Ibibo Group / Goibibo Complaints & Reviews

I opened mail account shaikh*09 @ibibo.com in ibibo in 2010 and that mail id i given in my fb account and some other websites.. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail ad also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once....

I had booked a flight from mangalore to chandigarh dated 16th june 2020. This is a connecting flight from mangalore to mumbai (Pnr: lf3rgi) and mumbai to chandigarh (Pnr: lezb2u). The flight from mangalore to mumbai is cancelled. First of all i didn't get any notification from goibibo whatsoever, no news regarding my connecting flight. If i cancel on my own i will not get any refund at all. Also, it is not my fault that the first flight got...

I purchased a ticket of indigo airlines which pnr number is hfvmps. The airlines mailed me about full refund but goibibo is not returned my full amount. They are not response also regarding this matter.

Please do something.

Regards

Biplab madhab ghosh...

I had booked train & flight tickets for 13 family members through goibibo in march'20
Meantimr due to covid lockdown, trains & flights got cancelled, irctc & airlines confirmed regarding cancellation due to covid lockdown and also assured 100% refund will be provided.
As per communication, irctc & airlines paid 100% refund to goibibo immediately.
But, goibibo used refund amount for 15 days, there was no communication...

I had booked flight delhi to dmk (Thailand)
Booking date 15/2/20
Flight date 29/4/20
Pnr ne26nx
Booking id : gofliandc[protected]

Due to lockdown all flights were cancelled
I have been sending email to goibibo for refundsince three months, but no reply
Pls refund my amount...

I had booked 4 tickets for my travel from indore to goa and return in april 2020. I had opted for cancellation protect as well while booking and i had additionally paid amount per person for cancellation protect. My booking pnr numbers are along with dates are

1. Nn7yxn indore to goa 10/04/2020

2. V4eypg goa to indore

13/04/2020

3. Ng8nrs indore to goa 10/04/2020

4....

Hi i had booked a train ticket for travelling to mangalore and coming back from there due to ongoing corona virus both the tickets were cancelled and gota message that refund will be initiated, but i only received refund in my account for going to mangalore from here, i did not receive refund for return ticket for coming from there although the ticket is showing cancelled, i tried customer service it keeps on going to automated ivr and also...

I booked a flight ticket with booking id gofldand5c[protected], on[protected], for which i still haven't the booking confirmation and the e-ticket. The money was deducted but the status still shows booking in progress.

I tried the customer care support numbers, but they don't get directed to the agent....

The go ibibo has processed wrong refund amount after considering the cancellation fees of the flight booking of indigo airlines. However, I talked with the indigo airlines and they informed and emailed me the email that the full refund processed to go ibibo. The PNR details are: PMBCSD and ZDPUSB. The part flight got cancelled and hence they processed full refund. I have the refund email from indigo as well. Please look for the needful....

Dear sir,

I had booked 7 tickets (2 months in advance without knowing what the future holds) on goibibo app (Booking id: fsgj5bu7l) for spicejet flight number sg 3427 (Pnr no j5bu7l) tickets booked on 6th march 2020 for travel date 24th may 2020.

Please note: these tickets were for me and my family to return back to my hometown, (One way tickets) after visiting bangalore. We don't plan to travel at all in the...

I cancelled my flight on 25 may (Pnr no ruairv) booking id :- tua8ts448. Flight departure date was 1st june. I booked it on goibibo site on 20th may.
Issue is refund of cancelled flight is in gocash not credited to my debit card.
I didn't opt for gocash whilre cancelleing the flight stil i got in gocash, which is useless. This is simply harassment and fraud done goibibo. My accoount details of goibibo is no. [protected] name...

I cancelled my flight (Pnr no ruairv) on 25 may. Flight departure date was 1st june. Issue is refund of cancelled flight is in gocash not credited to my debit card.
I didn't opt for gocash whilre cancelleing the flight stil i got in gocash, which is useless. This is simply harassment and fraud done goibibo. My accoount details of goibibo are : no. [protected] name - navdeep.
I want refund of 2640 rupees to my debit card. No is...

Booked a flight on bangkok airways through goibibo. Flight got canceled and airlines announced refund. I raised a claim on march 23 for refund through goibibo. Goibibo was unwilling to give me a refund. I had to go call 7 times before they finally accepted my claim for refund. On an email they told me you will get a refund within 7 days. I waited for 30 days and there was no refund. Then i tried to call them and they asked me to raise a ticket....

My return flight was scheduled on 31st march but due to covid -19 it got cancelled. So i should be getting refund according to goibibo rules. I even contacted the airline which was british airway. But they told me that as i have booked through goibibo. I need to contact goibibo. And i was using their app.in that i only see old flight tickets. Originally my tickets were different and i got them rescheduled by paying 38, 000 rupees extra. But...

Dear sir / madam,

I am writing to you to raise an issue about flights

The issue that i have experienced was: corona refund-related - my booking id is n6exl8wgg, though the airline has refunded the entire amount, goibibo has deducted the convenience charges, while booking the ticket they have offered some discounts on convenience fee and charged only 334 +18% gst. However, at the time of cancellation, they have...

I booked a flight for 11th april 2020 from toronto to delhi. The pnr of my booking is jkns7. From the beginning of the lockdown, i have been constantly trying to get in touch with customer support centre regarding the flight status as to what options i have regarding my booking as the government ordered suspension of flights all over the world, but i did not received any response from your end. I have been writing emails and calling the customer...

Goibibo initiated a refund of 35212 on 14th march 2020. But i have received only 19605 rupee, still 15607 is pending. I have complained many time but no response from goibibo regarding my refund....

There is a debit of rs.25000/- done from my savings account by ibibo web pvt ltd, which is fraud. We have not initiated any such online payment

We have not received any intimation nor an sms regarding the same. No msg regarding the debit too....

My application for tee (Term end examination) (Ignou, ba, year 1) dec. 2017 was unsuccessful after three trials.
But money amounting to 600*3=1800 had been debited.
It has not been credited back even to this date.
I want my money back....

I have booked flight tickets on 11th december, 2019 for travel on 13th april and 22nd april 2020 from cochin to port blair and back respectively in spice jet and indigo flights. Unfortunately, due to national lockdown during the travel period, on my request, airlines have refunded the fares to the travel agency i. E goibibo.
I am unable to contact goibibo as they don't provide any contact information in their web portal.
Please...