Ibibo Group / Goibibo Complaints & Reviews

My booking id: tuat13qmg flight from port blair to chennai (17th feb-2019) which is cancel from last seven days but from airline or goibibo no one inform us about that and when i was at airport i know about cancel and not a single person is thr to help about this and i have connecting flight so when i talked with goibibo customer care, they told me to take any flight from your side ohter wise you'll miss you connecting flight and we are not...

Worst experience... I booked a car from goibibo to travel from pune to mumbai to board my train from ltt in the evening. Driver details were provided to me 2 hours before trip schedule start however upon calling the driver he refused to come and said there will be another car coming to pick me.. After this, there were multiple drivers arranged by the vendor and dinally no one turned up and vendor called and insisted to cancel the trip. The...

Hi

My goibibo wallet has been locked without any proper reason. I have gocash in my account which i cannot use now. My registered no is [protected].They have also not credited gocash which they promised for my bad stay.When i contacted support they are not giving exact reason for wallet locked. I put my effort to earn gocash so that i can go to next level but Goibibo is cheating their customer.Kindly take strict action.
br...

I recently booked an goibibo airport cab service booking id carpwf9lo0qfyuy. When i landed at delhi airport, i got the information of the cab driver that was supposed to pick me up i called him and he said this is wrong number and hung up, i tried calling him again he explaining how i got his number from goibibo and he was supposed to be my cab driver and he said he didn't even live in delhi. I tried to call customer service but it keep redirecting...

I got a seat book by goibibo on a volvo bus from chandigarh to kullu, on date -19 / sept / 2019, in which i transferred the money which i had transferred from my account to 842 rupees, and the invoices received by goibibo. That is 801 rupees, what is the rest of the said? And why did he not share his details on time, when i shared a request from him, then he gave me 1 month later, because of this problem my job went away, by calling me a...

Travel date -31 jan 2019,
Booking id-htlnae6qlx
I booked a room 3 from goibibo for the people, but the money was completed, and the hotel owner refused 3 people to stay in the hotel, when there was a problem to stop 3 people in that hotel why did our booking goibibo and why did you take money, when goibibo took care on the care, they all thought that we do not mean by this booking, nor we will return the money, they have kept...

I have booked a hotel on goibibo online (Goibibo booking id 'htlyz8hdn4'. After reaching the hotel, the receptionist told us that they have not recieved any payment from goibibo. So they cannot provide a stay there in the hotel. I called goibibo helpline they told me they will call me back in 20 mins. Even after 30 mins i didnt receive any call from them. Which made me call them back again. I told them hotel is ready to give accommodation...

Dear sir / madam
Warm greetings

I had booked by air ticket for europe on dt 21 feb & after 4 hours i recv email of ticket, where i checked that my company's gst details are not mentioned. I called in customer care & told them to update my gst details in invoice. According to indian gst rules, every company have to submit gst return after completing the calendar month. I told to customer care officer mr naushad, that...

I was flying from new delhi to ahmedabad on 10th feb but there was wrong terminal mentioned in the ticket. When i reached terminal 1 (As mentioned in the app) then i got to know that go air operates from terminal 2. Somehow i managed to reach terminal 2 but the gates were closed. Please check the image attached where terminal 1 is mentioned in the app.
One of the goibibo executive told me to have a new ticket and they will reimburse...

I have booked flight round trip from tirupati to hyderabad 22 to24 feb in trujet and paid money. To my surprise i got ticket in air india and entire money is adjusted to onward journey only and my return ticket is pending for want of money. Who gave authorisation to do like this. I do not have such an urgent work to pay rs.10000 and go to hyderabad on one way only. Please let me know why this is done without my permission and who will compensate...

I have booked a room in hotel taj villa in hyderabad but on my arrival i was denied to get the room. So i contacted goibibo customer support to resolve my issue they helped me in getting the room in other place which was 10 km's away from that location. Customer support officer assured me to get the reimbursement of my cab fare to go to that place. So i request you to reimburse the same....

I had booked classic - 3 rooms (8 guest) th. Goibibo. At oyo3651 the president hotel, rania, kanpur on dt. 31.01.2019 for check in 14.02.2019 check out 15.02.2019. I had done the pre-payment immediate from credit card for rs. 5699.00
Booking id - htl9h4xpsk advance receipt no. Hdar[protected]
But your hotel properties are not given us room after that oyo area manager shift the hotel but where i had not received proper services....

I booked a train ticket on 14/2/2019 and the payment was successful and deducted from my bank account but the transaction failed and amount dedcted. When i asked goibibo support they said it will be credited to my account in 5 days. On 17/2/2019. They refunded the amount as gocash. Why should i take the refund as gocash where i will be bound to use it for tickets and hotels only. It is my money and i want it in my bank account not anywhere...

"your refund request of rs 1430.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days."

I received this message from the company and have still not received the refund. The ticket was dated 24th dec 2108. Get me the details and the customer care section isn't responding. Please get things in place.

Please...

Hi ibibo,
I booked teo tickets through redbus app on jan18th 2019. The first transaction was unsuccessful. So i booked the tickets again. But i didn't get the amount reversed. When i spoke to redbus & hdfc customer care service they said they amount isn't reversed from the merchant side.
The mail details are as follows...
This is with reference to your query regarding direct pay transaction.

We have checked...

Dear Mr. Verma,

Greetings from Goibibo!

This is in reference to your query regarding the Refund status on booking ID:- TRNAF8ZTNNWF59

Kindly note that the above transaction could not be completed on our website and due to that your tickets could not be confirmed.

As per your concern we have initiated refund for the full amount against the above transaction on 30/01/2019,...

This is in reference to your query regarding the Refund status on booking ID:- TRNAF8ZTNNWF59

Kindly note that the above transaction could not be completed on our website and due to that your tickets could not be confirmed.

As per your concern we have initiated refund for the full amount against the above transaction on 30/01/2019, the refund amount will reflect in your bank account within 5 to 14 working...

I'm writing to enquire about a product (Ebook) which i have just payed for using federal bank net-banking from ssbcrack shop online (Payubiz). But i didn't get the product till now. An amount of rs 65 was deducted from my federal bank account. And the site shows that the "the payment is not successful". And no further action was taken on my money. Will you please make that product available for me unless refund that amount to my account.br...

I have booked air tickets through goibibo on 04/02/2019. An amount of rs.4382. Deducted from my account, tickets were not issued. I confirmed from my bank hdfc, and they confirmed that the amount reached the vendor. I have been continuously following up with your support team, and they allotted one no. As 13 days past yet my amount was not refunded. The complaint no is: 26831670. Do the needful at the earliest, and refund my amount....

I have booked a ticket through goibibo on[protected] via booking id gobusmobe484e7dff7.
Bus type : a/c sleeper (2+1) aadi raj travels
Seat number : 30

The bus operator has denied me to board the bus saying that there is no seat availability. I have informed about this to their customer care and they have also denied me to help saying that they are unable to help me in this case.

Also, i had to...