Ibibo Group / Goibibo Complaints & Reviews

PNR No. : ZC3UFN Greetings from SpiceJet. At the outset, we regret for the inconvenience caused to you. Please note that the alternative flight SG-803 Kolkata-Mumbai dated 21st Sep’14 was provided to you on cancellation of flight SG-803/521 Kolkata-Mumbai-Surat dated 21st Sep’14. Further we have processed the 50% refund towards the booking. The amount of 6, 606 INR has been processed for refund to travel agency’s account...

On 26th September I booked (GOBUSeceef[protected])ticket for (18th October )Mumbai to Kolhapur with return journey for 26th October with low fare charges(RS400 per seat).Now Goibibo & Labbik Travel agency cancelled ticket without any prior information or any communication for seat adjustment when charges are high(RS850 per seat). After many fights they agree of there mistake & Goibibo ready to give me Go Cash amount on Goibibo website....

I booked an international flight ticket on Bangkok Airways via the travel site Goibibo.com. Unfortunately, due to family reasons I had to cancel this ticket. While I understood the downside of this cancellation because the ticket I had booked was non-refundable, I was hopeful that considering the fact that I was cancelling the ticket almost 3 months in advance, I would at least get some refund. I was even willing to obtain a credit value...

I have booked bus ticket from goibibo bus for Hyderabad to Mumbai, journey dated on 06/10/14 at time 16:45. At the time of boarding there is no prior information from goibibo bus has been provided that, the bus has been cancelled by operator. At last minute the operator has confirmed that the bus has been cancelled, however goibibo has not confirmed the and took about 1 hr 30 minutes time to give the final conformation on bus cancellation....

Hi, I had booked hotels with the above reference number. I have been making calls and emails to both merchants HDFC bank and IBIBO but to no reponse and clarity. As per HDFC bank " Our investigation revels that your query pertaining to cash back towards the purchase done at GOIBIBO, which is not offered by HDFC Bank credit card divisions. Hence, we request you to contact GOIBIBO customer service regarding the eligibility of cash back"...

Hi I was booking the flight from Chennai to port Blair and date i have selected as 16 th dec and return as 22bd dec .I don't what happend and when page refreshed the date changed to 16th oct and return 22 nd oct . I opted for rescheduling the flight as 16th dec onward and 22nd dec return . I have been asked to reschedule online from their website . I rescheduled and received message that customer care will contact me within 2 hr . I...

Hi, I'm writing this email to your bring to your attention my disappointing experience with goibibo.com.I have been a regular in booking flight tickets with goibibo.com, and when i was in urgent need of a bus ticket from bangalore to hyderabad, Goibibo.com was my obvious choice. On 6th October 2.40 am, I booked a bus ticket from Goibibo.com for hyderabad.Following are the details of the bus ticket as per email sent to me after payment confirmation-From:...

Hi, I did a hotel reservation from Goibibo.com seeing the images provided by the site and reading the reviews. By booking id is: HTLHAE7L5Z. I booked it for “Hotel new Slimog”. Moreover image provided on booking confirmation is also not correct. The image provided on ticket is of ”Slimog Garden” just a block away from the “Hotel New Slimog”. I had to check in on 2nd of Oct and Check out on 5th of Oct. Although I had to...

on 05-Sep-2014, A fraud Transaction of Rs 123. was done without my knowledge. Narration:TO TRANSFER INB Ibibo Web Pvt. Ltd. Reference:[protected]IGZ1597359 TRANSFER TO [protected] STATE BANK OF INDIA O Either SBI Internet banking service has been compromised and passwords are leaked, or This is some fraud web service used to do fraud transactions(Cyber crime) by targeting different accounts online. It's a Gurgaon based service and...

I had cancelled bus booked ticket of bus Saini Travels Pvt. Ltd.-2X1 SIMBA PASSION + at 11.00 am only which was on 24th September from Pune to Nagpur at 20.30 on same day.But today is 4th october 2014 and yet not received the refund amount. I already contacted for the same earlier also, and response was the amount will be refunded. I called customer no. many times but it was engaged. Can you provide a specific date till the amount will be...

I booked a hotel with id no htlb77p2hg from 1st oct to 5th oct 2014.But due to some circumstances i have to cancel my booking the booking is cancelled today ie on 2nd oct at 8 o' clock in the morning.As wriitten in the hotel cancellation policy the cancellation charge is one night's cost if we cancel within 24hrs of check in.Then how come ibibo group mailed me that the cancellation refund will not be done.Moreover to my utter regret...

I booked two flight tickets for my return journey from Delhi to hyderabad and the way back for 7th and 19th October, 2014 in air india flight number Al-126 and Al-127 respectively and amount of Rs. 10691 was deducted from my bank account but no tickets were being booked and i was asked to wait for 30 minutes.After 30 minutes i called their customer care and was connected to their agent Abhishek Kumar Singh who made me wait for 0 minutes but...

I had booked Bus Ticket from Sholapur to Nagpur. Details are given below: Booking ID- GOBUSfa0ca[protected], PNR-X6NQEM, Travels- Chintamani, Leyland A/C Sleeper, date of journey:30/09/14. When I started travelling Bus people said that AC is not working. When I asked for refund they said since its Online done we cant repay you even a penny. Then i called the IBIBO number printed on ticket. When I told the problem they first disconnected...

I booked a hotel TSG Blue resort, Havelock from goibibo online portal on 11th September. The two booking I made were of following id's HTLRHBFMY6, HTLBB528MM. Before making the booking, I called your customer care to make sure that the hotel was available on given dates. Their response was yes. Once the booking was done, I received a mail which clearly stated "Your booking is confirmed. Kindly do not call us to confirm" But to my surprise,...

Hello, Its been more then 75 days since I applied for my cancellation for Air India booking via ibibo but no refund received yet ibibo keep sending me automated generated email responses but no satisfactory response or refund (It was initially told me that maximum time taken to refund your amount is 45 days but its already 75days passed) I already sent multiple mails to ibibo on this issue but they keep sending me automated or pre...

I had done a hotel booking through Goibibo mobile app. The money got deducted however the booking was not confirmed by Goibibo. I tried to call and even after waiting for on IVR I could not talk to the customer service representative. So finally I drop an email at [protected]@goibibo.com asking to initiate the refund and done other booking. I verified with the payment gateway as they confirm the amount indeed got credited to the Goibibo account....

An amount of Rs.16593 has been charged to my credit card on 1st Oct 2013 which has been brought to light during a tax audit. The payment has been made to IBIBO Web Pvt Ltd, Gurgaon. No purchases have been made. This is a fradulent transaction...

I have made Hotel Booking (ID HTL6HHMGAU) & (ID HTLP749SC5) for Hotel Royal View, Jaipur, I searched lot of websites for best rates but on my iPhone app of Goibibo I got a offer for discount on hotels so I decided to book the hotel for my journey through goibibo app. Before confirming the booking I read the cancellation charges which is clearly mentioned that "zero" cancellation charges will be if I cancel my booking before 3 days...

i have regesterd ibibo.com mail i enter facebook in ibibo mail whene i forgot my facebook id when face send code to [protected]@ibibo.com but whene i opend ibibo and sing in not show mail option then my facebook ac not open because ibibo mail...

three transactions happened from my account without my knowledge and this is fraud. Ibibo has deducted the amount from my account by some fraud. Please help me with the matter and get my money... totol amount deduct - 100+100+100+200 = 500/- Please back my money...in my account...