Ibibo Group / Goibibo Complaints & Reviews

I tried to book my train ticket on 30th january hariharnath express from saharanpur (Sre) to varanasi (Bsb) for 24th march 2019 with goibibo. My account is debited with rs. 324.52 but ticket not booked. Goibibo is refusing the acceptance of payment.
Kindly give me confirmed ticket or provide my refund as soon as possible. I request to take immediate action on this....

I made payment of rs.1085/ for ticket booking, but subsequently i found that goibibo fails to book my ticket, and i received a message that my refund is complete, but till now i have not yet received my refund.

This is very bed refund policy of such company in respect of delayed refund, you are simply earning interest on all such refund (Not only in my case).
This is prejudicial to the interest of public or customer.br...

I had submitted the following complaint:
I got an email confirming refund of an overcharged amount per email as given below. However i have neither received the refund nor can i find details from anywhere. Please sort it out if possible, including forwarding it within goibibo as necessary. Thnx1

"on sat, 5 jan at 1:16 pm, isng00781 wrote:
Dear mrs gupta,

Greetings from goibibo.com!!!
br...

Tried to book ticket - during my first transaction, i have done with all the things like passenger details, flight selection, journey dates. My payment transaction was not successful and no ticket has been generated and application has also not shown any successful message. Having thinking no ticket generated i have done the above things for another time. This time all were successful and two tickets are generated making loss of my money...

I was booking a train ticket through goibibo... the ticket does not got booked but the amount from my canara bank account got deducted of rs 544... the bank service providers r telling that there is no such amount refunded.
I am trying to call the customer care of goibibo but its seems impossible to talk with them.
Though they have told through whats app that they refunded successfully but it has not been refunded....

Dear sir i jitendra shaw booking online ticket with the help of goibibo due to some technical problems transaction has been cancelled but money allready debited from my account three transaction done all are cancle
I talk to my bank they says the money allready been settlement to the beneficiary razorpay

Name: jitendra shaw
Ph:[protected]
E-mail :[protected]@gmail.com...

We have our own boarding and lodging in belthangady SAMANYU LODGING it's in karnataka. We have not been registered or partner with goibibo. How can any customer book rooms through goibibo? Because other day one customer came and asked for the room that they ve booked online. Is it possible? If anyone one is cheating on us. can you please give us the accounts details where the money is going?...

Please take my company's against goibibo. I had booked hotel for dtd 21.05.19 on dtd. 09.12.18. During payment, amount in rs. 3230 is debited twice from my account for payment. After 7 days the amount reflected in goibibo and they proceccesed for refund the second time amount with transaction id[protected]. They said that amount will be credited via same payment mode that is used before for payment within 5-14 working days. But it is a...

This is in regards to refund against my hotel booking through go ibibo.com.
I have made the booking for 2 nights (Booking id htlz4p3j22) but before stay i told them to cancel 1 night due to change in plan. I got a verbal & formal assurance that i will get the refund of 1 night. To the surprise things were not like as told as refund was not provided. I raised the same to the ceo level of the company and chased them for a month.br...

I've booked bus ticket via goibibo on dec 13 2018 from bangalore to chennai
(Ts[protected]ciuq) in national travels sleeper class.
Boarding point was tin factory, it is said that it will be a pickup van/bus while booking. Pickup time is said as 10.45 and some contact numbers have been provided by goibibo.
I was waiting at the boarding point and trying to call the operator but that numbers switched off and no response....

Goibibo is cheating with customers. I booked hotel in hospet in oyo 24132. Due to karnataka local political issues, i am unable to use tv in room for full day. Then i raised complaint for full refund from goibibo because i am not satisfied. They called one by one and increasing amount gradually for refund. This is one type of cheating to customer. I want full refund but they are saying we can provide partial refund only....

Hello

On 19/01/2019 i want to book a train ticket, on the payment page, i will choose to pay through google pay, on successful payment I didn’t redirected to Goibibo app . So i checked my bank account and see that money got deducted (INR 8519)but booking not done.
I try to track my booking in Goibibo but I couldn’t find my booking.
Then i check with google pay whether money is reached to ibibo or not, i see...

Tickets booked for garibrath from the go ibibo app. The transaction of 2500was initiated by Google pay. It showed payment failed. I initiated the payment through my other credit card .
I was charged on the credit card which is fine but later same amount got debited from Google pay aslo.
Called sbi bank they denied to help. Called Google pay they denied too and asked me to check with mu sbi bank. Go ibibo does not have any number...

I have faced the worst service from you which resulted in ruining my anniversary. Now the only thing I want is refund of amount I paid for your service, as the service provided by you were not as per what was promised.

Below is the flow of events –
1. Booking - I did booking for Kumar Resorts, Lonavala on 15th January. The booking was for 17th and 18th night. I got confirmation mail from Goibibo that my room is booked...

I have done booking of cardozo beach house hotel in goa on 14 jan 2019. I have paid thorugh google pay (Tez).805rs amount got deducted.. I want refund asap.
Booking id - htl4x99jsk.
Payment gatway id - pay_blrwt2dpzxflzn
. After that i got mail from payment gatway as well thag payment is sucessfull. Still in goibibo it was showing booking did not happen due to failure of payment..
Attaching transcation id and upi...

I faced a hell lots of problem for my flight from melbourne to delhi with pnr no. Y12d8, as my parents were not given wheel chair support event at melbourne airport and also at indian airport, inspite they both are old aged and are suffering from severe osteoarthritis.. It was pretty difficult for them to come out ant took around 2 hours for them to reach out with substantial swelling in both knees of my mother and father, doctors have advisedd...

As part of booking the flight tickets, i was checking different sites and there are few sessions that were opened.
During this time, i guess the names were mixed up. Instead of
Ab and xy the names became ab and xb!!!

Nobody gives these voluntarily. Why cant update the names correctly!!

The min i submitted, i relized this and asked for correction. Its been 18 hours and everytime i was told i will...

I have booked a flight in air asia, from indore to banglore with
Registered mobile no. Is [protected] for the passenger named mr. Teerh
Raj yadava. Contact no. Mentioned in booking is [protected]. Amount
2060 is deducted but booking has not been confirmed. I called many
Times to customer care but problem was not resolved. Kindly pay your
Attention on situation....

I booked a deluxe room at grand bhagavati ahmadabad for 11th and 12th jan. Goibibo offered marginal discount for the same as compared to the rates given by grand bhagavati. After checking in on 11th jan i came to know that my booking was only for room and not morning breakfast which was included in the tariff offered by the hotel. This means goibibo cheated me as the merger discount was at the cost of morning breakfast, offered by hotel for...

I booked a hotel stay from goibibo on 11th jan, 2019 for 2 nights and 3 days for check in on 30th jan, 2019 and check out on 1st feb, 2019 with booking id htlmbuzs24 for the waterfront shaw hotel in lavasa for my family of 2 adults and 2 sons (Age 11yrs and 10yrs respectively). I made a non-refundable booking inclusive of breakfast for 4 o[censored]s and made an upfront payment of inr 9720. The confirmation email that i received mentioned wrong...