Ibibo Group / Goibibo Complaints & Reviews

I have booked ticket from mobile app Goibibo where bus name mango shrinath travels covering route from Indore to satna showed sitting seats and i have booked the same sitting seats 4 w of bus but after 1 inspection it was okk but after some time tc came and said that no such seats are assigned to you and have to travel sitting in luggage or store room of bus which was quite difficult for me as I’m ill and the journey from Indore to satna is of 14 hours Plss resolve me grievances as soon as possible

I tried booking a hotel through Goibibo for 11010 rs. The payment failed and hotel was also not booked but money debited from my account. It's been 2 days no updates from Goibibo. Please resolve it and help me in getting my money back.

Name. Surendra Mohan Munda
Booking id. TRNAGAWE54MCZO.
PNR. [protected]
Train Name. HTE ST SF SPL. 09070
Date. Fri. 01 Jul. 22

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I have booked train ticket for 3 person with go confirm scheme and 960 was irctc fare and i have paod 407 rs extra for go confirm scheme and after chartpreparing my ticket got waitlisted and as per normal irctc procedure 960 rs(actual fare ) refunded by irctc and go ibibio provided me 1920 rs voucher code and tried to book bus with this voucher and i found it is impossible because its a scam...
Please refund 1920 by cash because i already booked bus by cash

Dear Team,

I have just returned from a 2 month International Vacation, part of which was booked through you and I must say, it was a real mess and terrible inconvenience!

I had a very unpleasant and extremely inconvenient experience with my flight.

I had booked flight QR 4791 on 11th May 2022 from Mumbai to Zurich via Doha.

Booking ID : GOFLIMTAND1F3A[protected].

Basis some tie-up between Qatar and Indigo, I was surprised to find myself sitting in an Indigo flight, instead of Qatar Airways, which I paid for!

Needless to say, there is a big difference in the service experience between the two (in flight entertainment/dining to name a few)!

I had a baby stroller, which I was told at the check-in counter, to carry with me till the aircraft gate and hand it over to the flight attendant there. I was given the attached baggage token for the stroller. On reaching Doha, I checked with the flight attendant before alighting, and she assured me that the stroller will be sent by the airlines directly to Zurich and I need not collect it in Doha. I was told that I have to collect it in Zurich directly.

I had a layover of 6 hours at Doha airport. To be on the safe side, I re-checked at the Transfer desk there too and was informed that I need to collect my stroller in Zurich directly.

On arriving in Zurich, to my utter dismay, I was informed that the stroller has not reached Zurich!

I had to waste 3 hours at the airport and missed my pre-booked cab to my hotel. Zurich airport said that the airlines failed to transfer it in Doha and ship to Zurich!

I was asked to collect it from Zurich airport after 2 days, while they make arrangements to get it from Doha.

The reason someone carries a stroller to another country is because it is a necessity when travelling with small children!!

For 2 days, I was restricted in exploring places that I had planned to visit in Zurich as I could not manage with my child without the stroller!
And after 2 days, I had to waste another day travelling back to Zurich airport (4 hours to-and-fro) and then spend another 3 hours at the airport to get through the red-tape involved for such things! And the stroller arrives in a damaged condition! In addition, the expensive cost of travel in Europe when travelling on a 4 hour journey to the airport! Plus the pre-booked cab fare I had to forfeit when i landed in Zurich (mentioned above)!

So 3 whole days of my Europe holiday were wasted just because some staff did not do his/her job!

I want this complaint to be addressed by your senior management, to know how your lapse has been so very inconvenient and irritating! I seek an urgent and favourable response to my complaint, as you have left my family utterly disappointed, irritated and frustrated for the loss of valuable time and money and baggage damage on an international trip!

Regards

Yorick Pereira
Tel No : +91 [protected] / [protected]
Email : [protected]@yahoo.com

I booked an international flight with goibibo and the schedule of the flight was changed by airline. I received an email that I can apply for refund. I did not like the new schedule and called the customer care to confirm if I will get full refund after the cancellation. The rep checked with airline and confirmed that I will get full refund after the cancellation. I went ahead and cancelled the flight and rebooked on another flight. After...

I had booked for the seat No 4A to 4C in flight number SG-320 for which I have paid the extra pricey but at checking in I have been provided with seat No. 13 A to 13 C. Please resolve it.

I Booked Train Ticket BY GOIBIBO ON 10.06.22 Paid Amount RS, 867.00.But Train Ticket Booking Failed By Technical Issue, You Paid Momey (RS, 867.00) REFUND WITH IN 5 TO 7 DAYS .Got Whatsapp Message From GOIBIBO Team.But Till Now (02.07.22) My Money Not Refund BY GOIBIBO TEAM. I Called to Customer Care Number[protected] But There Is No Option To Speak Customer Care. I Send Complaint To GOIBIBO Mail IDs ([protected]@goibibo, com /[protected]@goibibo.com /[protected]@goibibo.com /[protected]@goibibo.com) But No Any Reply And Response. I Saw The GOIBIBO Reviews At Google Play Store App. So many People Suffering not Recevied Refund Money From GOIBIBO Team. Now Iam Think GOIBIBO Company Fraud And Looting Money From Public. Indian Govt Take legal Action Against GOIBIBO and Some More Online Travel Agency,

My ticket to the game tonight at

My payment for the month of December is a good time to

My booking date change help me

My ticket not book my payment debit

Hi, i was trying to book ticket from Mumbai to Sydney via cathay pacific and used internet banking as payment mode and chose union bank of india.

However after submitting the request i got the amount debited message but error on the airline site and did not issue the ticket.

Can you please look into the issue ?
I would like to reissue of ticket if possible else refund
AMount debited - 82427

Name - Manish Sundaram
Flight - 17th July Mumbai to Sydney (FlightCX2660toFlightCX101)

Hotel booking ID :- [PROTECTED]
Hotel name:- Capital O 79601 Wynd hotel and banquet
Date :[protected] and[protected]
I had booked a hotel in Mumbai for 2 days on[protected] and[protected] at Capital O 79601 Wynd hotel and banquet from goibibo I was traveling from straight pune to Mumbai for a meet there was heavy rain that day and I rushed to hotel that I booked when I reached the reception they said that they won't accept my check in because they have no tieup up with the goibibo now I was shocked that I had booked it from the site and how come they are saying that they have no tie up with them the reception girl told me to call the customer service this was the first time I looked after the goibibo customer services there was nothing but an automation call had zero revert from them I had no choice but to leave the hotel because they told me that they will charge me 1800 separately for a room I was sooo disheartened that time had got no help I was searching for the hotels in other areas in that too heavy rains is that how you be treated as a customer its been 10 days I have received zero help from them I had suffered those 2 days just because of goibibo
I request consumer complaint forum to help me with this I am fedup

Thanks
Amin shaikh

Was tryig to book train tickets and for

Cancellation refund date change in