Ibibo Group / Goibibo Complaints & Reviews

I was booking a ticket for ypr to hwh for train no.12246 for 30th may, 2019 against ref. I'd. Trnafb8zqrep9j for rs.4300/- paid and debited my sb account but ticket not issued reasons issue failed. And i was informed that the amount will be credited to my account within 5 to 14 days. Since 12 days already passed but no refund effected. Request to take immediate step
S to avoid complicacy.
Nkdas....

Hi jam bhagirath patel i try booking 26the oct for ahmedabad to goa flight booking in your menu show seat charges for free seat, in make my trip, yatra they says free even air india show free i try many time but didn't't contact so please solve my complain then i book ticket for air india and you don't'tshow meal about the flight so please solve this...

Bus route : bangalore to madikeri
Ourboarding point : kengeri
Travel date : 18 april 2019
Time : 11:45 pm @ kengeri ksrtc pickup point
Tickets booked : totally we booked 7 tickets.
2l, 3l, 5l, 6l, 2u, 3u, s4

Problem 1 : didnt get proper communication about bus number and timing.. We waited more than three hours in kengeri ksrtc bus stand with child in hand even the day was rainy.
The...

We booked hotel at ooty for 19thapril19 to 20thapril19.
Upon arriving at hotel at around 9pm, found that it was locked from outside. Called the hotel reception. They told they don't accept through goibibo and used foul languages. We had to suffer a lot as it was night time, too late to get another hotel and money was deducted by goibibo also.
Goibibo does not have a customer care no to report to also. Again their support link...

Hi,

I have booked a ticket for april 11th. I received a message from airlines on 4th stating the flight had been grounded (737 boeing security issues). Please find attached the screenshot of the ticket and message from airline.

I checked the site given in the message, unfortunately there weren't any alternate flights available and i opted for full refund, the ticket from bangalore to bagdogra got cancelled.br...

I had booked ticket from toronto to bangalore on 7th may and return on 21st august 2019. Pnr no. Pkv65b. I wanted to reschedule the flight date and tried for three days but it did not happen. Then i requested for cancellation. Now it is more than 3 days still i have not got any message regarding the cancellation and refund of the booking. I have called goibibo in all the numbers displayed on the website. And gia was also not helpful at all....

Hi,

I am goibibo user and my booking for train failed.

Money still not refund and Gia support unless and frustrating. Ideally this should be not fully automated and allowed to be escalated so that I don't need to complain here

My registered email - [protected]@gmail.com

I have screenshot of booking status and transaction id etc

I can provide required details as neededbr...

With reference to current news of jet airways shutting down their operations, i have received an email today morning from jet airways that my flight as per the details below is cancelled and that i should contact the agent for refund. I have been constantly messaging ibibo through mobile app but not getting sufficient response to my queries as it is auto generated. We expect go ibibo to contact us just like jet did and inform us about the...

I have booked a hotel in rohtak.
Booking id is htlxayzstg
My mobile no. Is [protected]
I have stayed here at 19-20 april, 2019
After check out yet i have not received any review writing option in my app.
So please provide me review option for this booking.
And also provide gocash + for review a hotel which is main offer from goibibo to book hotel....

Hello sir.. I had cancel my bus ticket booking on 9 april 2019.. After that goibibo send a reference number to track the refund status.. I tried but no information.. I want my refund money in urgent.. Goibibo agent tell to contact you.. So i contact you to sokve my problem.. Still now my refund cash noyt yet credited to my account.. My bank reference number is[protected].

Thankyou.....

I was booking a flight yesterday bombay to varanasi for 20th may, however the transaction failed due to slow internet. They had debited an amount of nearly 8000 and instantly refunded it. I tried the payment again and the samr thing happened. Howrver this time i see the money debited today morning at 6:39 a. M and no refund is received neither any booking is showing. Also i tried contacting them. Tbere is no proper way ro contact. They are...

Hi team,
This is a high priority issue i have booked 2 tickets from bangalore to trivandrum through indigo airlines on 15.04.2019 money 16628.00 got debited from my account but tickets not booked this is really unfair called the customer care and my bank as well too many times but its of no use i need my money as quickly as possible and a call back. I haven't expected such a pathetic service and i need a reply asap.

If...

My money deducted but booking not confirmed, 51000 rupees deducted and here no one to response worst service around 5 days already completed, my name is muhammad mazher ali phone number:[protected]
Please solve my issue and refund my amount or give me new booking on same dates but worst experience ever if solved i will complain against ibibo so be sure...

My pnr number r9lrku. I got message due to some technical issue my flight is cancelled. Help me out with providing re-booking ticket. I talked to air france the answer from air france is attached below. I called& mailed goibibo plenty times from last few days but no response got in return. Please try to resolve my issue as passenger is senior citizen....

Name: kartik garg
Date:19/04/2019
Call:[protected]

Description: when i reach hotel they clearly refuse my reservation saying they don't have tie up with ibibo anymore and i had to cancel the booking and as per the timing i didn't get any refund.

I just want my money back, i even reach on time but they refused to take the reservation hence i had to cancel it.

Please help!!!...

Booked an airline ticket through goibibo for jet airways which eventually got cancelled.
Goibibo however doesn’t inform me that the flight was cancelled.
The company doesn’t have a customer care number where u can discuss the issue being faced, the ones available don’t address issue.
They r not helping us enough to book another ticket or get refund either.
Need your intervention to stop the malpractices done...

I had jet airways flight on may 24th which has got cancelled.. I want to know how and when i can get my refund... Why can't u guys pick customer call.. Everything is auto generated... Seriously fed up trying to contact u.. I'm just feeling i should never book through goibibo.. Make my trip is so much better... They have good customer relations..

My flight details - jet airways
Flight no-9w449
Pnr no-nhhftrbr...

Sir
Today i have received mail from jet airways that flight no -9w577 in which i had booked three tickets from dubai to mumbai on 25th may 2019 has been cancelled as per mail mentioning that if tickets booked thrgh third party. You should contact your travel agent for refunding... Since then i have been trying to contact go ibibo thrgh mob app and customer care no... But not getting satisfactory response and auto-generated or updated...

Dear go ibibo team,

My first and worst experience with you.

I heard about the customer satisfaction at go ibibo that is reason i choose to book through you for my special moment (My honeymoon) but i guess i did a big mistake.

The room was not at hygienic as the bed sheet was all dirty plus mosquitoes was all over.

There was no safety feeling at all as i have to change our hotel...

Unable to contact or reach Goibibo either through call or mail or online support system.

I am Shaarumathi, I have booked a round trip from London Heathrow to Chennai on May 22nd in Jet Airways airlines (PNR-CAIILN) (Booking Id: TUA1R7FJG) through Goibibo on March 24th. The airlines have cancelled all flights and I tried to contact Goibibo by calling their customer care number +91-[protected]. I have tried like 40 times and no-one...