rat bite,
When i called the service station, they said that it is possible and not covered in insurance
The leakage of fuel could cause fire in the car

I am the owner of santro car and is being currently serviced by Hyundai Motor Plaza at cotton green, reay road, Mumbai.

I had given my car for minor fixes and when the car was returned, it started overheating. To my surprise the car in the initial incident had been fixed with the parts which were not related to the complaints.

After a day the car started overheating and when i sent the car back i was told that another part needs to be replaced and additional cost of 10 k has to be borne.

This is the second instance from the same service centre happening to me wherein the car is returned back with additional complaints.

Please convey this message to the service centre and also if possible, tell me a way out of this mess as none of the Customer complaints are handled properly by the service centre.

When i had clocked 24k KMs on my car i felt the clutch was too hard and taken it for servicing (DSC). Engineers there replaced the cable and said it should be fine now, after a week i experienced the same and i approached them again, this time they said that i have to replace the clutch plate. My warranty was still place , it was just 1.5 years since i have bought he vehicle and clocked 24kms. DSC and HMP said that the part cannot be covered under warranty and i have to replace it, my only question was if i have to replace the clutch plate at 24K km, then should i change the complete engine by 50K KM??..is that the quality of vehicle/parts that hyundai produces??..i have got several feedback calls from DSC and HMP and i have shared the same, with very limited action from them so far.

I got a fake mail offering job in Hyundai motor India ltd. Iam attaching the offer letter I got today...


They are playing with human emotions and cheating people who are waiting for their dream jobs desperately.....


There should be some action taken against such cases.......

Respected sir/ madam,



This is to show how unfair trade practices are being by the Dealers and Financers and how a comman man has to suffer on their fake commitments


I had booked a Hyundai Verna 1.6 Diesel Top model (Manual) with M/s Pioneer Hyuandai ( MRG Auto ) Ludhiana vide cheque no 344030 Dt 16.05.11 Amounted Rs 50000/- ( Fifty Thousand only ) as booking amount Which got en cashed on 18.05.11

The car was to be financed through HDFC bank for a loan amount of Rs 870000/- in the name of M/s Kishan Dass Kishore Kumar,All the documents were completed and case was processed Through M/s Balaji Finance, Bhoglan Road , Near Anand Palace, Rajpura
At the time of booking The financer and pioneer staff committed to deliver the vehicle in the month of May itself to get the deal executed
I Insisted to get the receipt of the booking amount I paid but I was told that since it being cheque in the name of Company, Your money is safe and you needn’t worry in this regard and the receipt will be sent to you after your cheque gets encashed
On 31st of may I gave a call to Mr. Naresh Ahuja, So called MD of M/s Balaji Finance for the status of the car delivery who assured me of the delivery of vehicle within Two – Three days as the car was in TRANSIT from the company works to Dealer showroom
And he also assured me that he can even provide me with all vehicle details such as Engine no And Chassis Number which made me more excited and relaxed that New car will soon be arriving at our home
The commitments made to me were so exciting that I could not think of being cheated
Well, as the time changes it is said that people do change and as well as their words and the commitments of Delivery of car in MAY Month changed to the first week of June which had to be waited for no other solution.
Since I was finally committed to get the car positively by the first week of June I sold my present car on 4th June at a price I got as I was in a hurry to sell the same and to get in the new one in that place
Since My Job requires extensive traveling to our respective customers and suppliers I used to hire a taxi from the market so as business may not get effected a lot

All my dreams of New car came Sour when the GM Of Pioneer Hyundai stated that They are not having any booking in the very name as on date as I made a bit of quarrel and lots of pressure to get the receipt I was mailed with a receipt of Rs 50000/- about a month later

This whole thing harassed me a lot and also put me under depression that I may have to live without a car for an unknown period,
As it is very well known that summers are on and schools have declared holidays , Children and family are excited about going away in the vacations and I had promised to take them to Manali and also to other places on weekends these vacations of course on The New car

But all the charms are turning sour as the commitments are standing no where and are slipping to more forward and the last commitment was of 17 th June which also seems to be fake commitment

One of my friends advised me that the financer and the dealers all are working for money and it is not a big game that your car would have been sold on black as your booking is already there about month old and now the car being much in demand and the approx Premium ( BLACK ) is Rs 50000/-
This whole thing made me a lot depressed and sad when I finally planned and visited PIONEER HYUNDAI where I had a new story to listen that

“”””””””””””””YOUR CAR IS NOT YET BOOKED WITH US!!!!!!!!!!!!!!!!!!!!!!!!

I was shocked and stunned what a fool am I being made of , Any how controlling my senses I asked what are you talking sir, I have and advance booking amount of Rs 50000/- vide cheque no 344030 encashed on 18.05.11 on to this the whole scenario was changed and in reply he said that we now require full and final payment for car On to this I spoke to the bank and they said that your amount is ready and we need the confirmation of car from the dealer so as their funds may be transferred on to this I received a more shocking answer That your car will be booked after full and final payment and it will take another one month for delivery of car

Now I would like to know the several things

How can they play with others sentiments and desires??
What is the fun of making bookings if they have not to deliever the vehicle
What is the idea of making false commitments
Isn’t there any law to have a check on these black marketers


I expect that you will allow me the full justice considering all my pains I had to bear and the losses I had input due to the non availability of car and valuable vacations of innocent children and family dreams and finally deliver me the car of my and my family dreams

Thanking you,

Yours faithfully

Prahlad Alreja ( Cell : [protected], [protected])

For Kishan Dass Kishore Kumat,

mu name is raju i have purchased santro xing reg no-up 85 AA 2330
in dec 2010 and i have to go for there servicing in hyundai service center
of merut road ghazibad and i tell him that our gear system for reverse the car not working properly and there is a leakage if oil from engine side i an asking the floor manager to check it but he says this is happened in new car and gear is ok than i will go to another service center he will check the car there is a nut looses from engine side and they charged me for pay that oil which had been leaked
due to this hyundai service center i have pay that money and for gear they are not check i know gear box is not in warranty but why they told that gear is ok if there will be creating a large demage who is responsible for that please it is a request to take aciton immediate otherwise shut down that srevice center if they are not liable to customer satisfaction

Dear Sir/Madam,

I bought the TV of Hyundai company in the month of Sept.'11. VEry next month we had a problem that TV volume is so high on just point-1. So we have logged complain for the same. But no solution till Jan.'11. So we thought that Hyundai is a multinational company so it will take 2-3 months time. Again since last one week we could not start our TV. So we logged in complain with no.-RAJ[protected]. On wednesday I got the message that your complaint will be serviced by our engineer Mr. Jitubhai and his contact number is [protected], And I am trying to call him since last Thursaday but either his no. is not reachable or no reply from his side. Today after a week I could talk with him & he told me that Mahuva town is not in my service area andYou have to talk with Ashvinbhai and his contact no. is [protected]. So I called him and he replied that I have to log in new complain. As the old complain is login with Mr.Jitubhai so he could not service on them. Meanwhile today I called Mr.Dilip Tosniwal on his cell no. [protected] for the said complain. He replied that you just SMS me your complain no. I will check for the same & replied. I have forwardd the message to him on his cell no. and at that time to till now he is not receiveing my phone.

Require needful action from yourside & from Company side. And within 9-10 months time why it has happen that even could not start TV ????So strange that we are going with a huge Brand name company and facing such a problem...

Thanks & Regards,

Keyur Jani,
[protected]

Dear Sir/Mdadam,

First Servicing of my i-10 car has been done yesterday i.e. on 12/06/2011 by Shree Hyundai, Bokaro Steel City, Jharkhand from whom I had purchased the car. During servicing the dealer poured the following liquid materials in my car without my consent and compelled me to pay the price.

1. Injector cleaning - Rs 360/-

2. Special duty - Rs 410/-
[protected]
Total = Rs 770/-

The dealer may pl be direcetd to refund the above amount to me.

Thanking you,

RAM NARAIN JAISWAL

Car's Reg No. JH- 09Q- 0687, Purchased on 30/03/2011

Engine no. G4LABM626732

Dealer's address ; SHREE HYUNDAI, WESTERN AVENUE, NAYA MORE, BOKARO STEEL CITY, JHARKHAND, EMAIL: [protected]@gmail.com

My e-mail id : [protected]@gmail.com

Contact no. [protected]

Car No. DL2CAE9333 Date of Purchase : 29th May, 2010 from : MGF Hyundai, Karol Bagh.
Engine No. G4LAAM407959 VIN No. MALBB51BLAM176032

Respected Sir,
Since I have purchased a brand new Hyundai I20 car after spending my hard earned money, I have never had a smooth drive at all as it has a serious persisting manufacturing defect. The air conditioner system of this above referred car is having serious manufacturing defect and bursts frequently thus putting me and my family life in danger.

The details are as follows :-
SN / Instance Date Shown to Hans Hyundai, Naraina Vihar, New Delhi Nature of defect
1 04.07.2010 Invoice No.Y[protected] The vehicle average is very low ( approx. 7-8 kms a litre with a/c) in delhi city conditions. It is drinking petrol.
The vehicle has gear shifting problem. Airconditioner Blower fan speed fluctuating.
2 08.09.2010 Invoice No. B[protected] Airconditioner Compressor Burst.
3 09.10.2010 Invoice No.B[protected] Airconditioner Compressor Burst.
4 14.04.2011 Repair Order No.R[protected] Airconditioner Not functioning
. I can strongly say that I have been cheated by Hyundai by taking the full value of the car and providing me with a defective car. This repeated instance of taking new vehicle again and again for repair has put me under huge discomfort, mental tension, agony and am feeling high pressures on heart like undergoing torture.

I know it is not a part of your work to go with customer complaint.

But below is the complaint i have registered with Hyundai with all proof and today (7/06/2011) at 3.50 pm,i come to know that my car is dispatched from Chennai on Feb 2011 and my car is not having BS IV engine,but BS III engine.

Further to this it was informed to me that Hyundai can't do anything on this and it has to resolve at dealer level.

It is shocking that Hyundai works with such a dealer,who cheat with their customers.

Well as a Hyundai i request you to take some action on this or i have to take a legal guidance for the same.

Also believe it doesn't fit in Hyundai corporate and management philosophy

Looking for support from Hyundai in maintaining the trust i had put while buying my first car.

Regards



Harish Bisht





fromharish bisht harish.[protected]@gmail.com
[protected]@hmil.net

dateFri, May 27, 2011 at 7:06 PM
subjectCOMPLAINT....REF NO[protected]
mailed-bygmail.com

hide details May 27 (11 days ago)

WHOM SO EVER IT MAY CONCERN...




My registration no is :MH14CC3983
Registrion date: 28/07/2010
Car : i20 Magna
We booked our car in July 2010 from Kundan Hyundai,Pune (PCMC) and also got delivery somewhere approx 24th July 2010.


As per above my first service is suppose to be in October.


When i approached Kundan service department in october,they told me that,i have taken my car in March,so as per that first service is suppose to be in June.


As per Kundan record and Hyundai delhi,my car is delivered in March 2010.Even in Kundan record the phone number and address was wrong.


I questioned to kundan manager and the sales lady Ms Vijya who sold car to me and the reply i got:"WE BOOK CAR IN SOMEBODY'S NAME IN ADVANCE,SO THAT WE CAN DELIVER FAST"


In my Smart card,it is showing Car Mgf Dt: 04/2010


My car is missing in-built USB port and also i have a doubt that whether it is having BS VI engine or not?


Question:


How in smart card it can show mgt of 04/2010 ,when as per hyundai delhi and kundan records it is delivered in march?
The car which is manufactured after April 2010 have a compulsion of BS VI engine,not the car manufactured before that and i am sure my car is missing that.
The new i20 ,which is manufactured in April or may 2010 is having inbuilt USB,where is my car is missing that. Because old model was not having that.


I already discuss this with Kundan manager,but in vain


My first complaint to Hyundai delhi was on march 29th.They didn't gave me complaint reference no,as customer care executive mentioned that it is typical kind of complaint,so my phone number will be my reference number:[protected]


I got call from Hyundai delhi on 2nd April


when no update,again followed up with Hyundai delhi on May 1st and i got complaint reference no,as mentioned subject line.


Followed with Hyundai delhi again on 3rd and customer care executive mentioned he will take care of my complaint on priority basis.


Got call from Kundan and manager told me to come back to me with the solution.


Again no feedback wither from kundan and hyundai delhi.


Got call on 24th may from Kundan,just to know an update about my complaint.


Again called Hyundai delhi on 24th may and executive mentioned that no update and gave me the email id to send the mail.






please note it is a forgery case and till date Hyundai didn't take any action.


My request to Hyundai to take care .


I have discuss whole issue with lawyer too and also involving media soon.




Regards


Harish Bisht
+91-[protected]




==========================================================================






fromHarish harish.[protected]@gmail.com
reply-toharish.[protected]@gmail.com

toCustomer Relation <[protected]@hmil.net>

dateWed, Jun 1, 2011 at 10:30 PM
subjectRe: COMPLAINT....REF NO[protected]
mailed-bygmail.com

hide details Jun 1 (6 days ago)

No one to attend customer complaint.
seems hyundai is too busy.
Sent on my BlackBerry® from Vodafone

===================================================================

fromharish bisht harish.[protected]@gmail.com
[protected]@hmil.net

dateThu, Jun 2, 2011 at 6:54 PM
subjectFwd: COMPLAINT....REF NO[protected]
mailed-bygmail.com

hide details Jun 2 (5 days ago)

Dear Juanita,


As discussed,hereby attaching Invoice and few other documents which i am having right now with me.


As i am not in pune right now,once i will be back i can send you more details.


Please let me know what all documents you need.


Best Regards


Harish Bisht
+91-[protected]



====================================================================



fromHarish harish.[protected]@gmail.com
reply-toharish.[protected]@gmail.com

[protected]@hmil.net

dateMon, Jun 6, 2011 at 4:53 PM
subjectRe: Fwd: COMPLAINT....REF NO[protected]
mailed-bygmail.com

hide details 4:53 PM (23 hours ago)

Any update
Sent on my BlackBerry® from Vodafone



==============================================================



fromharish bisht harish.[protected]@gmail.com
[protected]@hmil.net

dateTue, Jun 7, 2011 at 4:08 PM
subjectFwd: Fwd: COMPLAINT....REF NO[protected]
mailed-bygmail.com

hide details 4:08 PM (3 minutes ago)

trust you will do something

i'm heera chand jain from hyderabad,andhra pradesh. i had booked a hyundai verna fluidic(VTVT SX 1.6 HIGH) from SRI JAYALAKSHMI AUTOMOTIVES PVT. LTD. situated at himayath nagar,hyderabad.
i visited the showroom on 23 may 2011 and i was assured by the sales executive that i would get my new car with in ten days or before that if possible .
i paid a booking amount of Rs.0.50 Lakhs on the same date and got a reciept for it behind which the sales executive wrote that the car would be deliverd with in ten days or before that.being assured of getting the delivery on time i made my plans to go out of station where i was supposed to be joined by my family members.
mean while i made all the necessary arrangements required by the finance company.i made it clear that the finance team had no problem issuing delivery order to SRI JAYALAKSHMI AUTOMOTIVES PVT. LTD.
We have been enquiring about the same for the past five days and now,on the day promised,the dealers have backed off saying that it can not be delivered before 10 june 2011.
as a result i had to cancel my bookings on the last spot and suffer heavy expenses and problems.

necessary details are as follows:-
*booking receipt number:- 535
*booking receipt name:- heera chand jain 385
*booking receipt date:- 23 may 2011
*booking receipt amount:- 50000(cash)
*booking docket number:- 385
*Reliance consumer finance , delivery order , application number:- 521410

i would have buyed some other car if they would have told that the car cannot be delivered in ten days.
this is unfair trade practises as they make promises to catch the customers but they do not fulfill the same.i request the concerned authorities to look into the matter and to take necessary action.
Awaiting your prompt response.
yours Sincerely,
heera jain,
h.no. 3-4-374/1/2, basanth talkies lane, kachiguda, hyderabad-500027.
*my phone number-[protected].

hello sir maine abhi 5 months pahle hi car li thi jo ki abhi sirf 3000 kms hi chal payi hai wo b sirf single hand me hi rahti hai aur koi nai chalata aur bahut hi safely chalti hai phir b itni jaldi uski clutch plate kharab ho gayi iske pahle first service ke time b clutch me problem thi par service ke bad use thik bataya gaya ..ab kharab hone par dealer kah raha hai ki 4000 tak ka bil aayega ..aur kah rahe hai ki apki fault hai compamy ki nai par maine to pahle hi complaint ki thi iski par ab charges kyo

Veh Registration No-PB 02 BG 6565 (BHUSHAN PAUL) [protected]
RO-1173 dated 01 Jun,2011
Rating Chart No-2943 dated 01 Jun,2011
Bill No-[protected] dated 01 Jun,2011
RO No-R[protected]
It is matter of pitty that customers are not being satisfied.
(i) Reception- No one receive at reception and no security.
(ii) On 31 May,2011 visited to keep vehicle ready for 01 Jun,2011. When visited to collect vehicle after 24 Hours. Vehicle was dirty. Wasted over 1 and half an hour to get vehicle ready.
(iii) Service- Cleanliness of the vehicle very poor( Nothing done) No polishing, No Vaccume used. Even my self ask to do this No work only baseless reply by the cleaners.Lady supervisor no use.
(iv) Billing- Prior to one day informed but at the time of billing, billing correct. Delay in producing bill. Cash collection was active and fast.
(v) After receiving payment for the bill. No thanks No formalities.
(vi) Over all No use of service it is not sure that technical service has been carried out or not since, cleanliness is very poor.
Thanks in anticipation.

I purchased Hyundai Inverter + Battery HP-18000 (S.No. 323194) on 03/12/2009 with warranty of 24 months on Inventor and 18 months on Battery from the shop Shree Deo Electronics, City Centre, Sector- 4, Bokaro Steel City (Jharkhand)-827004. The battery give back up problem in Feb. 2011 & problem was duly reported to Deo Electronics, City Centre, Sector- 4, Bokaro Steel City (Jharkhand)-827004. He is told me Battery fully low down so, one time fully charged by charger. So, I do battery fully charged. Thenafter problem is continue. So, I complaint done many time. Then Deo Electronics given me Customer Care Service (Jharkhand), Phone No[protected] & do complain. Then problem reported to Luminous Power Technologies Customer Care Service (Jharkhand), Phone No[protected] dated on 13/04/2011 under Complaint No. RNC 5395. Than after service engg. come & check up battery & give a report me send battery service centre, Ranchi by through main distributor, Dhanbad. I have given battery handover dated on 15/04/2011 to distributor Hyundai, Dhanbad. But distributor Hyundai, Dhanbad battery send to Ranchi delay. What resion why battery send delay to Ranchi service center. Battery recived ranchi dated on 07/05/11 & check up & given report dated on 18/05/11 battery dead & rejected due to 13th Months late selling by shop, & asking me warranty cover by date of menefaturing. How it is possible in the warranty card in mention warranty cover 18th months from date of purchased. I have also complain to head office Luminous Power Tech. customer care, Delhi dated on 18/05/11 & Complaint No.- IN[protected]. Than after no action has been taken. I have many time complain done to Delhi & he is told me every time company representative visit & attend your complain. But still now not any company representative visit & attend to sort out the problem.
So, I request to you pls. note my problem & rectify as soon as possible.
Thanking you.


Rajeev Kumar
mobile no.-[protected]
Hyundai Battery( Sl.No.-323194 )
Under Warranty upto 03/06/2011

Complaint Against :

OSL HYUNDAI
RAJTARANGINI COMPLEX , BUXI BAZAR,CUTTAC.K..
Cuttack, Orissa, India 753001
Tel No[protected]

Company Official Contacted Regarding the Complaint

NILAMANI SAHU
Mobile No : [protected]
E-mail :[protected]@rediffmail.com

SARAT MOHANTY
Mobile No : [protected]



Price of Purchase of CAR :INR 465089/-


Date of Purchase :Jan 25, 2011

Consumer's Proof of Purchase Record :Invoice Number H[protected]


Complaint Details

I had purchased the Hyundai i10 vehicle (Chassis number MALAN51CLBM815398A, vehicle number OR05AN4793) on[protected] and on[protected] took the vehicle to their workshop for 1st free
servicing (invoice number H[protected]. The vehicle had run only 2508 Km when it was handed over for servicing. While coming back after servicing, the rear left side tyre got busted on the high way
(NH-5) at a point which is just 5 Km from Cuttack. On checking, it is observed that there was about 1 inch through cut on the side of the tyre (not on the portion which comes in contact with the road)
through which air has leaked. I would like to mention that I travelled almost 500 Kms from my place of work on NH and gave the vehicle for servicing. There was no problem absolutely till vehicle was
given for servicing. The vehicle was thoroughly checked by OSL before they took it inside for servicing. It is a brand new car with company fitted tyre, vehicle is hardly 3 and half month old and run
only 2508 Km. I am sure, the tyre must have been damaged by OSL personnel while carrying out the servicing work. I expect immediate free replacement after the tyre got busted I used the Stepney
and reached Bhubaneswar where I was staying. I gave a telephonic call to Mr. Nilamani sahu of OSL and told about the problem. He told me to contact Mr. Himansu Sekhar Samal ( Tel No [protected]) . I contacted him and informed about the problem. He started telling me that OSL is not responsible for this type of Customer problems as the tyre is from M/s Bridgestone and the individual has to come to OSL, take a letter and go to M/s Bridgestone office in Bhubaneswar and take their opinion. He disowned the responsibility of helping me in this regard. Then I repeatedly wanted to contact Mr. Nilmani sahu, but he intentionally did not attend to the call. The matter is reported to Complaint help line of M/s Hyundai Motors - Mr. Nisika and the Complaint id number is[protected]. On[protected] at about 8:28PM, a person from OSL came with a letter addressed to M/s Gugunani tyre of Bhubaneswar and handed over the same to me saying that I have to go to M/s Gugunani tyre and hand over the letter to them and they will do the needful. Leaving aside my personal work, I went to M/s Gugunani tyre with lot of hope. They saw the letter and told me that we are not supposed to entertain such letters and why they have sent you to us.

M/s OSL has harassed me and has not owned responsibly, showed high level of indifferent attitude, did not attend the calls and so forth and so on. The company has to replace the burst tyres with out any charges because the car is still under the warranty period.
Reason for Complaint
Defect in the product during warranty / maintenance contract period; Product caused inconveniences; There could be damage caused during servicing of the vehicle which they suppressed.

What I want :

Ms OSL HYUNDAI -CUTTACK should replace TYRE with similar or superior TYRE; Accept the return of the TYRE and issue a full refund of the price; Pay compensation for damages / inconveniences caused to me.

From: kiran desai <[protected]@gmail.com>
Date: Sat, May 28, 2011 at 9:37 AM
Subject: Fwd: Kind Att Mr Vivek Modi
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@gmail.com


Dear sir,

with further reference to the enclosed mails i regret to inform you that neither Modi-hyundai or Hyundai motors India ltd is interested in resolving my problems & issues but after 4-5 days of followup i took the car to the Modi hyundai showroom and i tried to call Mr.Vivek Modi first he didn,t pick up the cell phone then when i called through the showroom no he pickup the phone but i was not given proper response then after some time Mr Vivek Modi was in office i tried to meet him i was told to wait for 10 minutes, but since there was no response and he didn,t call me upto 45 minutes i again reminded the operator and he denied to meet me and told he is busy and it seems as if i have made a mistake by buying HYUNDAI ASCENT CAR because i have to take the car to garage every week and as if i don't have any other work to do and my time has no values.
so looking into all the facts i have left the car in your Modi Hyundai showroom with GM Mr. Boney Fernandez and you are requested to
either give me a new car or take the car back or i am going to consumer court for the harrassment and the defective car given to me.
kindly look into the matter at the earliest

Thanking you

Kiran Desai


[protected] Forwarded message[protected]
From: swati desai <[protected]@gmail.com>

Date: Sat, May 28, 2011 at 8:42 AM
Subject: Kind Att Mr Vivek Modi

To: [protected]@hmil.net, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@gmail.com




5 th REMINDER


[protected] Forwarded message[protected]

From: swati desai <[protected]@gmail.com>
To: [protected]@modihyundai.com, [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@hmil.net, [protected]@modihyundai.com
Date: Fri, 27 May 2011 07:12:50 +0530
Subject: FW: Kind Att Mr Vivek Modi



4 th REMINDER






[protected] Forwarded message[protected]
From: Customer Relation <[protected]@hmil.net>
Date: Thu, May 26, 2011 at 11:36 AM
Subject: FW: Kind Att Mr Vivek Modi
To: [protected]@gmail.com



Dear Mám,

This has reference to your email below. We have gone through the contents of your mail and at the onset, we regret any inconvenience caused.



We are taking up the matter with M/s Modi Hyundai and our west regional office, Mumbai[protected].

They would be contacting you for the resolution of your concern.



Till then request you to kindly bear with us.


Thanks & regards,

CR Team

Hyundai Motor India Ltd.
Contact No:[protected]






[protected][protected][protected][protected]

From: swati desai [mailto:[protected]@gmail.com]
Sent: Wednesday, May 25, 2011 11:10 AM
To: CCS GROUP ID; [protected]@hmil.net; [protected]@modihyundai.com
Subject: Fwd: Kind Att Mr Vivek Modi





[protected] Forwarded message[protected]
From: kiran desai <[protected]@gmail.com>
Date: Wed, May 25, 2011 at 10:50 AM
Subject: Kind Att Mr Vivek Modi
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@gmail.com



Dear sir,



With reference to the enclosed letter i would like to inform you that my problems and not solved till today and the car is giving problems

every now and then. problems;



1) last week we went to marriage the car did't start way back and in front of 30-40 guests we had to take help of 3-4 people to push the

and start



2) on[protected] car's music sysetm & a/c got stop and power window was also not working luckily we were in front of Hyundai showroom

at irla and they got repaierd or we would have all died in the car.



3) while going to pune on[protected]we had same problem power windows stop working and i called your GM Mr.Boney Fernondaz he gave

me helpline no [protected] but i didn't recieve proper responce and i have to call some road side mechinace he fixed some fuse and it

started working

4) Again on[protected] while coming back from panchigani on ghat i had a problem some noise started coming from engine and after some

time RPM , Fuel & Tempreture all come on 0 (zero) and i called your helpline no he is telling if the car is runing you come to Mumbai and

show us that time i called Your GM & Mr.Mohite but thay didn't pickup the phone



secoundly i called on[protected] &[protected] times to Your GM & Mr.Mohite but thay didn't pickup the phone the car's RPM , Fuel & Tempreture meter are all on 0 (zero) till now





so you are kindly requested to look into the mater as the car is giving lots of problems and i am of the opnion that i have been given the defective piece so my car replaced should be replaced

Thanking you

Kiran Desai

Cell; [protected]




[protected] Forwarded message[protected]
From: swati desai <[protected]@gmail.com>
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com
Date: Mon, 25 Apr 2011 18:26:37 +0530
Subject: Kind Att; The Managing Director & CEO



To, Dated :[protected]

Modi Motors Agencies Pvt Ltd

Goregaon, Mumbai -400062

Kind Att; Mr. Vivek Modi

Dear Sir,

I would like to inform you that i have purchased Hyundai accent car bearing no. MH-01-AV-4837

In the month of December 2010. From the second day i was facing problem in the car , and i called

The service centre and your sales executive , they promised me that they would take care of it ,

But my problems were not solved . Thereafter i met your GM but the problems are not solved

Till date .

Secondly i would like to inform you that i am using Hyundai accent car from last 8 years and i was very satisfied and inspite of having many other options like Maruti, Volkswagon,... i again purchased

Hyundai accent car , but this time i am disappointed with my purchase of Hyundai car as i feel i have given a faulty and defective piece , because i was unable to start my car the very next day . even today if i have drive my car for 30 – 40 kms and if i switch off the engine then i have to wait for an hour so that the car cools down and i can restart it again . There are many other problems like : if one the power window is used the other doesn’t work , the viper blades have worn out without using , window glass rubbers are worn out and i am surprised that a 4 – 5 months old car is giving all these problems and i think that i have been given the defective piece so i am of the opinion of my car replaced .

I have that you will do the needful in the above matter and obliged .

Awaiting for an early response from your side .

Thanking you ,

Swati Kiran Desai .

Cell no :- [protected]



C C ;Mr. H.W. Park


Hyundai complaint no Sr No. [protected]