Ibibo Group / Goibibo Complaints & Reviews

I had to cancel my ticket from phuket to new delhi (Booking ID: GOFLIMTANDC42B[protected]) I have received the cancelled amount in my wallet and later when I clicked on 'transfer refund', it said the amount refund has been initiated. But it has been 12 days and still have not received any confirmation from goibibo. I am not even able to get to talk to the customer support and they are not even replying to the emails.

I had booked tickets for jet airways flight from Mumbai to London, pnr no - GPCMKE dated 06/August/2019 and returning on 19/August/2019 from London to Mumbai, pnr no- OUJWER.
Total 4 tickets were booked in the name of Mr- Jude Samuel.
I have not yet got a refund for these tickets from Goibibo.

I booked a hotel some days prior in NIKHIL REGENCY (bhilai 3, near powerhouse, Chhattisgarh) and the receptionist very rudely told me that she won't give a room of I don't pay 500rs extra because their all deals with goibibo is over...

First of all if the deal is over... How are u gonna take the rest of 1.5 k from goibibo and if deal is really over then why is goibibo still showing ur hotel

They are a fraud hotel and they r charging more amounts in name of goibibo... I request goibibo to kindly withdraw all contracts from them as they are destroying the trust u guys build with ur customers...

Dear sir i have made a train booking ticket .amount has been deducted from my account but i did not get ticket, neither get refund kindly track my amount

Not able to cancel online bus ticket and didn't get refund. Customer care argument with me that no refund will get. PNR no.67TKXVTF
Goibibo GOBUSAND2FBD8C7030
Ticket Number[protected]
Amt 1531

My bus from Delhi to dehradun was cancelled. I applied for a refund but it was not processed saying that the bus was not cancelled. Here are the details of my booking:
Booking ID :- GOBUSANDE6BDEF749A
Operator Name: Garhwal Travels
Operator PNR: 57K4GKP8
Departure Date/Boarding Time: Sat, 23 Apr 22, 02:00 AM
Need my refund

Hi Sir/Madam,

I have booked a bus ticket from Madurai to Chennai on 21-Apr-2022 (Booking IDGOBUS158E536297 • Booked On13 Apr 2022) using one of my phone numbers [protected]. The Bus was cancelled by the operator. In goibibo it is not yet updated and the money is also not refunded yet. I checked the Goibibo app and the status shown there was like the passengers' travel completed. I called Bus operator many times and they are shouting at me that they have informed goibibo and I would ask only Goibibo. I have tried to contact goibio regarding this but there is no option to contact you. I called customer care many times. Only IVR option there and no option to speak to customer care and no option to inform my issues. I am spending a lot of time and effort to contact you. I am very disappointed and depressed due to this.

Please resolve this issue as soon as possible and give me the status of the same.

Thank you

With regards
J. Saravanakumar
[protected]

Task ID :[protected]
GOFLDMTANDEBC[protected]
I attempted to transfer my refund from the company wallet to the bank account. I have not recieved the refund and the customer care is not responding.
It is highly irresponsible. Please look into the issue and help me get my refund transferred to my bank account.

There is no option Provided in app and website to delete account or deactivate account
Deactivation of account is our right
Please provide help regarding deactivation of my account and wipe my personal data

I wrote a review on the hotel I booked, through the link I received. I wrote it because I thought my real name won't be used and goibibo would use my username only.

However later I saw my full name being used along with the review instead o[censored]sername. So, this violates my right to privacy.

I even sent message to [protected]@go-mmt.com(it's the email I got on their privacy policy site) to withdraw my consent. I...

Respected Sir/ Madam,

This is to most humbly inform you that my name is Samudra Nath and I am writing this letter to request for refunding the ticket amount i.e. ₹548.00.

Respectfully, I would like to bring into your consideration that on 26/04/2022, I booked a bus ticket (Booking Id- GOBUSAND6B1296D2B2) from the goibibo app, from ISBT, Guwahati to Lumshnong, Meghalaya . The PNR number for the same is 57QQRQ5C. Due to some reasons, I cancelled the ticket on 27/04/2022 at 21:31 prior to the boarding time which makes me eligible for the said refund after deduction of the cancellation charges for the cancelled ticket.

Therefore, I request you to kindly address my concern to the goibibo officials to proceed with the refund amount to my bank account/ original paymode.

Fnjlxhhl

Hmf

I had made hotel booking on 16th april for 4 days later on same day i have reduces days from 4 to 2 day. Then 2 days refund that is rupees 5195 was initiated by me. Goibibo asked me bank details same is shared to them when i didn't receive any update then i raised a ticket for reimbursement but today it's been 2 week no action taken by goibibo there customer executives arw calling ng me on my request but they are bot aware about the status so they ask me to call back later but customer executive never called me back. Please check attached screenshot of 5195 ruppees transfee request was submitted the new ticket was raised to check status of transfer. Trust from 19th of april status is keep showing bank details are verifying i dont understand is it really required more than 2 week to verify bank account. I must say Goibibo is a fraud company my refund amount is very little how goibibo would behave with people having big refund amount dont know.

I was trying to book train tickets on 27 April 2022 and for that I made a payment on website through google pay upi, Money got deducted amount of 1, 775 but no sign of confirmation on the website.
I called goibibo customer care 2 times and spoke with Nidhi and Satvinder but they told to wait and check but still no money is credited to my account.

I would strongly recommend everyone not to use Goibibo ever they are just not worth trusting. I'm feeling very disgusting

I have booked bus from goibiobo apps with pnr no 573k9nax from lonavala to ahmedabad while the bus has been cancelled by bus operator so ihave applied for refund, bus operator is agreed for refund then also my request is closed without any action, i am not able to contact you on phone or email, please help to get ny refund of rs 3155

thanks
deepak
[protected]

I paid two wheeler loan thru itfs app .amount was dedected from my account, due to error, tranction not completed, my amount is not refunded
date -06/04/22
bank - indian bank
mode of payment - internet banking
amount -4154.65
reference no -[protected]

Cancelled the booking of the flight.
It's been 1 month, no refund credited. Everytime it's been initiated with invalid RRN from goibibo.
Booking Id: GOFLDMTAND[protected]

This company does not have information about the properties. I have recentaly booked a camp at Dadim camp, Dhanaulti from this website after looking a detailed about the property and also nice photographs. But in reality, no such property exists. The caretaker of the property is also not happy about Goibibo as every customer scolds them after reaching in the property. There is no proper tent, no bathroom, no food service, etc.

But Goibibo sale this property by charging a huge amount. Also Goibibo staff are highly non-cooperative once booking is done.

Nobody should book any property from Goibibo. Very useless service.

Dear Sir,

My self haranah babu, yesterday i have booked flight ticket from Vadodara to hyderabad through Goibibo web site. Booking details are GOFLDKMB7b[protected]. But till now i haven't received flight ticket .

Can you please check and send me the flight ticket