Ibibo Group / Goibibo Complaints & Reviews

Hello
I have booked a flight ticket for 1st august 2020 for destination jaisalmer to ahmedabad to indore. Due to covid -19 pandemic my flight was cancelled by trujet airlines.

So till this date i have not received my refund for this flight. The pnr number of that flight was bsmv23. I have chatted with your customer care but i didn't get the proper response.

So please refund...

Hello
I have booked a flight ticket for 25th april 2020 for destination ahmadabad to kolkata to bhubaneswar. Due to covid -19 pandemic my flight was cancelled by indigo airlines.
So till this date i have not received my refund for this flight. I have booked a flight ticket on 20 march 2020 and pnr number of that flight was kwfbjx. I have chatted with goibibo customer care but i didn't get the proper response.
So please...

We bought round trip ticket for chennai to chicago in february 2020, for 125k from goibibo. The lufthansa flights got cancelled due to covid situation. Even after so many talks with customer service, not received any refund so far. They raised refund process on 27th may, but even after 75 days not received my refund....

Hi team,
I had booked flight ticket from blr-jpr, through www.GOIBIBO.com, journey date on 1st april 2020. I paid rs. 19725 for booking flight. Flight was of air asia, pnr is: ork3yr flight got cancelled due to covid-19.
I tried to connect goibibo support for refund. But goibibo support is not reachable. They are not picking up the customer support number, not replying any mail.
I contacted to airline (Air asia) and...

I would like to inquire about the refund regarding the booking that i had made through your website
Pnr:o72jtp which was on 1st august 2020
Pnr: z6wjps which was on 4th august 2020
Both the tickets were from chandigarh to mumbai. I haven't received refund for both of my tickets. And as per airlines the process for refund have already been completed by their end and have been assigned to you all. I also tried contacting...

I booked air tickets through 'goibibo' in 'goair' from hyderabad to lucknow on 5th january for the date of 7th march 2020 and then from lucknow to hyderabad on 1st february 2020 for the date 18th march 2020. Due to some reason my tickets got cancelled from the goair side and they sent me confirmation emails for both the tickets but i didn't get my money back. My booking id for hyderabad to lucknow is 'ng8e3ul9f', invoice no. Is '[protected]e3ul9f'...

This is to inform you that i am not able to reschedule or apply for refund of my flight cancelled during covid-19 lockdown.
I have tried multiple times but found no response from goibibo. I have already contacted airlines regarding the same and they have confirmed that they have initiated refund since june 2020 and now goibibo has to take the call. But even after multiple emails and calls goibibo is not responding.
Ticket details...

Booking ref# pnr km8l5n from cok to auh, on 11th july 2020. Cancelled due to covid19, indigo is ready to refund the full money, but ibibo transferred the money to credit shell withoutmy consent. Need refund....

On 2nd july 2020 indigo airlines refunded rs. 855 to goibibo and 4th august i cancelled the ticket with airlines because of flight operational issue. Goibibo customer care number is not active it's not working. I am waiting for my rs. 855 past more than one month. Where is my refund. Nor your email is working neither calls working. How will i get my refund back....

Dear sir / madam,

I am writing to you to raise an issue about: flights ticket

The issue that i have experienced was: booked ticket for dubai to chennai & chennai to dubai.

It occurred on: 6/08/2020 when tried reaching your customer support as ivr is not allowing to talk with an agent.

I want full refund of both tickets. Due to pandemic, no plans for travelling another one year.br...

Hi - I had flights from Mumbai to Toronto with Ethiopian Airlines on April 1, 2020 through Goibibo. Due to lockdown, I had got call from Goibibo that they would provide me a reschedule code t reschedule this flights within a year. But I never received any code. On contacting Ethiopian Airlines directly, the Hyderabad agent provided a reschedule code to Goibibo, copying me on email, for rescheduling. Still no action. I have written at least...

We had booked tight through Goibibo for flight from Pune to Bhopal for 15th April'2020, through Air India Flight (AI482) leaving Pune at 12.35pm and reaching Bhopal by 2.00pm. However due to Corona Virus rapid spread in all parts of India, this flight was cancelled by Airlines.
Passenger was Mr. Milind Sharma.

Since the flight was not used the amount of INR 4995/- would have been refunded to us, but as of this writing...

Good Evening,

I booked a GO-AIR flight G-8 120 class H from Bengaluru to Delhi
schedule from 11:40 to 14:30 which got cancelled as per the attached screen shot.

Later on on the goibibo portal it shows that i have travelled.
You may refer the second screen shot.

Is this a joke ? or another procedure to extract money from
the wallets of needy people who are desperate to travel...

I had booked a ticket via indigo airlines through go ibibo which was cancelled. Indigo airlines refunded the money to goibibo. Goibibo inturn told me they have initiated the process for refund into my account but i never got it and each time i contact them they say it will be credited after 14 working days but it is never credited and i have been waiting for 5 months now....

Hello
I’m contacting you in regards to the booking against pnr no. V8w12u and f4niwd for amount ₹6, 215.
This was a round trip ticket with departure from delhi to pune on march 23 and pune to delhi on march 28. However, i got my flight rescheduled to april 2 and april 6, respectively because of covid. Unfortunately, due to the current covid pandemic crisis, the flight did not operate.
After contacting air asia for...

We had booked return tickets for austrailia in january. The travel
Date was in april and couldnt fly due to lockdown. By march 30th my refund was accepted and we received a confirmatio and timeline email. Its been 3 months and we havent received the refund yet. Need immediate reponse on this....

I booked flight tickets in feb for travel in june from hyd-delhi, delhi- leh..leh-chandigarh, chandigarh- hyd ...pnr(YYERXC, J91Y4, A41FSV)but flight s got cancelled due to covid-19...
I contacted airlines, they returned the amount to goibibo through which i boojed tickets... but goibibo made itsel[censored]ncontactable.. its phone lines are automated n doverting to online support.. online support is making me go round and round and nowhere...

You are requested to please confirm when will i receive the money against the flight cancelled by airlines. Details given below :

This has reference my below mentioned ticket no. & pnr no. Against flight no. Flight no. Ai-492.

Pnr no.  yvsmg

Ticket no. [protected] seat no. 2f

Date  4th july, 2020 at 5 pm jaipur-delhi

Kindly note, above mentioned flight...

Hello,

I had booked a flight during covid 19 situation on 24/04/2020. However, due to this lockdown flight got cancelled and goibibo has provided me with credit shell amount and with validity till feb 2021. But i dont have any plan to go for any trip till feb 2021 and according to goibibo only the reticket can be booked on same names on which the booking was done before. This is total fraud and harrasment of the customer. Ideally,...

Hi, i am sudhir kumar
I have not received my refund amount already 20 days is over. My pnr sef9xd. Amount have been credited from spicejet to gobibo account on 7th july. But gobibo has not transferred in my account till today 30th july. Please help me to get my amount back. I have sent mail but no reply now. Sent massage on twitter, no response....