Ibibo Group / Goibibo Complaints & Reviews

Team
Despite of following you again and again you are telling me that refund request has been initited for jet airlines having pnr yrjhne. And when i call jet customer care they tell that we have not received any refund request from your partner which is goibibo. I am getting fooled by goibibo since more than a month and chasing them like anything as like i am begging for my own money. It is almost rs41000 and goibibo is wasting my...

Our flight was 1.15 on 26th may goa - delhi. When we reached airport, we got to know that the flight has already taken off. It was midnight flight. There was nowhere mentioned in the ticket or the email, whatsapp message, that it is 24hrs format or am pm. My pnr is jm258 air india ai-884 2 adults 1child. When i call them, they say it's general and most of the customers know this. What about those who are not frequent flyers. I have never...

Amount debited from my hdfc nre account through upi transaction for a bus booking, but nothing happened, no booking was done. I have send mail submitting deduction proof to [protected]@goibibo.com for refund, but no response. After that i have made the booking again through debit card, this time booking confirmed. Suspecting some problem with nre account upi transaction. Kindly refund my money....

Dear sir,
Please refer above mentioned booking id for two rooms hotel booking at valley view cottage, gethiya, nainital (Uk). The booking was already canceled (Or not showing) when i along with family members reached at the valley view cottage. We reached late on account of delayed schedule of train. I was told by concerned oyo agm that my booking was not showing. It is hereby requested to refund my amount as i could not stay on booked...

I am vikas masih. I booked ticket by goibibo app. My deduction money 7580 for a correction name. Goibibo team says to me revert your money in your account in 72 hours. But 1month complete, not refunds money. I calling goibio team but not solution my refund. Goibibo team not properly work for customer. Everyday goibibo customer care team telling a lie with me that your refund in 72 hour....

My pnr no - carpafci9mk1z64
I booked my outstation cab with this pathetic goibibo company from delhi to agra at 5:30 pm on 24th may. At 5:30 when the driver didn't showed up, i called him and he gave me an excuse that he cannot come. I called the goibibo executives and they told me they are looking into the matter. After multiple calls and wasting my one hour, they called and replied that they can't arrange the cab.
I mean...

Dear all,

I had cancelled 3 flight tickets which was booked through goibibo and received a sms confirmation. This tickets were in jet airways as business operations closed for this airline. Cancellation requested on 19th april however when i checked status with goibibo on 24th may, they have replied that they have not received any cancellations request and jet airways has asked to raise cancellation request by 20th may.br...

I have continuously emailed & called executives name mr amit, mr sunny, mr sunil kumar, ms amarjeet etc even i sent email to operation manager of hotel sreemoyee inn, also to goibibo executives to email id rms11209, tcm615766, iert82239 etc but yet not received my compensation amount rs 7000. My recent registered complain number is 27908513. Executives like mr sunil kumar, ms amarjeet behaved very impolite way and unprofessional way. I am...

Dear team,

Booking-21st to 22nd hotel ahdoos
My number-[protected]
Booking id - htl3ea456n

I booked hotel in sri nagar for 21st may check in & 22nd may check out but sri nagar is shut down so i am asking for the refund because its not my fault if i am not able to reach there due to sri nagar closed by goverment... I am really fail to understand why should i pay if i am not able to reach at srinagar...

I have tried to make a bus booking through goibibo.com on 23rd May and paid through debit card option
The booking failed but my account got debited by rs.190.Though the amount has not been refunded to my account.
I have contacted customer care, bank everywhere but no use. Where is my money?
It was my mistake to have booked through goibibo which has very poor customer service. I want my money back.
Attaching payment...

I have been in contact with the goibibo team from feb 2019 because i didnt recieve cashback. They assure me that i will get within 15-20 days. Now it is may now and i came to know that still i didnt get the cashback. There were two queries of me:-

1. I had applied the citi bank credit card promo code of 10% on 28580. I got the cashback on 02/03/2019 of rs 2778/-. (Which i already got it)
2. Same i had applied for my...

It is such a painful process working with Goibibo. I wish I looked for those horrible customer experiences online before booking tickets on Goibibo. What a cheap customer support, what a cheap explanations. You need LOT OF PATIENCE to work with these guys .. LOT means A LOT. At one point, you will definitely end up thinking like forget about the money you paid for tickets, leave dealing with these guys and that at least gives you peace of...

After successful Cancellation of flight ticket the refund amount didnt get credited on my account.Also when i try to call customer care it says we are busy with many calls already please use the Goibibo App.Kindly refund the amount or else i will have to move legally.Couple of months back i lost my money on the same Goibibo App and till now it doesnt received.Very bad experience with goibibo....

Extra Payment taken by Go Ibibo of Rs 4239, complain ticket number 27887025, compnay Go Ibibo not giving refund of my money and payment taken of Rs 699 Invoice Ref: NAKBSC2YZ date of Invoice Date: May 4, 2019, 3:12 p.m.for Airport car pick up service but no information and clue about the car details till date .
I felt like cheated by Go Ibibo company . All the customer care phone numbers are not working from my registered mobile number...

I booked a ticket for my brother in srilankan airline coimbatore to Dubai via bandaranayeke PNR :t4pgk flight number s ul225, ul194 on 6june 2019. The return ticket was also booked on sep 3 .2019 in indigo PNR:hjcc2n flight number 6E-68

The small spelling mistake was happened in passenger s name
In ticket dhamodharan selvaraju
In passport dhamodaran selvaraju
So plz make correct as per the passport...

I have tried to book a flight on 18th april,
From kolkata-bangalore dated 15th may. Payment got deducted but booking id or booking email not received. I have tried to upload the payment proo[censored]sing gia, but it is a tedious automated chat and not helpful. Now it is 22nd of may still no refund has been initiated. Now i am compelled to slam goibibo on social media of this issue is not fixed in next 5 days....

Sir,
I have booked a train ticket from my GOIBIBO App vide PNR no.[protected] and your txn. no.[protected] on 24.03.19 from KJM to CSMT station having travel date of 02.04.19. But on the journey date I was waiting at my boarding station KJM to board the train which got suddenly diverted to some other route and as such I could not board the train. After which I filed a TFR from the GOIBIBO app on the very same night. Now I want...

I have booked del - amd - del ticket from goibibo on 1st april for mr. Madhukar varshney. Voucher booking id is gofld22e[protected].

Then after we did not do any transaction from goibibo, though we have received the charges of rs. 510 twice on 18th april, 2019.

Kindly clarify the charges and help us with the detail.

Please call me for any clarification.
Thanks & regards,
Krinna...

I have been chasing goibibo from last 45 days against the booking made through website for jet airways from mumbai to dehradun.

First of all, i have been informed that my flight was canceled and refund will be processed with 10-15 days. After multiple follow up, again i was make to understand that based on recent circular, the refund should be processed, latest by 20 may 2019.

In between, i have been informed...

Jet airways vale to bol rahe k agent sai bat karo humne rfund kar diya hai par goibibo vale to koi action hi ni le rahe 1month sai zayada ho gya flight ki date bhi nikal gyi abhi bhi flight on time show ho rahi hai plz help me ye meri 3rd Complaint hai vo log abhi tak refund ni kar paye kab tak pese atke rhnge ab to bhot time ho gya
Kitna time or lagega...