Ibibo Group / Goibibo Complaints & Reviews

My flight airasia (I5795) pnr q67u4n was cancelled by airasia on 21st jun, i am complained with airasia airline, they are accepted to give full refund on my bank account. My reference cash number is "64186124". Please conform with airasia airline and give me full refund....

I had booked three seats on the 18th march 2020 goair mumbai - cochin flight (G8347) through goibibo. The booking reference number was g8/z5f2gv. But the airlines had suspended all its flights owing to the national lockdown due to covid-19 and our flight got cancelled. We opted for the refund option but have not received the cash back yet. We tried contacting the customer care multiple times but there have been no responses yet. They have...

This is reference my booking Id GOFLIf9b4c[protected], I have not received my refund although Airlines has confirmed refund of full amount on 20th May after cancellations of flights due to covid pandemic . I am following up from last 60days and not getting any response. I am in desperate need of my money back in this covid situation
Screen shot of mail attached...

Hello,

As ai121 on 13 may 2020 and ai120 on 24 may 2020 flights are already cancelled.
I want to cancel the above flights and refund the amount.
Below are the pnr numbers
Jc8qb
Jc8q6

But no cancellation and refund option is coming in goibibo website and
After contacting them they are not give the refund option but only giving the reschedule option. I don't want to reschedule...

Date of incident:[protected]
Ticket pnr:- nnsp8k
Date of booking:[protected]
Date of cancelled:[protected]
Date of departure:[protected]

Refund amount;- 2069/-

Dear sir,

I have booked a ticket of indigo airlines on[protected] with goibibo from hyderabad to varanasi but due to some personal problem i have dropped my plan for journey so that i have cancelled the ticket...

Dear sir,
I am your regular customer, in 18th jun i am booked coimbatore to ahmedabad but my connecting flights both are cancelled by you and air lines but i am not still any refund from your side, please repay my total amount 8062 rupees, i need my money as of now current situation so please consider my request and quickly refund my money.

Thanks and regards
Ibrahim...

Dear ramsha akhtar sir,

I was booked flight in 18th jun from new delhi to ahmedabad from your website, my flight number is airasia (I5795) and "pnrq67u4n", this flight is cancelled by airasia, i conduct them, they will assured to me give refund to me. This is my cash number "64186124",
Please proceed with my refund request quickly.

Regards,
Ibrahim. ([protected])...

Hi team,

It has been 3 months and i was supposed to get refund of rs 10945 from goibibo due to my international flight cancellation due to covid lockdown. Even though airline has processed the amount from their end, amount has not been credited to my account till date.

Every time i ask gobibo they say refund request has been initiated from goibibo but it never gets credited. And in app its hows goibibo has refunded...

I had my flight booked through goibibo which was cancelled by the airline due to covid. Goibibo mentioned that it will take 45-60 days for the refund, which itself was not making sense as it's a very long time for the refund. I still waited but now it's been 90days and my refund has still not been processed. I have contacted goibibo numerous times over email, on their portal, over twitter, but no luck. They are continuing sending their standard...

Dear sir / madam,
I am writing to you to raise an issue about: flights

The issue that i have experienced was: i have requested for refund for a couple of my flight reservations, sea[protected] and sea[protected]. I worked with airlines and got the refund sent to goibibo in may. Goibibo hasn't sent me the refund yet.

It occurred on: 20/05/2020

I request the company to refund money into my...

I have booked trujet flight with pnr jwa23m for 17th june. It was cancelled by airlines. But goibibo app is showing the status as booking not confirmed. I am not able to contact goibibo as they are not responding to any calls due to covid. Kindly provide their working email or phone number. Thank you...

Have written several emails for the refund of my ticket amount due to flight cancellation on march 13. Ref attd voucher. But alas no response has been received from your side yet.

Pl refund my payment at the earliest.

Attd refund msg screenshot. Not being able to upload refund voucher as format not supported.

Best rgds
Prashant...

I have booked a ticket from banglore to vijayawda on 22nd june 2020 with spicejet airways. I used my credit shell amount and paid the balance through phonepe. I have received a mail that the amount is received but the ticket has not yet confirmed. No customer service number mentioned and no mail to contact. The worst experience and i would never recommend this site. It gives you all kinds of mental agony and stress except for the booked ticket....

Dear team,
I have made a reservation through goibibo. I have canceled the ticket against pnr g6tl2z from mumbai to chd due covid 19 dated on 12th june from go air & also one side travel train ticket already canceled by indian railway.
I have two small kids & my mother is 70 yrs old.in this situation i can not travel till covid 19
Small kids age 2 yrs & 10 yrs.
You can check my train pnr for your reference. Same...

No proper response from goibobo - getting contradicting response from airlines (Emirates)..

Goibobo customer care gives misleading information every time, no proper status - i got 3 responses last 1 week, 1 customer care person said refund rejected, other one said in progress and other one said already refunded.. But i have not received any penny so far.. Talking to airlines (Emirates) saying goibobo not submitted for refund...

Dear goibibo team,

We booked flight on 9-6-2020 with pnr. R7evyy confirmed booking from spicejet. We have paid total amount rs. 19276 to you. But after few days we got the information your flight has been cancelled.
Sir in lockdown situation we required money to survive. Train was not running that time that's why in emergency we booked flight any how to reach our village because no job no money is situation occur in...

I had booked a flight for 22nd June and due to some issues from SpiceJet, they had cancelled the flight. SpiceJet has refunded my money to Goibibo and they are denying that they haven't received the money. I am going on an emergency case as my dad's hospitalized and the money that they are having could be utilised in some or the other way for his treatment. I requested them so many times and never they had replied to resolve the issue. br...

I booked bus ticket from bangalore to hyderabad on 14th june, 2020. After 4 days i got an email from bus operator (Yolo bus) that bus got cancelled due to covid19 issue. But, goibibo is still showing the status as travelled in their app. Due to the lack of coordination between goibibo & yolo bus operator my refund got stuck. I want my refund back. Refund amount: 2000rs....

I booked a ticket for 1 june from dushanbe to delhi via goibibo. They showed me fake booking and after few days they denided for giving full refund. My travelling date was 1 june but whenever i call customer care they say airline is not giving us money.
Goibibo replies me to book tickets after 1 july, they are not giving me full refund

How is it possible that my travelling date was 1 june and goibibo is forcing me...

Dear Sir,

I have Book Total 4 Ticket on Goibibo Online Web side

This is in regards to booking ID : AMDQ4BJLO, AMDPTF263, AMDPTHCRJ .
Booking Pnr :- Q4BJLO, PTF263, PTHCRJ . and i have attach file for pdf ticket.

Please be informed as per request, we have raised request Date 05/04/2020
to Goibibo customer care for COVID-19 pandemic all flight suspended and airline provided Full refund...