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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

Toll free
1800 208 1060
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344
1860 258 5858
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238
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+91 92 1302 5552
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+91 12 4674 9000
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 100

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R
Rishabh Stark
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Cant access my email

Hey its been a long time and i have not used my ibibo account, i have an id on that account as [protected]@ibibo.com now i cant login using that on goibibo, can someone please help me with this....
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Air india jaipur-delhi flight no. Ai-492 got cancelled. Pnr no. : yvsmg ticket no. :[protected] seat no. 2f. Flight was cancelled by airlines due to that i could not travel. Since 4th july following up with goibibo and not getting any support. More than 30 mails sent and 100 calls made but no response from goibibo. By now i have not received refund of my money rs. 5131. Since, the cancellation was from airlines end money has to be returned...
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P
Pawan Kumar Sukhlecha
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Refund denied

Address:Corporate office of the company is in Gurgaon, Haryana.

Hello. I have booked 5 tickets from delhi to bagdogra to travel on 4th july, 2020 in go aur through go ibibo. But suddenly the flight got cancelled without any reason. I called the goair and they said that they have processed my refund to go ibibo from where i booked.
Now when i called goibibo, they are saying we have received the amount from go air but we will not refund you. We can issue a credit voucher that too with lot of restrictions....
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A
Anil Teye
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goibibo is not refunding my money

Address:​19th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

My name is anil bikash chakma. I was booked a flight ticket but flight got cancelled due to nation wide lock down. I was claimed for refund from airlines. After 7 days airlines transferred the refund amount to goibibo but goibibo is not refunding my money. My pnr no. Is b8dvjw. Please take action against goibibo....
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V
viveklande
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Delete booking history

Hello goibibo team,

I wanted to delete my booking history but couldn't find such an option on account anywhere.
Please do the needful and delete all my booking history or else delete my account (I couldn't see the delete account option as well).

Account details,
Email: [protected]@gmail.com

Thanks....
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V
Vicky0225
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facebook account

Address:[email protected] is my gmail account please contact me this account.....
Website:Facebook Accounts

Hello ibibo.com,

I have opened mail account in ibibo.com ([protected]@ibibo.com) on 2012 to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my...
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I had booked a flight ticket, pnr # pcemkn, in goair airline through goibibo.
But later, flight was cancelled by airline and they initiated the refund in the mode of payment i. E. Credit card payment.
But when it comes to goibibo, they said that they will refund the amount in form of voucher.
I have also attached the image of the response received from the goibibo.

I want to know why i am not getting the...
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I booked a flight through goibibo for bangalore to kolkata dated 17th july. I also availed additional service as seat selection via goibibo.

Pnr: w8kkqm

The flight was cancelled by the airline and the full amount was refunded by them to goibibo. Then i called goibibo and asked for a return. But goibibo said they are only returning the amount for the flight booking and not the amount for booking the seats. To...
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A
Aditi Sachdeva
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Complaint for flight ticket

Address:Gurgaon

This is regarding my air booking with pnr: mbz4xd

I have been writing to goibibo from past 4 months but i have not received refund from there side. They wrote i will get my refund within 10 days but alas as usual a false commitment. Kindly refund my money....
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8
8250751465
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fraud money debited

Address:VILL-CHANDITALA ,P.S - CHANDITALA,DIST - HOOGHLY,PIN - 712702

Sir i am madhumita kumar, my account no is [protected], union bank of india west bangal hooghly, sir i am no money transfar, for s m s rs10000 debited trans id[protected], please refund my...
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Address:Bengaluru

I had booked the airticket through goibibo for mumbai bali return departing on 26th may and returning on 4th june. Ticket no is[protected]Kaushik khushal shah),[protected]Tanvi kaushik shah[protected]Khusshi kaushik shah). Pnr no. Ysgtc & kg66gc.

The flight got rescheduled and hence i made a cancellation request on 12th march through the portal. Its been 3.5 months and i havent received the refund. Goibibo team...
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P
PrashantBist
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incorrect refund amount

Address:5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018

I recently cancelled a flight directly with the indigo airline which i had booked via goibibo. Indigo sent me a mail stating the details of the refund, which i 11966/- but goibibo refunded me 4952/-.
Now i am not able to reach goibibo customer care, their number are either not working or are claiming the refund is settled and redirecting me to their website for further discussion. Their website in a similar fashion is claiming refund...
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Pnr no: ktqqvy & jrhctb
Both the flights were booked through goibibo for 16th july from kerala to visakhapatnam. Airasia airlines has cancelled the flights due to covid and confirmed that the full refund will be issues.

However, i get a message from goibibio for only partial refund and deducted the cancellation charges. Since the airlines has cancelled the flight i would expect a full refund.

Kindly...
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Address:Go ibibo - Gurugram

1. Air india flight from bangalore to kolkatta ai 776 on 26 may 20 got cancelled due to covid -19 issue.
2. I booked ticket in the flight through go ibibo - booking id - tuafg3tzs and pnr no hqzcx.
3. My booking was cancelled by go ibibo on 08 june 20 and theresfter the case is pending for refund from go ibibo. Goibibo vide their e mail dt 08 june confirmed cancellation of booking and refund process under progress with the air...
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Address:5th Floor, Good Earth City Centre. Sector-50, Gurgaon-122018. Haryana (India).

1. PNR SY41XC

Travel date : Friday 26th 2020

There were a total of three passengers Sh****, Kri**and Rajkum*** From my end I have cancelled only Raj***ri ticket and I had informed the same to Spicejet and they agreed upon that however on the date of travel the entire remaining 2 tickets of the remaining two passengers was cancelled from GOIBIBIO and I have the recording where I spoke to Spicejet and they told...
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A
Abubakar Mohammed
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ibibo mail id not working

I opened mail account (Abdulla.[protected]@ibibo.com) in ibibo in 2011 and that mail id i given in my fb account and some other websites.. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail ad also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once.
My mailing address is [protected]@gmail.com...
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8
8250751465
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My account is amount debited

Address:CHANDITALA HOOGHLY

Sir i am amit, my account is 10000rs debeted, plase refund, my account no is [protected], trans id no[protected]...
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T
tariqrizvi1
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Refund of booking amount

Address:Gurgaon

Mumbai for my Daughter Sayma Rizvi for 16th of march 2020 with PNR no R89E3G. Flight was cancelled due to Covid-19. I have still to get my booking amount refund. I have tried several time to contact but of no avail.
Kindly do the needful
Regards...
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B
Bindiya Chauhan
from Mumbai, Maharashtra
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Refund of my Ticket

I have booked my ticket with my family where they were also in the same flight with PNR NBL2GA and F8U7UW . Due to cancellation of the flight by GoAir we called to customer care of GoAir for refund and they process our refund for both the PNR on 21st March 2020 only. For your reference find attached link for call recorded with GoAir customer care for refund on 21st-March 2020. Link : https://drive.google.com/file/d/1GW0w4kGsGnvgjQ8aMcLCYdQx1fyb8kWJ/view?usp=sharing...
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N
naveenksmbl
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GoIbibo Fraud Airlines Booking

Address:9th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002
Website:www.goibibo.com

I had booked Indigo flight PNR OF743F to and fro DOHA - BANGALORE however my return flight was cancelled cause Qatar has stopped flights from India causing Indigo to cancel the same.

You know what is funny here the says that goibibo web portal says I've traveled while Indigo says we cancelled the flight (screenshot attached).

Then I thought there might be some mistake then I tried contacting support the IVR keeps...
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