Ibibo Group / Goibibo Complaints & Reviews

Dear sir
As I Rohit goyal booked ticket from ccu to can and return flight on 17 th may and 23 may, but as status is still showing status pending, I am not getting proper answer from goibibo customer care also as they are not responding as I have to go on 17 th may 2018 please confirm so that I can book another ticket or I will get confirmation, please see the same I have booked from [protected]@yahoo.com and mob no [protected]...

Tried contacting goibibo regarding my refund but no one is responding. We tried calling but there is no number we can get connected for our bus travel complaint. Also there is no response on 24/7 helpline or chat option. We are higly pissed off with pathetic services. Our money is still pending for refund. We payed 8000 for AC Volvo bus from Bangalore to Goa and bus provided for travel was not Volvo and got breakdown just after 4 of journey...

My self satadal ballav my e-mail id - [protected]@rediffmail.com, booked hotel through goibibi on 5th april to 6th april at kota kanha palace and the bokking id is htl488myps and hotel bokking id is [protected] for an amount of 4550.0 rs for 03 rooms, but when i reached the t hotel. Hotel management denied room stating they have withdrawn the online booking with goibibo and we were denied room and have to book another room with much difficulty....

My pnr jql69v, got msg from air astana saying that the flight to almaty is cancelled for 24th may.

Air astana will initiate the 100% refund thru goibibo only, as i booked the flights thru your website.

Non of your phone numbers are working and email is getting auto response.

I need to talk to your rep. So that the refund is processed asap.

Plz contact me on my email
[protected]@gmail.combr...

I got an email from Air Astana saying our May 24th flight has been cancelled.
Goibibo still hasn't informed about the same. I have been incessantly trying their toll free numbers but the ivr has no option to speak to a human. It self disconnects the call after saying they will send a link and you may handle it online.
Their app has an assistant Gia but it's a robot and no pre written questions match my question.
Basically...

With reference to current news of jet airways shutting down their operations, i have received an email today morning from jet airways that my flight as per the details below is cancelled and that i should contact the agent for refund. I have been constantly messaging ibibo through mobile app but not getting sufficient response to my queries as it is auto generated. We expect go ibibo to contact us just like jet did and inform us about the...

I tried to book 2 train tickets today, they debited money from my account but ticket didn't get book. My go cash is also used. I want my go cash amd money to recive back.

My go ibibo account number is - [protected]
User name is - pragya lukhey

I did the transaction on 18/04/2019.

I was booking railway tickets from indore railway station to bhopal railway station. Kindly help me to receive...

I booked hotel at gurgaon through goibibo, the service is pathetic and there is construction is going on, smelly area, hotel is not convenient for stay, i want cancel the booking and i want refund of that amount.
Oyo flagship 532 sikanderpur metro station, gurgaon
Booking id - htlsu4nv5g

Goibibo group is not replying on it, they told were working on it...

I have made payment for intl flight from beijing to coimbatore for 28 may 19 on 17 apr 19 at 1526 hrs. But booking confirmation has not been received till now. There is no contact number existing to speak to customer care, only automated ivrs is available. Tickets fares have increased now if i want to book again for same flight. There is no option shown in the site to camcel the booking. I'm really stressed about this carelessness attitude...

All the jet airways flight have been cancelled, and it does not show it in my goibibo account that the flight is cancelled. I have a booking with Korean air and it includes a jet airways flight as a code share flight. I need new alternatives and no one from ibibo is ready to help. No one picks the calls as it always say to people calling right now....

My husband made a flight booking from your app and now he wants to reschedule his flight. Customer care number is just useless it says v r hvnd lots of call so visit app or website. When v try to connect through app response comes after 15 20 mins. V r trying for last 2hrs but not able to reschedule the flight. Who is responsible if the flight cost increases?...

Hi,

I had booked a return travel ticket from amsterdam to kolkata via goibibo. Jet was the primary flight operator (Mumbai to amsterdam) of the international part. No issue was there while coming to kolkata but now jet has stopped their operations formally and even they put a public notice on their website today 17 apr 2019 that today was their lasy flight and they are suspending all other domestic and international flights....

My wallet is locked and i can not use money. It is a cheating by goibibo to their customers. It is not ethical practice to cheat its own customers
My registered email id is [protected]@gmail.com/[protected]
Go cash earned is showing credited is my account but i can not use and msg is notification showing that any suspicious activity is done in my account but no advance notice is given before a action like lock the wallet and not...

We were booking the flight ticket from Delhi to Brussels through goibibo website and the date for booking was 21 April. After the payment the booking date is changed to 28 April. I wanted to change the booking for 21 April, tried calling the number provided but due to some high volume I am not able to reach the customer care (emails, phones, chats). Please help us resolve it asap. Its an urgent case.

Even when we chatting with...

Dear Team,

Greetings!

Yesterday I had booked a hotel for three nights stay in Kolkata through GOIBIBO WEBSITE.

Yesterday I had call to hotel care taker-[protected], they denied to check in because electricity is not available at hotel @ 12.30 night.
Hotel care taker was confirmed to OYO to this problem.
Hole night I was calling to OYO -[protected](night 12 :30 to 1:30 Am on my mobile)...

Whomsoever this may concern,

We have booked 8 rooms in travel inn, dharwad (Oyo - 22528) for the apr 21st under the customer name "sneha kulkarni". Go ibibo booking id - htlddecwxq, hotel booking id - [protected]

The hotel guys had called up today and cancelling the booking, reason given was for maintenance.
How can you cancel at last moment when the purpose of booking a room was for the marriage events....

I have booked business class ticket through Goibibo on 16th April 2019 for two persons. I have received a confirmation mail stating that the booking is confirmed and it clearly shows Business class in the mail. But I have received a mail from Emirates that the ticket is confirmed in Economy class. I have booked for business class then why its Economy from Emirates?

Tried a lot to reach goibibo team but no use. They does't...

I have booked a ticket from mumbai to kathmandu where the connecting flight is from delhi and it is booked in jet airways pnr no: sfgxea flight no: 9w260 for 11th june 2019. As jet has been closed now, i want to know how you will accomodate me in other flight. I am trying to call but unable to speak to any officer of goibibo.

I request you to call me back or find a solution to this and reply.

Thanks,
br...

I have done two bookings using my credit card for my cousin mrs vijayalakshmi iyer and her husband mr vs iyer for bom-phl-bom. The journey is to commence on apl 26th. Unfortunately, mr iyer had to undergo emergency angioplasty and he is not fit to travel now. Hence we have been seeking re-scheduling the journey dates for both the passengers for the past one week, but in vain. So many calls were made to the call centre. We are given only false...

Dear Goibibo team,
Ur organisation had charged me twice payment for booking dtd. 12.4.19 instead of making so many follows Goibibo is not refunding my money of 774.

Pls refund my money or i would be bound to come thru legal action for harrassment.

Thanks & best regards

Rajan pratap
[protected]...