Ibibo Group / Goibibo Complaints & Reviews

During my flight booking, i have given the 8 digits oman based mobile number.
When i try to call for the cancellation of booking with a given customer number, they are asking 10 digits mobile number, which i don't have.

Pls find the detail of booking,
Booking id: - gomupkgintaddef62846
Ticket number:[protected]

Pls cancelled this booking and refund my money.

Regardsbr...

This is rajeev sudagani, i had booked 2 rooms on 31/05/2019 in goibibo hotel booking.
The booking also confirmed, i had got confirmation mail as well sms also but the hotel not allowing us to checkin, because they don’t get any confirmation from goibibo end.
At 10:30 pm i had booked the room untill 12:40 also they didn’t resolved my issue, i had called 7-8 times on this issue, but they simply saying that we keep resolving...

I booked airindia flight for me and my friend from delhi to ahemdabad of rs 9917 due to overboarding the executives didn’t allow us to board the flight. They even gave us the certificate for the delay which i have submitted to goibibo. According to goibibo they initiated the refund and now they are saying that they have given me complete refund but i have not got any amount, i have given them my bank statement and other necessary details...

I've opted for a flight ticket from bombay - dallas of cathay pacific airways via hongkong as 1 stop flight in 26hours. On goibibo website the above itinerary was showing, so i was tracking from past 1 week and went for booking once price was down.
After the payment was made, i've received a 3 stop booking with different airlines like bombay to delhi, delhi to moscow, moscow to newyork, newyork (Different terminal) to dallas with...

I had booked tickets for may 25 2019 from bangalore to mumbai for me and my family... Through jetairways flights my pnr nois mowdou i had booked 5 tickets in apr 19 tickets were cancelled without any intimation and goibibo had not refunded our money its being 2 months now amount is 16540 when ever we called to the customer care team they provide false committment and ask us to go legal against goibibo but refund status confirmed till date......

I booked "oyo 7018 ivy boutique stays" hotel through goibibo app at rs - 970/- my booking is confirmed my checkin date is 30/05/2019 and checkout date is 31/05/2019 when i reached there there is a lock hanging on a gate when i ask to open a gate they says hotel is closed for last 1 month there is renovation work going around so no room is available....

I want to file fraudness over goibigo. I have booked a hotel bohra international in jaipur on 30th may at around 1.30 pm. On the same day 30th may i recognized that the chechin and checkout date are not match with my schedule then i called to goibigo customer care and they replied they have registered my requiest to modify date for hotel booking. After 2 h i have again called to goibigo customer care and then they answered me wait we are...

I was searching tickets for pune to goa on 31st may 2019, got options for 9:30Pm, and 11:55 PM as departure time, when i selected 11:55 PM aatmaram travels, and selected boarding point as hinjawadi bridge, time got changed to 12:00 AM 31 may 2019, that was a bigger glitch in their software/website... And when i tried to contact goibobo or aatmaram travels, nobody was picking phone... Sheer irresponsible and totally unprofessional low class...

I booked two train ticket for 21st may which were not confirmed. I even booked two tickets before that but i did not get the refund in original mode of payment but as gocash. I want my refund in my bank account through which the payment was made. I could use the gocash just for making bookings from goibibo. I want my refund to be shown in my bank account....

Dear sir,
Yesterday 29/5/2019 i was booked my ticket to name - aarav shukla in indigo airline there booking id is - gofld5be[protected] but these transaction was failed but in my account the booking amount has deducted (4932 rs).
I tried to call goibibo customer helpline number but i didn't found a option of customer service representative.
Sir, pls provide a information when i refund my amount.
I hope u consider...

Dear sir, myself sourabh kumar vishwakarma, go for railway exam in prayag raj and booked a two ticket in rajshila travels through goibibo on travel date 30/05/2019 from delhi to prayagraj. But the bus are not drop in my destination, bus are under rto raid in kanpur due to extra load and its drop in kanpur at 10 am. So i want to give me my total fare because of service not complete.
Pnr no. 10200
From delhi to prayagraj
Board...

I tried to book a ticket with goibibo
But at transaction page it failef and ticket got cancelled
Also 6014 amount got deducted from account
And a message with words "6014 has been sent to ibibo group private li gurgaon"
So ticket not booked money is deducted...
Please kindly refund it as soon as possible
Refund it otherwise action has to be taken from my side......

As i have book flights from surat to haydrabad with return ticket.
My return ticket have written july month instead of june month so we try to reschedule ticket but goibibo take charges for that and they have not mention any details regarding rescheduling process on there website. So i want my rescheduling free of cost and also i was call in customer care twice and they do not reply of our quotation perfectly please proceed as soon...

I booked a train from DLI to Jind Junction through goibibo app for 26th of PNR:[protected] and TRN:12481. The ticket status remained waiting and thus was not confirmed. I was therefore not able to travel. I request for a refund of the amount i had paid through the app. I also brought the issue in concern of the irctc. Fortunately they cancelled the ticket and also initiated the refund process. Now the refund lies with goibibo only....

Stayed at oyo flagship 29650 booked from goibibo website. The staff at hotel is good and polite. But the address updated on goibibo is incorrect. As per goibibo the hotel is 1.1 km from durgapura railway station but in exact it is 13 km away. Hotel has repeatedly sent emails to goibibo to update the same but they have not done it yet. Also, even after paying the complete amount on the goibibo website at the hotel i was asked to pay rs 290...

Hello,
I booked an Internation trip via Goibibo and i had added a connection protection to my itineary. However when checked online it was not listing on my Trip details. Contacted the company staff and they told me that the connection protection has not been added and it can only be added at the time of booking. However no where in the terms and conditions it states that it can only be added at the time of booking. Please see attached...

My name is mayank garg. I booked the flight from goibibo 1 month ago and they showed me a connecting flight from delhi to bangalore i. E delhi to hyderabad (Spicejet - 9:30pm on 15th april) and hyderabad to bangalore (Air india - 3:30 am on 16th april). When i reached airport then spicejet confirmed that their flight is running at 12:30 instead of 9:30 pm and they have told the same to all the booking websites but goibibo didn't updated and...

Hi i am unable to write review. I see my review option is not given in my past bookings. I used to earn gocash & help other travelers by posting review. I have already share concern with customer care but still problem not solved. Kindly give review option. My registered number is [protected]. Recently i stayed at ranchi. Kindly solve it. My request tracking id is goibibo[protected]....

Fligh no. 9w389
Pnr – ksqqwb
The air ticket was booked from goibibo app on dec 25, 2018. The flight was cancelled on 12.03.2019 from the airline side and request for full refund of fare amount was submitted by me on 12.03.2019. It has been more than two months, but till date, the amount has not been refunded back to my account. How can there be so much delays in getting refund in this it age? The refund should not be more...

We own a micromax service centre. we have an online portal named MTK providing sales and services among micromax partners only. we have made payment throgh online net banking using ur gateway. then showed payment failed and reopened the page for online payment again. once it showed payment failed but deducted from account.

kindly help to refund the amount....