Ibibo Group / Goibibo Complaints & Reviews

Hello Team, I have booked Air Asia flight tickets during November month for Journey day 10th Jan'2015 and later on due to some reasons i had to cancel my ticket. I called Goibibo for ticket cancellation and they clearly told that for Air Asia flights i need to directly contact Air Asia for cancellation, Gobibo cannot help me there. Hence, after so much followups i cancelled my flight through Air Asia. But Air Asia haven't refunded my...

Hi,

I booked online tickets for my family from the Neeta thru goibibo website for a trip from Hyderbad to pune.The tickets were confirmed, but the very next day to journey, I got an SMS that said the booking was cancelled.

when I went to make another booking online on the same website, the bus in which I had previously booked my tickets wasn’t canceled. It was scheduled at the same time, with no changes,...

Booking ID: GOFLDMOB[protected]Goibibo, The above mentioned booking ID is for the tickets that I had booked for journey from Delhi to Mumbai and back on 18th and 23rd January respectively. I understand that the said tickets were purchased on the 12th January 2014. I was not sent any mail giving me a booking ID which is quite dubious in itself. To my surprise on 14th January 2014 art 11:30 PM I receive an email which says that...

I was booking a ticket from hyderabad to lucknow from this website I made a payment from my card. The transaction was successful and the money deducted from my account but the the message came"we are confirming your booking your payment is successful" After that after 30 minutes I got a message from the site that I would be notified when the booking is confirmed and if I had any query I can call the customer care. After that after a long...

Belgaum to Bangalore Booking ID: GOBUSc3a[protected] PNR: NJHUHX Operator: Bhavani Travels Hello, Sareeta here. Me and my husband had booked a bus to travel from Belgaum to Bangalore on 4th of January through goibibo. Travel operator was Bhavani Travels. As it was a last minute booking we paid 3200 for 2 tickets (which is 1600 per head, almost double the normal cost). Since we had urgent commitments on monday morning we...

I cancelled my ticket on 29th August with reference number RBN6UZNG4. At that time, I was given message that I can use the refund money in my next booking. When I booked a ticket yesterday, I was given a message that I can use only 20% of from goCash. If the account is having my own money, how can you restrict to use only 20% of the money from that? It is forcing the customer to spend 5 times the money of concelled ticket amount on your...

Hi, Today I was examining my bank account statements and I saw a transaction : [protected]IG00KINKX5 TRANSFER TO [protected] STATE BANK OF INDIA O This is a transfer to Ibibo Web Pvt. Ltd. I cannot recall making any such transaction, can you tell me where this transaction was made so that I can enquire this further....

I had booked a ticket for a female from Goibibo and the bus company - Sanjay Travels. Travelling date - 4th Jan. The drivers and a manager in bus has list of all the passengers with their mobile numbers. When we were waiting at the boarding point, we called the bus operator as bus didn't reach on time. Bus operator gave us driver's or the person present in the BUS. Now we called on this number using a different number which was not present...

Hi, I have booked movie ticket on[protected] through bookmyshow.com. Amount has been debited from my bank account but I did not receive the movie ticket. It is not refunded till now. Transaction ID is[protected]IG00JUKPJ9. Kindly do the needful ASAP....

i was booking tickets for the movie "I"(tamil) on 9-1-2015 from bookmyshow.com, and a amount of Rs 589.9 was transfered to INB ibibo web Pvt . Ltd from my SBI account . i never got any conformation or the tickets. i am afraid that i have become a victim of fraud.kindly take necessary action...

Worst Experience With Goibibo, SRS and Balaji Tour Travels, HSR Layout (1) GOBUS93d[protected]/PNR-TS-RB12127316SWS/83333568/BNG-Mumbai (2) Ticket 8344668, BNG-Mumbai Multi Axle Volvo 6 Journey date: 05/01/2015, 21:00 hrs Bangalore to Pune. I have reached Indian Oil Petrol pump, HSR-1 layout exactly 9:03PM yesterday but pickup van has left without calling me on mobile number. In previous travel, they left at 9:30PM, I was only...

I booked hotel room through goibibo mobile app using promo code 'SEASON14' at 1.50 pm on Jan 2nd 2014. It showed rs 1375 will be discounted after you submit the card payment. But after payment I didn't get any discount amount which has been mentioned before. Soon after I Called one of Goibibo customer care person and register the issue regarding discount around 2 pm same day. He replied that no such promo code was applied in their portal...

"Never Go" with Goibibo (1) GOBUS93d[protected]/PNR-TS-RB12127316SWS/83333568/BNG-Mumbai (2) Ticket 8344668, BNG-Mumbai Multi Axle Volvo 6 Journey date: 05/01/2015, 21:00 hrs Bangalore to Pune. I have reached Indian Oil Petrol pump, HSR-1 layout exactly 9:03PM yesterday but pickup van has left without calling me on mobile number. In previous travel, they left at 9:30PM, I was only 3 minutes late. When called to [protected],...

PNR: S5B9MSBooked on Sat Nov 22 2014. from newdelhi to jaipur and back on 24th dec . I got this cancelled however ibibo told me my refund has been initiated and i will get my refund in 2-3 business days however i have not received any amount yet though it has been 3 weeks since the schedule date of departure and I am being told that spicejet is not in good shape and going under financial crisis so long delay also can be expected and I...

I had booked bus ticket using my registered id [protected]@gmail.com on 16th Dec. and cancelled the same on 19th Dec. they have not refunded me the amount till date, today is 07th Jan 15. Whenever i call them I just get one small reply "Sir, there was technical Problem, your claim will be processed in next 5 - 7 days". I think these guys are fooling us, i am about to raise a complaint against them in Consumer Court, and will look that i will...

Hi, I had a terrible experience with GOIBIBO and would not recommend anyone to use the website for booking flight tickets. As the financial status news of Spicejet spread, I cancelled my tickets on 19th Dec 2014 from Jammu-Delhi-Pune dated 1st Jan 2015. I had been speaking to the Travel Agency GOIBIBIO and they have kept saying they are yet to receive the REFUND, but on 1st Jan 2015 SPICEJET provided me with the transaction proof details...

Dear It.noorul, This is a courtesy e-mail to let you know that we have received your helpdesk query with a subject of AMOUNT DEBITED TWICE. You do not have to do anything further at this stage. Your ticket has been assigned with an id [ Goibibo - 52958 ] and will be responded to shortly. If you wish to send us further details, or if you have any queries about this ticket, please mention the ticket id [ Goibibo - 52958 ] while...

I had booked 3 bus ticketd for my relatives from Goibibo on 22nd Nov 2014. Gobibio ID- GOBUSa3b9b[protected] Reg Mobile No- [protected] Date of Travel - 24th No (Ahmedabad to Diu) On 24th Nov, When I tried to connect to Bus operator to confirm the Bus Number, I found that all contact number[protected], 1400 ) ) mentioned in the ticket, do not exist. I connected with Goibibo Toll Free to find correct number of bus operator...

Dear Sir/Ma'am, I had booked a return flight PNR no. K9P9PD from Bengalore to Delhi ( travel dates 16th jan and 27th jan) via Goibibo . 1. On 29th Dec 2014 I received a message from Spice Jet saying my flight has been cancelled and I should contact them to re-schedule on alternate flight ( p.s attachment for proof). 2. On the same day I contacted Goibibo to cancel my flight and initiate refund explaining that I do no want to rescheduled...

Sir I have book a movie ticket on 4/ 1/2015 to rs 456.18 wth transaction ref no.IGOOCKYEE3, amount debited my account but no ticket confirmation detail came on my mobile no. please see the matter Regard Prakash kumar [protected] [protected]@gmail.com...