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Ibibo Group / Goibibo Complaints & Reviews

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Last updated Apr 18, 2024
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Ibibo Group / Goibibo Phone Numbers

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1800 208 1060
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1860 258 5858
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+91 92 1302 5552
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 248

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F
firoj1415
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of money (608.99)

Address:Mumbai City, Maharashtra

DTAE...12-Jul[protected]Jul-2014)
TO TRANSFER
INB PayU India
Reference no..[protected]IGW7540505 TRANSFER TO [protected] STATE BANK OF INDIA O
Amout... 608.99
Respected sir...
i made transiction on 12 july for filling a form of bank IDBI for po post...transication amount was 100 rs as i belong to schdule caste...bt instead of 100 rs 608.99 ammount deducated from my SBI account n form also not...
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Nayana Kapadia
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Rs.8493/- not yet confirmed

Address:Surat, Gujarat

i booked spicejet flight from surat (departure 17:00 hrs) to new delhi through goibibo on 23/06/2014 for the travel dt.24/06/2014 & paid Rs.8493/- through HDFC Visa Credit Card. soon i got msg on my mob no-[protected] that Rs. 8493/- had been deducted. further PNR GOFLDb64e [protected] was alloted. thenafter i got msg on 25/06/2014 that my ticket was not confirmed due to technical computer processing error, so txn was unsuccessful. and...
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A88Agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goibibo cancelled booked rooms at the very last minute!!

Address:Bangalore, Karnataka

We had done a group booking from goibibo to a resort for 27/7/2014. Booking ID:127316HTL5VYPQYA Their website said that the rooms were available. We booked 8 rooms and paid the full amount. But after a few days when we called up the resort, they said that no booking was done. When we called the customer care, they said that there was some misunderstanding on rate issue between goibibo and the resort. They kept us hanging for more than 15days,...
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subam2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but ITR not submitted

Address:Bangalore, Karnataka

I tried submitting ITR through tax smile.com Money was deducted while transaction.But it says user not idedntified. I didit on 11-July 2014. Could you please let meknow when I will get teh money back.I attempted thrice for RS 281. Altogether RS 843 was deducted. Please find teh details below [protected]IGW7115705 TRANSFER TO [protected] STATE BANK OF INDIA O 281.00 11-Jul[protected]Jul-2014) TO TRANSFER INB Ibibo Web Pvt. Ltd. ...
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subam2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted, but the end result was not successful

Address:Bangalore, Karnataka

I have submitted my Income tax returns through Tax smile .com
While submitting it asked for payment and teh transaction after deducting money showed that user not identified.

Please find teh transaction below


[protected]IGW7115705 TRANSFER TO [protected] STATE BANK OF INDIA O 281.00
11-Jul[protected]Jul-2014) TO TRANSFER
INB Ibibo Web Pvt. Ltd. [protected]IGW7112510 TRANSFER TO...
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shreekanta89
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunded money not provided

Address:Burdwan, West Bengal

My booking id is z9vpm. i booked my ticket for three passengers and cancelled for two of them. but my refunded money is not being returned, i called more than 50 times but no proper response or feed back is given.my emailid is [protected]@gmail.com...
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ramanandarao1946
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order for IFB consumables online on 11th July 2014

Address:Nellore, Andhra Pradesh

I have ordered for IFB Dish Washer consumables on 11th July 2014 and made payment thro' SBI vide reference no.12684401 GW7241184 [protected] and the recipient is INB Ibibo web Pvt ltd. But I have so far not received the order confirmation so far.(Till 15 th July 2014.) I suspect That there may be fraud . I request you to kindly redress and refund the amount at the earliest. My Details are given below:- NAME: M. RAMANANDA RAO ADDRESS:...
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Trez
from Mumbai, Maharashtra
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Refund not given

Address:Lucknow, Uttar Pradesh

Consumer Complaints GOIBIBO – REFUND NOT GIVEN.

Booking id – GOBUS7F2E[protected]
My journey dated 20 June, 2014 from Agra to Lucknow was booked from goibibo.com, by VOLVO Bus ( Dep time – 10:00 AM from Agra ) . The bus broke down in between Agra and shikowabad (at Toll tax gate) . No arrangements were made by vendor. I had to go from my own . The conductor told that money would be refunded from respective...
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smile007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deleting my email accounts

Address:Singrauli, Madhya Pradesh

Dear Sir, I had used mail.ibibo.com from last three years. But now they had closed the sites. Before doing so they have not inform us to take backup of important mail. There are more than 2000/- important mails. Now i need few important mails which are very important for me. Kindly do something for me and reply what to do....
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pkalld45
from Delhi, Delhi
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Wrong transaction

Address:New Delhi, Delhi

Dear sir, as per of my knowledge i have'nt done any shopping and an amount of Rs.587.67 was deducted from my account in the name of ibibo Web Pvt. Ltd. Ibibo has deducted the amount from my account by mistake or willingly. Please help me with the matter and get my money back....
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Prem Khandegar
from Mumbai, Maharashtra
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Travelling in GOIBBO Buses are NOT safe for Ladies

Address:Pune, Maharashtra

Hi All, Below is the email I wrote to GOIBIBO - to: management goibibo date: Thu, Jul 3, 2014 at 6:29 PM subject: Re: Complain of Bus Journey mailed-by: gmail.com Will you again say this is happening first time in your operations? 1). Booked a bus ticket as shown below: Booking ID – GOBUSMOB7370e[protected] PNR- XES4FX 2). My wife and 4 year old kid was travelling alone due to some emergencies: 2). When...
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ViNu KumaWat VK
from Srinagar, Jammu and Kashmir
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Complaint against fraud payment deduction

Address:Sikar, Rajasthan

INB Ibibo Web Pvt. Ltd.[protected]IGH9494462 TRANSFER TO [protected] INTERNET BANKING-SBBJO
3337.10 /-
i have'nt done any shopping and an amount of 3337.10 /- was deducted from
my account in the name of ibibo Web Pvt. Ltd. Ibibo has deducted the
amount from my account by some fraud. Please help me with the matter and
get my money back.
thanks &regards, --

Vinod Kumawat...
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vivek airen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Information about Hotel Services and overcharging

Address:New Delhi, Delhi

We had a trip to Nainital recently vide above mentioned booking ID but I am Sorry to say that we had a very bad experience at The Emily. Though we liked the place at first sight, the management there was pathetic. There was no dedicated reception and nobody was there to take care of guests. We had to go to staff room/kitchen again and again for basic requirements like drinking water and milk for baby. We asked for drop to mall road In...
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webbyever
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor, wicked and offensive customer-support

Address:Chennai, Tamil Nadu

To be very frank, Goibibo, the very favorite booking site, till my last trip. the discount coupons makes them uncomparable to any bookings site in India, navigating thru-out the site is excellent, easily understandable and they quickly makes refund. With all the goods said, here comes the attractive aftermath of their business after booking. I’ve booked for one night stay at a famous 4-star hotel in Chennai. I’ve cleared all payments...
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ashok1953
from delhi, Delhi
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Misrepresentation of data

Address:New Delhi, Delhi

Hello Sir, I have booked Aranyam River Retreat, Mohanchatti, Rishikesh with check in date of 18th June, 2014 and check out date of 20th June, 2014 with GoIbibo with booking id-HTLUZ7XBVQ. I have faced so many difficulties while staying in the resort due to which I had to leave within a day. 1. The portal was showing 2 rooms left when we booked the resort but when we reach there, it was only 2 o[censored]s in the whole resort. We would not...
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parul1985
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intolerable behaviour of Max Life Sales Consultant

Address:Gurgaon, Haryana

i Got a call from Max Life call center phone no[protected] at 14:14 today, Sales consultant names "ADITYA SINGHANIA" that's what he mentioned . He has just no decency to speak to the customers, No antiquates to speak, No idea of what he is trying to sell . I request you guys to improve the Market facing people and then try to sell your product, cause sales people like these just hamper the Brand of the company . Incase you...
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ahansari
from Hyderabad, Telangana
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Not travelled but ticket refund or cancellation not made

Address:Bangalore, Karnataka

Dear Sir/ Madam
I am a Central Government Employee, working in PG Institute, namely, National Institute o[censored]nani Medicine, Kottigepalya, Magadi Main Road, Bangalore-560091 (KA).
My wife (Mrs. Aqeela Perveen) and my daughter (Aliza Ansari) planned to travel from Bangalore to Varanasi yesterday i.e.[protected]Sunday), with below mentioned details:

Passenger's Name Status Ticket No.
1. Mrs Aqeela...
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Address:Pune, Maharashtra

I booked e air ticket through your mobile app.under name Bhagwat Thoke . Email [protected]@yahoo.co.in. Mobile no. [protected]. I could not get e ticket My account is not get activated through e Mail send by goibibo On display no amount is mentioned so I could not get bill from company Please advice...
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Dramitgupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled our bookings without any notice

Address:Faridabad, Haryana

I have booked a hotel reservations from goibibo. Com on 8 th of June 14 from 9 th to 11 th June 14 in hotel Vikram vintage inn in Nainital wide HTL42Z648P in the name of Dr Sonal Gupta, for which they called up on 9 th that the hotel is sold out and the confirmed reservation is cancelled, we were two families and were on our way to Nainital, we're short of 100 Kms, asking what to do, they had no proper answer and had created a lot of inconvenience...
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sachin.wakle
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake commitments and mental harassment

Address:Bangalore, Karnataka

Hi There,

I have booked a return journey ticket from Bangalore to Nagpur on(10th June 2014) and from Nagpur to Bangalore on (11th June 2014). I checked on the cab booking tab as well while booking the tickets.
I did not received any details for cab booking.
On 30th of may when I called Goibibo contact number[protected]. I have been informed by Sushil that I will get cab details in next 30 minutes..which I...
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