Hyundai Motor India Complaints & Reviews

I bought one hyundai creta from mukesh hyundai of kastapur branch. I got my car delivered on 18/10/2020. But still now I didn’t get any registration certificate. The showroom people are totally ignoring me. But they took sufficient money from me for this purpose!
Please do the needful

I booked Hyundai nios on 28th June’21, by paying 10k as advance. Booking was handled by Lokesh around 5-6pm on 28th June’21.
Since there was a death in my family, I could not do any auspicious work for 40 days, which I got to know later after booking.
I informed Lokesh the same day around 9pm to cancel the booking and he did confirm, the docket id was not created.
It’s been a month now and I still haven’t received my refund, Lokesh confirmed, I will get the refund in 10-15 days.
Spoke to Anil the GM, but no luck, extremely disappointing to see poor customer service from Hyundai, I have been loyal customer of Hyundai for a decade.

I have purchased a Creta Car from Mukesh Hyundai, Guwahati, Assam on 25/03/2021. And it is almost 4 months I have not received the RC. Not getting any proper support from the show room person

I have bought hyundai verna on 20 july bt i have some fault in clutch paddle from same day, bt second day service center have opened engine and fixed problem, after that in first drive in rain i have noticed blurness in front sunglass, i have wipe it from wiper many times and even from colin and soft clothes, bt i m fail to clear the blurness, service center dont listen about that, plz help me, i m from ayodhya, up india

Car booking date ~ 16/6/2021, and receipt no. 625 booked by KAMAL AUTOMART PVT LTD Kota
my request to company give me my car in promise period
on date 16/6/21 book Hyundai aura ... company offering back spoiler ...so i want in my car {aura} this show by your salesman after that book by me... according to rules

(WITHOUT PREJUDICE)

Dear Sir/ Madam,

On August 2020, I purchased a brand-new Grand I 10 NIOS CNG Sports Model bearing No: MH12 SQ 9892 from GARVE HYUNDAI Wakad- Pune. After few days upon driving the car, I discovered that there is a Vibration sound approaching from Steering wheel side. Thereafter I approached the Garve Hyundai service center about the said problem to be rectify. They have obtained my car more than 5-6 times to solve the problem of vibration, even though they have replaced Reduction gear and bushes etc. Even after replacing the said part, I am facing the same problem, hence 5 days back they have again recalled my car to solve the issue but they couldn’t and I was promised by the dealer that the car has no major issues and is in a perfectly working condition. Upon driving the car, I found out that whenever I use to take trial after the completion of their work the trial does well, but after the driving of the said vehicle approx. 90 to 100 kms the vibration sound starts constantly again.

I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that. I am wondering at this point whether the dealer has tested the car and went through the necessary checks. This is utterly outrageous and completely unacceptable.

While I do understand that manufacturing errors do happen, still I can’t comprehend the fact that the car was not tested before handover. This is not the type of product I would have expected from a manufacturer of your size and reputation.

I demand replacement of car now or I want to go ahead to surrender this car as well as compensation for the waste of my time and money.
Enclosed with this letter are copies of the registration card and other related documents for your reference. My expectations are high; please don’t disappoint me again. If you remained to solve this issue positively then you leave me with no other choice but to approach for a legal remedy.

Note: Kindly check the history of service for this complains with Garve Hyundai (Wakad) The service Manager is: Mr. Sunil / Swapnil who is handling my issue of car.
Awaiting your reply and actions.

Regards
G.J.Siingh

Vechile details- creta 1.6sx diesel 2015, 18 november
complaint - stering noise starting before 1year, then going to hyundai service centre, but stering noise same then complaint hyundai india complaint

I had booked hyundai alcazar through click to buy medium selecting ultimate hyundai as dealer before the price launch on 17th june 2021 and due to some personal reasons had cancelled the booking on 9th july 2021. While booking i was clearly told that the amount is fully refundable and i had also submitted all my documents with a letter to ultimate hyundai asking for refund since 9th july 2021 and did several follow-ups with lady called anju from the dealer but have neither got my refund nor any concrete reply from the dealership. Today is 31st july 2021
It creates a negative impact on the customer and indicates how unethical the company and their dealerships are..

Dear Team,

This is Lijin Thomas from Pathanamthitta district of kerala.I wanted to express my grievance over uninformed deduction of Rs 3000/ from the Booking Amount of Rs 5000 sent towards the subject model.
I had paid the said amount to Hyundai Dealer "Popular Hyundai", one of the two dealers who service customers in my district.The transaction details are given below:

I had to withdraw my interest to purchase Hyundai venue due to the local of value for money when compared to Kia Sonet.

This is presenting a bad experience for a prospective customer who has to lose 3K due to absence of information provided by the salesman in this regard.

In addition, the booking agreement was made verbally without me signing on any document that indicates this disclaimer/terms and condition.

Interestingly, when I did a casual enquiry with the 2nd dealer "SS Hyundai" on this matter, the response was different.I was given a confirmation by the sales agent that the full amount would be credited to the customer in the event of a cancellation with the former.

So, I would like to know from Hyundai Management why customers are treated differently by each dealer.

I would like to emphasize that it's not the matter of losing 3k, rather of trust and the impression given to the customer by Hyundai.

Given the background above, i'd humbly request to consider this matter and take appropriate action to credit the full amount

Date (Value Date) Narration Ref/Cheque No. Debit
15-Jul-2021
(15-Jul-2021) TO TRANSFER UPI/DR/[protected]/JITHIN M/HDFC/jithinmath/UPI TRANSFER TO[protected] 5, 000.00

I had replaced a new Lighting Switch Assly. in my i10 sportz car due to the old switch assly. got defected. It is pity that the new one also got defected after installing of 2/3 months, i.e within warrant period.
The defect function of the assly. was when the indicator switch Was ON then all main and dipper of both head lamps were OFF. So it was very difficult to drive at the night time.
I have complained to [protected]@gmobis.com for replacing new genuine spare, but above email address is an invalid gmail address which was not delivered to concern email address.
So I am requesting you to resolve the problem sending perfect parts to UTKAL HYUNDAI( SPARES), MANGULI, CUTTAK.
SS BEHERA
OR 02 BT 6244

My name is Saurabh Jain and I stay in Indore. My mobile number is [protected]. I bought Creta from Khandpure Motors LLP, Burhanpur, MP. Along with the Car I bought few Accessories like Music System, Seat Cover, matt & Mudflap.
The case is, I am asking for the bill of the accessories since the date I got delivery of the Car, but till date they not provided me the bill. They say, that the accessories has been provided by Khandwa Branch of Khandpure Motors LLP and they are showing reckless behavior.
I am facing issue with the quality of the accessories like Music System is creating trouble and the seat cover they provided is of local quality with no brand, however they informed me that they are of Hyundai company, but when I checked it with Indore Hyundai showroom they said is is a local product. This is all getting so messed up and creating trouble.

Would appreciate If you could please look into the matter and ask them to refund the amount of the accessories and take this all provided accessories back. This is really burdonesome and harsh on our part to face such things from such a great brand.

Billing details -

Name - Saurabh Jain
Email Id - ca.[protected]@gmail.com
Mobile# [protected]
Vehicle # MALPA812LMM75207
Registration # MP09WH7015

Apke bm Hyundai rajpur road se December m ek creta base model car jiska no. Uk07dw0410 hai yeh car kharidi thi sesdhara road service center p kuch parts likhvay the jisko aaj 25 din ho chuke hai abhi tk koi bhi part nhi aaya hai

The music system has turned completely blank since a month and no proper reply is given by the service staff.. kindly do the needful

We have purchased a i20 vehicle from derik hyundai Nagercoil three months back. Now the vehicle met with an accident. We contacted the service manager of derik hyundai Nagercoil and asked for the quotation in order to claim insurance. But they refused to give quotation saying that the insurance is not made through derik. And also they said they need to order for parts for which we need to pay 1000 at first and refused the same saying the reason that we need to pay 10000 since we have not insured through derik.
Kindly take necessary steps...

Manufacturing year - 2021

Chassis no.-: MALC841GLMM276648

On (21st June 2021) I purchased Verna 2021 vehicle from your dealership “Sapphire Hyundai”dwarka Sec 20 - New Delhi -110075

Unfortunately, the vehicle has not been satisfactory because on first wash of my vehicle I found that sunroof is leaking and water comes inside from sunroof even sunroof is properly closed.

I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that.While I do understand that manufacturing errors do happen, still I can’t comprehend the fact that the car was not tested before handover. After spent 13 lack - This is not the type of product I would have expected from a manufacturer of your size and reputation.

Same thing informed to Sapphire Hyundai manager with in 10 days on purchasing the vehicle then they assure me that don’t put any complaint we will resolve the issue in 2 days but the issue not resolved . After that they transfer my case to Hyundai service center ( sapphire Hyundai Dwarka service center- dwarka Sec 20 Delhi.). Even after visiting the service center many times from last 15 days still my issue not resolved and they even can’t detected the problem. Again and again iam calling your showroom Manager of sapphire hyundai and service center manager (Dwarka Sec 20) branch. But I can’t find any solution.

At this point I would like you to take back the vehicle. I demand replacement of car or refund. As well as compensation for the waste of my time and money

I had recently purchased Hyndai Creta SX(0) Diesel Manual, 2020. The headlamps provided by the company are not upto the mark. Th e intensity of light generated by them is very less. While driving in highway like open spaces, visibilty decreses to about 20m. Kindly help me with this.

Sir/madam
I am Hyundai venu sx turbo customer since 1year. I can’t see the road during night drive to the poor visibility of headlight So kindly please find good solution for this

Dear Team,

i'm using Hyundai Venue Automatic (Petrol) car from last one year .

Big problem is mileage approximately i'm greeting around 10km per litter .

many outside company started installation of CNG/Gas kit for the venue cars so kindly provide CNG/Gas installation in Hyundai Showrooms to make your customers to comfortable.

will wait for someday if not i'll go for CNG /Gas kit installation in outside companies .

Thanks & Regards
Abhishek

Dear sir

I have purchase to creata excutives model in 10 jully frist time. Very very poor service in my life experience below mention point to me mis commitment
1 frist time visit and request to my doghter Birthday in 11 July plz my purchase bill date 11jully he asked no problem sir I do it on time
But 10 July bill date in car purchase date I m shocked
2 I have visit to 10 jully all formalities completed in on time car stero problem some switch problem issue car long hold started problem update to sales manager Mr Nikhil he Assured me I m all problems short out Affter residents to don't worry tomorrow all work done
3 finally 11 July come to car delivery time with family Kosmo hyundai jaladhar branch totally despointed car same problem are repeated till date streoo problem face to my 10 time reminder same dealer he assured to don't wery we better service for you

I don't know better service
4 5 time reminder to Nikhil ji payment receipt to me provided but he asked wait I what's you
Same one issurenc to me no coppy to me till date
Number vip chiye frist day. Car puchase he assure me and confirm numbers to iwill update the number my choice affter car purchase totally changed he asked to paid number to deal my company purchase to other side
Kindly help to me Kosmo hyundai jaladhar branch dealer
My stereo issue solve to your sides hope for you

Thanks & Regards
Chander Arora
[protected]

This, is to inform you that a year ago Oja Hyundai Guwahati have changed my Elite i20 Asta model release and master cylinder where my car was only 4k km driven and for what I paid the dealership about Rs.12000-/, but now after a year same problem has been arrived and dealership is not taking any responsibilities at all. Please take care about it