Ibibo Group / Goibibo Complaints & Reviews

https://www.consumercomplaints.inibibo-group-goibibo-goibibo-company-big-fraud-never-think-of-booking-ticket-from-goibibocom-c2352165

Still, i haven't received any response on ticket 28020807 from goibibo.
Since morning i am chasing them through all possible means of communication #emai, #phone #chat #twitter still no response.

They have cheated me had taken money for a return trip and had given me a...

Myself Shailendra Kumar, booked a hotel through Goibibo with Booking ID-HTLKZKWNM7! Hotel Name- Zero to One stay, Gangtok for 2 days starting from 04th june to 06th june. The price was too high. I was okay with same also because of the peak season. But after check-in to the hotel room, we faced so difficulty which cannot be described in word. Room was too small for a couple to stay, dirt was everywhere, washroom tap is broken, no towels provided,...

Today I booked 2 tickets of bus from goibibo and payed the price through my UPI id. Everything was smooth and normal from my side and amount was debited and the app said to wait for 30 minutes to get the e-ticket. But after waiting for an hour when I opened the app it was showing no future bookings and even customer executives are not responding to my query properly. This is very unprofessional of them for doing this kind of things. Below...

Inb ibibo group pvt. Ltd. Deducted from my state bank of india account

For your information, on 01 june 2019, a balance of rs.750 has been deducted from my state bank of india account no.

I have not done any kind of transactions with your company. I'm concerned as to the reason why you have deducted money from my account. Please refund it as soon as possible.

The details of the transaction is as...

Dear all,

Goibibo (https://www.goibibo.com/) is a big fraud company. Never book your flight ticket from goibibo.

Today (04 june 2019) i book a return trip from dubai mumbai flight details below for 28, 775.00 rs.

1) dubai➝ mumbai thu jun 06 2019

Air india (Ai-912) (Aircraft: 788) thu jun 06 2019 dxb 03:00 — bom 07:45

2) mumbai➝dubai mon jun 17, 2019
br...

I made a booking with goibibo for my family vacation. The ticket was cancelled by goibibo; they had told me that they would process the refund in 15 working days. But now, more than 45 days have passed and i am still to get the refund. They are claiming that goibibo is yet get the money from the airline. I have called goibibo at least 10 times in the mean while; they only kept on bluffing from time to time. This company is a cheat - i will...

Hi team,

I am not able to connect with goibibo customer executive. I am only able t connect with ivrs and chat bot not human executive. I have booked my ticket from leh to delhi for 19th july 2019. When i was booking the ticket, cancellation protection plan was showing for -1 rs. I have bought the cancellation protection plan along with ticket. But after booking when i checked cancellation charge, i got reply from chat bot...

Refer ticket no. #26786761 and #[protected]goibibo group)

I booked a cab on 9/2/2019 from chennai to tada waterfalls. The cab was delayed by 1hr 45 minutes. I complaint regarding compensation for delay.
It has been more than 4 months still my issue has not been resolved.
I contacted two customer service executives (goibibo) about the issue, they mailed me that all your refund will be deposited to your account....

I have booked total 8 tickets of jet airways for mumbai to orlando & jfk to mumbai under the following pnr through goibibo.com:

Amdrw3bfx
Amdrtw3bs
Amdmssies

Since, jet airways shut down my tickets were cancelled and had received confirmation by email from goibibo on 25/04/19 that the amount will be refunded in 10 - 15 days time. (Attached screenshot of the email). However i have been following...

We have booked a return flight from paris to goa on 13th may 2019 through goibibo. We booked our flight quiet before considering the lowest fares and visa approval procedure which takes approx. 15 to 20 days. After booking we got a confirmation email and also money was deducted from my bank account. We submitted the tickets with all relevant documents for visa application. After 14 days, i. E on 28/05/19 we got a message that our flight is...

I have already registered the complaint but with out resolving my complaint is showing the status as resolved so i am writing this again. My payment id is upi/[protected]. Credited account upi id is [protected]@hdfcba. Transaction amount rs5610. Date 19.04.2019. Booking mobile number [protected]. Email id pandi. [protected]@gmail.com. Flight from chennai to bhubaneshwar. I have attached my statement copy here. I have enquired my bank regarding...

Sir,
I have booked 3 ac rooms through goibibo for stay at kanyakumari for 12.5.2019 checkin and checkout on 13.5.19 with booking id htl7k5x7bq.

I had a horrible experience there. I have complained to the customer care number [protected] on 12.5.19 itself. I had emailed them and sent whatsapp message in +[protected]. I have sent them the following message... "i have arrived at kanyakumari rajam hotel by 7pm today....

1. I have booked a flight from goa to bangalore at 4 30 pm on 02/06/2019 and realized i booked for the wrong date and cancelled directly with the indigo airline at 4 52 and got the confirmation for the same. The airline "confirmed" that the entire amount would be refunded to goibibo as we cancelled within 24 hours of booking and since we have made another booking on the very next day with indigo via goibibo itself and airline mentioned we...

We booked oyo room from goibibo for 4 nights and confirmed before coming twice and was told it won't be a problem and we have taken care of the concern, 5hen after reaching we were told room is for 3 adults but we got a booked confirm ticket for 6 adult and a child. And since then sanchita aditya nadeem farhan sachin abeed pravin etc all the reps are holding us in line in pretext of solving our problem and we had to wait outside at entrance...

Hello,

Refer pnr# jwk19
Flight ticket - mumbai to bangalore
Passenger's name status ticket no.
1. Mr sudhakaran issac confirmed[protected]
Going | 1h 45m
Date time from to flight no. Terminal airline pnr no
01 jun 19 20:00 mumbai bangalore ai609 2-international terminal* air india jwk19
1h 45m | chhatrapati shivaji airport, bom - kempegowda international airport, blr
E-ticket...

Called goibibo customer care for support as the bus was break down. But they could not arrange any other bus and i was all alone standing at 12:30 am on road without security. The bus operator or the goibibo did not take any responsibility. They didn't not even refund and i had to pay for the ticket three times more and travelled at 1 am sitting beside the driver in the cabin....

I had made a hotel reservation through goibibo app to kuta-bali at grand zuri hotel on may 08, 2019 and made payment based on the availability on the site dated june 10, 2019 to june 14 2019. This was a superior room with complimentary breakfast. I have been repeatedly calling goibibo customer care as i have not received any confirmation on my hotel reservation. Whenever i have called, i have received a confirmation from the customer support...

After jet airways suspended all there flights, i tried contacting goibibo but couldnt connect with them as all there lines were bust. Infact the customer care number mentioned on their site is also not working. Post that there was mail communication from goibibo that they have received formal intimation by jet airways and they are in process of claiming the refund amount for my booking as per the guidelines and goibibo will keep informed...

I booked a train from dli to jind junction through goibibo app for 26th of pnr:[protected] and trn:12481. The ticket status remained waiting and thus was not confirmed. I was therefore not able to travel. I requested for a refund of the amount i had paid through the app which was answered in denial of any such booking having been done by me. Whileas the goibibo team sent me an email three days ago stating that the refund has been completed...

Today i was trying to book a flight from kochi to pune and i select a particular day and searched, when i clicked on the flight which i needed, it moved to another page showing better options, i was not able to book flight for that exact date as the site got stuck when i clicked that i don't need suggestions.

It's my decision to select whether i need that particular flight or need to select the suggested one.
It was...