Ibibo Group / Goibibo Complaints & Reviews

Booked a hotel for 4 nights, due to emergence i have to left the room. I want to request a refund process but in the goibibo app there was no refund request. Also marked mail and on the tweeter highlighted the issue, till time there was no response from goibibo side. After 24 hrs they will answer, we can't even help you. Please request you to look in to the matter and help in the refund case....

1. I was traveling to kuala lumpur from pune via chennai and trichy on 20 april 2019.
2. My first flight pune to chennai spicejet sg929, pnr:m5uf5v, which was delayed by 1hr and 50min
3. Then from chennai to trichy airindia ai9557, pnr : yympt which was delayed by almost 8hrs due to which my next flight from trichy to kuala lumpur was missed, which was scheduled on 9:25am flight no: ak24, pnr: f2iy5r.
4. I tried customer...

1. I was traveling to kuala lumpur from pune via chennai and trichy on 20th.
2. My first flight pune to chennai spicejet sg929, pnr:ifmg3u, which was delayed by 1hr and 50min
3. Then from chennai to trichy airindia ai9555, pnr:yymqh which was delayed by almost 8hrs due to which my next flight from trichy to kuala lumpur was missed, which was scheduled on 9:25am flight no: ak24, pnr: uqc87p.
4. I tried customer care but...

I had booked a cab for airport transfer on 17/04/19 late night. I had to schedule my travel on 16/04/2019 for which i paid an advance of rs.269 through online transaction.
But, since then i didnt receive any information about the cab whether its about to come or anything else nor i got the refund for advance amount paid. Now i want the refund back though the medium which was used to pay advance....

I tried booking flight ticket from kolkata to bangalore (For 19th may 2019) on 24.04.2019 from goibibo website. It said that the payment failed but the money was deducted from my bank account (Bandhan bank) for the same.
The flight booked was of indigo, number - 6e345
Reference id : gofld[protected]
I would like to request a refund of the payment.
Screenshot of the goibibo webpage has been attached for details....

While booking due to ur auto system my child name wrongly admited so plese make proper corection i booked return journy from mumbai to banglore from 1st may ret on 6th may 2019. My hild name is nabha mane my booking in is gofldd[protected], 2) tuarbzfmo
Ticket no are[protected],.[protected]
My child age are 5 yr old, i bboked air india flight...

Dear Team,

It's been a month and this case is yet unresolved.

Goibibo has turned a real mental torcher and harassment to our life. With you guys, customer can never have safe or hassle free journey..

We are not being paid for following up for our own money / losses due to Goibibo.

Resolve this issue or be ready to pay compensation for extra cost we incurred to book another flight...

Hi,
I have tried to book railway ticket though Goibibo mobile app.But booking has been failed and till now I did not received refund. I took helped from online automated support system and they told me that within 4 -16 days refund will be credited but I did not get any refund.
Below is details :-
Booking date - 31/03/2019
Mobile no:- [protected]

For more details please find some attached screenshot.br...

This is to bring to your kind notice that i have order for weight loss products from Keto.in but they are saying they have not received the money. it was debited from airtel payment bank.

Payment debited on:[protected]
Debited amount Rs:3372/-
Payment made at IBIBO WEB
Transaction ID:[protected]

Kindly do the refund at the earliest.

Thank you,
Regards,
RATNA...

I have been trying to contact you from 5 days to confirm my booking from bangalore to napoli.. Y'day i received mail saying that u will contact me in 2 hours but didn't receive any call.. I have my visa tommorow plz call and confirm.. Being a travel agent u people need to be b more responsible.. Your customer support should be effective and efficient.. Waiting for the call

Raksha suresh
[protected]...

Refund is under process saying that they are contacting the airline for the refund.. But the airline has already emailed us to claim the full refund from the agency from were we have booked ticket.. But goibibo customer care isnt responding for that... Its not our fault that the flight has been cancelled its your lookout.. The consumer should get the refund as soon as possible../so that other ticket can be booked..19000 rs is nt a matter...

My name is Venkatramana S Bhat. I have booked 2 seats in an AC bus from Udupi to Bangalore on 19.03.2019, ticket no.RBN34ED9DA4. On 19.03.2019, the bus operator informed me about cancellation of AC bus and have asked me to go by ordinary bus. I refused and cancelled my tickets. The Bus operator cancelled the tickets and informed me to get the refund from Goibibo as the tickets were booked through Goibibo.

Since then (19.03.2019),...

My jet airways has been cancelled.. Goibibo asked me to wait 48 hours but it's been 4 days.. I have my visa tommorow and if my flight status shows my flight is cancelled my visa will get cancelled.. My connecting flight is also showing cancelled... Plzzzz i beg u ppl to call me and clarify me in 2 hrs..in ur app my connecting flight to napoli through air france is also showing cancelled.. Plz cal

My jet airways pnr no-nhhtfrbr...

This is reference to flight ticket booked from gwahati to bangalore on 20th april.

The flight was cancelled from jet-airways directly and was communicated several times via phone.

It has been over a month sice we raised a refund request on goibibo but no response.

Can you please return back the money and take immediate step?

Pnr-9w660

E-ticket no[protected]...

I had booked a flight from mumbai and delhi and then rescheduled it. Only the date was changed. During the reschedule, money was adjusted and the new flight was booked. That flight was cancelled. Goibibo returned the extra amount i paid for the new flight but is not giving me the money that was readjusted from the earlier flight. I have called them 6 times, mailed them more number of times but no feedback at all. I am completely disappointed....

My wallet is locked and i can not use my credits there in the wallet. This is so frustrating, i dont understand the reason. I tried to reach out to speak to customer care executive but i doubt if they have that service.

Please help. Me resolve my issue. Can we write to them our issue if we have complains?

My mobile number linked to account is +[protected].

Thanks...

Dear goodnight,
Today i booked a volvo bus through your website and bus belongs to speedway travels which is sleeper class bus i paid amount 1339 rupees. For confirming i called bus operator number for the departure and arrival status then they said we cancel the bus today and. If you want to go then we can provide bus tomorrow only. So just tell me i have emergency today so how can i travel tomorrow. So please refund my money to...

I booked a room at OYO 136 Townhouse anuj pandey from 20th April to 22nd April (Booking ID - HTLZAJCKB2) but when i along with my wife reached at the location, hotel does not exist. After roaming here & there for 1 hour, i called at the shared number from goibibo and taken the mobile number of the property but unable to contact anyone as number was not reachable.
Now its been 1 & an half hour and i called goibibo customer care support([protected])...

I have booked flight tickets from mumbai to heathrow for 24th may, transaction id being - vt191100079000010753156. I paid on 18th april, 2019.

Goibibo booking id is goflimu6dbab[protected]

We have been constantly following up since the time we have booked, as the amount of rs 53, 499 got deducted as soon as we secured our booking. Toll free number which is definitely not helping and gia being super useless, there...

I was booking a ticket for ypr to hwh for train no.12246 for 30th may, 2019 against ref. I'd. Trnafb8zqrep9j for rs.4300/- paid and debited my sb account but ticket not issued reasons issue failed. And i was informed that the amount will be credited to my account within 5 to 14 days. Since 12 days already passed but no refund effected. Request to take immediate step
S to avoid complicacy.
Nkdas....