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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 113

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Pnr no. [protected]
journy date 23/04/2040
brc to nzm...
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S
shivam130896
from Chennai, Tamil Nadu
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refund not done from past two months

I have a booking with Pnr: PMCUYN i cancelled it on 12th March, 2020 and airlines confirmed me refund has been successfully processed to Goibibo on 20Th March and its been almost two months now but I haven’t received the refund . Wrote numerous mails and tweet but no response . Pathetic service.

Resolve this asap...
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A
Abhishek Amin Deshkar
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refund not initiate

Dear sir / madam,

I am writing to you to raise an issue about: train services

The issue that i have experienced was: goibibo booking id trnd1k18uc291w.

Irctc already refunded amount on 17 apr 2020 but till date goibibo not initiate amount on my card.

It occurred on: 17/04/2020

Refund my amount asap.

I look forward to your prompt response on this matter....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation air ticket refund payments

Address:Sangli

Cancellation air ticket Refund payments...
+3 photos
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Address:Sangli

Plz Refund air Ticket Cancellation payments...
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Address:North Shivaji Nagar,Sangli

Go air Company Cancelled Booking ticket., and payment/ Refund amount Send to 05.03.2020 our goibibo Agency..
Plz Send Refund amount

Booking Refe- J88ITZ
Passenger - Sanjay Sharma, Vijay VISHWAKARMA

Ranchi To Mumbai
Traveling Date - 14.03.2020...
+3 photos
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Rajan Kumar Mahto
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket refund related

Dear sir mera goibibo me ticket tha lockdown ki Wagah se cancel Ho Gaya magar abhi tak refund nahi aaya hai
Date 16/4/20
Price 580/-
PNR no [protected].

Date 06/05/20
Price 2280/-
PNR no [protected].

Irctc ne refund Kar Diya hai magar goibibo refund nahi kar raha hai
My email id- [protected]@gmail.com
Mo no [protected]....
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seniorvictim
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non refund of cancelled flight ticket

Dear sir/management of goibibo,
This is with reference to the earlier mail sent to you on 01.05.2020 regarding non-refund of cancelled ticket booked from goibibo.com portal on air vistara flight.
I would like to bring to your kind notice that i have received an official mail from the esteemed management of air vistara which states “you are requested to get in touch with your travel agency to claim the amount. Please consider...
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Address:Chinchwad, Pune

Hi
I booked a flight ticket from goibibo but unfortunately due to health issues i got it cancelled from airlines directly. Airasia confirmed me on 9th April that the refund has been initiated to goibibo and i can collect it from them. I have raised multiple complaints but there is no response. They say your credit it with airlines but the airlines have transferred the full amount to goibibo. Please give me my money. PNR-C4FLQQ...
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Address:Hadapasar Pune

Hi,
I booked total 7 tickets with 2 PNRs (H8E3QJ And M4TD7S)
I canceled my tickets at goibibo on 26-March-2020.My travel is from Leh to Mumabi on 16-may-2020. Cancellation is processed correctly from Goair airline on 4th of April and they provided refund amount deducting cancellation charges to Goibibo. But goibibo giving Refund as a credit voucher that too after deducting my cancellation charges, If cancellation charges are...
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R
rajarshi956
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flight reschedule

I would like to Reschedule following flight details but not getting help from goibibo site.

Booking Id: TUAHP5GLO from BLR to CCU

and

Booking Id: TUAHGXS36 from CCU to Chennai...
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J
Jyotika25
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complaint regarding my refund.

There was my booking on 28th april 2020 from silchar to delhi (Pnr-g7jzsv) due change in departure timing i have to cancel that booking and i have cancelled the booking directly from airlines and they confirm me that they will refund the full amount. I. E rs.5349/- as it was there change in timing.
1-2 days back i have received a sms from goibibo that they are provided me a credit voucher. To raise a query i visited goibibo website...
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Refund initiated from
Airlines to goibibo however refund not given back. Picture enclosed...
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P
pardhu2347
from Rajahmundry, Andhra Pradesh
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incorrect refund amount after cancellation of flight

Booked a flight from hyderabad to delhi (Travel date:[protected].

Cancelled same flight on[protected].

After cancellation it was mentioned that refund in progress.

On[protected], i have received a mail regarding cancellation notification of flight booking stating that refund of rs.3293/- has been processed via original mode of payment.

But i have received only rs.1138/- only on...
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I had booked flight ticket on 15 feb 2020
For delhi to dmk ( bangkok) date 29/4/20

Due to corona flight is cancelled, on sending multiple mail since 1 month, no reply is received.
Pnr NE26NX
Name siddharth gupta

PLS REFUND AMOUNT...
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A
ARIJIT- beyond the limit
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refund status of my pnr thw67u

Dear goibibo

Due to nation wide lockdown my ticket from ccu to ixs got cancelled pnr (Thw67u), spicejet.

As per your request, to make any changes to the booking shall be done directly from www.spicejet.com

But i asked for the refund of my amount inr (8472) for my pnr thw67u. Spicejet have agreed to my refund request and have generated successfully and reversed the same amount within 24 to 48 hours...
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My booking id is NDCU93YBT. I had booked 2 tickets from Paris to Mumbai for Rs. 40800. The journey was supposed to begin on 3rd May, but I had to cancel my booking because of the current circumstances of Corona.

I have received an email from Goibibo that full refund had been initiated on 8th Apr 2020. I have also received an automated email that I will be receiving Rs. 40800 on 5 to 14 workings days, on 8th Apr 2020.
br...
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Address:Goibibo.Com Corporate Office Contact Details. Goibibo Corporate Office Address: 5th Floor, Good Earth City Centre. Sector-50, Gurgaon-122018. Haryana (India).
Website:www.goibibo.com

I have booked airindia flight tickets for my wife (Alekhya) and daughter (Vendanshi) through goibibo. Ticket details — pnr-jmthh booking id: tua46b7k0 on feb 2020- 25 (India-hyd to germany-frankfurt) for the journey on mar 2020-20.
Flight got cancelled due to corona virus issue.

The total amount paid is inr 54488 and refund amount mentioned by goibibo is inr 2892.
As the flight itself is cancelled due to...
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Address:Punjab

Dear sir my PNR no [protected] and PNR [protected] cancel ticket not refund my amount please refund my amount as soon as possible...
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I have booked an airasia flight ticket from delhi to guwahati on 11 april 2020. Flight is cancelled due to covid 19. So i had request for my refund to both airline and goibibo. Airline has told that they had refunded the amount to goibibo but now goibibo gave a message that a credit voucher has issued for the amount provided by airline. I don't want credit voucher i want my refund amount back. My pnr no ktenty. Please help me...
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