iBall Complaints & Reviews

may be yu need to formatt it properly

owner is ba....d.

Ask owner if money needed, i will say him one way by which he need not to do any thing but will earn so much money to enjoy their life by just using family members outside. Too many rich people want them to use and pay good cost.

my pen drive is write protected please, so my pen drive is not formating.Please solw my problem

yatin patel

I am using iball devices like iball smps, iball ups, iball maouse&keyboard.But while using it i get certain problems like my iball mouse is not fuctioning, smps got brust and damaged, ups is also damged.But when i go to service center in sahidnagar, bbsr, firstly i am satisfied that mine mouse was repaired but next time when i went for my smps & ups they run me for more than3-5 times on a regular basis .in case of my ups which was under service warrenty, when i go for repair they told me they don't ve parts but after somedays when my warrenty validity end they charged me 350 rupees for repairing, damage happens only 2-4days before my warenty lapse.They repair it but again not properly one again i run for it 2-3times .Also incase of smps a rude&bad behaviour by the mechanic & for smps i run around 4-5 times.giving a replacement one which is not well repaired .agin suffering from damage i felt very harshed now i decided that again if i got such a problem i surely registered a complain in consumer forum of india against iball service center at sahidnagar.so, i sugest u to take necessry actin against that service center otherwise we the customer do any hamper which will fall bulk on iball.

iBall Pen Drive — complaint against not give new pen drive

sir ,
i have purchased one i boll pen drive worth Rs.400/ on 18 feb 08 with bill and one year warrainty frn ali computer lalta chwok raipur c.g without cheking it i take it ok when i reached home and attach with my p.c than its not woking i went to ali com he told i sent it to its company and then till now he has always exuse .and his attention is not to give me pendrive i politely reqested him but he had always means baahana that company did replace it
sir i don;t understand should i take violence against that person or any other way plz tell me . my cell no[protected]

I Boll pendrive not working sying plz insert a disk drive w:
i am not saticefied

good morning i am shranjeet kumar propriter of prakash Enterprises new godown maharani road gaya. i am intrested in iball brand and want to take distributor ship of magadh area(gaya, jahanabad, sasaram, dehri...etc). But no response or any call for my request through patna branch manager(mr. dipesh mishra) and national manager (mr. Nilesh Mishra) from last one month. always avoid my request and call and said that i am not intrested to given distributor ship of magadh area rather than no any dealer and distributor of magadh area last 8-9 months.can i know to you what is reason? to wrong behavior with a customer i know very well in past i am employee of BEST IT WORLD INDIA PVT LTD. and Mr. Nilesh Mishra and Dipesh Mishra had pressurised to me for giving resignation why? no any body can say? company expense to build employee and they do pressurerise to employee for giving resignation. Do you want to know what is reason?... but respected sir in present i am the propriter of prakash enterprises and want to dealing with your presious company. so kindly request and reply me what is reason to giving me distributor ship or any personal issue from my side.i want to ask what is reason to wrong behavior by branded company employee's with a customer?
i have many voice recording's by me and patna branch manager(mr. dipesh mishra) and national manager (mr. nilesh mishra) for proof
please think and say what is being wrong with your presious company.


regards,
shranjeet kumar
[protected]

AURA 3 PRODUCT PURCHASE FROM VIJAY SALES ON[protected] BUT THERE SHOULD BE PROLEM IN INSTRUMENT BATERY NOT CHARGES & DISPLAY PROBLEM . ON THAT CASE WE HAVE SUBMITED MOBILE TO YOUR VASAI LOCATION SERTVICSES ON DT :13-09-12 THEY TELL US GIVE IT ON WITHIN A
WEEK, BUT AFTER THAT THEY CALL ME ON AFTER TWO DAYS, TODAYS WE CAN GO THAN THEY CALL
AFTER THREE DAYS, SO I REQUEST YOU TO SOLVE THE PROBLEM

i have purchase i ball earphone from safezone g'nagar sec 11 before 8 months ago . before 15 from now approx i have given my earphone for replacement because it was not functioning properly so they took me iball service station g'nagar which is alsp there in g'nagar now the service center guy asked 25 days to replace the product or to be repaired.after few day i went then he had given me used & damage Peace i again given back the earphone than after some days i again went service station & he had give me working peace but right hand side earphone is to working properly, so this kind of problem shouldn't happen with i ball . please take some necessary step against those guys . or give satisfactory service .

ankur naidu
(M) [protected]

Third class service from i-ball amt branch, pen drive sent for replacement, 2 months passed still not received. When asking for replacementt he said no time to send. be alert from i-ball.

iBall Service Center Sahidnagar — not repairing properly

i am using iball smps ups mouse & keyboard.but when i got damage in smps & ups i ve to run a lot for it because they are not repairing it properly .firstly i run for my smps &ups for 3-5 times & next is that within warrenty period i went for my ups repairment but they delayed me by saying they don't ve parts. but when a huge damage happens to smps i went there ;while they charged me RS350 due to lapse of my warrenty for 2-3days before damage hapen.similarly,incase of smps they ve repaired it once but not properly as it shows shock & defect,again replaced it which is not a well repaired one and i again face similar trouble for which i run there.it is a wastage of time ,patients,and money.

Dear Sir,

I have Iball UPs but it has problem that same was not charge so that unble to work properly, So I want to book the complaint for the same, further requested kindly arrange to send your engineer to solve this problem

Regards
Pravin G. Joshi
Cell no. [protected]

Dear Sir

I am professional in a MNC company, Buy I ball vibe wifi in Sep-12, But I faced many problem in this mobile, And now from last 2 months I am facing problem is, if mobile gets switch off either by low battery or manual switch off, it is not switch on after many trial in 24 Hrs. So please suggest what I have to do. Because it is not easy for me to come at Service center.

DEAR SIR,
I BROUGHT A IBALL UPS 3 MONTHS AGO...BUT NOW IT HAVE GET ONLY 1 MIN BACKUP





Regards
Jishnu raj .T.S
CELL NO:[protected]

I purchased Iball Slide 6318i through an online dealer and it got delivered to me on 20/07/2013. On the very third day of its operation ie 23/07/2013, Bluetooth and Wifi stopped working. On 25/07/2013 I went to Laxmi Nagar's (Delhi) Iball service center and submitted the tablet. My Serial No. for the submitted tablet is A[protected] and Document No. is[protected], Its been 35 days and no matter the how many no. of times i call your service center all they say is to confirm again after 2 or 3 days. Laxmi Nagar's service center working staff mentioned me that they have sent my tablet to Okhla branch. So i contacted the Okhla branch and all i got in response were fake promises.
I would highly appreciate it if you could look in to the matter.

I purchased Iball tablet 3G slide 7271 from Vijay Sales, Pimple Saudagar on 13/07/2013. After couple of days, tablet shown the restart and hanging problem. alos screen is not showing.
Then i went to Pimpri Iball service center(Best IT World private limited, Pimpri) and submitted the tablet. My Serial No. for the submitted tablet is [protected] and Document No. is[protected], Its been 60 days and no matter the how many no. of times i call your service center all they say is to confirm again after 2 or 3 days.
service center working staff mentioned me that they have sent my tablet to pune branch and sometimes says came back to service center. I have already 3-4 time visited the service cenre and even they didn't give me rersponse. same thing is happening with multiple customer at the same service center.So taht maean all i got in response were fake promises.
Please take the corrective and strict action otherwise i will put the complaint againt IBall and pimpri service center and their staff for this.

iBall — delivery not on time and damaged

i gave my phone iball andi 4.3j+ on 24 sep in kota service center but till i have no phone coz they said to me that battery which given by you was not yet replaced or i saw my phone in very bad condition due to which i havnt accept it was highly scrached nobody says that my phone is just 5 months old

they are asking me to accept that much damaged phone. how can i? I gave them a phone in best condition.

I bought a i ball mobile for rs 3500. 3 weeks before, the mobile has touch screen problem. when i asked for replacement to shop person. he said, he will not replace. this is a bad experience from i ball product, i would request the i ball company to replace me new one.

Hi iam Murugan;
I purchased Iball tablet Slide 3G 7271 from Flipkart, Still didnt cross the worrenty prioeds.Still my tablet cross the warranty periods, in this gap I face the display pblm in nov month -13 that time I can’t able to reach any service center, finally 2 months gap after relished the complaint in online M/S Big fix and contact me and correct the issue on 7th Feb-14 (they took 3weeks time to solve the issue with 3700Rs bill no-22263). Then again I faced the same issue while working in hand (if you have doubt pls check my tab, you found any marking or you proofed I can ready to pay for that) regarding that again I met BIG FIX and hand over my tab for work, now again they quoted 2800Rs for correct the issue (job order no-140207/13).
Regarding that I asked to correct this without chargeable, but for that they answered From Iball don’t expect any warranty claim for spares,
I understand one thing strongly from your side (Iball communication) If we trust about your service center you make us a fool.
So how can I purchase and recommend to others
My only request is pls solve my pblm with warranty claim, or collect my tab and refund the amount

My contact Address - [protected]@gmail.com - [protected]

my iball tab deposit on 08.02.14 but no reply from iball service person
mr jagdish shetty not capable to speak with customer, please refund my amount, my iball tab twice failed with in 12 months, very poor service in mumbai

hi i nitin
purchased iball tablet of 9.7" . i used 5 times in whole year. after that it stoped charging.
when i give to their service center, everyday they are telling me after 1 week from 20 days . pune.

engineers can't find faults, they are working on trial bases.
i[censored] can, nt make good product pl stop making and troubling customers.
pl replace my product.
nitin rave : [protected]

This is a feedback which I hope you will consider seriously. I have
submitted my i-ball 9702 slide tablet for repairing on 24/03/2014 at
Pune service center and received the receipt also. They told me that
they will me on 25/03/14 and tell the estimate. I waited for 3 days, but
no call. Then I called them. First thing is that they don't receive
phone calls. After receiving my call on 27/03/14, they told me that they
will call me by evening. I again waited for two days. Again when I
called on 29/03/2014, the same answer from them. Till today I even
haven't received any call from them, then forget about repairing and
servicing. If this is the treatment a customer receives, why will he
again purchase any i-ball item and will not suggest the same to his
friends and relatives. On 23/3/2014, two other people were telling me
that they are continuously coming to that service center for 5th or 6th
time and getting no response. It means that it is not happening with me
alone but with others also. I thought I should report this to you.
Please help me in getting back my tablet. I hope positive treatment
from your side.
My Customer Receipt Number is :[protected]
Dated : 24/03/2014
Prakash Devale
[protected]
prakash.[protected]@gmail.com

As per I purchased iball Lappie 4 port hub USD 2.0 Model number Piano 423 on[protected]. According to seller I got 1 year warranty. Today I went Nagpur situated iBall service centre for to show this piece. According iBall Service certre I already opened this port that's why they are unable to replace or repair this port and they are telling there is mark in screw. But Truth is that I did not open this port and there is no any visible mark on port screws but they are arguing with me.

Please solve my query as soon as possible.

i purchased phone i-ball model no. Andi 5h Quadro mobile white, I face Network problem, and your service center had poor performance and they are very careless .i gave my phone 1 month before and there is no reaction from service center . i am face many problem .my all connection are blocked please take some action toward this, other wise i will take some strict action and i will go consumer court .

From the last 1year I am asking for the new 1single Iball Andi 3n batter, but yet they have no battery from 1year. Such a begger company it is.

Now if I won't get the battery then I will lodge a complaint to Mumbai High Court.

I am a Lawyer...

-md-

I have purchased iball VIBRO BT 02 wireless headset but didn't work well because I have some issue to connecting headset. I have fully charge my iball wireless headphone but when I connect to my lapy, it's automatically disconnected after 3 or 4 minutes. I have contact to east delhi service center but response is nill. It's very shame full because product brochure instructions not to be match manual instruction..

Thanks

If we suggest Logitech is best...

i have i ball 3.5G connect modem who dosn't work in ma win 8.1 laptop!!!

Dear sir actually Before 3 months ago my cell phone iball andi 5li camera was damaged.

then i went your iball service center and told them a fault and then they replied ok sir we will repair it within one week i said ok

Then after one week they told me we have no new camera yet when we receive a camera therough courier next week then y wil come on next week...and Now this time

After a 3 months, Yesterday i went their again they told me your camera was damaged, mother board damaged, led damaged and battery damaged and ringer was damaged. they told me we will repair it as soon as possible...what the hell is wrong with my cell phone ...
they [censored]up my cell phone...their technician r and unresponisble person..i willl never purchase i ball in my life...
this was my first and last mistake...please ask them...take responsibility...otherwise in future this brand will go in huge - huge loss.. take strict action against them.. thanks

Address -- sec 44d
My name -- prakash
phone no. [protected]

Hi Jagdish, I
would like bring this case of my iBall Tabler 6318i, which was given for
repairs on 29-Jul-14 at your Authorized Service provided in Faridabad
(Comsoft) and since then there is no clue of the device where it has
gone.I have called several time to your office and had a
word with Prajual and Sonica but no help was provided in this matter.
They always promise that they will look into this and would give a call
back to me, but it never happened.I was following up with
your authorized service provider in Faridabad but he always told me that
it has gone for repairs in company. After following up for a month,
this Faridabad Service provider people gave a number of Piyush Vajpayee
(Gurgaon), to whom do they send their iBall devices for repairs. But his
person was also not helpful and he provided me the number of Abhishek
Bhargav and asked me to follow up with Abhishek.I have
been following up with Abhishek now from last 3 weeks and he gave me
assurance that my device has been repaired and sent back to the
Faridabad Service center and told me to call there to get my device.I
tried several time the phone numbers of Comsoft but all their phone
numbers are switched off. I called back Abhishek and explained him the
situation and he told me that, your company has revoked the contract
from this Compsoft and they are no more authorized service providers.
Abhishek gave me assurance again that he will track my device and get
this shipped to my home address and for this he appointed his colleague
Arun.I am following up with Arun since 3-4 days and he has
failed to trace this device and he assured me that he will visit
Faridabad service center and personally collect my device and deliver at
my home. I am trying to get in touch with Arum, but now he has also
switched off his phone. I am trying to touch base with Abhishek but he
is also not responding.I would like to know from you, what
are the option left for me get my device back. If it is not traceable
then provide me a equivalent replacement. Else I have to put his case
forward to consumer court and file a case against your company for all
this fraudulent practices.I hope you will look into this matter and help me out.Thanks, Amit Gupta([protected])

I purchased I ball andi 5T cobalt 2 mobile with specification 12P CAMERA but company has made clearly fool that the result of picture is even not comparable with 2MP CAMERA...kindly take care of the customer who trust to the company and value the money of customer...

i have submitted my phone in the okhla service center and they are so irresponsible that they never give proper answer.they always say to call back and nit giving the status of my phone.i bought andi 5L last year and there were lots of problems from the beginning and now it will cost me 5300 to get it repaired.it sucks...pls the stakeholders of iball should take care of this.this is really making a bad impact of youmy sr brand.and the service cntres are only for show.they dont work at all.
the sr. no of my receipt is[protected]
Bhawana

my iball andi 5 c deposit on 22/08/.14 but no reply from iball service person, very poor service in mumbai
pleas ignor purches i ball product

The concern official
I Ball company,

This is to inform you that i am facing a problem related to I BALL Tablet PC Slide 3G7334i (Serial number: [protected]), purchased on 07.10.2013 from CITY Collection, Sitabuldi, Nagpur.

I am complaining because the battery has started swelling up within 1 year & the corner sides of screen are open up. When I first learned of this problem, I contacted IBALL Service centre, Nagpur on date 6.2.2014 at your service centre, and was told that new bettery is not available, so they asked me to wait for 25 days.
After 45 days they had replaced the battery with the promise that there won't be any damage to Internal data. But I received my tablet in formatted condition without any data. I have complaint to Centre incharge(Mr.Ram Harde) but no response or call for my complaint through Mr Ram Harde & they avoid my complaint or call.So I want may data back.
I look forward to hearing from you as soon as possible to resolve this problem. I am attaching copies of my customer receipt.You may reply to me at this email or call me at ([protected]).
E

The concern official
I Ball company,

This is to inform you that i am facing a problem related to I BALL Tablet PC Slide 3G7334i (Serial number: [protected]), purchased on 07.10.2013 from CITY Collection, Sitabuldi, Nagpur.

I am complaining because the battery has started swelling up within 1 year & the corner sides of screen are open up. When I first learned of this problem, I contacted IBALL Service centre, Nagpur on date 6.2.2014 at your service centre, and was told that new bettery is not available, so they asked me to wait for 25 days.
After 45 days they had replaced the battery with the promise that there won't be any damage to Internal data. But I received my tablet in formatted condition without any data. I have complaint to Centre incharge(Mr.Ram Harde) but no response or call for my complaint through Mr Ram Harde & they avoid my complaint or call.So I want may data back.
I look forward to hearing from you as soon as possible to resolve this problem. I am attaching copies of my customer receipt.You may reply to me at this email or call me at ([protected]).

Sincerely,

(Adv.Subiya Khan)

I have iball slide tab 3g still in warranty but I got some problem in my tab it was completely off no indication from tab. I have visited to the service centre at andheri east . But the manager Mr Vilas is refuse to check out my tab when I protest he said do what u want I will not check your tab n he gives some bad word to my small brother . I feel shame to purchase your products.
If you can do something for me then do it

my i ball tab touch pad broken last 3 month. i ball service centre is not riper...bad service.. complin no 130677
[protected]

Irresponsible service centres of i ball at Nagpur, Maharashtra...I didnot get my phone repaired and back which was deposited on 25.07.2014. I am frustrated by contacting service centre at Nagpur, Maharashtra. The phone of service centre is remained engaged for 90% of time very rarely got success to connect. I never seen such a hopeless service by I Ball - ref- serial no [protected]

I ball? really frustrated from this name i have bought my i ball Andi 5Li as i have bought from that day till today i am facing only problems. Network Problem..is big issue and its repairing cost is more than the actual cost of mobile..really frustrated..

Good afternoon sir,
I'm Sudhakar Dandupati, Visakhapatnam Andhra Pradesh (India)
I buy a mobile of I ball andi 5T cobalt 2 from Snapdeal
Unfortunately my mobile is dropped on the ground so it is slightly braked the display glass & stopped touch sensor. This month last 16th day I carry to Dabagardens I Ball Service Centre. He take my mobile & he said please gave to another I Ball service centre from Akkayyapalem, again I carry to Akkayyapalem. There not found I Ball Service The Address is "PADMAJA SMARTCARE CELKON Authorised Service Centre", I know it is World the most Worrest Mobile of "CELKON Mobile Service Centre" I seen & shocked. I is very sad. anyway does not issue.

Sadly I submit their My mobile, he said Rs. 4200/- total bill. I agree and pay advance Rs. 1000/-, he said one week only I rectified you mobile problem. But I don't believe that World Worrest Mobile Celkon Service fellow. After 3 days I attained their. He said same dialog, He said sorry bayya your complaint is locked another (Dabagardens) service centre, please tell him and unlocked their. After I locked here...!
I expect that. I know it is they attitude. He cont do their duties, he keeped safely there, till now if the phone he said your item is did not come to here, please call me after one week otherwise you once complaint to main branch, What should I do...? I know CELKON is worrest mobile, but I not sure I Ball. I think you rectified my problem.

Name : Sudhakar Dandupati
Mobile Mode : I Ball Andi 5T Cobalt 2
([protected] / [protected])
Buying Date : 23rd Sep. 2014
Order No. : [protected] (23rd Sep. 2014)
Mobile No. : [protected]
E-mail : anuradha.[protected]@gmail.com

Hi I am Ranjit from Pune. I had a real bad experience after I bought my iBall Tab HD-7271. The power adaptor went bad within 6 months and as I was entitled for a replacement, I was denied the same by the service centers in Pune on the pretext that they do not deal with slide series.


The company was Trunal Enterprises located in Hadapsar.


Even iBall service and support pushed the ownership of the issue to Amazon.in from where I bought this product. At the end Amazon came to my rescue and refunded the amount of the power adaptor and the data cable.


Please don't buy any iBall products because both the product and the services is baaaad.

Dear Sir,
I have purchased iball cell phone model is Cobalt 3 in 2/09/2014 from Ahmedabad.
But since February phone have the problem of Battery over heating as attached pic, hence we have approached at your service center iBall care service center, Driving road, Ahmedabad.I had submitted the Phone for Five times, Since six month of problem still I didn’t get the Solution for the same.
Every time your service center give different explanation, I have already booked complaint for Three times but there was no reply or solution for this problem.
I have all the documents and complaint no with me and when ever you want I shall provide to you.
I have not expected this kind of service standard from iBall.

Request you to replace the Phone as earliest with out any further delay or I need to take further action to move ahead.

Awaiting for your prompt reply.

Thanks & Regards,
Ruchit Patel.
[protected]

hi sir good morning my name ajit kumar maurya
i have a request in my i ball bt 36 i stereo ...i bought this product in margao in goa ...and i'm live now in varanasi utttarpradesh ...before four month my bt 36 i is not working i went a varanasi i ball sarvice center ...and i get my for repair but not given me any responce this time what can i do sir pl's help me ...and call my mobile no [protected] my my [protected]@gmail.com

Hi... my name is satendra. I baught I Ball Andi 5MXotic 2 GB on Sep 15 by e-store snapdeal. But after 3 month it become totally unserviceable automatically. When I went to service centre in Kanpur He did not attend me and told firstly registered your no in vendor. Then I call e-store Mob No given in bill he did not also attend my callwhat should i do..
My Customer Retail invoice No is : 001901/15-16/1569
Dated : 09/09/2015
Satendra Singh
[protected]
[protected]@gmail.com

i bought i ball 2.0 multimediea speaker in aadinath computers in chennai on oct 8th-2015.But now a days it has some problem for stereo cable issues.so i went to gave that speaker into service center on December 15th-2015. That service people would not responce to customer peoples, and they ask one week time for changing that stereo cable. i think it would be a silly reason from your guys.i am totaly upset from your service engineers.here after i wont buy your company products. with in two months it has issues. what a brand, chanceless.

Windows 10 touchscreen and rotation in compatible to device iball i701. What is company's move in this direction and by what time this issue will get resolved.


Thank you.

Sir my name is Navin Kumar Choudhary and have purchase an iball mobile worth rs 5200 approx in Siliguri, west Bengal. My mobile is currently in warranty period and its mother board has crashed. Service centre at Sevoke road, international market, Siliguri, west bengal, asked me to pay for correcting my mobile within warranty period as once when I faced some issue in my mobile I had get my mobilechecked at a local mobile service store.

Sir they are asking me to pay rs 4200 for correcting my mobile mother board though my mobile is still under warranty. Sir I request u to pls look into the matter and get it resolved.

Thanks and regards,
Navin Kumar Choudhary
PH - [protected]

Sir my name is Navin Kumar Choudhary and have purchase an iball mobile worth rs 5200 approx in Siliguri, west Bengal. My mobile is currently in warranty period and its mother board has crashed. Service centre at Sevoke road, international market, Siliguri, west bengal, asked me to pay for correcting my mobile within warranty period as once when I faced some issue in my mobile I had get my mobilechecked at a local mobile service store.

Sir they are asking me to pay rs 4200 for correcting my mobile mother board though my mobile is still under warranty. Sir I request u to pls look into the matter and get it resolved.

Thanks and regards,
Navin Kumar Choudhary
PH - [protected]
[protected]@gmail.com

Hi,

I bought Iball x Bracelet Slide tab in 28th September 2015, then to now there is no battery back up i just bought this model since it was mentioned that battery is 7800 MAH but till now it will take to charge battery 2 continuous day and get low battery with in 2-3 hours.
Also, experienced worst service in the service center road service centers are more than better than the engineers who are servicing in the service center. Twice given for servicing about battery backup issue when i had given for the first time they said if battery is not working again they will replace the same in a day or two after holding the tab with them almost a month period and the battery was not working again given for repair the service center retained my tab for again for 3 weeks period and collected the tab they informed us that the battery is replaced by new one, but it is not at all charging. The entire warranty period this service center only retains the product and also they are not servicing properly. I lost money and my energy and time for calling them, even i[censored] call to their telephone number mot of the time no one will answer for that again we need to visit their place. Hence, I am thinking to lodge complaint against the iBall company in Consumer forum. i don't want to use this product now i want my money back.

I had purchased I ball Univo Auric B9 black colour model earphone, Sr. No.[protected], on 2nd Feb2016 from Paragon Telelinks pvt. Ltd. Thane with commitment of best in class service in future even I am using other manufacturer of mobile handset. I also believe on your brand and purchased above specification of model.

But I am facing some diff noise in earphone speaker while walking or running from last 15 days. When I heard noise very carefully then found that something loose in the speaker.

When i contacted to customer care on 1st Feb, they given me address with phone no. of Kandivali Mumbai address with phone no. provided by customer care.

I have tried 6 to 7 times phone [protected] from last two days but nobody received a call. Today just half an hour before tried and received a call.

When I contacted to Kandivali service centre, receptionist Madam replied we have available earphone and if manuf. defect is there we will replace it but later on she transfered the call to technician. Technician replied, sir where do you stay, I said in Mira Road, he said why you are coming here, go to Vasai service centre. But I said I want to do here only because I need to take leave and not hectic during travelling. Then technician replied, we don't have earphone in stock and when it available with us we will contact you. I said can you tell me on phone call only. He said very rudely, sir you have to come here only and handover earphone to us then we will order and will come after a week. Otherwise go to Vasai service centre.

He kept the phone.

Please my request to I ball service division head, look into the matter.
This is very ridiculous things happen only in first communication. Pls replace my earphone as early as possible.


Regards
Dharmaraj Nimone
[protected]

Contacts Not Getting Ready
Dear Sir

I have purchased iball mobile model Andi5Kinfinito2 from Bhubaneshwar Odisha .After purchasing i found whenever i am trying to call a person my contacts are not getting ready for almost 2 to 3 minutes .And i have to wait for such time till contacts get ready .In emergency also i am not able to call any body due to this problem.
I have tried to rectify this problem at your Service center for more than 3 times.But problem is still persisting.

This mobile is under Warranty period.I would like to request you to replace my mobile immediately which is giving me mental harassment.

Regards

sanjay srivastava
Mob. [protected]
mail id [protected]@rediffmail.com

I have purchased a IBall A4 on 24/8/15 but now I am facing too much problem like USB is not working properly for this I send it too Ranchi services center. The center has taken approx two month. The response of IBall in not good in sale & also in service.

Pankaj jha
Deoghar ( Jharkhand )

iball Ambernath service station is useless never buy iball products repairing charges are more than new product .
when we ask the reason for this they tell the rent and staff salary is not affordable, my iball led is there for a month now still no chance of repairng .the center always says it will take time...

i am sanjeev aras from borivali, mumbai. i have purchased a OPUS D6 PORTABLE SPEAKER. i wanted to repair the product. the shop from where i purchased said repairing is not done there. they have directed me to your service centre. i have called your toll free number[protected] but there was no response for nearly one hour (today at1pm to 2pm). i have found two service centres in my vicinity. one in borivali and another in kandivali. i was told that borivali shop is closed. I tried for kandivali shop phone [protected]/1238 for almost one hour. I could not get response. Nobody was there to lift the phone. Is it a way to respond to your valued customer? This is irresposible way to deal with your customer.It is not expected from the reputed company like yours. Your service centres are not responding to customers' querries. Pl provide the correct numbers, where i can contact.

I bought a Iball andi infinito2 phone it had some display problem board complaints and speaker is completely dead no ringing I delivered the phone to nearest Iball service in thrissur they said we will replace the phone in 20th september2016 and they wrote it in my consumer slip its been 2 months that I have gave to the service centre I firstly complainted and they asked and now no reply now they are saying the same talk we will replace it in 5days always the same dialogue what should i do

From,
Mr. Lalit Jain
17/9, Parvati Niwas, Juhu Village,
Second Floor, Sector – 11, Vashi,
Navi Mumbai – 400703
Email id: [protected]@gmail.com
Tel: [protected]

September 27, 2017
Without Prejudice,

To,

1] BEST IT World (India) Private Limited
87, Mistry Industrial Complex, MIDC Cross Road 'A',
Andheri, Mumbai - 400093

Kind Attn: Mr. Sandeep S Parasrampuria

Ref: SN No.[protected]Product being I Ball Slide WQ 149 PC Tablet)

Sirs,

The reason I am issuing this notice is because of the fact that I am actually fed-up of your product purchased from your vendor as stated in Bill and manufactured by you and your vendor has stated that since my product seems to have a manufacturing defect, notice be issued to you directly though at same time I am issuing to vendor as I am facing a nonsense problem due to your product and has already caused a lot of damage out of it to me.

I had taken this product of yours on basis of advertisement you made of your product and also as advised by your vendor that this is the best product in the small size with features suited to be used while travelling also and accordingly purchased the same for amount stated in the Bill enclosed to this notice. However, since the day I have purchased, I repeat, the day I purchased till date this product of yours never came to any use for me and till date have never been able to take this product outside my home for use as for reasons stated below:

• Charging to 100% takes more than 7 hours and then if try to start, it never use to get start at once but only after trying many times and then it used to get start and then I used to fear of shutting down.
• Thereafter it was shown to Vendor and on seeing this, product was given to your service centre at Vashi and he said that some connection were loose and now will not happen and then for a day it worked and then again, once you charge for 7 hours and then use for some-time and then if you shut down, all battery will drain and then again charge and then drain, I mean this is what I have done since purchasing the product and have not been able to use even for my use for a second and hence due fear of product being useless, have not even tried copying any data or using the same
• Then again your product was given to service centre with same issue and then this time, your service centre again repaired and when bought back, it worked for half a day and then since then, I did two things, charge for 7 hours and then product was not starting so waited and then when started battery was drain and now since then it did not started and again the product was given to your service centre on 21.09.2017. The reason I have given to them (service centre) so that I am not blamed for not taking help of your service centre and I am sure that again when product will come back, will do same thing as since purchase in Month of April 2017, till date your product has become a liability and a showcase material in my home and not even seen a light of day using and carrying in bag which should have been and should be the main usage of your product. At the time of issuing this letter, as per we spoke to your service centre they stated that since the defect is in motherboard, your product will be given to you after 10 days, this only shall raise the eyebrows about the quality of the products. Taking the products is not even more than 6 months and there have been all sorts of issues and it deserves to be replace with new model and petty pack or refund our money in time limit and if not then interest. Please note that till date the product is with your service centre and they have also not bothered to update us, well its all dark side of your services as of your product

It is for sure now that your product is useless and I am sure that this product either is manufacturing defect per se or your all products are bad in general and if so, I must admit that your goodwill for me now is zero and being in profession of Law (Practicing Lawyer before Bar of Maharashtra having my presence in Chandigarh, Delhi, Nasik, Mumbai and Navi Mumbai), this product of yours is bad which I can realize. It is fruitless for me to use this product again until a new replacement is being given to analyses if your esteem organization does produce good product and this is the main reason, I am issuing this notice to express my displeasure on your product. Please note that whenever I tried to speak to your vendor or else on this issues, they said it is not our fault but manufacturing defect so contact directly, in short, running from responsibilities and no idea how this creates your brand value in market.

In brief, coming to the my final view, at time of writing this letter, your product is with service centre hopefully, but I am sure this product is genuinely bad and is of no use and the whole purpose of me purchasing and using for personal use as well as for my profession, has gone for a toss and hence due to this had to purchase new product in the form of Mobile Samsung C9Pro (for Rs. 29, 000/-) so that my personal work as well as professional is not hampered and this means additional costs borne by me for no fault of mine.

It is very much surprising that when you believe your product is good then why you need service centre for your products to reach there in less than 2 years from purchase. I say and repeat that the day your product was bought, three times it has landed in your service centre which only means that there is no QUALITY in your product but only Copy and Paste of other products in your product as small scale traders do and if so, then it’s bad to call your product a quality product.

Accordingly, I under this letter call you to do as under:

• Replace your product completely so that I am made to believe that you believe in taking care of your customer and its needs and at same for me to understand your brand value within 15 days from receipt of this letter; OR
• If not, then refund our money paid towards purchase of your product in 15 days from receipt of this letter along with the costs of me purchasing the Samsung C9Pro for Rs. 29, 000/- from Vashi Navi Mumbai and Rs. 5, 000/- towards harassment in taking your product three times to service centre for same problem and Rs. 10, 000/- towards cheating me by providing bad product

Please note that I am not interested in taking this matter into legal as myself being in legal profession always believe to close the matter in good terms and I am sure you will to understand the same but this extreme step has to be taken if it feels cheated and in this case, I am being felt cheated of you selling bad quality product and I am determine to take this appropriate consumer forum or else.

Your attention is invited to the fact that your this act does fall under deficiency of service and product and your case does fall under Consumer Protection Act (as amended)

Please do note that if you fail to comply with as stated in above paras regarding refund or replacement in 15 days, I shall be eligible to claim Rs. 5, 00, 000/- towards loss I made for not able to use your product and Rs. 10, 000/- towards legal costs and I am not looking for legal option but closure in good terms

Yours faithfully,

Lalit K Jain
Advocate

C.C: 1] M M Cortech
1/9 Devdha Manzil,
Dadasaheb Rege Marh, Shivaji Park
Dadar (West), Mumbai – 400028

Encl: Bill of Purchase along with Service Centre Issuance and Receipts (2 times) and Issuance (3rd time)

Iball usb — not open pen drive

sir,
i have purchased one i boll pen drive worth Rs.800/ on 17 aug. 08 with bill and one year warrainty frn Kota city Rajasthan
But Rhiht now it is not working it dictect in pc but message inseart d disc but it is ont open.

iBall is a fraud company. He's cheating public since very long time. Also, it's representatives are very rude and do not accept their fault. Though No One can do anything to this. It's always we who has to suffer.

I bought a pen drive from MASCOT COMPUTERS situated at Bapunagar, Ahmedabad.
This pen drive doesn't work properly and any time not connected to PC.

Last two days its not connected to any PC. it is not working.
The pendrive costs me Rs. 490/-

I BALL 4GB PEN DRIVE
Sr. No.: 0210VP407645

please accept my complain n give me nearest your service centre address.

i come short time in yr nearest service centre.

hello sir, i brought a i ball 2GB pendrive near I.T crosing at Lucknow. after two months it not working properly. When i insert the PD in my PC it shows "The pen drive divice is not recognised".
please replace my pendrive
submitted for necessary action please.

My i ball USB pen drive is not working properly
Whenever i try to paste something into it i get an error as write protected

Please help me cos i am very frustrated of i ball service.

Below are my details


[protected]@gmail.com
Shailesh
[protected]

iBall is a bad mouse maker. I have purchased their laser retractable mouse worth INR 500/- and both were failed due to bad cable quality. In each case, cable will crack near the USB plug. I am now using logitech mouse without any problem. iBall really sucks and I'll never purchase their any product in the future.

It's better to stay away from such a bad brand. Good Luck.

but guies iball make good pc cabinets with excellent SMPS.

iBall Cabinet with SMPS — SMPS is not working properly

I had buy a Cabinet with SMPS of iBall from Direct Advantage on 14th January 2010, but it is not working at home thats why I replaced it on 15th January 2010, and than it works but on 18th of January 2010 it was not again being shorted.

i have purchased i ball computer cabinet by the company dealer Rs/ 2000. and the computer cabinet was not working properly . it is a very bad quality

MOBILE DID NOT DETECTING SIM CARDS

Mobile does not detect sim cards. Network problem from last two months.i submit it to service center but it was not repaired by them properly.same problem is coming again and again.