Hi i am unable to write review. I see my review option is not given in my past bookings. I used to earn gocash & help other travelers by posting review. I have already share concern with customer care. Many days has been passed & my issue is not resolved. Kindly give review option. My registered number is [protected]. Recently i stayed at ranchi. Kindly solve it.
May 25, 2019
Complaint marked as Resolved I contacted goibibo helpline no & my concern solved. Now i can see review option coming for my recent stay.
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
May 12, 2019
Updated by Shubham Kumar pandey1 My hotel stay in ranchi has been completed but not able to write review for hotel.
Verified Support
May 13, 2019
Ibibo Group / Goibibo Customer Care's response Dear Shubham Kumar pandey1,
Greetings from Goibibo.com
This mail is in reference to your booking id:
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Regards,
Team-Goibibo
Verified Support
May 15, 2019
Ibibo Group / Goibibo Customer Care's response Dear Shubham Kumar pandey1,
Greetings from Goibibo.com
In reference to your concern, we tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to.
Please be advised that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP:
Within India:[protected] /[protected], Calling From Abroad: +91-[protected].
You may connect with Goibibo anytime to assist you further.
Further, we request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check the details.
Awaiting your response.
Assuring you best of our services.
Regards,
Team Goibibo
Verified Support
May 16, 2019
Ibibo Group / Goibibo Customer Care's response Dear Shubham Kumar pandey1,
Greetings from Goibibo.com
We are resolving this case, as we have not heard from you after the details requested for investigation.
Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP:
Within India:[protected] /[protected], Calling From Abroad: +91-[protected].
You may connect with Goibibo anytime to assist you further.
Assuring you best of our services.
Regards,
Team Goibibo
May 18, 2019
Updated by Shubham Kumar pandey1 Hi Goibibo
My booking id : HTLG9T7DUH
Mobile : [protected]
Email: [protected]@gmail.com.
Kindly solve this isuue . I already called customer care but not got resolution till now.Many days has been passed.
