Ibibo Group / Goibibo Complaints & Reviews

Dear sir mera ticket ka refund irctc ne Kar Diya magar goibibo nahi kar raha hai sir 10 day ho gaya hai please help

Date 06/05/20
PNR no [protected]
Rs 2280/-
Goibibo transection no-TRNAFK2WS203HR...

Had canceled booking id: tua6jhvmo; airline (Qatar airways) ticket from bangalore to berlin booked with goibibo, after receiving a telephone confirmation, followed by email, that i will receive the refund in full. (Pfa, the statement from goibibo in screenshot attached) also, the time frame for refund process was stated as - maximum 14 days. The date of cancelation was 13/03/20. Today is the 15th of may, and i am awaiting my refund till date....

Had canceled booking id: tua6jhvmo; airline (Qatar airways) ticket from bangalore to berlin booked with goibibo, after receiving a telephone confirmation, followed by email, that i will receive the refund in full. (Pfa, the statement from goibibo in screenshot attached) also, the time frame for refund process was stated as - maximum 14 days.
The date of cancelation was 13/03/20.
Today is the 15th of may, and i am awaiting my...

I have booked airasia flight from guwahati to bangalore on protected. Protected. Protected having pnr no. X9npvh.. Due to lock down, the flight got suspended.. Since goibibo customer care suggested to contact airline cust care for refund, the same was done and airasia initiated refund to goibibo as credit facility not provided for bookings done through third party agents.. Airasia told to contact goibibo to get refund from them.. But i am...

I booked british airways delhi to toronto flight for 1 april 2020. The cost of the ticket was 53000 inr. But due to the lockdown and travel ban, i had to cancel the ticket on 25th march. According to the cancellation policy, 9300 has to be deducted. But still, i have not got my refund. Neither goibibo is responding efficiently. Goibibo is mentally harassing me in this tough time by not responding properly. I would like to kindly request you...

Still i m waiting for my refund of booking PNR no QN9SUA, which more than 2 months, i was committed from Goibibo through mail but still there is no refund. if you have refunded please provide me ARN or BRN so that i can complain to credit card company....

I have booked 3 tickets from goibibo but due to pandemic outbreak i have to cancel my tickets. Airlines had mailed me that they have refunded my full amount but this fraud company is not refunding my full amount and giving me excuse that 10000 is deducted my airlines as a penalty and i have all the proofs that airline has refunded full amount. And even they are not responding through mail as well. I will take legal action against goibibo...

I have cancelled my flight on 4-april-2020 due to covid-19 and my another flight got cancelled on 18-april-2020 due to covid-19.
As per latest dgca guidelines full refund should be provided to the customers but goibibo has not yet paid my refund. It has been more than a month and i have tried to reach them several times but no response from goibibo.

Goibibo is a corrupt company severe action should be taken against...

Dear concerned,

I booked 4 train tickets from goibibo in feb. Journey date was 26 april and return 10 may. Both the train got cancelled and refund was given by irctc in 2 days. I have mail from irctc to prove my point but till now my money is not returned by goibibo. Also i complained about it on email and twitter but no is replying and helping. I want my 16000 rs refund soon. Please help....

My flight got cancelled, PNR - B529VA and i want my refund my money back ... Not any useless credit voucher...

My international flight of date 22nd march got cancelled so the amount needs to be refunded. Goibibo said they have refunded amount but it's been 50 days since then and bank has got no refund. Their refund details are showing n/a in transaction id field on goibibo. They have stopped picking any calls for complaints and and don't have an email for complaint. I raised complaint using covidform they added since more than 25 days still i haven't...

I am writing to you to raise an issue about: train services

The issue that i have experienced was: hi team,
My name is sanil. My registered mobile no with goibibo is [protected]. I have two train tickets booked for may 8th and may 11th. Now that govt has cancelled all the train due to covid situation i have received an sms from irctc stating the amount will be refunded on may 2nd and it's been 8 days i have not received...

Hi team,

My flight data 19 april 20 which i have booked with goibibo got cancelled due to extension of lockdown. Pnr eqv3nb.

Hence aa pe order from dgca authorities full refund should be provided by the airlines and agency within three weeks time.

Accordingly i have reached out to airline partner who confirm that refund had been credit to travel agency bank account as on 21 april.
br...

Dear sir,
We had booked a flight with go air via travel and bookings website go ibibo along with travel insurance so as to get full refund in case of cancellation. Now that we cancelled the flight go ibibo has mailed us to provide us a credit voucher and not the amount to our bank account. Also the credit voucher will be with a condition that we can redeem it only if we travell by go air. We want full refund and not a credit voucher....

1048 was paid from my airtel bank account but the same has not been received by big basket....

Respected sir, i booked my international flight ticket from goibibo, whose pnr number is he2dvq. This ticket made by spicejet airlines via goibibo. I inquiry my ticket on goibibo's customer care number [protected] on[protected] at 12:11 am and got information about cancellation on full payment. Goibibo's customer made it clear to me that if spicejet issues us full money and without any wallet or credit shell, we would have no objection. Goibibo...

I had booked thru goibbo portal for my son to travel back in may from abq-sea-nrt-blr-nrt-sea-abq by booking id flight booking id:-sea[protected]. The booking of the tickets was done on 25th jan. I am attaching the screen shot of the booking. Due to the current covid situation the airline (Jal) have cancelled some of its segments of the trip. Hence the booking is now of no use. I wrote to the goibbo support team and have been chasing up for...

Dear sir,
Htlpfvbggr is my hotel booking id with hotel dolphin - digha through goibibo. Due to the lockdown extension and digha being declared a red zone by the government, we would not be able to visit digha neither we want to visit in the next few months due to the government restrictions.

A full refund is requested on the basis of exception irrespective of the hotel cancellation policy if any as per goverment guidelines...

Respected sir, i booked an international hotel from goibibo. I can cancel my booking without any charges before 06.06.2020 as per the booking policy. This payment should be credited to my bank account as per the booking policy instructions.
In this regarding, i contacted many times to goibibo customer care no [protected]. But gobibo says, your payment will not be credited to your bank account. They want to put my money into goibibo's...

Dear Goibibo,

PNR no- M94IXJ
Flight no - G8-424
Departure from HYD to DEL was to be cancelled by your side and I have still not got any full refund... How long I have to wait for your processing...
Please make me clear when did you start your refund process for the loss on my flight date 18/03/2020...
Just because of you I have to cancel my train and hotel also...… Huge loss of mine as a student...