Ibibo Group / Goibibo Complaints & Reviews

As it has been more than 2 month, I haven't receive any updates on refund or any kind of follow up regarding my jet airways cancelled ticket.
Every time when I contact to customer care they always give the same answer stating that Jet Airways had not initiated the payment.

My booking id:TUAKDW33W.
PNR : XUMBUR

According to jet airways email that I have received earlier, it state that the payment...

I had booked a train from dli to jind junction through goibibo app for 26th of pnr: [protected] and trn:12481. The ticket status remained waiting and thus was not confirmed. I was therefore not able to travel. I requested for a refund of the amount i had paid through the app which was answered in denial of any such booking having been done by me. After this i again complained and goibibo team informed me that the refund has been completed...

Booked hotel in Shimla. Nabha Guest House. But hotel denied. They said they do not accept online booking. They havn't listed their hotel in goibibo. I want refund. And my complete day was wasted. Unprofessional behaviour from goibibo. I called goibibo customer care but they didnt responded. I was stuck in the middle of nowhere.

Bkng Id: HTLLK5RK8S...

I had booked my international travel round trip from Muscat to Bangalore three months in advance only to know that my flight is cancelled without any prior notification neither rescheduled.

I was made aware of this information only when I reached the Airport in the evening on 6th June’19.

Booking Id: AMDJAPJQD Booked on Fri, Mar 15, 2019

Compliant Number: 28033361

Questions to...

Dear sir
i have recently booked a hotel at Jaipur from 1 june to 4 June 2019. my payment have successfully deducted and booking confirmation will get by me.. but at the time of check-in the hotller are say your hotel are not booked...then i have so many problem during the summer season and i have complaint to go i bibo care but problem not solved and my payment was not refund till now. detail are enclosed...

Booking...

I Rashpal singh from jammu I have booked cab throughn goibibo from delhi to jaipur on 24 may-19 (Advance Receipt No. :CPAR[protected]but the cab not reached on destination when i called to customer care regarding cab he send the driver number when i called to driver he also again send the new driver number finally when i called to new driver he not responding i had lots of calls to him but he not responded and not reached any car from ur...

II opened mail account [protected]@ibibo.com in ibibo and that mail id i given in my fb account and some other websites.. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail and also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once....

Complaint no : 27517498
This is pending over a month now
Disgusting customer service
No revert from goibibo company yet

During my journey from Mumbai to Malvan and back I had to pay extra money because of the driver .
As he misguided us about the route, took us through the longest route, also goibibo should check the police record of the driver before the trip as the person was very arogant, shown...

Dear sir/madem i had book cab from goibibo app from Rishikeshh inn hotel to Chandigarh on 7 june 2019 and the pickup time was 11:45 Am, i had payed advance money as Rs 841 online for this booking, but at the time of pickup i called the driver to ask that where is he and when he will reach at my location
but drive says that he can't come to pickup
due to this i had lost an important meeting
plz take strict action aginst...

I have booked flight ticket 9 member
7 adults and 2 children ticket cost show 32382
And amount dedicat 34623
Ticket amount also show 32382
And bank msg also show 34623
Plz solve this problem

PNR/Booking Ref.: AHMVRT
Status Date of Booking* Payment Status
CONFIRMED 07Jun19 19:18:11 (UTC) Approved
*Booking Date reflects in UTC (Universal Time Coordinated), all other...

Dear team,

I hv done booking for my hotel stay..it says it wil credit the cashback in 84 days bt it has been 6 month i haven't received yet

Kindly find attached image of the cashback for my following booking which i haven't received yet.

I HAVE MAILED THE COMPANY MANY TIMESBUT THERE IS NO RESPONSE REGARDING THIS BUT THEY SEEME TO BE INGNORING .
ITS PATHETIC WHEN YOU PROMISE SOMTHING TO...

I was a booking a flight on 5.6.2019 from warsaw(poland) to new delhi(india).

After clicking on proceed to payment on goibibo app, otp was auto-read by their app & ticket was confirmed.

I was surprised when checked Sms from bank that

" ALERT: You've spent Rs.28912.32 on CREDIT Card xx3022 at GOIBIBO[protected]M on[protected]:10:23:02.Not you? Call [protected]. "

While the invoiced...

Sir I booked hotel in mnali oyo 14150 I have booking confirmed voucher but when I go hotel ower give night amount room to another person I am very frustuate with this andu knowtempeture in mnali is 15 my family stay in mnali on road its very shameful sir please hel me kr refund my booking amount i[censored] not help me I go consumer court for this hotel booking plz help me [protected] my contact number...

I had booked my ticket from BOM to AKL via SIN for 62K INR. I made the payment via net banking and i received a payment confirmation as well. Even goibibo issued a PNR no. too. PNR EDXTWH.

To my surprise they didnt issue my ticket nor did they notify me of any glitch in booking. I even was able to retrieve my payment receipt from the site. When i contacted customer care next day i was informed that they are unable to process...

We booked hotel (anand bagh at pollachi) through goibibo website and payment was done very earlier online. During check in we were denied by hotel management saying our property has not conformed any order from goibibo. We were from outstation beleiving we have a stay here, we have no support from goibibo for alternatives. Complained their support team through chat due to technical error of phone calls. Such a fraudulence should be punished...

I had taken a cab from bengaluru to hindupur (Pnr:carpafchg7vkiss) on 24th may. Due to some glitch on the driver's app, he couldn't end the trip for extra 40 hours giving me an incorrect bill. I have still not received a corrected bill and whenever i call, i get the same reply as we have escalated it and you will get a callback. No callback received yet. Corrected bill still awaited....

Never book anything from goibibo.
I had booked 2 rooms for 2 nights at hotel gourish, mahabaleshwar, maharashtra. The room booked was duplex type with balcony.
Room showed the pictures of bathtub and it was promised that electronic safe case is provided in the room see attached pictures). But in the room, none of these was provided. Goibibo had not provided complete information and misled on many fronts. We make these kinds...

Hello this is maulik vyas. We (5 peoples) booked flights tickets for mascow to delhi and delhi to ahmedabad. My pnr number is e7t7vc. Because of
Go ibibo company's mistake we missed our flight which is delhi to ahmedabad. They wr not made flight schedule properly. It's because their staff don't know time zone of russia and india.

I tried call them from last 4 days but they didn't refund my money and not give proper...

On the date 28th may, i had a booking for deluxe sea view room in rococco ashvem, goa my booking id is htlaefcw9w. At the time of check-in i get to know that the hotelier reserved the property for renovation purpose and provided me standard grande room that cost almost half of the amount i paid for the booking.
I filed the complaint right at the moment to goibibo and they promised to provide me a resolution sooner. For the same the...

https://www.consumercomplaints.inibibo-group-goibibo-goibibo-company-big-fraud-never-think-of-booking-ticket-from-goibibocom-c2352165

Still, i haven't received any response on ticket 28020807 from goibibo.
Since morning i am chasing them through all possible means of communication #emai, #phone #chat #twitter still no response.

They have cheated me had taken money for a return trip and had given me a...