Ibibo Group / Goibibo Complaints & Reviews

Hi Team,
I have booked Hyderabad to Ahmedabad filight from your portal and the ticket booking details
PNR: Z6BITL

I had a call with spicejet and they are sad that flight was cancelled and they will refunded the amount from their side or they will arrange the same journey in next flight. But goibibo team cancelled my ticket without my informatiom and refund also not give fully. but till now i have not yet to received...

Hi team,
I have booked my mumbai to guwahati filight from your portal and below is the ticket booking details.
Pnr: nzrmxa

I had a discussion with jet airways and they have refunded the amount from their side but till now i have not received amount from you and there is no response from your customer support.

Request you to please refund my amount asap.
Contact no:[protected]...

I had booked a cab for airport transfer on 17/04/19 late night. I had to schedule my travel on 16/04/2019 for which i paid an advance of rs.269 through online transaction.
But, since then i didnt receive any information about the cab whether its about to come or anything else nor i got the refund for advance amount paid. Now i want the refund back though the medium which was used to pay advance.

Details of the transaction...

Dear sir
I am privilege customer of goibibo and i have following complaints on my account i'd : [protected]

1. I faced problem in my last travel in shimla on dated 12th may to 14th may. I faced no of problem regards hotel likes direction not correct,
Not as per booked 1bhk (Only roomm available)
Bathroom condition worst.
I complaint instantly on goibibo and oyo but i got no response from that side...

Dishant pasrija who attached the car (Pb01a8673) with goibibo. And this car is drived by gurwinder singh. Distant pasrija is not give the proper salary to gurwinder singh he is worked 23 days in the april month. He gives only 17 days salary. On 6 april 2019 dishant pasrija take booking with another app but he can't pay for this day when his car is in service station he can't pay that is not my fault i am 10 day continue out of station. But...

Booking id: naki4bkjb
Indore to bangalore on 2nd june 2019
Booking confirmedbooking id: nakmum4xt, bangalore to indore on 8th june,.

Goibibo has booked the 2 tickets in my name
Passenger 1: jimmy rajdeo sah
2. Jimmy sah
The name of second passenger need to be change to mr. Sumeet singhvi

When i have called them they transfer me to the airline air asia and the airline transfers...

Hi team,

I had booked the ticket on march 29th, to travell on date april 17th. Till today status is booking under process. If i call also it will say there is no recent booking with this number. Not able to cancell the ticket also. Wrote a mail no reply. Tried to chat no use.

Booking id : trndfash53nzg7
Screen shot has been attached for the reference....

Further to my booking confirmation mail, i would like to bring to your notice that i only searched for booking on 27th june, thursday night. Due to some suggestions i think my mother happened to book it for 26th, which was the suggested date by your site.

I have been trying to call your call centre numbers continuously to rectify this but it is not working.

I need urgent help with this booking as i can only fly...

After choosing for zero cancellation protection also goibibo denied full refund of my ticket. It is a fraud company. They fool the customers by charging more amount and now they stopped responding to my call also. It is a fraud company so please be aware of this fradulent company and dont make any bookings through this website. Very poor service and support from goibibo...

I had booked a flight ticket on 15th april, 2019 from delhi to ahmedabad with a travel date on 18th april, 2019 (Vistara airlines morning 8.45 am flight) from my brother mr. Vipin agrawal. The mode of payment was upi. The amount of rs. 5953/- was deducted from my kotak mahindra bank account. There was an email received from goibibo confirming my booking bearing booking id tuafls37u and pnr tqkojg. But being unable to receive my e-ticket claiming...

My refund has not been processed by goibibo people it's been 30 days. My ticket number is[protected] and my pnr is hqlmfi which is been split from the old pnr jkxkur as they were traveling and i was not traveling due visa problem. And now they are not processing my refund and it is causing very much inconvenience. Thry have mailed me regarding the refund also that i will get full refund and also delta airlines have mailed me of getting...

I am regular user of goibibo yesterday evening i booked hotel in paharganj new delhi from 19/5/19-21/5/19 3rooms deluxe room with breakfast on luv kush deluxe hotel my booking id is - htletr7ljs after booking i received mail as well msg also when i see voucher i got surprised because in voucher only accommodation write no breakfast.
So pl rectify and provide me accommodation with breakfast if it is not happen i will never use this...

Sir/ madam


I had booked a connecting flight for my parents from kolkata to delhi and delhi to amritsar through goibibo on 14th april 2019 vide pnr ddi8tc and flight no. 6e6616. The flight was to depart from kolkata at 1305 hours.

To my utter dismay when i tried to check in i got a boarding pass stating that my flight timing now is at 1605 hours with flight no. 6e206 which means delay of around 3 hours...

I have booked a flight delhi to mumbai.. But right now i have called jet airways for refund they said your travel agent will pay you the amount contact them, i contact goibibo support but still its showing refund under process how many days you will take guys already one mnth above has been gone through..

[protected]@gmail.com
[protected]
[protected]

Check my details...

I have booked a flight ticket from kolkata to indore (Which is a round trip). The transaction was dated 06th may 2019. The mode of payment was upi. But my ticket was not confirmed and the ticket fare of amount rs 5963 was also deducted from my bank account. The paytm upi has successfully transferred money from paytm. But goibibo was unable to book a ticket.

Please refund my money back to my account as soon as possible....

I have been following up with Goibibo team from last couple of weeks regarding the status of my refund. I have received a confirmation from Jet Airways over email that they have processed the refund from their end. When I informed Goibibo about this, they did not believe it in the first place and kept on saying that they have not received any update from the airlines about the refund. When I agreed that I can show them the email, they asked...

I was trying to book new delhi to haridwar tickets from goibibo site and same was debited twice from my account in the following reference id
Trnafbw3hrwm3t dt 4-5-19 and
Trnafbw3dwydun dt 4-5-19
I got refund of trnafbw3dwydun dt 4-5-19 but not of trnafbw3hrwm3t dt 4-5-19
On chatting with helpdesk they are not understanding and gave reply of trnafbw3dwydun dt 4-5-19.
I also require refund of trnafbw3hrwm3t...

Booking id:htltstuaq6
Worst experience
I have booked a hotel using goibibo for mount abu location booking date[protected] with booking id "htltstuaq6", while i arrive at abu on 4th-may-2019 at visited the hotel for check-in hotelier told me they don't get any booking from goibibo.

I called to customer care and wested my about 2 hours on call to resolve this issue.

They told me i can book...

Spicejet has processed my refund, now my money is lying with goibibo. Goibibo has to refund my money. Attaching email for reference.

Dear sir,

Pnr:-w9wn7m

Greetings from spicejet.

This is in reference to the trailing mail.

Please be informed that as per the refund of inr 5, 305 has been processed from our side to the same agency through which booking was made. Please...

I had a jet airway booking for the month of june (2019), since the flight has been cancelled, i am eligible for a refund, which the travel agent (Goibibo) do not bother to process it since a month almost. Inspite of the calls and emails and message to them on social media, nothing seemed to be effective.
Kindly if you could help me receive my refund, would be great.
My goibibo request id 27678309.

Thank you....