iBall Complaints & Reviews

i ball — Problems in one side vol

Reliance Hyper Mart,

Sir,

Iam purchase speaker of i ball from Reliance Hyper Mart in month of 17/10/2010
Problems in one side vol, is vary low please send the engg. for inspection

Regards
Jasbeer singh

iball mobile
Dear Sir,

I have purchased Iball mobile Andi3n model, on 13th November 2012 from Vijay Sales, Adajan, Surat.
There are many features written on box of this mobile but none of them are adequate ...

1. Mobile camera - 3.2MP as written on box but actually its digital camera, iball customer care executive confirm that its not real 3.2Mp camera.

2. Battery life written as 6-7 hours but within 2-3 hours its going down... very poor.

3. It has mentioned 1 Ghz processor but phone is getting hangged and not even supporting few applications.

4. Display quality is very poor... from sides its not at all visible.

5. phone getting hot while using... cant put to ears more than 20 min...

6. No PC suit CD with box, when enquired with customer care found that they even dont have manual of this model with them. and very surprising that they dont have any information on their website about this model. http://www.iballmobiles.co.in

Please help me getting my money back... I paid 4990 for this phone.

Regards,
Sanjay
[protected]

Dont purchase I ball Gadgets

i ball tab touch pad broken

my i ball tab touch pad broken last 3 month. i ball service centre is not riper...bad service.. complin no [protected]

iBall is providing service across India. You can get service center details through web... http://www.iballmobiles.co.in/service_centres.php


Lucknow
City : Lucknow
Contact Person : Amit Srivastav
Address : H.NO.C-56, Sector-a, Mahanagar, Lucknow 226001
State : Uttar Pradesh
Phone no :[protected] / 4077304 / [protected]
email id : [protected]@iball.co.in

bahut ummeed hai

jaldi kuch karwaiye03818

kuch toh karo

i-ball — exchange refused for damaged headphone

Dear Sir/Madam,

Since i would be travelling early morning sunday ie.29/11/2009, I had gone to Oasis Mall late friday (27/11/2009) for some emergency shopping. I eventually purchased (1) A laptop trolley for Rs.2399/- (2) Shoulder carry Leather Bag - Rs.999 and (3) I-ball head set from SPAR hyper Market.

Since the I-ball headset were in a packed condition, there was obviously no choice of testing or seeing if it is in a new condition, but considering it sealed and a reputed brand i purchase the same presuming it will be in a new condition. On reaching home and opening the seal, i discover that the holder of the head phone (the plastic set that hold the ear piece) was partialy damaged and the holder was extremely loose (does not have a good grip over the ear).

The very next morning i went to exchange the same but reached Oasis mall at 10 am prior to opening time and so went back there in the evening around 6:40 pm. At Spar exchange counter, Mr.Sendil the incharge point blank accused me that i must have scratch the head phone against a wall and hence he cannot accept exchange. I tried convincing him that i just bought the piece the other night and have never used it but he refuses to relent and continue to accuse me of trying to exchage a piece I had damaged. My obvious and surprise reaction "are you mad why would i wear that and bang myself against the wall? I have not used it at all"... to this another attender took serious offence (God knows for what reason) and was showing signs of aggresion untill he had to be shooed away. Now, I believe this is all a well orchestrated plot to refuse exchanges at Spar hypermarket.

Then I spoke to Rajan, the store Manager but he turned out to be no different. He came up with new line of denfence that electronic items cannot be exchanged and testing is allowed before purchased.This came as a surpise because they generally do not allow you to open a sealed item and test it! I pointed out to him that such condition is not included in the terms of the exchange. But her refused to hear anything and stuck to his point.

I understand that damaged goods cannot be exchange ie. if damaged is caused by customer, but if the Company sells damaged good in a seal pack, what is a customer suppose to do? Isn't he/she entitled for a brand new piece he deserve and paid for? This attitude of SPAR employees and the policy is totally against CUSTOMERS like me. I understand i can still use the product, but hey i purchased a new head set and it looks like a 2 year old with a damaged part, am I not entitled to have a product brand new,when i have paid for it? Is that asking too much?

Would be really grateful if the same can be taken up with SPAR and they are asked to provide replacement of the damaged product any any such suitable action as may be deem necessary by your goodself. I am hurt for the way i have been treated and willing to co-operate in whatever manner necessary.


Note -

My bill no.15440 dated 27/11/2009 time 10:05 pm
Product no.0288L03314 (Iball headset)

Yours faithfully,

Danny Khumlo.

You don't need to supply power as already mentioned that it is USB powered. It will work as soon as you connect it to a computer.

As per USB 2.0 standard, if the total power being drawn exceeds 500 mA, we need to provide provide external power. That's precisely why externally powered USB hubs are used. But i-ball has disappointed here. Can someone answer from i-ball what voltage and connector-tip size to use?.