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iBall Complaints & Reviews

www.iball.co.in
1.5
Updated: Apr 26, 2025
Complaints 411
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118
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293
So far, so good. iBall is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope iBall will keep up the work and continue to help more customers with their concerns even better 🤝
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iBall reviews & complaints page 19

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J
joshidivyen
Jun 25, 2014
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Not repairing damaged screen

Address: Pune, Maharashtra

Hi, I had purchased iball tablet model i9018 on 16/4/2014 from Amazon. By mistake the screen got broken down, and I contacted the iball service center for getting the screen repaired. I submitted them the tablet on 17th May 2014, and was told that they would be fixing it in 10 working days. Since then I am trying to call their service center and each time I am getting a reply that they will get back to me very soon. The document...
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R
rajat106
from Noida, Uttar Pradesh
Jun 20, 2014
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sir/madam

Address: Gautam Buddh Nagar, Uttar Pradesh

I ordered I ball tarang 2.1 speakers, three days back. ive got the order, but got the wrong speakers. its a single speaker when there should be 3 speakers( 2 satellite speakers and 1 woofer). please give me the correct speakers soon as i have to go somewhere as soon as possible with the speakers....
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V
vamshi kiran
from Hyderabad, Telangana
Jun 2, 2014
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router failed after 1 month use

Address: Hyderabad, Andhra Pradesh

i purchased a i ball baton 150m wireless-n broadband router worth RS:1000/- on[protected], after successfully using 1month 3days it started troubling me as it is not detecting the Ethernet cable here cable is very fine no problem with it and also ensured by Internet operator and my self as it is able to work when it is connected to my pc(Ethernet cable from user end directly into the system) so it is confirmed that the problem with the router...
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A
Arun13.ar
May 30, 2014
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Product service delay and irresponsible answer

Address: Chennai, Tamil Nadu

I gave my iball andi 3.5i mobile to service center to change display and battery on 5th april 2014 they said my phone will be ready with in 10 days and also they said they will give a call once display and battery changed but till now they did call me and i went to service center directly they didnt service my mobile at all and i asked them for this delay they didnt answer me properly and they behaviour is not good they didnt give respect...
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V
vinayakkumbhar
from Mumbai, Maharashtra
May 29, 2014
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Accessories not giving and not giving update

Address: Mumbai City, Maharashtra

I have I ball Mobile this mobile is faulty and i put request give me new battery and i will pay also for that but I ball-Kandivali-west Service center not giving response very well They also not talk with the customer Properly. Its Totally Bad Service....
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P
pankh29
May 20, 2014
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I-BALL service is Very poor and Helpless service, always wrong commitments; they are making fool and harassed to us

Address: Pune, Maharashtra

I bought I-Ball Andy 5LI model before 6 month and it hadsome problem in ON-OFF Key and Speaker. That’s why I give it to I-Ball servicecenter at that time Service Center associate giving me 10 day’s SLA to handoverthe handset in minimum 10 day’s for replacement of some handset Part. But 10day’slater again they said we need 4day’smore and whenever work will done I will arrange a confirmation call-back for youbut till 15 days, I didn’t...
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javed6273
May 15, 2014
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irresponsible customer service

Address: Mumbai City, Maharashtra

i submitted my cell phone iball AASAN black [protected], at ghatkopar east service center on 14april2014 for not working of flash and torch light.they said it takes a week serial no. is [protected].after a week i was still trying to call but they didnt attained my calls.So i complaint to iball, they gave me a complaint no.IBM101247, but now they too try to pretend for it, a month passed already, they pretend that havent parts of it,...
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C
chaudharisujit
from Aurangabad, Maharashtra
May 2, 2014
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Service

Address: Aurangabad, Maharashtra

I have given my tab 3g7334i to the service center on 04.04.2014 for replacing the damaged touch screen. on 04.04.2014 the service center person told that the tab will be repaired within or after 20 days. I visited the service center today (02.05.2014) to check the status of the tab and now they are telling that the spares of the tab are not available and we also don't know how much more time it will take. I trusted iball, the function and...
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S
sanjay.dhuamada
from Delhi, Delhi
Mar 23, 2014
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100% bad company

Address: Khordha, Odisha

I purchased iball slide 3g tablet. That's display damaged and i gave that in service center. They told that will be solve within 2 week and then 1month but still now going to 1.5 month not any call and when i m calling response is no spare available on head office. Several times i sent them mail no reply, chatting with support, no reply, So strange how users are buying iball product with this type after sales service. So Sad. Also i m calling...
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C
Chathia Chandran P
from Bengaluru, Karnataka
Mar 7, 2014
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Do not buy - btm72 bluetooth headset

Address: Bangalore, Karnataka

I have bought iBall - BTM72 Bluetooth headset last year.. Within 6 months the device stopped working & did not get charged. I gave it for servicing at Bangalore, SP Road and I got a new piece as it is covered in Warranty. But this device also has the same problem and now it is out of warranty. However I gave it back for servicing at my cost. Even after 10days, there is no response but when i call them they said it is sent to Head Office,...
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G
Gentela Srinivas
from Gurgaon, Haryana
Feb 27, 2014
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replacing the broken Screen

Address: Hyderabad, Andhra Pradesh

I have purchased iBall slide TAB Model No.6318i from Amazon.com on 19.1.2014 While putting into charger pin into power socket by mistake Tab fallen down and the screen was broken. On 6th February 2014, I went to the authorized service center SRI MOBILES, HYDEARAB. Handed over the TAB and the service center people said that we will call & give you the repaired TAB after 4 working days. 3 weeks left. I called the service center several...
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N
nazimkazi
from Chennai, Tamil Nadu
Dec 31, 2013
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Replacement of i ball and i 4a radium

Address: Mumbai City, Maharashtra

Dear sir /madam

i am nazim kazi i had purchase mobail i ball andi 4a radium for the dated -09/08/2013. my mobail IMEI NO-[protected]. Last two month that had set not working properly .last month that product hang & camera not working .i had gone to i ball service center that at vashi .that time problem solve. but second time again problem hang or memory card not read .that time i again gone vashi service center . date...
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V
vinay0094
from Chandigarh, Chandigarh
Dec 26, 2013
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sold me defective set

I purchased iball andi 4di+ through flipkart on 9 dec 2013 the set was defective and when i told this to customer care center they told me that they will replace it in 6 days but they didn"t notice about my set and after 15 days they are saying that set is not available and focing me to take set worth rs 4800 this set is my set is 900rs expensive than this .I want my set back i will replace it on flipkart their service is far better...
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LK1
from Coimbatore, Tamil Nadu
Dec 23, 2013
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Defective product sold by iBall thru Amazon

Address: Coimbatore, Tamil Nadu

I bought a 3G 7334i tablet for my cousin with sl no: [protected] on Nov 4 2013, thru amazon. Within 15 days it didnt charge up. Amazon showed hands to iBall as it didnt cover the 10 days return policy of Amazon. I gave it to service centre. I got the tablet back on 27Dec2013 after 1 month in working condition. But it didnt recharge again. The service station person has told that it is because the tab was not charged for almost two days....
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ravimlr
from Bengaluru, Karnataka
Dec 5, 2013
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not providing service

Address: Dakshina Kannada, Karnataka

Dear Sir/madam,
My home theatre is given for service on 21 sept 2013 I ball serice centre- best it world (india) pvt ltd., mangalore. But still they are not returning back, when I call them they are giving simply reasons and playing with us. Please take the immediate action so that I can get my home theatre immediately. It is under warranty period, but 2 and half months warranty is completed in their work shop....
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iparray
from Mumbai, Maharashtra
Nov 8, 2013
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Defective Mobile Handset awaiting repairs for last six months

Address: New Delhi, Delhi

That I have purchased one Mobile Handset (iball Aura v36 M_IMEI S/N [protected] S_IMEI [protected]) from www.infibeam.com online shopping site in the month of December 2012 (Invoice date[protected] and the Handset is covered under one year manufactures warranty. My Handset, after using it for about 2 ? 3 months shown some signal loss/network problems and same was initially discussed with the Customer Support Team of M/s Iball through...
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T
tariquekhan96
Oct 14, 2013
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not resolved my tablet issue

Address: Mumbai City, Maharashtra

I purchesed I ball tablet 8 month ago I got some problem with that within 10 days I ask to replas that but hey told me can't do that I accept and I get fix my teblat issue from them but my teblat was not working on good . Then I got again problem with my teblat with charging I sudmit my teb to repair they gave me back after 10days with new problem with tuch paid they try to fix my teb 5 time but they want be able to fix my teb then I...
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C
cawaheed
from Mumbai, Maharashtra
Oct 12, 2013
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I given one Tablet for repair but when I call they not responding.

Address: Thane, Maharashtra

I am Abdul Waheed a NRI working with US company, I buy one tablet from Vijay Sales but that Tablet is not working so I given that Tablet to Thane service center without repair they return back to me then next time on 23 Sept again I given to Thane IBall Service Center they told me that they will Call but they do not call me When I call to them The pick the phone and keep receiver beside, they have land line number when I call they reject...
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A
Abhisheks.285
from Bengaluru, Karnataka
Jul 31, 2013
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not replaced

Address: #10, Block-15, BEML layout, Mysore-23, Mysore, Karnataka

On 21st jan 2013 i had went to the iball service center because the mobile phone (i ball vibe WI-fi white) was not working the mobile was only 5months old ( within the warranty period) and outlook panel was good, after several weeks they gave me the mobile but the outlook panel was replaced with old one and its not in the working condition , when i asked about it they were speechless and told sir kindly take this phone with you at present...
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S
shashikala BS
from Chennai, Tamil Nadu
Jul 22, 2013
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dead on arrival

Address: Bangalore, Karnataka

Dear infibeam team,

infibeam id = IBDELMAH372215
Reference ID = 20151555
Name = shahsikala
Destination = bangalore karnatake
Payment type = non COD
Weight = 1.2kg
product categary = portable electronic
shipment histary => delivered on 20 july 2013

Based on above delivery status I have check the item it is not working. Refer below explanation
I receive...
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