Ibibo Group / Goibibo Complaints & Reviews

The stay was booked and confirmed a day ago, however, when i contacted hotelier he said he did not receive any booking from ibibo and nothing has been booked. Also, there was no room available.
It was a room facility and the alternative property which was offered by goibibo was a camp site which was never preferred but as there was no other option available i had to go for that.
This was worst as it messed up the time and...

Hi

I had booked suv cab for five people borivali railway station from hotel punchratna sangamvadi pune on 01jan 2019 our depart time was 4 pm at 3:45 we call to driver (Driver detail provided by sms) to reach in time he said car is on the way but till 4:15 cab was not reached so we try to call him again but his num was switch off so we try to call goibibo helpline num after 20-25 mints call was connected to your executive he...

Hi,

I book a hotel in puri booking id is htl3xe5zwu. First of all i want to mention why i booked the hotel. I wanted a decent see facing room with ac, good communication.in reality there was no mobile and data network in the room, no frequent public communication, no stationary shop, no medicine shop. Every time i wanted to receive a call, i had to go out side of the hotel. I had to waited for long time for an auto or riksha,...

I had booked a hotel in Mumbai for one day from 31st december 2018 to 1st January 2019 from goibibo site for my niece who is 17 years old.
When my Niece arrived at the hotel he was not allowed to enter and was denied to stay stating they are underage and as per policy we cannot allow them to stay.

I had checked the same on the goibibo page and under the Hotel Policy section that if there was anything mentioned regarding...

I had booked a go car and received confirmation that my booking is confirmed however i got a call from one of the executives just 2 hours b4 that there is no car available on that route
Last min i asked if they can help me with some air tickets rather me searching online and the team could not assist me.

Irony was the driver calls me in the morning and said "i had slept and couldn't come can i come now"
If the...

I have booked a hotel room in munnar, kerala, via goibibo for the new year 31 dec 2018 to 1 jan 2019 and paid the full amount online.
Everything was fine, and due to my bike issue reached the hotel late.. As i have already informed via chat.
Goibibo has given a contact number fot the hotel which were the oyo number, and they said they cant track as booking is doñe by goibibo.

The main consirn starts here, while...

I booked a group ticket for 5 people on 2-December-2018 for travel date 3-May-2019. There was a slight mistake observed in a passenger's surname. I checked the option on Goibibo's website and fortunately I found that; however post doing all the processes I received a call from Goibibo and that lady told that this correction can't be done. You need to cancel the ticket. It was actually surprising however, I thought that the cancellation and...

My profile on GOIBIBO shows a wrong email ID ([protected]@dummymobemail.com).
This is NOT my email ID & I have no idea as to how it got associated with my GOIBIBO account.

GOIBIBO is NOT allowing me to EDIT / CORRECT my email ID when I log into my account. Stating it does not allow you to edit / change the email or phone number due to technical reasons!!! (Please see attached Photo)

PLEASE ASK THEM TO CORRECT...

Corbett deer view resort ramnager uttrakhand hotel fraud hotel suggest by goibibo the hotel apply hidden charges in my booking hotel person lie me about charges once i go for checkin then they demand me more money whatever was not wriiten even not informed me before when i go for checkin. Hotel wner behave was so bad. Talk very unprofessionaly. Completly dissapointed by goibibo service and about the hotel. Never suggest anyone to book hotel...

Hi team,

My name is meera and this mail is in regards to the booking done in may 2018 for flight flight no ai174, pnr : hfl9s.
This was my first time when i was traveling with a pet, before booking the flight i had called the air india customer care and asked all my doubts and then i had booked the flight with air india. As i had to carry my pet in the cabin as she weighed less than 5 kgs (She was just 6 months old...

I am very disappointed from goibibo customer services. When i called to customer care every time they put call on hold then never come back or disconnect the call. I called many times for my refund but every time they told that your refund is under process still after 8 days. Once i received an email about refund has been transferred but not reflected in bank account. Again i raised complaint about same and recieved an email stated that your...

My pnr is tcmq5p, i had a travel booking with goibibo on december 8'2018 from toronto to delhi and i wasn't allowed to board my flight cause of schengen transit visa that was required for transit. When i was booking there was no mention of transit visa requirements else i would have never troubled myself with such a bad ticket choice. However when i had called the helpdesk about the same on the day i wasn't allowed to travel i was assured...

I booked my ticket Delhi Bangkok and Bangkok Delhi
for 29th December, 2018 and return on 4th January, 2019
and re schedule request was made more than 3 days from the date of departure from Delhi to you as well as to the web of Airlines.
But to my utmost regret till time tickets has not been re scheduled but told it is confirmed ticket for tonight flight. Ibibo never requested the concerned airline for its reschedule but...

I try to book train ticket through irctc on 26th decembber 2018. I try to pay through ibibo web pvt. Ltd. From my federal bank account money is didected and payment was not processed to irctc. So i didnt get the ticket. Money is didected from my account and ticket is not issued. I want to get back my money. What i need to do for that. If i get the contact no i will call and know about status.
Biju m johnson...

I tried to book 3 flight ticket for kolkata-agartala route. I unable give debit card details in time so my ticket not booked but rs 28530/- is debited from my bank acconut. So plz check this amount is transferred to ibibo group gourgaon account or not. I update my bank passbook anf it show that rs 28530 transfer to ibibo group acc. Plz check if credited to ur account than refund me if not then reply me so that i can complain against bank......

No call back / response has been received from your third class executive and company. After completion of 2 months no solutions have been received so far.

Note: no e-mails have been received on my registered e-mail [protected]@ongc.co.in

Dated december 10, 2018

Dear shri sunny mehrotra

This is with reference to e-mail dated december 10, 2018 forward on my alternative e-mail [protected]@rediffmail.com...

I tried to book 3 flight ticket for kolkata-agartala route. I unable give debit card details in time so my ticket not booked but rs 28530/- is debited from my bank acconut. So plz check this amount is transferred to ibibo group gourgaon account or not. I update my bank passbook anf it show that rs 28530 transfer to ibibo group acc. If this amont is credited to...

Very worst app and services its the very bad experience again after paying online in advance didn't get the proper services of queries. All hotels and services are not as per the mention in goibibo. Its very ridicules app i inform to others don't west your money and time by booking this goibibo app and website. Never expecting and good services form this company. Didn't mention any customer support mail id and even call to customer care no....

I booked a bus in redbus app. While traveling i found lots of cockroaches in the bus and i complained to the redbus they are very careless and they are showing me the importance and they charged me 1200 for the bus ticket but everything is wasted. I can't even able to sleep in the bus and bus operators also very careless and they didn't even listen my words. I want redbus to refund my money and i want a immediate response from redbus... The...

I have tried to make a bus booking through goibibo.com on 23rd december and paid through googlepay.
The booking failed but my account got debited by rs.604. Though the amount has not been refunded to my account.
I have contacted customer care, bank everywhere but no use. Where is my money?
It was my mistake to have booked through goibibo which has very poor customer service. I want my money back.
Attaching payment...