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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

Toll free
1800 208 1060
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344
1860 258 5858
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238
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+91 92 1302 5552
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+91 12 4674 9000
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 106

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K
kingsathis
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Refund not giving.... No response

Hello sir...
I booked Air india flight AI570 MUMBAI to CHENNAI for 3rd june...

But Airline cancelled the flight...

I see in the air India press release... Ticket bookings up to june 3 are eligible ...

My ticket PNR NUMBER IS Z4W5J

1.
Mr Perumalganesh Murtiperumal Nagappa
[protected]
2.
Mrs Amala Ganesh Murti
[protected]
3.
Mr...
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Address:5th Floor, Good Earth City Centre. Sector-50, Gurgaon-122018. Haryana (India).

Dear Sir,

I have Book Total 4 Ticket on Goibibo Online Web side

This is in regards to booking ID : AMDQ4BJLO, AMDPTF263, AMDPTHCRJ .
Booking Pnr :- Q4BJLO, PTF263, PTHCRJ . and i have attach file for pdf ticket.

Please be informed as per request, we have raised request Date 05/04/2020
to Goibibo customer care for COVID-19 pandemic all flight suspended and airline provided Full refund...
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S
sachin jainh
from Mumbai, Maharashtra
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booking failed and payment debited but not refunded

Gomupkgint40c1879449
Booking failed but they have not refunded back my money and even after 5 months i am yet to receive money...
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D
debasmita25
from Hāora, West Bengal
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flight tickets for mumbai to italy

I have booked 2 tickets through goibibo
1. Mumbai to rome via cairo dt 24th april 2020 (Booking id: tuaelvv08)
2. Milan to delhi via rome dt 3rd may 2020 (Booking id: n6evgblqf)

Both the flights are already cancelled due to covid pandemic. I have tried to contact goibibo multiple times, and everytime i don't get a clear answer about my refund/ credit shell. It was clearly written in airlines policy that full refund...
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Dear team,

I have an international return flight from tokyo to lucknow via new delhi from
15 july to 15 august, 2020 (Booking id: tuat464f0).
But due to covid spread we can’t travel during this period so we initiated cancellation on 14 june, 2020. Till now we didn’t get any notification from them and it is showing cancellation in progress. We have called them many times but no response. We are ready for rescheduling...
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M
Maulik321
from Ahmedabad, Gujarat
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Not giving refund or replying to message

It’s been 2 months since i booked fligts for melbourne australia from ahmedabad
Now they were not replying to any messages regarding refund amount
As already they digest hyderabad ticket from ahmedabad by go air
I already asked scoot airlines for refund but they said they already gave money to go i i i so now how can’t they refund money?!! Please i am not dat vijay maliya
Or navin modi...
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A
Alim G
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Payment deduction

I have booked the tickets on 24.09.19-rupees 657 was debited in my bank account &
I cancelled the tickets,
Refunded cancel ticket amount rupees 380 was credited in my bank account on 30.09.19,
But again debited that 380 rupees on 15.06.20. I have attached my account mini statement list.
So plz check & refund the cash.

Dear customer,

We have successfully completed the refund for...
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L
Longinus Furtado
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Refund pending from 6 months

Address:441,Shaan Bunglow, Vasai West

Refund pending from Jan 2020 till date and no one is answering any calls and how can no one is responsible in Goibibo ?????

I had booked international tickets which i have called in Jan 2020 with full refund remark from airlines and Goibibo is only issued me part payment and part payment is i on hold ... my PNR is DH93JM

Attaching entire refund status in attachment....
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Address:Indira Gandhi statue, pitlam,kamareddy district

Travel date is on 16 April 2020 with pnr no's
BEW57B
W7HBWP
X73VFP
KB3ZPQ
NY9QQT
N6VC7M

We're from spiritual aasharam of Mount top, Rajasthan. so kindly refund the amount of the pnr status booked on 16 April 2020

[protected]@gmail.com
[protected]...
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L
Longinus Furtado
Jul 19, 2021
This thread was updated on Jul 19, 2021
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1 part of refund is pending from Jan 2020

Address:441,Shaan Bunglow, Vasai West

We have booked mum-singapore and singapore mumbai back this is in jan 2020 before covid 19 lock down in india. Airline have put a remark of full refund while we cancelled the flight where rs 10855 /- was refunded and other part of rs 10070/- is still pending from jan 2020 which i have been trying from past 6 months to get it but no respond from them.

Pnr was dh93jm need solution asap...
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D
dpaul17
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Refund has NOT been Received

Thai Lion Air ready to refund the fare for cancelled flight. Goibibo is not submitting BSP/RA Link for them to refund.

BookingID: AMDJPTMNE
PNR: KPTPGC

Amount of Transaction: 53325/-...
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Dear sir,

Refund has been processed by air asia airline agst pnr r13qqp and g2r1jw of original payment mode due to cancellation of covid-19 on 01.04.2020. But goibibo not transfer till now in our account. Please processed my refund respectively....
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A
Amar Potnis
from Hyderabad, Telangana
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flight refund from kolhapur to hyderabad

Flight was scheduled from kolhapur to hyderabad on 27th feb and later it was cancelled. I tried reaching you guys but no response nor customer care number is working....
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Dear Team,

Please confirm on priority as mentioned refund status because still I have not received any amount.As confirmed by Spicejet team has refunded to you.

Kindly look it this matter.

Aside Spicejet team you also marked this email to Goibibo for transfer refund to me asap .

Rgds,

Rupesh Suri

[protected]

----- Forwarded message...
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Dear Dinesh, Relax ! Your refund is under progress - Booking ID AMDSS8TVA...

This email was sent to me on 6th May 2020, I have being relaxing for almost 3 months now since the time I have asked for my refund.

I do understand about the situation, of this pandemic, but we need our refund as we are going through difficult time as well.

I had plan this trip with my family with different airlines,...
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R
rainasanjay
from Delhi, Delhi
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Refund not received after cancellation of air tickets

N6epj1jjm. Booked from kolhapur to delhi via hyderabad was cancelled on may 21st may. Via indigo
But there is no credit till date.

The status son gobibo shows refunded….

Please provide the refund details…

Priyanka raina
[protected]...
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Address:33/2 Sarat Bose Road Kolkata 700020. West Bengal

My flight from Washington to Abu dhabi via Sri Lankan airlines got cancelled way back. I have not received my refund yet. This is very disappointing....
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L
love123
from Delhi, Delhi
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Cheat by goibibo to Provide services

I booked the my summer vacation in the month of Feb 20 but due to Corona trip has been cancelled. I am totally unsatisfied with your support. spicejet flight pressurized me to cancel tickets from my side. Goibibo not support me to resolve the issue. From the airline I got the information of rs. 2885 as refund and they transfer the money to your account after deduction of huge amount.now I got information from goibibo to transfer only 885....
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D
debasde
from Hyderabad, Telangana
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Delayed Refund Being Harassed

Address:hyderabad

This is regarding Hotel booking HTL8K3PEE4.

I still haven't receive the refunds of the below ARN's. Bank simply saying so such transaction. Customer care executive from Goibibo "Dhanya Wilson" is not even replying when asked for a call back. They are harassing me since four months.

30004600849302130516326 - Rs 4408
30004600819302130516322 - Rs 5782...
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A railway ticket is booked from goibibo on 24.02.20 amt rs 6634. Reference no for the same is [protected]. I am my self is the staff of the bank also, regularly following our bank and goibibo. Goibibo is saying that he has refunded the same. Pl contact ur bank. After going to long conversation, our bank has informed as '
This is with reference to your trailing email regarding non-receipt of refund of rs 6634/- in your credit...
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